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Build a Better Agency Podcast

Scale and grow your agency with better clients, invested employees, and a stronger bottom line, with Drew McLellan.

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EP 408: The power of in-person networking and client-agency relationships with Hank Blank

EP 408: The power of in-person networking and client-agency relationships with Hank Blank

In-person networking and relationship building are not dead. For agencies, it remains one of the most important methods ... Read more

31 Jul 2023

50mins

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EP 407: Facilitating change and navigating change fatigue with agency employees with Jenny Magic

EP 407: Facilitating change and navigating change fatigue with agency employees with Jenny Magic

The workforce has changed forever, which has brought change fatigue along with it. This means how we navigate problem-so... Read more

24 Jul 2023

58mins

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EP 406: The peaks and pitfalls of AI innovation with Paul Roetzer

EP 406: The peaks and pitfalls of AI innovation with Paul Roetzer

AI has been at the top of everyone’s minds this year, particularly with the birth of ChatGPT in November 2022. We’re cur... Read more

17 Jul 2023

46mins

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EP 405: The four pillars of healthy agency culture with Drew McLellan

EP 405: The four pillars of healthy agency culture with Drew McLellan

The idea of agency culture has been on my mind a lot lately, especially now that we’re all settling into new post-covid ... Read more

10 Jul 2023

52mins

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EP 404: Weaving values, missions, and goals into agency culture with Chad Kearns

EP 404: Weaving values, missions, and goals into agency culture with Chad Kearns

Agency culture has encountered a massive shift post-pandemic. With hybrid and remote work more common than ever, weaving... Read more

3 Jul 2023

54mins

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EP 403: Calculating lifetime customer value using data-driven metrics with Valentin Radu

EP 403: Calculating lifetime customer value using data-driven metrics with Valentin Radu

With the elongated sales cycles we have all seen throughout 2023, knowing your lifetime customer value is more important... Read more

26 Jun 2023

56mins

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EP 402: The ROI of making your existing clients happier with Susan Baier

EP 402: The ROI of making your existing clients happier with Susan Baier

It’s that time of year again — we’re evaluating the 2023 Agency Edge Research study, where we polled people who hire age... Read more

19 Jun 2023

49mins

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EP 401: Weaving creative innovation into agency best practices with Carla Johnson

EP 401: Weaving creative innovation into agency best practices with Carla Johnson

Part of being an agency means that you solve problems for a living. Clients come to you with a problem, and it’s up to y... Read more

12 Jun 2023

50mins

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EP 400: The top agency trends to be aware of for 2023 with Drew and Danyel McLellan

EP 400: The top agency trends to be aware of for 2023 with Drew and Danyel McLellan

It’s that time of year again — we’re going over the top agency trends we’re noticing so far in 2023 and going into 2024.... Read more

5 Jun 2023

1hr 2mins

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EP 399: Reducing liability for agency owners, one data protection policy at a time with Hans Skillrud

EP 399: Reducing liability for agency owners, one data protection policy at a time with Hans Skillrud

Keeping up with data protection and privacy laws is exhausting. Nearly every month, new legislation is being introduced ... Read more

29 May 2023

44mins

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