Ranked #1
Right Way to Say Goodbye to a Bad Employee
Right Way to Say Goodbye to a Bad Employee
Getting rid of a bad employee can improve your business immediately, but if not done carefully also can cause a lot of p... Read more
12 Feb 2020
•
7mins
Ranked #2
Chief Executive Communicator
Chief Executive Communicator
I have a new title for you: Chief Executive…Communicator! What is that? In this episode I explain the critical importanc... Read more
11 Feb 2020
•
9mins
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What to do if Employees are Always on Social Media
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11 Feb 2020
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Ranked #4
Office Politics and Gossip
Office Politics and Gossip
Office politics and gossip can create a minefield that is tough to navigate. Learn how implementing policies and procedu... Read more
28 Feb 2020
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Police State or Permissive Where Anything Goes?
Police State or Permissive Where Anything Goes?
Learn how Operating Manuals lay out your policies and procedures so that once you’ve trained everyone, you can use them ... Read more
28 Feb 2020
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Ranked #6
What Are You So Busy Doing?
What Are You So Busy Doing?
No time to work on the business? This episode lays out specific tactics you can take to literally manufacture time—and g... Read more
28 Feb 2020
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Ranked #7
Writing Your Game Statements
Writing Your Game Statements
Get your contracting business pointed in the right direction by setting up effective mission, position and end game stat... Read more
28 Feb 2020
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Ranked #8
Making It Okay for Your Employees to Ask for Help
Making It Okay for Your Employees to Ask for Help
Making it OK for employees to ask for help gives you the opportunity to help them get better and more easily identify in... Read more
28 Feb 2020
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Ranked #9
Mitigating Bad PR
Mitigating Bad PR
Your customers are always plugged in and the last thing you need is for the TV cameras to show up on your doorstep or fo... Read more
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Ranked #10
Tommy Mello on How Manuals are Differentiating A1 Garage in Tough Times
Tommy Mello on How Manuals are Differentiating A1 Garage in Tough Times
Tommy Mello shares how his business is leaning on their systems to weather tougher times but also using this time to fin... Read more
28 May 2020
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14mins
Ranked #11
Don't Have to Love it. Just Have to Do it.
Don't Have to Love it. Just Have to Do it.
You might dread building operating manuals, but they can advance your business more than any other investment you could ... Read more
26 May 2020
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Ranked #12
Rob Minnick on the Importance of Manuals in Tough Times
Rob Minnick on the Importance of Manuals in Tough Times
Systems help you run a successful and self-sustaining business in the best and worst of times. Rob Minnick shares how he... Read more
20 May 2020
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15mins
Ranked #13
Callbacks - They're Déjà Vu All Over Again
Callbacks - They're Déjà Vu All Over Again
Callbacks are demoralizing and damaging to a contracting business. They lead to bad reviews, wasted time, and lost money... Read more
12 May 2020
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7mins
Ranked #14
Your Employees Need to Know the “Why” because It’s More than Just the Money
Your Employees Need to Know the “Why” because It’s More than Just the Money
Employees find it important to know the "why," or purpose, of what they do at work. Understanding the "why" provides a s... Read more
5 May 2020
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7mins
Ranked #15
Personality Profiling – Tendencies vs. Absolute Truths
Personality Profiling – Tendencies vs. Absolute Truths
Personality Profiling (or Motivational Mapping) shows what a new hire's tendencies are. A tendency, however, doesn't alw... Read more
14 Apr 2020
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Ranked #16
The Danger of Trying to Do It All
The Danger of Trying to Do It All
Just because you, the owner or manager, CAN do something it doesn’t mean you SHOULD or that you’re the right one to be d... Read more
1 Apr 2020
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7mins
