Rob Behrens's guest appearances

Rob Behrens

Radio Ombudsman

Baines Law

OwlTail

Joshua Rozenberg

This special episode was recorded live at our strategy launch event in May 2022. In the episode, journalist and lawyer Joshua Rozenberg interviews Ombudsman Rob Behrens.They discuss:- how PHSO will be user-led and responsive to citizens- how we will hold Government to account and support improvement to public services- what powers we need to provide the most effective Ombudsman service.Find out more about our new strategy: https://www.ombudsman.org.uk/about-us/corporate-information/our-strategy-2022-2025Follow us on Twitter: https://twitter.com/PHSOmbudsman

This special episode was recorded live at our strategy launch event in May 2022. In the episode, journalist and lawyer Joshua Rozenberg interviews Ombudsman Rob Behrens. They discuss: - how PHSO will be user-led and responsive to citizens - how we will hold Government to account and support improvement to public services - what powers we need to provide the most effective Ombudsman service. Find out more about our new strategy: <a href="https://www.ombudsman.org.uk/about-us/corporate-information/our-strategy-2022-2025" rel="nofollow" target="_blank">https://www.ombudsman.org.uk/about-us/corporate-information/our-strategy-2022-2025</a> Follow us on Twitter: <a href="https://twitter.com/PHSOmbudsman" rel="nofollow" target="_blank">https://twitter.com/PHSOmbudsman</a>

Joshua Rozenberg and Rob Behrens discuss barriers to justice and Ombudsman reform

The Parliamentary and Health Service Ombudsman explains his combined complaints service against government and public organisations compared with those against the National Health Service.  He speaks of the inevitable backlog created by the Covid pandemic and how his organisation expects to tackle it, as well as explaining the Venice Principles designed to promote and protect the institution of the Ombudsman.  Also discussed is the provision of a safe space in the Health and Care Bill which fundamentally affects the Ombudsman's primary powers of investigation, and the condemnation of that proposal by the Venice Commission.

The Parliamentary and Health Service Ombudsman explains his combined complaints service against government and public organisations compared with those against the National Health Service.  He speaks of the inevitable backlog created by the Covid pandemic and how his organisation expects to tackle it, as well as explaining the Venice Principles designed to promote and protect the institution of the Ombudsman.  Also discussed is the provision of a safe space in the Health and Care Bill which fundamentally affects the Ombudsman's primary powers of investigation, and the condemnation of that proposal by the Venice Commission.