Cover image of The General Practice Podcast
(1)
Health & Fitness
Medicine

The General Practice Podcast

Updated about 1 month ago

Health & Fitness
Medicine
Read more

Ben Gowland talks to those making real change happen in healthcare, getting underneath what they did, how they managed to do it, and the challenges they faced along the way

Read more

Ben Gowland talks to those making real change happen in healthcare, getting underneath what they did, how they managed to do it, and the challenges they faced along the way

iTunes Ratings

1 Ratings
Average Ratings
1
0
0
0
0

Physician Associate episodes

By redhead48814 - May 21 2017
Read more
I found this podcast as a means of learning about the Physician Associate role in the U.K. I am a Physician Assistant in the US, with hopes of moving to the U.K. While I haven't listened to all of the episodes, I found the episodes #40, 43, and 52 regarding Physician Associates to be extremely valuable. I appreciate the information given, as well as the interview with GP Joanna Munden regarding her PA and how the PA functions. Thank you, Ben, for a wonderful podcast! I will continue listening to all of your episodes!

iTunes Ratings

1 Ratings
Average Ratings
1
0
0
0
0

Physician Associate episodes

By redhead48814 - May 21 2017
Read more
I found this podcast as a means of learning about the Physician Associate role in the U.K. I am a Physician Assistant in the US, with hopes of moving to the U.K. While I haven't listened to all of the episodes, I found the episodes #40, 43, and 52 regarding Physician Associates to be extremely valuable. I appreciate the information given, as well as the interview with GP Joanna Munden regarding her PA and how the PA functions. Thank you, Ben, for a wonderful podcast! I will continue listening to all of your episodes!
Cover image of The General Practice Podcast

The General Practice Podcast

Latest release on Jul 05, 2020

The Best Episodes Ranked Using User Listens

Updated by OwlTail about 1 month ago

Rank #1: Podcast - Ravi Tomar - Readying a practice for a pandemic

Podcast cover
Read more

In the wake of the global coronavirus crisis, GP surgeries across the UK are facing the challenge of transforming working practice within a short space of time and reducing in-person consultations with their patients, whilst protecting their staff and maximising their capacity to deal with everyday demands alongside those presented by the pandemic. Dr Ravi Tomar was part of the transition at Portland Medical ahead of time and gives his advice for managing the changes and reflects on the key outcomes that they have experienced as a result.

Introductions (38 secs)

The move towards telephone and ‘virtual’ triage (48 secs)

Portland Medical: the stats (2 mins 32 secs)

Decreasing locum use (3 mins 3 secs)

Impact on face to face consultations (4 mins 23 secs)

Reducing face to face appointments as a result of Covid-19 (5 mins 5 secs)

Video consultation (6 mins 9 secs)

What tech is required? (6 mins 58 secs)

Telephone versus video consultations (7 mins 36 secs)

Video consults: lessons learned and practical advice (8 mins 18 secs)

Telephone to video consultation: managing an in-consult switch (10 mins 37 secs)

Covid-19 effect on day-to-day practice (11 mins 20 secs)

The system for managing Covid-19 at Portland Medical (12 mins 6 secs)

The ‘hot and cold’ model (13 mins 16 secs)

The role of other healthcare professionals and upskilling the workforce (14 mins 50 secs)

What are the significant outcomes as a result of the changes? (16 mins 47 secs)

Transition from old to new processes (18 mins 18 secs)

Patient feedback (19 mins 51 secs)

Final thoughts (20 mins 17 secs)

Getting in touch (20 mins 17 secs)

Preparedness update letter for general practice: 27 March 2020 here

Portland Medical website: https://www.portlandmedicalcentre.co.uk/

Dr Ravi Tomar is contactable via email: ravi.tomar@nhs.net

Apr 05 2020

22mins

Play

Rank #2: Hala Jawad – Pharmacists and PCNs 1 – a GP Pharmacist perspective

Podcast cover
Read more

All PCNs have the opportunity to recruit clinical pharmacists into general practice and this week we begin a four part series of podcasts to support that recruitment. We begin, in Episode One, by talking to GP Pharmacist Hala Jawad. Hala discusses the role of a pharmacist within general practice, the way a pharmacist can work within a PCN and how a PCN can make themselves more attractive to pharmacists.

Show Notes

Hala was the first “Pharma Face” and is known as “The Brighton Titan” (55secs)

She moved from running a restaurant to becoming a pharmacist (2min 02secs)

Getting involved with general practice (2mins 47secs)

Trying GP out for a week (3mins 48secs)

The benefits of working in a practice (5mins 01secs)

Learning in general practice (6mins 31secs)

The role of a pharmacist in GP (7mins 32secs)

Support for pharmacists (8mins 30secs)

Pharmacists in PCNs (9mins 39secs)

Advice to make an appointment successful (10mins 41secs)

Overcoming isolation (11mins 51secs)

How attractive is working in GP to a pharmacist? (12mins 42secs)

What makes one role more attractive than another? (14mins 15secs)

How will the pharmacist/GP relationship develop? (15mins 51secs)

Contacting Hala (16mins 44secs)

Hala can be found on Twitter - @jawad_hala

She is also on Facebook and LinkedIn

Her Ask Hala public website is here and her You Tube channel is here

Aug 04 2019

19mins

Play

Rank #3: Nick Sharples – progress with Social Prescribing Link Workers

Podcast cover
Read more

Today (8th July) is the first ever National Social Prescribing Link Worker Day! Organised by the National Association of Link Workers it aims “…to celebrate and showcase the contribution of social prescribing link workers in improving population health and wellbeing.” In support of this our podcast this week is the fifth in our series looking at Social Prescribing. Nick Sharples is Managing Partner at DNA Insight, a specialist training consultancy that is increasingly involved in training Social Prescribing Link Workers. In this episode he talks about the various models that are emerging for employing, recruiting and training Link Workers.

Show Notes

Nick describes his involvement in social prescribing (44secs)

Who employs the Link Workers? (1min 53secs)

Reluctance to outsource the role (3mins 30secs)

Outsourcing the role (4mins 16secs)

Competition for Link Workers – three options for recruitment (5mins 36secs)

External recruitment (6mins 40secs)

Recruiting from within the practice (7mins 16secs)

Advantages of the options – building an appropriate model (7mins 54secs)

The provision of training (9mins 18secs)

Resources for training (10mins 28secs)

How much budget to put aside? (11mins 02secs)

Effective working with large scale – prioritising (11mins 58secs)

Average workload (13mins 13secs)

Managing a caseload (13mins 53secs)

A practical example from Scotland (15mins 32secs)

Sharing best practice – learning co-ordinators (16mins 33secs)

Finding out more (17mins 31secs)

The DNA Insight Social Prescribing pages are here

Nick has put together a list of useful resources below:

  • Twitter Social Prescribing Wednesday - @SocialPresHour – every other Wednesday and hosted/organised by Elemental

  • National Association of Link Workers www.connectlink.org Christiana Melam christiana@connectlink.org   Professional body representing Social Prescribers/Link Workers with lots of useful resources for Link Workers and those employing them.

Jul 07 2019

19mins

Play

Rank #4: Podcast - Gary Hughes - The Practice Manager and the PCNs

Podcast cover
Read more

The spotlight is on Practice Managers and their crucial role in shaping and influencing new ways of working in a network-based world. Gary Hughes has a wealth of experience in this area and here shares his insights on the impact of the PCNs on practice managers, where the role evolves and fits within a wider network community and how practice managers really feel about the changes.

Introductions (42 secs)

Gary’s own PCN and his involvement so far (54 secs)

Bracknell mental health project pilot (1 min 42 secs)

Embedding new processes; expectation versus reality (2 mins 27 secs)

What is the network impact on individual practices? (3 mins 8 secs)

Does the introduction of new roles herald a new era in general practice? (3 mins 50 secs)

Practice Managers and collaborative working (6 mins 6 secs)

Organisational leadership within a practice management role (7 mins 19 secs)

What do Practice Managers see that maybe GPs don’t? (9 mins 2 secs)

The Practice Management view of the PCNs (9 mins 52 secs)

The evolution of the Practice Manager role within networks (10 mins 41 secs)

What support might Practice Managers’ need to drive change? (11 mins 46 secs)

How does joint working really begin? (13 mins 7 secs)

The case for dedicated management support (14 mins 53 secs)

Advice on joined up working (15 mins 30 secs)

Keeping in touch (16 mins 51 secs)

You can contact Gary and keep up to date with his weekly blog via his LinkedIn profile here

Mar 09 2020

17mins

Play

Rank #5: Podcast - William Greenwood - LMCs & PCNs

Podcast cover
Read more

How have PCNs impacted on local medical councils (LMCs)? What should the relationship be between LMCs and PCNs? Does the role of LMCs have to change following the introduction of PCNs? Listen as William Greenwood, Chief Executive of Cheshire LMC, shares his thoughts and experiences on this week’s podcast.

Introductions (45 secs)

PCNs: First impressions (1 min 40 secs)

Have LMCs been largely supportive of PCNs since their formation? (2 mins 40 secs)

The role of LMCs in relation to PCNs (3 mins 28 secs)

What have been the main concerns for Cheshire local members? (4 mins 37 secs)

Reaction to the original draft primary care specification (5 mins 51 secs)

…and the updated version? (6 mins 43 secs)

Are the LMCs generally happy with he updates & what are the chances of sign off? (8 mins 3 secs)

Are PCNs a “fad”? (8 mins 33 secs)

Practice based contracts versus a network specification (9 mins 32 secs)

Supporting the voice of a practice within a network (10 mins 49 secs)

The expectation of and from the LMC and its members (a two-way process) (14 mins 43 secs)

LMC skills and expertise and what they can offer as a result (15 mins 48 secs)

Are LMCs always constructive and helpful? (16 mins 29 secs)

LMC future role (18 mins 15 secs)

Getting in touch (19 mins 30 secs)

https://www.cheshirelmcs.org.uk/

Cheshire LMC office: 01244 313483

Mar 02 2020

21mins

Play

Rank #6: Podcast - Tim Sacks - Delegated commissioning and workload based funding

Podcast cover
Read more

This week’s podcast features Tim Sacks, Chief Operating Officer at East Leicestershire and Rutland CCG, who guides Ben through the prevalence-based contract they employ for funding general practice in his area. Does it work better than the more traditional, weighted capitation-based models, where are the challenges and can it be employed within a PCN?

Introductions (48 secs)

Delegated commissioning (1 min 33 secs)

GP contracts: weighted capitation versus prevalence (1 min 48 secs)

How do you implement a new type of contract? (3 mins 16 secs)

Measuring the impact on investment (4 mins 7 secs)

The response from general practice so far (5 mins 31 secs)

How effectively can general practice respond to financial risk? (6 mins 29 secs)

Practice involvement in shaping new contracts (8 mins 8 secs)

PCNs and funding distribution (9 mins 46 secs)

Identifying the fairest and most appropriate funding model (11 mins 38 secs)

‘Proportionate universalism’ (12 mins 38 secs)

Do hybrid models work? (13 mins 58 secs)

Plans for the future (15 mins 17 secs)

Opportunities within a PCN framework (16 mins 27 secs)

Primary care commissioning in the future? (17 mins 33 secs)

The potential for PCNs to own their funding (19 mins 36 secs)

Getting in touch & further information (22 mins 13 secs)

https://eastleicestershireandrutlandccg.nhs.uk/

Tim is contactable via email: tim.sacks@eastleicestershireandrutlandccg.nhs.uk

Mar 16 2020

23mins

Play

Rank #7: Podcast - Tara Humphrey - Project Managing a Pandemic (Part 2)

Podcast cover
Read more

Tara Humphrey, Project Management expert supporting the development of Primary Care Networks and GP Federations, returns for the second in a series of podcasts focused on practical demands and planning in primary care, during the pandemic. This week, Tara and Ben discuss the differences and challenges in the approaches from practices, networks and federations, getting the staffing balance right and maintaining business continuity and personal resilience within a crisis.

Introductions (12 secs)

What's happening in Tara's world right now? (35 secs)

Financial management and planning (1 min 23 secs)

Redistribution of an underspend and the development fund (2 mins)

Supporting vulnerable patients (3 mins 7 secs)

Introduction of new roles / recruitment options within a network (3 mins 42 secs)

A federation's approach to incorporating new roles (5 mins 15 secs)

How does a practice buddy system work? (5 mins 48 secs)

Introducing and implementing new SOPs across networks and practices (6 mins 39 secs)

Joint working from a top down perspective... (8 mins 49 secs)

… versus expectation at practice level (9 mins 53 secs)

The pace of change and anticipating new demands (10 mins 30 secs)

How are practices coping overall? (11 mins 44 secs)

Putting emotional support in place for GPs (13 mins 14 secs)

The importance of practice managers and protecting the well-being of wider practice staff (14 mins)

Working from home and sustainability (14 mins 54 secs)

What's next for Tara? (15 mins 17 secs)

…and for Ben? (16 mins 10 secs)

Find out more about Tara Humphrey:

Apr 14 2020

17mins

Play

Rank #8: Podcast - Tara Humphrey - Project Managing a Pandemic (Part 1)

Podcast cover
Read more

How do you prepare for an upcoming crisis which is anticipated, yet unpredictable? What steps should a practice and a network be taking to manage its response and resources whilst safeguarding its people? Which issues should be tackled now and what workstreams should be put in place? Project management expert, Tara Humphrey, who supports the development of Primary Care Networks and GP Federations, chats to Ben Gowland about her experiences so far and offers practical advice for maximising efficiency ahead of time.

Introductions (22 secs)

The state of play locally (56 secs)

What support is available now for practices? (1 min 30 secs)

Practical considerations (2 mins 17 secs)

The importance of communication (3 mins 46 secs)

Site/s management (5 mins 8 secs)

What are the biggest challenges for practices and networks? (5 mins 53 secs)

Co-ordinating skills and expertise (8 mins 35 secs)

Managing communication effectively and supporting staff (8 mins 59 secs)

Crisis leadership (10 mins 59 secs)

The mood in general practice right now (14 mins 26 secs)

Next steps (16 mins 37 secs)

Supporting well-being (17 mins 50 secs)

NHS Confederation document (How CCGs can support PCNs and practices during the Covid-19 crisis) https://www.nhsconfed.org/-/media/Confederation/Files/Publications/Documents/How-CCGs-can-support-PCN_COVID_19.pdf

Find out more about Tara Humphrey:

Mar 29 2020

19mins

Play

Rank #9: Podcast - Paul Gordon - Pensions UPDATED

Podcast cover
Read more

Following the release of the budget statement and the global challenges faced by the coronavirus pandemic, Paul Gordon, MacArthur Gordon Medical Specialist Financial Planner, re-joins Ben to talk through the changes and implications for the GP pension pot.

Introductions (20 secs)

What has changed since January? (45 secs)

The details of the changes (1 min 25 secs)

The annual allowance issue (3 mins 57 secs)

Checking the status of the annual allowance (5 mins 17 secs)

Scheme Pays option (6 mins 38 secs)

Balancing pensions growth against workload demand (7 mins 56 secs)

If my income is unchanged am I exempt from tax penalties? (10 mins 2 secs)

The challenge of monitoring in-year growth (11 mins 41 secs)

Advice for those considering retirement (14 mins 8 secs)

Information for employers (16 mins 30 secs)

The Covid-19 effect (17 mins 28 secs)

NHS v private pensions schemes (18 mins 52 secs)

What else should I be aware of right now? (19 mins 45 secs)

Getting in touch (21 mins 47 secs)

For access to an up to date pension statement: https://www.totalrewardstatements.nhs.uk/

To request annual allowance growth figures, call the Pensions Agency on 01253 774774

Scheme Pays Election form available here: https://www.nhsbsa.nhs.uk/sites/default/files/2019-03/Annual%20Allowance%20Scheme%20Pays-SPE%202-20181217-%28V11%29.pdf

Paul is contactable via email: paul@macarthurgordon.co.uk

https://www.macarthurgordon.co.uk/

Mar 23 2020

22mins

Play

Rank #10: Podcast - Riaz Jetha - The GP Contract Update

Podcast cover
Read more

Dr Riaz Jetha, GP Organisational and Leadership Development Consultant with Health Integration Partners, joins Ben on this week’s podcast to dissect and discuss the updates to the current GP contract agreement. Listen here for their analysis and interpretation of some of the key amendments and what they mean for primary care and primary care networks on a wider scale.

Introductions (9 seconds)

First impressions (57 secs)

PCN focus (1 min 29 secs)

Changes to the Additional Roles Reimbursement Scheme (1 min 50 secs)

Removal of employment liability within the roles reimbursement scheme (3 mins)

Which roles will have the most influence? (3 mins 21 secs)

Structuring new roles according to local need (4 mins 48 secs)

Support for PCNs in forming their structures and the funding timetable (5 mins 53 secs)

The impact of the draft service specification updates (7 mins 30 secs)

Changes in the ability to earn (8 mins 40 secs)

Renewing the burden + wider reaction to the service spec changes (9 mins 51 secs)

The Impact & Investment Fund (13 mins 12 secs)

Is the impact and investment funding more lucrative? Could this be a benchmark for the future? (14 mins 46 secs)

Breaking down the investment payments; cost per patient? (16 mins 9 secs)

Changes to imms and vaccs / QOF (16 mins 55 secs)

Increasing GP numbers (17 mins 55 secs)

Access improvement (19 mins 40 secs)

The Time to Care Programme and maintaining positive initiatives (20 mins 39 secs)

Current status of the contract update & draft service specification and Riaz’s final thoughts (21 mins 12 secs)

Riaz is contactable at: raiz.jetha@healthintegrationpartners.co.uk

Feb 17 2020

24mins

Play

Rank #11: Podcast - Sarah Kay - Let's get physical ! Promoting the benefits of being active

Podcast cover
Read more

Ben is joined by Wessex GP and Physical Activity Clinical Champion Dr Sarah Kay who outlines why physical activity is a key component in the health agenda of all providers, how to motivate patients and practices in enhancing their own health and wellbeing, why prevention is always better than cure and what support is available to enable everyone to feel the benefits.

Introductions (36 secs)

Physical Activity Clinical Champions: the facts (1 min 17 secs)

What are the aims of the role? (2 mins 9 secs)

The Moving Medicine website (2 mins 54 secs)

National guidelines on physical activity; where to find them and the information provided (3 mins 53 secs)

New areas of focus in management of physical activity (4 mins 59 secs)

Is general practice doing enough to promote physical wellbeing? (5 mins 42 secs)

Finding time to talk about physical activity during a restricted GP consult (7 mins 21 secs)

The potential for wider impact (8 mins 16 secs)

#parkrunPractice @parkrunUK and #GPparkrunPledge (9 mins 11 secs)

Wellbeing champions & best practice (11 mins 29 secs)

“Active Practice” resources (12 mins 5 secs)

PCNs and the health wellbeing agenda (13 mins 29 secs)

Support from the link workers (14 mins 31 secs)

How do I start the ball rolling in my area? What support is available? (15 mins 25 secs)

Where can I find my local clinical champion? (17 mins 21 secs)

Final word from Sarah (17 mins 42 secs)

Moving Medicine website

https://movingmedicine.ac.uk/

Public Health England: National guidelines on physical activity

https://www.gov.uk/government/publications/physical-activity-applying-all-our-health/physical-activity-applying-all-our-health

RCGP Guidance

parkrunpractice

https://r1.dotdigital-pages.com/p/49LX-52M/parkrunpractice

Physical Activity & Lifestyle Toolkit

https://www.rcgp.org.uk/clinical-and-research/resources/toolkits/physical-activity-and-lifestyle.aspx

GP On-Call Bike

https://www.gponline.com/gps-offered-subsidised-bikes-home-visits-rcgp-scheme/article/1661079

https://www.wessexfaculty.co.uk/product-page/gp-on-call-bike

Where to find your local Physical Activity Clinical Champion

email: physicalactivity@phe.gov.uk

Feb 10 2020

18mins

Play

Rank #12: Podcast - Judy Oliver - How does general practice thrive, rather than just survive?

Podcast cover
Read more

Jan 27 2020

20mins

Play

Rank #13: Robert Varnam – developing PCNs and their clinical leaders

Podcast cover
Read more

Robert Varnam almost needs no introduction. He is a GP in Manchester and Head of General Practice Development at NHS England. He will be known to most people in general practice for his work around the national Time for Care Programme. In his second visit to the General Practice Podcast he talks to Ben about the development of Primary Care Networks and how the learning needs of PCN clinical leaders might be identified and met.

Show Notes

Robert describes the recent changes to his role – focussing on improvement (58secs)

The introduction of Primary Care Networks (1min 54secs)

Variations in the progress of PCNs (3mins 28secs)

How delivering “improvement” to general practice is impacted by PCNs (4mins 44secs)

Establishing the PCN – a collaborative opportunity (6mins 54secs)

Making the best use of the development resources available (8mins 32secs)

Networks using expert facilitation to support development (10mins 24secs)

Developing the PCN clinical directors – a collective approach to leadership (12mins 40secs)

The value of investing in leaders (14mins 30secs)

A network of networks (15mins 04secs)

Establishing the learning needs of clinical directors (15mins 44secs)

Working with peers (17mins 29secs)

Practical resources for networks (18mins 57secs)

Contacting Robert (20mins 05secs)

The website Source4Networks can be found here

Robert can be contacted directly at robert.varnam@nhs.net

The first podcast we ran with Robert can be accessed here

Oct 06 2019

21mins

Play

Rank #14: Paul Deffley – working effectively across practices

Podcast cover
Read more

This is the second conversation between Ben and Paul Deffley, Hove GP and clinical director of Practice Unbound; a not-for-profit organisation devoted to “helping general practice work smarter”. In this episode Paul uses the example of a pathology delegation pilot to look at how practices can effectively work together across networks, how they can better manage change and, working at scale, deliver network solutions to collective problems.

Show Notes

Paul outlines his background and his positive view of PCNs (48secs)

An example of working together – a pilot for pathology delegation (2min 55secs)

Tests not needing a clinical context (5mins)

Understanding the pathology activity – what’s safe to delegate (6mins 07secs)

Clinical variation in pathology requests – and reducing requesting patterns (7mins 20secs)

Managing the delegated requests – a non-clinical team approach (8mins 37secs)

Group consultations? Testing different ways of managing patients (9mins 16secs)

Overcoming the concerns about risk (9mins 47secs)

Understanding the fears (10mins 59secs)

Grouping routine tests (11mins 17secs)

Auditing the administrators (12mins 54secs)

The impact on GP workload – 90% of routine bloods are handled by the admin team (13mins 27secs)

Working smarter (14mins 05secs)

Clinical variation down (15mins 02secs)

Is this a legitimate use of PCN time and energy? (15mins 33secs)

PCNs looking at individual GP practice (16mins 49secs)

Establishing and maintaining trust (18mins 37secs)

The impact of networks on shared problems (19mins 47secs)

Making the most of development funding (20mins 47secs)

An end-to-end flow exercise (22mins 49secs)

Positive relationships (23mins 33secs)

Further information (24mins 20secs)

Practice Unbound’s web address is www.practiceunbound.org.uk

And Paul can be emailed directly at Pauldeffley@nhs.net

Sep 29 2019

25mins

Play

Rank #15: Ben Gowland – PCNs two months in – lessons so far

Podcast cover
Read more

The tables are turned again and in this week’s episode Ben is interviewed about the lessons we are learning about Primary Care Networks after two months of their existence. He discusses the role of PCNs and how they are perceived, the challenges they are facing and the issues they are focussing on, their approaches to the new roles, the weight of expectations and the lessons they might learn from the establishment of CCGs.

Show Notes

Is the role of PCNs any clearer? (33secs)

The problem of mismatched expectations (2min 07secs)

The rapid rise of PCNs – a tough start (3mins 30secs)

The Clinical Directors role as inspiring leaders – quick wins (5mins 06secs)

Unforeseen challenges – backwards to move forwards (6mins 27secs)

The role of federations with PCNs (7mins 09secs)

How can ensure the roles of federations and PCNs are clear and distinct (7mins 48secs)

The perceptions of the wider NHS (9mins 28secs)

Two roles for the clinical leaders (10mins 57secs)

Too many expectations placed on PCNs too soon (11mins 19secs)

Supporting a potentially fragile system (12mins 27secs)

Building the support on firm foundations (13mins 26secs)

Approaches to the appointment of new roles (14mins 54secs)

Addressing the 30% funding gap (15mins 45secs)

The challenge of the 30% funding gap (19mins 42secs)

Lessons from setting up the CCGs (17mins 33secs)

Prioritising building relationships and trust (18mins 36secs)

Ben’s advice – control your own agenda, focus on relationships and don’t reinvent the wheel (19mins 53secs)

Sep 01 2019

22mins

Play

Rank #16: Clare Allcock – Accelerating collaboration in primary care

Podcast cover
Read more

In this podcast Clare Allcock outlines the four main areas on which nascent networks should be focussing if they want to accelerate their development. Clare works for Kaleidoscope Health and Care, an organisation devoted to facilitating collaborations that improve health and care. Prior to this she had a distinguished career in the NHS at local and national level; most recently heading up the primary care and community development team for three CCGs in Surrey and Sussex.

Jun 02 2019

19mins

Play

Rank #17: Minesh Patel – Learning from the Primary Care Home model

Podcast cover
Read more

Minesh Patel is the Chair of the National Association for Primary Care and he joins us this week to explain what lessons the NAPC’s Primary Care Home programme has for emerging Primary Care Networks (PCNs). He focuses on wide engagement, the multi-disciplinary team and leadership. He looks at the different challenges of voluntary and mandated networks and has some sound advice for the new Clinical Directors of PCNs.

May 26 2019

20mins

Play

Rank #18: Tara Humphrey – Introducing new roles to Primary Care Networks

Podcast cover
Read more

This week sees the return to the General Practice Podcast of Tara Humphrey, Managing Director of THC, a group of project managers who aim to influence and support positive change in primary care. With the introduction of new roles into Primary Care Networks many are asking detailed questions about how to guarantee successful implementation and ensure the people in the new roles are happy, effective and want to stay. In this episode Tara answers those questions.

May 19 2019

21mins

Play

Rank #19: Tom Howseman – better managing demand through pre-triage protocols

Podcast cover
Read more

Tom Howseman is a GP Partner in a large urban practice in Northampton. When their number of GP partners fell from twelve to six due to retirements and they couldn’t recruit they decided to adopt a more multi-disciplinary approach. Over the last two years they have introduced and refined a system of pre-triage protocols which enable reception staff to collect information from patients presenting on the day which is then helpful to the pre-triage clinicians in directing those patients to the appropriate member of the emergency care team. 20,000 additional appointments have been created through this system and in this episode Tom explains how they have done it.

Mar 25 2019

23mins

Play

Rank #20: Episode 147: Neha Shah and Colin Haw – the practical implications of establishing Primary Care Networks

Podcast cover
Read more

This week Ben is joined by Neha Shah, a Legal Director from Capsticks and Accountant Colin Haw from BHP Chartered Accountants. In this episode they discuss some of the legal, financial and governance issues facing general practice as it begins to establish Primary Care Networks. Specifically they consider how networks will be hosted and the implications for liability, choices around the organisational form, employment contracts, pensions and VAT.

Feb 18 2019

26mins

Play