Cover image of Radio Ombudsman

Radio Ombudsman

Radio Ombudsman is our regular podcast hosted by Parliamentary and Health Service Ombudsman Rob Behrens. It features frank conversations on a range of topics including NHS investigations, good complai... Read more

Ranked #1

Podcast cover

Emily O'Reilly: What it takes to be an effective ombudsman

Emily O'Reilly: What it takes to be an effective ombudsman

Parliamentary and Health Service Ombudsman, Rob Behrens, in conversation with European Ombudsman, Emily O’Reilly. An awa... Read more

22 Jun 2018

35mins

Ranked #2

Podcast cover

Jenna Brown: Being an Ombuds across borders

Jenna Brown: Being an Ombuds across borders

Rob Behrens talks to Jenna Brown, Ombuds at the University of Denver and founder member of the European Network of Ombud... Read more

5 Apr 2019

25mins

Ranked #3

Podcast cover

Claire Murdoch: Driving improvements in NHS mental health care

Claire Murdoch: Driving improvements in NHS mental health care

Rob Behrens talks to Claire Murdoch, Chief Executive of the Central and North West London NHS Foundation Trust and Natio... Read more

16 Nov 2018

52mins

Ranked #4

Podcast cover

Sir Liam Donaldson: Avoiding the avoidable to improve the safety of NHS care

Sir Liam Donaldson: Avoiding the avoidable to improve the safety of NHS care

Former Chief Medical Officer and patient safety expert Sir Liam Donaldson delivers his presentation on avoidable deaths ... Read more

22 Feb 2019

1hr 32mins

Most Popular Podcasts

Ranked #5

Podcast cover

Rachel Power: Putting patients at the heart of NHS care

Rachel Power: Putting patients at the heart of NHS care

Rachel Power, CEO of the Patients Association, talks to Rob Behrens about the importance of listening to patients, and m... Read more

14 Oct 2019

24mins

Ranked #6

Podcast cover

Rebecca Hilsenrath: Human rights challenges and opportunities

Rebecca Hilsenrath: Human rights challenges and opportunities

Rob Behrens talks to Chief Executive of the Equality and Human Rights Commission (EHRC) Rebecca Hilsenrath about how cur... Read more

10 Jan 2020

34mins

Ranked #7

Podcast cover

Rosemary Agnew: The benefits of being a Complaints Standards Authority

Rosemary Agnew: The benefits of being a Complaints Standards Authority

Rosemary Agnew, Scottish Public Services Ombudsman, tells Rob Behrens how a model complaints handling process can benefi... Read more

11 Nov 2019

31mins

Ranked #8

Podcast cover

Henrietta Hughes: The importance of speaking up in the NHS

Henrietta Hughes: The importance of speaking up in the NHS

Rob Behrens talks to Dr Henrietta Hughes, the National Guardian for the NHS. Dr Hughes explains how her career as a GP h... Read more

30 Nov 2018

24mins

Ranked #9

Podcast cover

Sarah Barclay: Approaches to mediation and dispute resolution

Sarah Barclay: Approaches to mediation and dispute resolution

Rob Behrens in conversation with Sarah Barclay, Founder of the Medical Mediation Foundation, Co-Director of the Evelina ... Read more

13 Apr 2018

35mins

Ranked #10

Podcast cover

Michael King: The challenges of being an Ombudsman: Operations, policy and reform

Michael King: The challenges of being an Ombudsman: Operations, policy and reform

Michael King, Local Government and Social Care Ombudsman, and Rob Behrens, Parliamentary and Health Service Ombudsman, d... Read more

16 Feb 2018

37mins

“Podium: AI tools for podcasters. Generate show notes, transcripts, highlight clips, and more with AI. Try it today at https://podium.page”