Cover image of Customer Experience Radio

Customer Experience Radio

Customer Experience (CX) and business leaders alike join Jill in a lively discussion to share their successes as a result of a purposeful CX strategy, as well as breakthroughs that have impacted their... Read more

Warning: This podcast data isn't working.

This means that the episode rankings aren't working properly. Please revisit us at a later time to get the best episodes of this podcast!

Ranked #1

Podcast cover

Customer Experience Radio Welcomes: Matthew S. Harrison with Jackson Healthcare and Amy Otto with VirtualMed Staff

Customer Experience Radio Welcomes: Matthew S. Harrison with Jackson Healthcare and Amy Otto with VirtualMed Staff

Matthew S. Harrison, PhD currently works at Jackson Healthcare as Senior Vice President, Talent & Development. In th... Read more

Ranked #2

Podcast cover

Customer Experience Tip: Surprise and Delight

Customer Experience Tip: Surprise and Delight

CX Tip: Surprise and Delight Lee Kantor: [00:00:06] Lee Kantor here for Business RadioX. Jill, today’s customer experien... Read more

1 Apr 2021

Ranked #3

Podcast cover

Customer Experience Radio Welcomes: Author and Customer Retention Expert Joey Coleman

Customer Experience Radio Welcomes: Author and Customer Retention Expert Joey Coleman

When organizations like Whirlpool, Deloitte, Volkswagen Australia, Principal Financial, and Zappos need to boost their c... Read more

26 Mar 2021

Ranked #4

Podcast cover

Customer Experience Tip: Anticipate Wishes

Customer Experience Tip: Anticipate Wishes

CX Tip: Anticipate Wishes Lee Kantor: [00:00:07] Lee Kantor here from Business RadioX. Jill, today’s customer experience... Read more

18 Mar 2021

Most Popular Podcasts

Ranked #5

Podcast cover

Customer Experience Tip: Offer Stability, Control and Certainty

Customer Experience Tip: Offer Stability, Control and Certainty

CX Tip: Offer Stability, Control and Certainty Lee Kantor: [00:00:05] Lee Kantor here from Business RadioX. Jill, today’... Read more

4 Mar 2021

Ranked #6

Podcast cover

Customer Experience Tip: Manage Expectations, Not People

Customer Experience Tip: Manage Expectations, Not People

CX Tip: Manage Expectations, Not People Lee Kantor: [00:00:06] Lee Kantor here from Business RadioX. Jill, today’s custo... Read more

18 Feb 2021

Ranked #7

Podcast cover

Customer Experience Radio Welcomes Theo Gilbert-Jamison with Performance Solutions by Design

Customer Experience Radio Welcomes Theo Gilbert-Jamison with Performance Solutions by Design

Theo Gilbert-Jamison is Chief Executive Officer for Performance Solutions by Design, a consulting firm headquartered in ... Read more

11 Feb 2021

Ranked #8

Podcast cover

Customer Experience Tip: It’s Not a Transaction, But an Intersection!

Customer Experience Tip: It’s Not a Transaction, But an Intersection!

CX Tip: It’s Not a Transaction, But an Intersection! Lee Kantor: [00:00:06] Lee Kantor here from Business RadioX. Jill, ... Read more

4 Feb 2021

Ranked #9

Podcast cover

Customer Experience Tip: Win Win

Customer Experience Tip: Win Win

CX Tip: Win Win Transcript Lee Kantor: [00:00:06] Lee Kantor here from Business RadioX. Jill, today’s customer experienc... Read more

28 Jan 2021

Ranked #10

Podcast cover

Tactical Tip: Can You Explain What a Reverse Offer Is?

Tactical Tip: Can You Explain What a Reverse Offer Is?

Jill Heineck’s Tactical Tips for Selling Your House in Today’s Environment Transcript Lee Kantor: [00:00:05] Welcome to ... Read more

14 Jan 2021

“Podium: AI tools for podcasters. Generate show notes, transcripts, highlight clips, and more with AI. Try it today at https://podium.page”