Customer Experience Radio Welcomes: Matthew S. Harrison with Jackson Healthcare and Amy Otto with VirtualMed Staff
Customer Experience Radio Welcomes: Matthew S. Harrison with Jackson Healthcare and Amy Otto with VirtualMed Staff
Matthew S. Harrison, PhD currently works at Jackson Healthcare as Senior Vice President, Talent & Development. In th... Read more
30 Apr 2021
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Customer Experience Tip: Surprise and Delight
Customer Experience Tip: Surprise and Delight
CX Tip: Surprise and Delight Lee Kantor: [00:00:06] Lee Kantor here for Business RadioX. Jill, today’s customer experien... Read more
1 Apr 2021
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Customer Experience Radio Welcomes: Author and Customer Retention Expert Joey Coleman
Customer Experience Radio Welcomes: Author and Customer Retention Expert Joey Coleman
When organizations like Whirlpool, Deloitte, Volkswagen Australia, Principal Financial, and Zappos need to boost their c... Read more
26 Mar 2021
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Customer Experience Tip: Anticipate Wishes
Customer Experience Tip: Anticipate Wishes
CX Tip: Anticipate Wishes Lee Kantor: [00:00:07] Lee Kantor here from Business RadioX. Jill, today’s customer experience... Read more
18 Mar 2021
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Most Popular Podcasts
The Joe Rogan Experience
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The Daily
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Oprah's SuperSoul Conversations
Armchair Expert with Dax Shepard
Customer Experience Tip: Offer Stability, Control and Certainty
Customer Experience Tip: Offer Stability, Control and Certainty
CX Tip: Offer Stability, Control and Certainty Lee Kantor: [00:00:05] Lee Kantor here from Business RadioX. Jill, today’... Read more
4 Mar 2021
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Customer Experience Tip: Manage Expectations, Not People
Customer Experience Tip: Manage Expectations, Not People
CX Tip: Manage Expectations, Not People Lee Kantor: [00:00:06] Lee Kantor here from Business RadioX. Jill, today’s custo... Read more
18 Feb 2021
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Customer Experience Radio Welcomes Theo Gilbert-Jamison with Performance Solutions by Design
Customer Experience Radio Welcomes Theo Gilbert-Jamison with Performance Solutions by Design
Theo Gilbert-Jamison is Chief Executive Officer for Performance Solutions by Design, a consulting firm headquartered in ... Read more
11 Feb 2021
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Customer Experience Tip: It’s Not a Transaction, But an Intersection!
Customer Experience Tip: It’s Not a Transaction, But an Intersection!
CX Tip: It’s Not a Transaction, But an Intersection! Lee Kantor: [00:00:06] Lee Kantor here from Business RadioX. Jill, ... Read more
4 Feb 2021
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Customer Experience Tip: Win Win
Customer Experience Tip: Win Win
CX Tip: Win Win Transcript Lee Kantor: [00:00:06] Lee Kantor here from Business RadioX. Jill, today’s customer experienc... Read more
28 Jan 2021
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Tactical Tip: Can You Explain What a Reverse Offer Is?
Tactical Tip: Can You Explain What a Reverse Offer Is?
Jill Heineck’s Tactical Tips for Selling Your House in Today’s Environment Transcript Lee Kantor: [00:00:05] Welcome to ... Read more
14 Jan 2021
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