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Radio Ombudsman

Radio Ombudsman is our regular podcast hosted by Parliamentary and Health Service Ombudsman Rob Behrens. It features frank conversations on a range of topics including NHS investigations, good complai... Read more

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Dr Bill Kirkup on patient safety and investigating avoidable harms

Dr Bill Kirkup on patient safety and investigating avoidable harms

Since retiring from his role in public health, Dr Bill Kirkup has focused on independent investigations into public serv... Read more

27 Jun 2023

28mins

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Polly Curtis on the relationship between state and citizens

Polly Curtis on the relationship between state and citizens

Journalist, author and CEO of Demos Polly Curtis talks to Rob Behrens about her career in journalism, becoming a board m... Read more

7 Oct 2022

30mins

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Joshua Rozenberg and Rob Behrens discuss barriers to justice and Ombudsman reform

Joshua Rozenberg and Rob Behrens discuss barriers to justice and Ombudsman reform

This special episode was recorded live at our strategy launch event in May 2022. In the episode, journalist and lawyer J... Read more

4 Jul 2022

28mins

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Angela MacDonald on her role as Complaints Champion for UK Government

Angela MacDonald on her role as Complaints Champion for UK Government

Angela MacDonald, Deputy Chief Executive and Second Permanent Secretary of HMRC, talks to Rob Behrens about her career i... Read more

24 May 2022

38mins

Most Popular Podcasts

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Will Powell on the tragic loss of his son and his 30-year quest for justice

Will Powell on the tragic loss of his son and his 30-year quest for justice

Will Powell talks to Rob Behrens and Nick Bennett about his son Robbie, who sadly died 30 years ago when he was just ten... Read more

6 May 2022

51mins

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Derek Richford on how personal tragedy led him to uncover serious failings in maternity care

Derek Richford on how personal tragedy led him to uncover serious failings in maternity care

Derek Richford talks to Rob Behrens about the loss of his newborn grandson, Harry, at East Kent Hospitals University Tru... Read more

3 Sep 2021

46mins

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Day Riley on being transgender, mental health and what Pride means to her

Day Riley on being transgender, mental health and what Pride means to her

In a special edition to mark Pride month, PHSO Facilities Analyst Day Riley shares her personal experiences of the chall... Read more

24 Jun 2021

33mins

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Baroness Hale of Richmond: Blazing a trail and balancing objectivity with empathy in the courtroom

Baroness Hale of Richmond: Blazing a trail and balancing objectivity with empathy in the courtroom

Baroness Hale of Richmond talks about her esteemed legal career and role as President of the Supreme Court. She explains... Read more

12 Feb 2021

24mins

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Lord Adebowale: Leadership, tackling health inequalities and reshaping the NHS after COVID

Lord Adebowale: Leadership, tackling health inequalities and reshaping the NHS after COVID

Lord Victor Adebowale, Chair of NHS Confederation, talks to Ombudsman Rob Behrens about the impact of COVID on the NHS a... Read more

2 Dec 2020

28mins

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Dame Jackie Daniel: The challenges of being a senior leader in the NHS

Dame Jackie Daniel: The challenges of being a senior leader in the NHS

Dame Jackie Daniel, CEO of Newcastle Hospitals NHS Foundation Trust, talks about her journey from being a nurse to becom... Read more

30 Oct 2020

37mins

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