How This $10 Million Agency Doubled in One YearJust as his college career ended, Michael DeLaGrange tragically lost his father. And gained an insurance agency. A small, one-man shop that mostly sold financial products. Fast forward to today. That small agency now has 50 employees. Five stores. And $20 million for expansion. In this episode, Michael shares: His “opposite” approach to a common industry trend—and why he went full boar on an unusual approach to a bricks ‘n mortar agency The reverse thinking he applied to the customer experience and how he made customers love buying insurance The unusual “look and feel” of how he delivers insurance (and what people hold in their hands when they leave his stores)  If organic growth gets your juices flowing, this story is so full of lessons you’ll want to have your pen and paper handy. Find out how he doubled his agency in one year when you listen to this podcast!

How This $10 Million Agency Doubled in One Year Just as his college career ended, Michael DeLaGrange tragically lost his father. And gained an insurance agency. A small, one-man shop that mostly sold financial products. Fast forward to today. That small agency now has 50 employees. Five stores. And $20 million for expansion. In this episode, Michael shares: <ul><li>His “opposite” approach to a common industry trend—and why he went full boar on an unusual approach to a bricks ‘n mortar agency</li> <li>The reverse thinking he applied to the customer experience and how he made customers love buying insurance</li> <li>The unusual “look and feel” of how he delivers insurance (and what people hold in their hands when they leave his stores)</li> </ul> If organic growth gets your juices flowing, this story is so full of lessons you’ll want to have your pen and paper handy. Find out how he doubled his agency in one year when you listen to this podcast!

From NFL Dreams to Insurance Giant

A different kind of podcast. This time, our host - and ‘marketing guru’ - Michael Jans joins in on the conversation. Michael is joined by commercial insurance sales expert and trainer, Randy Schwantz. This unique blend of expertise will reshape your insurance business. Get ready for talent acquisition secrets, revenue-boosting strategies, and content marketing mastery. Elevate your game, attract top producers, and position yourself as a problem-solving expert. Don't miss out on the transformative insights that serious insurance agents need to hear! 1️⃣ Talent Acquisition Reinvented: Master the art of finding the perfect talent with tailored personality profiles and a winning onboarding process. 2️⃣ Unlock Revenue Potential: Maximize customer lifetime value and watch your profits soar. Discover retention-boosting techniques and uncover new revenue streams. 3️⃣ Dominate with Content Marketing: Become a thought leader and captivate your audience with compelling content. Harness the power of AI in content creation and revolutionize your marketing game. 🎧 Tune in now and take your insurance business to new heights with this groundbreaking podcast conversation! Gain the upper hand in marketing and sales, reshape your strategies, and dominate the insurance industry. This is the podcast episode that serious insurance agents cannot afford to miss!

A different kind of podcast. This time, our host - and ‘marketing guru’ - Michael Jans joins in on the conversation. Michael is joined by commercial insurance sales expert and trainer, Randy Schwantz. This unique blend of expertise will reshape your insurance business. Get ready for talent acquisition secrets, revenue-boosting strategies, and content marketing mastery. Elevate your game, attract top producers, and position yourself as a problem-solving expert. Don't miss out on the transformative insights that serious insurance agents need to hear! 1️⃣ Talent Acquisition Reinvented: Master the art of finding the perfect talent with tailored personality profiles and a winning onboarding process. 2️⃣ Unlock Revenue Potential: Maximize customer lifetime value and watch your profits soar. Discover retention-boosting techniques and uncover new revenue streams. 3️⃣ Dominate with Content Marketing: Become a thought leader and captivate your audience with compelling content. Harness the power of AI in content creation and revolutionize your marketing game. 🎧 Tune in now and take your insurance business to new heights with this groundbreaking podcast conversation! Gain the upper hand in marketing and sales, reshape your strategies, and dominate the insurance industry. This is the podcast episode that serious insurance agents cannot afford to miss!

Revolutionize Your Commercial Lines Growth: Unleash the Power of Marketing and Sales Working Together! 🚀

Jeff Teschke

Jeff Teschke was the founder &amp; CEO of Forge3, the top website developer for independent agents - until it’s recent sale to Agency Revolution. In this podcast, Jeff reviews key lessons for agents, learned over his 18+ years serving the industry. He shares his insight on: The value of ‘niching down’ for agencies How the industry has changed (and what agents should do to keep up with that change) The importance of ‘social proof’ to earn trust in the marketplace Why agents should be careful not to ‘hide’ behind tech and lose their humanity in the marketplace His insights on the ideal ‘marketing tech stack’ for today’s growth-oriented agency  Growth oriented agents will make this episode a high priority this week.

Jeff Teschke was the founder &amp; CEO of Forge3, the top website developer for independent agents - until it’s recent sale to Agency Revolution. In this podcast, Jeff reviews key lessons for agents, learned over his 18+ years serving the industry. He shares his insight on: <ul><li>The value of ‘niching down’ for agencies</li> <li>How the industry has changed (and what agents should do to keep up with that change)</li> <li>The importance of ‘social proof’ to earn trust in the marketplace</li> <li>Why agents should be careful not to ‘hide’ behind tech and lose their humanity in the marketplace</li> <li>His insights on the ideal ‘marketing tech stack’ for today’s growth-oriented agency</li> </ul> Growth oriented agents will make this episode a high priority this week.

Jeff Teschke, Leading Agency Tech Developer Speaks to Agents About Achieving Success

Your insurance agency makes money two ways. Now, as income. And later, when you sell. Here’s the magic. The decisions you make now create the value you get later. Few people know that better than our podcast guest, Michael Mensch, CEO of Agency Brokerage Consultants. Michael has assisted in over 400 M&amp;A transactions and over 1,700 valuations of insurance agencies and brokerages in the US for privately-held businesses and lenders including Live Oak Bank, Westfield Bank, Crestmark Bank, ReadyCap Lending, and Oak Street Funding. Those few but critical decisions can mean millions of dollars for the sharp ‘insura-preneuer.’ In this real-world and practical conversation, Michael helps answer questions like: What are the most important factors that determine ultimate value? What are the best kinds of customers and lines of business for value? What decisions should I make about carriers to create the most value…and much, much more.  Regardless of whether you’re selling in 20 months or 20 years, this will surely be one of the most important conversations you’ll listen to for your agency. Make this podcast a priority for your both your short and long-term strategy.

Your insurance agency makes money two ways. Now, as income. And later, when you sell. Here’s the magic. The decisions you make now create the value you get later. Few people know that better than our podcast guest, Michael Mensch, CEO of Agency Brokerage Consultants. Michael has assisted in over 400 M&amp;A transactions and over 1,700 valuations of insurance agencies and brokerages in the US for privately-held businesses and lenders including Live Oak Bank, Westfield Bank, Crestmark Bank, ReadyCap Lending, and Oak Street Funding. Those few but critical decisions can mean millions of dollars for the sharp ‘insura-preneuer.’ In this real-world and practical conversation, Michael helps answer questions like: <ul><li>What are the most important factors that determine ultimate value?</li> <li>What are the best kinds of customers and lines of business for value?</li> <li>What decisions should I make about carriers to create the most value…and much, much more.</li> </ul> Regardless of whether you’re selling in 20 months or 20 years, this will surely be one of the most important conversations you’ll listen to for your agency. Make this podcast a priority for your both your short and long-term strategy.

How to Create Maximum Valuation for Your Agency Regardless of When You Want to Sell or How Old You Are

Chuck Blondino, Author, The Remarkable Insurance Agency   He was Safeco and Liberty Mutual’s Director of Agency Capabilities and Programs. He’s walked through the front door of thousands of agencies. He’s taught reliable methods of growth to agency principals from coast-to-coast.    Chuck Blondino is a rare three-time encore interviewee because he always brings the goods. This time, Chuck shares the inside story of 11 actual agencies, actual steps to growth, and actual, real-world results. Drawn from his long, practical background and the extensive research he has done for his new book, The Remarkable Insurance Agency, Chuck shares practical secrets any agency can put to work for growth.    How these remarkable agencies generate up to 700% more referrals than the industry average The growing role of the marketer in the modern insurance agency Why it’s people, not technology, that drives disruption for independent agencies The simple trick these 11 steady-growth agencies used to boost retention an average of 4.85%    Every serious insurance professional responsible for growth should make this practical conversation a priority.    Presented by Agency Revolution, the Connected Insurance Podcast provides bi-weekly opportunities for listeners to dive deep into the trends affecting insurance agents and brokers today and to gain proven strategies and tactics for agency growth. Our hosts facilitate thoughtful panels and 1:1 conversations with a variety of prominent thought leaders, with a focus on how to streamline and drive operational efficiency for your independent agency through the intelligent use of technology.

Chuck Blondino, Author, The Remarkable Insurance Agency  He was Safeco and Liberty Mutual’s Director of Agency Capabilities and Programs. He’s walked through the front door of thousands of agencies. He’s taught reliable methods of growth to agency principals from coast-to-coast.  Chuck Blondino is a rare three-time encore interviewee because he always brings the goods. This time, Chuck shares the inside story of 11 actual agencies, actual steps to growth, and actual, real-world results. Drawn from his long, practical background and the extensive research he has done for his new book, The Remarkable Insurance Agency, Chuck shares practical secrets any agency can put to work for growth.  <ul><li>How these remarkable agencies generate up to 700% more referrals than the industry average</li> <li>The growing role of the marketer in the modern insurance agency</li> <li>Why it’s people, not technology, that drives disruption for independent agencies</li> <li>The simple trick these 11 steady-growth agencies used to boost retention an average of 4.85%</li> </ul> Every serious insurance professional responsible for growth should make this practical conversation a priority.  Presented by Agency Revolution, the Connected Insurance Podcast provides bi-weekly opportunities for listeners to dive deep into the trends affecting insurance agents and brokers today and to gain proven strategies and tactics for agency growth. Our hosts facilitate thoughtful panels and 1:1 conversations with a variety of prominent thought leaders, with a focus on how to streamline and drive operational efficiency for your independent agency through the intelligent use of technology.

Former Safeco Agency Advocate Shares Secrets of Reliable, Long-Term Agency Growth

Michael Jans, Co-Founder, Agency Revolution, Principal, Michael Jans. A message from our host, Michael Jans: “I’ve interviewed over 225 top leaders in the insurance industry. I want to share the most important things they’ve said to me. I’ve analyzed those conversations. And as I organized them, some critical themes and messages were very clear, and they were all connected to six areas the serious insura-preneur must pay attention to…    Strategy Technology The Modern Consumer Marketing &amp; Communication Entrepreneurship The Rapid Change of Pace    This episode will show you the lessons I’ve learned in each of these areas across hundreds of discussions.”    Michael has conducted some of the most eye-opening conversations in the independent agency system, always guided by one principle: what should the serious insura-preneur know and do now to thrive in this industry?   Presented by Agency Revolution, the Connected Insurance Podcast provides bi-weekly opportunities for listeners to dive deep into the trends affecting insurance agents and brokers today and to gain proven strategies and tactics for agency growth. Our hosts facilitate thoughtful panels and 1:1 conversations with a variety of prominent thought leaders, with a focus on how to streamline and drive operational efficiency for your independent agency through the intelligent use of technology.

Michael Jans, Co-Founder, Agency Revolution, Principal, Michael Jans.  A message from our host, Michael Jans: “I’ve interviewed over 225 top leaders in the insurance industry. I want to share the most important things they’ve said to me. I’ve analyzed those conversations. And as I organized them, some critical themes and messages were very clear, and they were all connected to six areas the serious insura-preneur must pay attention to…  <ul><li>Strategy</li> <li>Technology</li> <li>The Modern Consumer</li> <li>Marketing &amp; Communication</li> <li>Entrepreneurship</li> <li>The Rapid Change of Pace</li> </ul> This episode will show you the lessons I’ve learned in each of these areas across hundreds of discussions.”  Michael has conducted some of the most eye-opening conversations in the independent agency system, always guided by one principle: what should the serious insura-preneur know and do now to thrive in this industry? Presented by Agency Revolution, the Connected Insurance Podcast provides bi-weekly opportunities for listeners to dive deep into the trends affecting insurance agents and brokers today and to gain proven strategies and tactics for agency growth. Our hosts facilitate thoughtful panels and 1:1 conversations with a variety of prominent thought leaders, with a focus on how to streamline and drive operational efficiency for your independent agency through the intelligent use of technology.

Six Game-Changing Lessons for Independent Agents

Eric Ayala, Senior Vice President, U.S. Market General Manager, Novidea  Our guest today is a long-time venture capitalist, tech pioneer, and sales leader who sees the insurance industry as the ideal marketplace for entrepreneurs. Eric Ayala, SVP and GM for Novidea says “It’s big and it’s ripe for disruption.”   When the industry is constantly changing, understanding the forces driving new change can make all the difference. Listen to this episode for Eric’s insights on:    Why the line between “tech companies” and any other is disappearing The difference between truly innovating and merely going digital What agents need to focus on today to thrive in the very near future    Novidea is an ambitious young company with an interesting story to tell about the insurance industry and a whole lot of VC funding. Invest 30 minutes into your agency’s future and listen to this episode today.    Presented by Agency Revolution, the Connected Insurance Podcast provides bi-weekly opportunities for listeners to dive deep into the trends affecting insurance agents and brokers today and to gain proven strategies and tactics for agency growth. Our hosts facilitate thoughtful panels and 1:1 conversations with a variety of prominent thought leaders, with a focus on how to streamline and drive operational efficiency for your independent agency through the intelligent use of technology.

Eric Ayala, Senior Vice President, U.S. Market General Manager, Novidea Our guest today is a long-time venture capitalist, tech pioneer, and sales leader who sees the insurance industry as the ideal marketplace for entrepreneurs. Eric Ayala, SVP and GM for Novidea says “It’s big and it’s ripe for disruption.” When the industry is constantly changing, understanding the forces driving new change can make all the difference. Listen to this episode for Eric’s insights on:  <ul><li>Why the line between “tech companies” and any other is disappearing</li> <li>The difference between truly innovating and merely going digital</li> <li>What agents need to focus on today to thrive in the very near future</li> </ul> Novidea is an ambitious young company with an interesting story to tell about the insurance industry and a whole lot of VC funding. Invest 30 minutes into your agency’s future and listen to this episode today.  Presented by Agency Revolution, the Connected Insurance Podcast provides bi-weekly opportunities for listeners to dive deep into the trends affecting insurance agents and brokers today and to gain proven strategies and tactics for agency growth. Our hosts facilitate thoughtful panels and 1:1 conversations with a variety of prominent thought leaders, with a focus on how to streamline and drive operational efficiency for your independent agency through the intelligent use of technology.

Why Agencies Shouldn’t Be Afraid to Embrace Change

Matheus Riolfi, Co-Founder, CEO, Tint  What does a modern insurance agency look like? It might not be what you’d think. Today’s podcast guest, Matheus Riolfi, is Co-Founder and CEO of Tint—one of these “modern agencies.” Like other agencies, Tint sits between consumers and carriers. Where things get interesting, though, is how Matheus’ company embeds insurance into its tech platform.    In this discussion, Matheus shares his insights on:    Why carriers will support embedded insurance Why more and more companies will embed insurance into their product The direction embedded insurance is moving and how it’s impacting the industry    If you’re ready for an eye-opening look into the future of insurance, make this podcast a priority for your agency this week.    Presented by Agency Revolution, the Connected Insurance Podcast provides bi-weekly opportunities for listeners to dive deep into the trends affecting insurance agents and brokers today and to gain proven strategies and tactics for agency growth. Our hosts facilitate thoughtful panels and 1:1 conversations with a variety of prominent thought leaders, with a focus on how to streamline and drive operational efficiency for your independent agency through the intelligent use of technology.

Matheus Riolfi, Co-Founder, CEO, Tint What does a modern insurance agency look like? It might not be what you’d think. Today’s podcast guest, Matheus Riolfi, is Co-Founder and CEO of Tint—one of these “modern agencies.” Like other agencies, Tint sits between consumers and carriers. Where things get interesting, though, is how Matheus’ company embeds insurance into its tech platform.  In this discussion, Matheus shares his insights on:  <ul><li>Why carriers will support embedded insurance</li> <li>Why more and more companies will embed insurance into their product</li> <li>The direction embedded insurance is moving and how it’s impacting the industry</li> </ul> If you’re ready for an eye-opening look into the future of insurance, make this podcast a priority for your agency this week.  Presented by Agency Revolution, the Connected Insurance Podcast provides bi-weekly opportunities for listeners to dive deep into the trends affecting insurance agents and brokers today and to gain proven strategies and tactics for agency growth. Our hosts facilitate thoughtful panels and 1:1 conversations with a variety of prominent thought leaders, with a focus on how to streamline and drive operational efficiency for your independent agency through the intelligent use of technology.

Here’s an Insurance Agency That Doesn’t Look Like Any Other

Kabir Syed, Founder, CEO, Ennabl  When Kabir Syed was a Managing Director at Marsh, he was given a little data project that generated millions of dollars and opened his eyes to just how much money agencies leave on the table.    This seasoned insurance professional and entrepreneur said, “I’m not really that good at technology, but I LOVE data.” That’s why he built a team of engineers to handle the technology for him while he showed them where to mine and how to polish the wealth of data hidden within every single agency today.    Since he started Ennabl, Kabir has learned a lot about agency data, including:    How to mix private and public data for a huge marketing advantage over the competition Why agency margins should be much higher than the average agency sees today Remarkable secrets about clients, carriers, producers, and niches hiding inside an agency’s book of business    Data makes you an expert in your business. It also makes you an expert in your customers. Hear from one of the insurance industry’s leading data analysts on how to unleash the power of data in your business when you listen to this episode. 

Kabir Syed, Founder, CEO, Ennabl When Kabir Syed was a Managing Director at Marsh, he was given a little data project that generated millions of dollars and opened his eyes to just how much money agencies leave on the table.  This seasoned insurance professional and entrepreneur said, “I’m not really that good at technology, but I LOVE data.” That’s why he built a team of engineers to handle the technology for him while he showed them where to mine and how to polish the wealth of data hidden within every single agency today.  Since he started Ennabl, Kabir has learned a lot about agency data, including:  <ul><li>How to mix private and public data for a huge marketing advantage over the competition</li> <li>Why agency margins should be much higher than the average agency sees today</li> <li>Remarkable secrets about clients, carriers, producers, and niches hiding inside an agency’s book of business</li> </ul> Data makes you an expert in your business. It also makes you an expert in your customers. Hear from one of the insurance industry’s leading data analysts on how to unleash the power of data in your business when you listen to this episode.

How Agency Tech Increases Growth & Margins

John Jackson, Insurance Copywriter, SME, Agency Revolution  Every agency is seeking growth, and many are turning to professional marketers to help. This jam-packed episode turns to a seasoned agency marketer for insight. John Jackson, formerly the marketer at Alliance Insurance Services in North Carolina is now a copywriter and content creator for Agency Revolution clients. John looks back at his success at Alliance and shares what worked.    Whether you have a marketer on your team, are thinking of hiring one, or are a marketer yourself, you’ll want to hear John’s insights on:   What worked to boost retention by 7 points and nearly double the policy-per-customer count How an agency marketer can make the biggest impact on agency growth  How a marketer and agency principal can work together for the best results    The agency marketer is the fastest growing position in insurance. Get the most results from this critical position when you listen to John’s poignant and practical insights.   Presented by Agency Revolution, the Connected Insurance Podcast provides bi-weekly opportunities for listeners to dive deep into the trends affecting insurance agents and brokers today and to gain proven strategies and tactics for agency growth. Our hosts facilitate thoughtful panels and 1:1 conversations with a variety of prominent thought leaders, with a focus on how to streamline and drive operational efficiency for your independent agency through the intelligent use of technology.

John Jackson, Insurance Copywriter, SME, Agency Revolution Every agency is seeking growth, and many are turning to professional marketers to help. This jam-packed episode turns to a seasoned agency marketer for insight. John Jackson, formerly the marketer at Alliance Insurance Services in North Carolina is now a copywriter and content creator for Agency Revolution clients. John looks back at his success at Alliance and shares what worked.  Whether you have a marketer on your team, are thinking of hiring one, or are a marketer yourself, you’ll want to hear John’s insights on: <ul><li>What worked to boost retention by 7 points and nearly double the policy-per-customer count</li> <li>How an agency marketer can make the biggest impact on agency growth </li> <li>How a marketer and agency principal can work together for the best results</li> </ul> The agency marketer is the fastest growing position in insurance. Get the most results from this critical position when you listen to John’s poignant and practical insights. Presented by Agency Revolution, the Connected Insurance Podcast provides bi-weekly opportunities for listeners to dive deep into the trends affecting insurance agents and brokers today and to gain proven strategies and tactics for agency growth. Our hosts facilitate thoughtful panels and 1:1 conversations with a variety of prominent thought leaders, with a focus on how to streamline and drive operational efficiency for your independent agency through the intelligent use of technology.

Agency Marketer Reflects on Past Successes

Presented by Agency Revolution, the Connected Insurance Podcast provides weekly opportunities for listeners to dive deep into the trends affecting insurance agents and brokers today and to gain proven strategies and tactics for agency growth. Our hosts facilitate thoughtful panels and 1:1 conversations with a variety of prominent thought leaders, with a focus on how to streamline and drive operational efficiency for your independent agency through the intelligent use of technology.

Marty Ellingsworth, Executive Managing Director, P&amp;C Insurance Intelligence, J.D. Power  Over his many years of observing and working in the insurance industry, Martin Ellingsworth has created innovation at almost every link in the P&amp;C value chain. Now Marty holds a birds-eye view of the entire industry in his position as Executive Managing Director of P&amp;C Insurance Intelligence at J.D. Power.    In this important podcast, Marty directs his attention toward the independent agency channel and the trends that are changing their very business:   What’s causing the hard marketing in auto insurance and where it’s going Why independent agents should keep their eye on the State Farm business model What agents should watch for as tech continues to have a massive impact on our industry    Serious agents, industry leaders, and insura-preneurs from all corners of the industry must make Marty’s insights a priority.    Presented by Agency Revolution, the Connected Insurance Podcast provides bi-weekly opportunities for listeners to dive deep into the trends affecting insurance agents and brokers today and to gain proven strategies and tactics for agency growth. Our hosts facilitate thoughtful panels and 1:1 conversations with a variety of prominent thought leaders, with a focus on how to streamline and drive operational efficiency for your independent agency through the intelligent use of technology.

Marty Ellingsworth, Executive Managing Director, P&amp;C Insurance Intelligence, J.D. Power Over his many years of observing and working in the insurance industry, Martin Ellingsworth has created innovation at almost every link in the P&amp;C value chain. Now Marty holds a birds-eye view of the entire industry in his position as Executive Managing Director of P&amp;C Insurance Intelligence at J.D. Power.  In this important podcast, Marty directs his attention toward the independent agency channel and the trends that are changing their very business: <ul><li>What’s causing the hard marketing in auto insurance and where it’s going</li> <li>Why independent agents should keep their eye on the State Farm business model</li> <li>What agents should watch for as tech continues to have a massive impact on our industry</li> </ul> Serious agents, industry leaders, and insura-preneurs from all corners of the industry must make Marty’s insights a priority.  Presented by Agency Revolution, the Connected Insurance Podcast provides bi-weekly opportunities for listeners to dive deep into the trends affecting insurance agents and brokers today and to gain proven strategies and tactics for agency growth. Our hosts facilitate thoughtful panels and 1:1 conversations with a variety of prominent thought leaders, with a focus on how to streamline and drive operational efficiency for your independent agency through the intelligent use of technology.

J.D. Power Reveals Trends Agents Must Monitor and Understand

Michael Jans, Co-Founder, Agency Revolution, Principal, Michael Jans Advisory  Our host, Michael Jans, takes the mic to answer the question “Can an insurance agency grow by itself?” The Co-Founder and former CEO of Agency Revolution serves as a growth advisor to many of the largest and fastest growing insurance agencies and insurtechs in North America.   In this podcast, Michael pulls back the curtain on how his own fast-growth client agencies grow 25-40% or more per year. He openly shares insights on:    Why a few key growth systems sky-rocket top-line revenue when installed The four-stage process that gives agency principals and marketers clarity on how to drive growth A simple method fast-growth agencies use to add new skills, capabilities, and customers Why highly productive agents and principals choose peer-accountability groups for networking    If you’re serious about making growth easier and faster in the modern age, make this episode a priority!   Presented by Agency Revolution, the Connected Insurance Podcast provides bi-weekly opportunities for listeners to dive deep into the trends affecting insurance agents and brokers today and to gain proven strategies and tactics for agency growth. Our hosts facilitate thoughtful panels and 1:1 conversations with a variety of prominent thought leaders, with a focus on how to streamline and drive operational efficiency for your independent agency through the intelligent use of technology.

Michael Jans, Co-Founder, Agency Revolution, Principal, Michael Jans Advisory Our host, Michael Jans, takes the mic to answer the question “Can an insurance agency grow by itself?” The Co-Founder and former CEO of Agency Revolution serves as a growth advisor to many of the largest and fastest growing insurance agencies and insurtechs in North America. In this podcast, Michael pulls back the curtain on how his own fast-growth client agencies grow 25-40% or more per year. He openly shares insights on:  <ul><li>Why a few key growth systems sky-rocket top-line revenue when installed</li> <li>The four-stage process that gives agency principals and marketers clarity on how to drive growth</li> <li>A simple method fast-growth agencies use to add new skills, capabilities, and customers</li> <li>Why highly productive agents and principals choose peer-accountability groups for networking</li> </ul> If you’re serious about making growth easier and faster in the modern age, make this episode a priority! Presented by Agency Revolution, the Connected Insurance Podcast provides bi-weekly opportunities for listeners to dive deep into the trends affecting insurance agents and brokers today and to gain proven strategies and tactics for agency growth. Our hosts facilitate thoughtful panels and 1:1 conversations with a variety of prominent thought leaders, with a focus on how to streamline and drive operational efficiency for your independent agency through the intelligent use of technology.

Three Secrets About the Self-Scaling Insurance Agency

Darci Darnell, Partner, Global Head of Customer Practice, Bain &amp; Company  You know insurance is changing. So do consumers—and it shouldn’t surprise you that they want it to change. They don’t want it to be slow, frustrating, or confusing.    Few people know the insurance consumer better than our gest, Darci Darnell, Partner and Global Head of Customer Practice at Bain &amp; Company. Bain’s insight on the relationship between the industry and the modern consumer is legendary.    In this conversation, Darci reveals insights on critical issues the savvy agent must address today:   How climate change, disease, and tech disruptions are producing new types of risk The direct line relationship between customer loyalty and customer lifetime value How insurers are going beyond reimbursing damages by incentivizing preventative behaviors to reduce risk    This episode will be one of the most important conversations about changes to the agent's role in insurance consumer behavior you’ll hear this year. Serious agents must make this conversation a priority.    Presented by Agency Revolution, the Connected Insurance Podcast provides bi-weekly opportunities for listeners to dive deep into the trends affecting insurance agents and brokers today and to gain proven strategies and tactics for agency growth. Our hosts facilitate thoughtful panels and 1:1 conversations with a variety of prominent thought leaders, with a focus on how to streamline and drive operational efficiency for your independent agency through the intelligent use of technology.

Darci Darnell, Partner, Global Head of Customer Practice, Bain &amp; Company You know insurance is changing. So do consumers—and it shouldn’t surprise you that they want it to change. They don’t want it to be slow, frustrating, or confusing.  Few people know the insurance consumer better than our gest, Darci Darnell, Partner and Global Head of Customer Practice at Bain &amp; Company. Bain’s insight on the relationship between the industry and the modern consumer is legendary.  In this conversation, Darci reveals insights on critical issues the savvy agent must address today: <ul><li>How climate change, disease, and tech disruptions are producing new types of risk</li> <li>The direct line relationship between customer loyalty and customer lifetime value</li> <li>How insurers are going beyond reimbursing damages by incentivizing preventative behaviors to reduce risk</li> </ul> This episode will be one of the most important conversations about changes to the agent's role in insurance consumer behavior you’ll hear this year. Serious agents must make this conversation a priority.  Presented by Agency Revolution, the Connected Insurance Podcast provides bi-weekly opportunities for listeners to dive deep into the trends affecting insurance agents and brokers today and to gain proven strategies and tactics for agency growth. Our hosts facilitate thoughtful panels and 1:1 conversations with a variety of prominent thought leaders, with a focus on how to streamline and drive operational efficiency for your independent agency through the intelligent use of technology.

What 80,000 Insurance Consumers told Bain & Company About Our Industry

Mark McLaughlin, General Manager - Insurance, IBMMarket forces continue to shift and agents who want to thrive in the future must be ready for change as the market demands it. Our guest, Mark McLaughlin, IBM’s General Manager of Insurance, reveals the direction their research shows the wind is blowing—and the response agency principals must have today. Listen to this discussion for Mark’s powerful insight:  What 12,000 insurance execs reported as the top driver affecting their business How the customer experience across other industries is forcing insurance to play catch-up Why more consumers are judging agencies by the experience and not the product How savvy agents are standing out from other channels and increasing customer loyalty  Agents who want to lead their enterprise into a thriving future should make this discussion a top priority today. Presented by Agency Revolution, the Connected Insurance Podcast provides bi-weekly opportunities for listeners to dive deep into the trends affecting insurance agents and brokers today and to gain proven strategies and tactics for agency growth. Our hosts facilitate thoughtful panels and 1:1 conversations with a variety of prominent thought leaders, with a focus on how to streamline and drive operational efficiency for your independent agency through the intelligent use of technology.

Mark McLaughlin, General Manager - Insurance, IBM Market forces continue to shift and agents who want to thrive in the future must be ready for change as the market demands it. Our guest, Mark McLaughlin, IBM’s General Manager of Insurance, reveals the direction their research shows the wind is blowing—and the response agency principals must have today. Listen to this discussion for Mark’s powerful insight:  <ul><li>What 12,000 insurance execs reported as the top driver affecting their business</li> <li>How the customer experience across other industries is forcing insurance to play catch-up</li> <li>Why more consumers are judging agencies by the experience and not the product</li> <li>How savvy agents are standing out from other channels and increasing customer loyalty</li> </ul> Agents who want to lead their enterprise into a thriving future should make this discussion a top priority today. Presented by Agency Revolution, the Connected Insurance Podcast provides bi-weekly opportunities for listeners to dive deep into the trends affecting insurance agents and brokers today and to gain proven strategies and tactics for agency growth. Our hosts facilitate thoughtful panels and 1:1 conversations with a variety of prominent thought leaders, with a focus on how to streamline and drive operational efficiency for your independent agency through the intelligent use of technology.

Head of IBM Insurance Shares Important Research

James Benham, CEO, Co-Founder, JBKnowledge   Savvy agents know they need to make critical decisions now to thrive in the future of this fast-changing industry. James Benham, CEO, and Co-Founder of the leading insurtech, JBKnowledge, freely shares insight and surprises he’s found from over 20 years of creating and distributing insurtech that’s used every day throughout the insurance industry.   In this conversation, James reveals insights on:    Major emerging trends in insurtech, including AI, big data, cloud computing, and more Steps agents can take today to improve their clients’ experience dramatically in the future How to minimize waste and maximize profit in your agency    Serious agents who want a sneak peek into the future—and want to thrive—should make this episode a priority.      Presented by Agency Revolution, the Connected Insurance Podcast provides bi-weekly opportunities for listeners to dive deep into the trends affecting insurance agents and brokers today and to gain proven strategies and tactics for agency growth. Our hosts facilitate thoughtful panels and 1:1 conversations with a variety of prominent thought leaders, with a focus on how to streamline and drive operational efficiency for your independent agency through the intelligent use of technology.

James Benham, CEO, Co-Founder, JBKnowledge Savvy agents know they need to make critical decisions now to thrive in the future of this fast-changing industry. James Benham, CEO, and Co-Founder of the leading insurtech, <a href="https://jbknowledge.com/" rel="nofollow" target="_blank">JBKnowledge</a>, freely shares insight and surprises he’s found from over 20 years of creating and distributing insurtech that’s used every day throughout the insurance industry. In this conversation, James reveals insights on:  <ul><li>Major emerging trends in insurtech, including AI, big data, cloud computing, and more</li> <li>Steps agents can take today to improve their clients’ experience dramatically in the future</li> <li>How to minimize waste and maximize profit in your agency</li> </ul> Serious agents who want a sneak peek into the future—and want to thrive—should make this episode a priority.  Presented by Agency Revolution, the Connected Insurance Podcast provides bi-weekly opportunities for listeners to dive deep into the trends affecting insurance agents and brokers today and to gain proven strategies and tactics for agency growth. Our hosts facilitate thoughtful panels and 1:1 conversations with a variety of prominent thought leaders, with a focus on how to streamline and drive operational efficiency for your independent agency through the intelligent use of technology.

Where Insurtech is Taking Agencies

Jack Kudale

There’s a looming cybersecurity threat over small and medium business clients. Jack Kudale, Founder &amp; CEO of Cowbell—a leader in cyber insurance for SMBs—has the bird’s-eye view on the critical trends in cyber risks.   His company monitors 23 million US based businesses for cyber threats (for perspective, that means nearly 3 out of every 4 of your commercial lines clients). And Jack doesn’t like what he sees.    In this podcast, Jack shares his remarkable insights on cyber threats and insurance, including:   The key factors that are forcing huge spikes in demand, and why this is a huge growth opportunity for agencies Three imperative forms of protection you should use in your own agency—and share with your customers How everything from the Russia-Ukraine War, Work-From-Home, and Supply Chain weakness amplify cyber threats A practical action plan for any business who gets hit by a cyber threat    Any insurance professional who is serious about protecting their customers, and their own organic growth, should make this podcast a priority. This may be the new E&amp;O threat agencies can no longer ignore.    Presented by Agency Revolution, the Connected Insurance Podcast provides bi-weekly opportunities for listeners to dive deep into the trends affecting insurance agents and brokers today and to gain proven strategies and tactics for agency growth. Our hosts facilitate thoughtful panels and 1:1 conversations with a variety of prominent thought leaders, with a focus on how to streamline and drive operational efficiency for your independent agency through the intelligent use of technology.

There’s a looming cybersecurity threat over small and medium business clients. Jack Kudale, Founder &amp; CEO of Cowbell—a leader in cyber insurance for SMBs—has the bird’s-eye view on the critical trends in cyber risks. His company monitors 23 million US based businesses for cyber threats (for perspective, that means nearly 3 out of every 4 of your commercial lines clients). And Jack doesn’t like what he sees.  In this podcast, Jack shares his remarkable insights on cyber threats and insurance, including: <ul><li>The key factors that are forcing huge spikes in demand, and why this is a huge growth opportunity for agencies</li> <li>Three imperative forms of protection you should use in your own agency—and share with your customers</li> <li>How everything from the Russia-Ukraine War, Work-From-Home, and Supply Chain weakness amplify cyber threats</li> <li>A practical action plan for any business who gets hit by a cyber threat</li> </ul> Any insurance professional who is serious about protecting their customers, and their own organic growth, should make this podcast a priority. This may be the new E&amp;O threat agencies can no longer ignore.  Presented by Agency Revolution, the Connected Insurance Podcast provides bi-weekly opportunities for listeners to dive deep into the trends affecting insurance agents and brokers today and to gain proven strategies and tactics for agency growth. Our hosts facilitate thoughtful panels and 1:1 conversations with a variety of prominent thought leaders, with a focus on how to streamline and drive operational efficiency for your independent agency through the intelligent use of technology.

Cyber Expert Predicts Emerging Threats and Opportunities   Jack Kudale, Founder, CEO, Cowbell

For the insurance producer, COVID claimed a reliable marketing tool—in-person meetings. Agents were forced to communicate online; some figured it out, some hated it, and many were in-between.    Now, a series of best practices can make online selling a high-leverage (and easy-to-use) avenue that saves time and boosts conversion rates.    In this workshop-style episode, Amazon best-selling author, international sales trainer, and Founder and CEO of The Authority Factor, Steve Brossman, shares his method for the mastery of online selling:    What to do before an appointment to boost the “buying energy” for an online sales call How to give prospects a taste of the relationship before closing the sale Steve’s “Presentation/Annotation” method to move prospects to your side of the table during sales calls Simple webcam tricks to help producers master their video presence    Steve Brossman doesn’t just train clients in these sales methods across five continents. He uses them every day himself. If you’re a producer, sales manager, or principal looking to boost conversion rates, you don’t want to miss this jam-packed and practical podcast discussion.    Presented by Agency Revolution, the Connected Insurance Podcast provides bi-weekly opportunities for listeners to dive deep into the trends affecting insurance agents and brokers today and to gain proven strategies and tactics for agency growth. Our hosts facilitate thoughtful panels and 1:1 conversations with a variety of prominent thought leaders, with a focus on how to streamline and drive operational efficiency for your independent agency through the intelligent use of technology.

For the insurance producer, COVID claimed a reliable marketing tool—in-person meetings. Agents were forced to communicate online; some figured it out, some hated it, and many were in-between.  Now, a series of best practices can make online selling a high-leverage (and easy-to-use) avenue that saves time and boosts conversion rates.  In this workshop-style episode, Amazon best-selling author, international sales trainer, and Founder and CEO of The Authority Factor, Steve Brossman, shares his method for the mastery of online selling:  <ul><li>What to do before an appointment to boost the “buying energy” for an online sales call</li> <li>How to give prospects a taste of the relationship before closing the sale</li> <li>Steve’s “Presentation/Annotation” method to move prospects to your side of the table during sales calls</li> <li>Simple webcam tricks to help producers master their video presence</li> </ul> Steve Brossman doesn’t just train clients in these sales methods across five continents. He uses them every day himself. If you’re a producer, sales manager, or principal looking to boost conversion rates, you don’t want to miss this jam-packed and practical podcast discussion.  Presented by Agency Revolution, the Connected Insurance Podcast provides bi-weekly opportunities for listeners to dive deep into the trends affecting insurance agents and brokers today and to gain proven strategies and tactics for agency growth. Our hosts facilitate thoughtful panels and 1:1 conversations with a variety of prominent thought leaders, with a focus on how to streamline and drive operational efficiency for your independent agency through the intelligent use of technology.

How Agents Can Sell More Virtually

Jeff Harris, Co-Founder, CEO, Appulate  Years ago, this tech entrepreneur groaned at the sight of the insurance application process. So he decided to do something about it. 250,000 users later, Jeff Harris, Co-Founder, and CEO of Appulate can claim some progress. Founded 17 years ago, Appulate is one of the industry’s earliest insurtechs and one of the most widely distributed today.    In this important essential discussion, Jeff shares insights on:   What parts of the insurance process can be fixed by pushing buttons, and the parts that should be reserved for the human touch  What modern agencies can do to prepare for emerging technology in the insurance industry How the agency of the future will look and behave, compared to today’s agencies    If you want to stay on top of the latest industry trends, make this discussion with an industry transformer a priority.    Presented by Agency Revolution, the Connected Insurance Podcast provides bi-weekly opportunities for listeners to dive deep into the trends affecting insurance agents and brokers today and to gain proven strategies and tactics for agency growth. Our hosts facilitate thoughtful panels and 1:1 conversations with a variety of prominent thought leaders, with a focus on how to streamline and drive operational efficiency for your independent agency through the intelligent use of technology.

Jeff Harris, Co-Founder, CEO, Appulate Years ago, this tech entrepreneur groaned at the sight of the insurance application process. So he decided to do something about it. 250,000 users later, Jeff Harris, Co-Founder, and CEO of Appulate can claim some progress. Founded 17 years ago, Appulate is one of the industry’s earliest insurtechs and one of the most widely distributed today.  In this important essential discussion, Jeff shares insights on: <ul><li>What parts of the insurance process can be fixed by pushing buttons, and the parts that should be reserved for the human touch </li> <li>What modern agencies can do to prepare for emerging technology in the insurance industry</li> <li>How the agency of the future will look and behave, compared to today’s agencies</li> </ul> If you want to stay on top of the latest industry trends, make this discussion with an industry transformer a priority.  Presented by Agency Revolution, the Connected Insurance Podcast provides bi-weekly opportunities for listeners to dive deep into the trends affecting insurance agents and brokers today and to gain proven strategies and tactics for agency growth. Our hosts facilitate thoughtful panels and 1:1 conversations with a variety of prominent thought leaders, with a focus on how to streamline and drive operational efficiency for your independent agency through the intelligent use of technology.

Making Insurance Better for the Customer

Aaron Gordon, Vice President, Gordon Companies Insurance Services  Our guest Aaron Gordon is a second-generation insurance agent with 11 years in his family’s agency in Manhattan—and is rapidly becoming a leading voice for millennials in the insurance industry. Aaron has something to say to boomers as well as younger generations: “The future is bright.” However, there’s a big “but” attached to that optimism.    Listen to hear Aaron share insights on:    What to know about recruiting and retaining talent today Why Gen X and millennials are saying “Thank you” to the boomer generation but “respectfully moving on.” Technologies that help agencies grow and better service clients    Whether you’re seeking to hire or contemplating perpetuation, this agency VP has a message that can’t be ignored.    Presented by Agency Revolution, the Connected Insurance Podcast provides bi-weekly opportunities for listeners to dive deep into the trends affecting insurance agents and brokers today and to gain proven strategies and tactics for agency growth. Our hosts facilitate thoughtful panels and 1:1 conversations with a variety of prominent thought leaders, with a focus on how to streamline and drive operational efficiency for your independent agency through the intelligent use of technology.

Aaron Gordon, Vice President, Gordon Companies Insurance Services Our guest Aaron Gordon is a second-generation insurance agent with 11 years in his family’s agency in Manhattan—and is rapidly becoming a leading voice for millennials in the insurance industry. Aaron has something to say to boomers as well as younger generations: “The future is bright.” However, there’s a big “but” attached to that optimism.  Listen to hear Aaron share insights on:  <ul><li>What to know about recruiting and retaining talent today</li> <li>Why Gen X and millennials are saying “Thank you” to the boomer generation but “respectfully moving on.”</li> <li>Technologies that help agencies grow and better service clients</li> </ul> Whether you’re seeking to hire or contemplating perpetuation, this agency VP has a message that can’t be ignored.  Presented by Agency Revolution, the Connected Insurance Podcast provides bi-weekly opportunities for listeners to dive deep into the trends affecting insurance agents and brokers today and to gain proven strategies and tactics for agency growth. Our hosts facilitate thoughtful panels and 1:1 conversations with a variety of prominent thought leaders, with a focus on how to streamline and drive operational efficiency for your independent agency through the intelligent use of technology.

Could This be the Future of the Insurance Agency?

Mike Becker, CEO, National Association of Professional Insurance Agents  The Industry is changing, consumer behavior is changing, and so are agencies. But how well are today’s agents keeping up with market trends? What about your agency?    Our guest, Mike Becker, CEO of the National Association of Professional Insurance Agents will help answer this question and share the results from the just-release 2022 Annual Independent Agent Survey. PIA and National Underwriter worked together to ask thousands of agents the questions we need to get our finger on the “state of the agency” today.    In this fast-paced conversation, Mike shares illuminating details on topics such as:   The dramatic shift in agents’ opinions on the use of tech to build trust The biggest challenges to growth and operations agencies across the country are facing today How agencies are planning for their post-COVID workforce—and where those workers will actually perform their job    Find out how your insurance agency stacks up against the rest of the industry as our guest unpacks the results of the most important agent survey of the year. If keeping up matters to your agency leadership, make this podcast a priority this week.    Presented by Agency Revolution, the Connected Insurance Podcast provides bi-weekly opportunities for listeners to dive deep into the trends affecting insurance agents and brokers today and to gain proven strategies and tactics for agency growth. Our hosts facilitate thoughtful panels and 1:1 conversations with a variety of prominent thought leaders, with a focus on how to streamline and drive operational efficiency for your independent agency through the intelligent use of technology.

Mike Becker, CEO, National Association of Professional Insurance Agents The Industry is changing, consumer behavior is changing, and so are agencies. But how well are today’s agents keeping up with market trends? What about your agency?  Our guest, Mike Becker, CEO of the National Association of Professional Insurance Agents will help answer this question and share the results from the just-release 2022 Annual Independent Agent Survey. PIA and National Underwriter worked together to ask thousands of agents the questions we need to get our finger on the “state of the agency” today.  In this fast-paced conversation, Mike shares illuminating details on topics such as: <ul><li>The dramatic shift in agents’ opinions on the use of tech to build trust</li> <li>The biggest challenges to growth and operations agencies across the country are facing today</li> <li>How agencies are planning for their post-COVID workforce—and where those workers will actually perform their job</li> </ul> Find out how your insurance agency stacks up against the rest of the industry as our guest unpacks the results of the most important agent survey of the year. If keeping up matters to your agency leadership, make this podcast a priority this week.  Presented by Agency Revolution, the Connected Insurance Podcast provides bi-weekly opportunities for listeners to dive deep into the trends affecting insurance agents and brokers today and to gain proven strategies and tactics for agency growth. Our hosts facilitate thoughtful panels and 1:1 conversations with a variety of prominent thought leaders, with a focus on how to streamline and drive operational efficiency for your independent agency through the intelligent use of technology.

National PIA Survey Reveals Major Agency Trends

This helps me learn outside of my backyard. Great content, great interviews.

Great Industry Podcast

I look forward to every Wednesday for this podcast. Michael does a great job and always provides valuable information with some of the industry’s best guests.
Nate Jackson

Love this podcast!

The Connected Insurance Podcast

Recently selected by Safeco as an Agent for the Future, Zinc Insurance owner Seth Zaremba has captured the attention of agents and carriers across the nation for his clear strategy, innovative marketing, and data-driven approach to resolving challenges faced by modern insurance agencies.  Listen to this podcast episode and learn how Seth: Achieved double-digit growth by aligning his agency with the customer journey Discovered that nearly 20% of his payroll was not serving the customer nor the agency Is ruthlessly shedding agency activities that no longer add value  Don’t miss this conversation with one of the insurance industry’s most respected marketer-agents. Listen today and get ideas you’ll put into practice tomorrow! Presented by Agency Revolution, the Connected Insurance Podcast provides weekly opportunities for listeners to dive deep into the trends affecting insurance agents and brokers today and to gain proven strategies and tactics for agency growth. Our hosts facilitate thoughtful panels and 1:1 conversations with a variety of prominent thought leaders, with a focus on how to streamline and drive operational efficiency for your independent agency through the intelligent use of technology.

Recently selected by Safeco as an Agent for the Future, Zinc Insurance owner Seth Zaremba has captured the attention of agents and carriers across the nation for his clear strategy, innovative marketing, and data-driven approach to resolving challenges faced by modern insurance agencies.  Listen to this podcast episode and learn how Seth: <ul><li>Achieved double-digit growth by aligning his agency with the customer journey</li> <li>Discovered that nearly 20% of his payroll was not serving the customer nor the agency</li> <li>Is ruthlessly shedding agency activities that no longer add value</li> </ul> Don’t miss this conversation with one of the insurance industry’s most respected marketer-agents. Listen today and get ideas you’ll put into practice tomorrow! Presented by Agency Revolution, the Connected Insurance Podcast provides weekly opportunities for listeners to dive deep into the trends affecting insurance agents and brokers today and to gain proven strategies and tactics for agency growth. Our hosts facilitate thoughtful panels and 1:1 conversations with a variety of prominent thought leaders, with a focus on how to streamline and drive operational efficiency for your independent agency through the intelligent use of technology.

Secrets to Double-Digit Growth

Stacey Brown Randall, Award-Winning Author If you have time to invest in rock-solid, practical-tactical advice on generating the best leads your agency can get, please invest it in this one conversation.  Award-winning author and business coach, Stacy Brown Randall, pulls the curtain back on the system she shares with her private clients: Her simple 5-step system to make your referral generating strategy run automatically Why the traditional system of asking for referrals doesn’t get you nearly the referrals it could The small but overlooked tweak that makes people love giving you referrals  Everyone who talks to clients, closes business, or has a book of business must catch this timely advice for the modern insurance agency. You’ll see why Stacey’s book Generating Referrals Without Asking: A Simple 5 Step Plan to a Referral Explosion is flying off the shelves. If you’re looking for a dose of practical marketing vitamins, you’ve found it in this episode.  Presented by Agency Revolution, the Connected Insurance Podcast provides weekly opportunities for listeners to dive deep into the trends affecting insurance agents and brokers today and to gain proven strategies and tactics for agency growth. Our hosts facilitate thoughtful panels and 1:1 conversations with a variety of prominent thought leaders, with a focus on how to streamline and drive operational efficiency for your independent agency through the intelligent use of technology.

Stacey Brown Randall, Award-Winning Author  If you have time to invest in rock-solid, practical-tactical advice on generating the best leads your agency can get, please invest it in this one conversation.  Award-winning author and business coach, Stacy Brown Randall, pulls the curtain back on the system she shares with her private clients: <ul><li>Her simple 5-step system to make your referral generating strategy run automatically</li> <li>Why the traditional system of asking for referrals doesn’t get you nearly the referrals it could</li> <li>The small but overlooked tweak that makes people love giving you referrals</li> </ul> Everyone who talks to clients, closes business, or has a book of business must catch this timely advice for the modern insurance agency. You’ll see why Stacey’s book Generating Referrals Without Asking: A Simple 5 Step Plan to a Referral Explosion is flying off the shelves. If you’re looking for a dose of practical marketing vitamins, you’ve found it in this episode.  Presented by Agency Revolution, the Connected Insurance Podcast provides weekly opportunities for listeners to dive deep into the trends affecting insurance agents and brokers today and to gain proven strategies and tactics for agency growth. Our hosts facilitate thoughtful panels and 1:1 conversations with a variety of prominent thought leaders, with a focus on how to streamline and drive operational efficiency for your independent agency through the intelligent use of technology.

Best-Kept Secret on Tripling Referrals

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