Nick, Travis, and Brandon talk "hero culture" and how that affects teams. What are the drawbacks of encouraging hero culture? How do you draw the distinction between necessary heroism and chronic hero culture? What's the difference between heroism and professionalism? They also discuss common pitfalls of trying to overcome hero culture, and what it means to set a sustainable example.Show Notes:Do Hard Things by Steve Magnesshttps://www.amazon.com/Hard-Things-Resilience-Surprising-Toughness/dp/006309861X/Navy Seals "Hell Week"https://navyseals.com/nsw/hell-week-0/Radar Chartshttps://en.wikipedia.org/wiki/Radar_chartKevin Goldsmith's Lead Dev talk on combining ingredients for the perfect engineering teamhttps://leaddev.com/team/finding-right-ingredients-perfect-engineering-team

Nick, Travis, and Brandon talk "hero culture" and how that affects teams. What are the drawbacks of encouraging hero culture? How do you draw the distinction between necessary heroism and chronic hero culture? What's the difference between heroism and professionalism? They also discuss common pitfalls of trying to overcome hero culture, and what it means to set a sustainable example.Show Notes:<ul><li>Do Hard Things by Steve Magness<ul><li><a href="https://www.amazon.com/Hard-Things-Resilience-Surprising-Toughness/dp/006309861X/" rel="nofollow" target="_blank">https://www.amazon.com/Hard-Things-Resilience-Surprising-Toughness/dp/006309861X/</a></li></ul></li><li>Navy Seals "Hell Week"<ul><li><a href="https://navyseals.com/nsw/hell-week-0/" rel="nofollow" target="_blank">https://navyseals.com/nsw/hell-week-0/</a></li></ul></li><li>Radar Charts<ul><li><a href="https://en.wikipedia.org/wiki/Radar_chart" rel="nofollow" target="_blank">https://en.wikipedia.org/wiki/Radar_chart</a></li></ul></li><li>Kevin Goldsmith's Lead Dev talk on combining ingredients for the perfect engineering team<ul><li><a href="https://leaddev.com/team/finding-right-ingredients-perfect-engineering-team" rel="nofollow" target="_blank">https://leaddev.com/team/finding-right-ingredients-perfect-engineering-team</a></li></ul></li></ul>

Moving Past "Hero Culture"

OK, fine, y'all win. We finally did the episode of "Managing Up" about managing up. In it, Nick, Travis, and Brandon talk about techniques for managing up, how they're similar to managing your own team members, and how it is sometimes very different. They share books and resources that helped them and talk about how communication, being crisp, and (gasp) _feelings_ play into managing your upward relationships.Show Notes:Managing Up article by Stephen Gossett from Built Inhttps://builtin.com/people-management/managing-upConnect: Building Exceptional Relationships with Family, Friends, and Colleagues by Dr. David Bradford, Ph.D &amp; Dr. Carole Robin, Ph.D https://www.amazon.com/Connect-Building-Exceptional-Relationships-Colleagues/dp/0593237099Emotional Agility: Get Unstuck, Embrace Change, and Thrive in Work and Life by Susan Davidhttps://www.amazon.com/Emotional-Agility-Unstuck-Embrace-Change/dp/1592409490Ted Lasso: Darts scene ("Be curious, not judgmental")https://www.youtube.com/watch?v=3S16b-x5mRA

OK, fine, y'all win. We finally did the episode of "Managing Up" about managing up. In it, Nick, Travis, and Brandon talk about techniques for managing up, how they're similar to managing your own team members, and how it is sometimes very different. They share books and resources that helped them and talk about how communication, being crisp, and (gasp) _feelings_ play into managing your upward relationships.Show Notes:<ul><li>Managing Up article by Stephen Gossett from Built In<ul><li><a href="https://builtin.com/people-management/managing-up" rel="nofollow" target="_blank">https://builtin.com/people-management/managing-up</a></li></ul></li><li>Connect: Building Exceptional Relationships with Family, Friends, and Colleagues by Dr. David Bradford, Ph.D &amp; Dr. Carole Robin, Ph.D <ul><li><a href="https://www.amazon.com/Connect-Building-Exceptional-Relationships-Colleagues/dp/0593237099" rel="nofollow" target="_blank">https://www.amazon.com/Connect-Building-Exceptional-Relationships-Colleagues/dp/0593237099</a></li></ul></li><li>Emotional Agility: Get Unstuck, Embrace Change, and Thrive in Work and Life by Susan David<ul><li><a href="https://www.amazon.com/Emotional-Agility-Unstuck-Embrace-Change/dp/1592409490" rel="nofollow" target="_blank">https://www.amazon.com/Emotional-Agility-Unstuck-Embrace-Change/dp/1592409490</a></li></ul></li><li>Ted Lasso: Darts scene ("Be curious, not judgmental")<ul><li><a href="https://www.youtube.com/watch?v=3S16b-x5mRA" rel="nofollow" target="_blank">https://www.youtube.com/watch?v=3S16b-x5mRA</a></li></ul></li></ul>

Actually Managing Up

The Managing Up Crew is joined by Estella Gonzalez Madison (@chicagoing) to discuss how they've changed the way they manage since the start of the pandemic 2+ years ago. They discuss tactical changes and how they've changed philosophically during this time, and how they square their own humanity and that of their teams during the last 2 years, as well as how this affects how they plan to manage in the future.Show Notes:Estella Gonzalez Madisonhttps://twitter.com/chicagoingTalking to your past self (humor)https://mymodernmet.com/julie-nolke-funny-viral-video/Rethinking Remote Standupshttps://www.honeycomb.io/blog/standup-meetings-are-dead/Lara Hogan's Manager Voltronhttps://larahogan.me/blog/manager-voltron/

The Managing Up Crew is joined by Estella Gonzalez Madison (@chicagoing) to discuss how they've changed the way they manage since the start of the pandemic 2+ years ago. They discuss tactical changes and how they've changed philosophically during this time, and how they square their own humanity and that of their teams during the last 2 years, as well as how this affects how they plan to manage in the future.Show Notes:<ul><li>Estella Gonzalez Madison<ul><li><a href="https://twitter.com/chicagoing" rel="nofollow" target="_blank">https://twitter.com/chicagoing</a></li></ul></li><li>Talking to your past self (humor)<ul><li><a href="https://mymodernmet.com/julie-nolke-funny-viral-video/" rel="nofollow" target="_blank">https://mymodernmet.com/julie-nolke-funny-viral-video/</a></li></ul></li><li>Rethinking Remote Standups<ul><li><a href="https://www.honeycomb.io/blog/standup-meetings-are-dead/" rel="nofollow" target="_blank">https://www.honeycomb.io/blog/standup-meetings-are-dead/</a></li></ul></li><li>Lara Hogan's Manager Voltron<ul><li><a href="https://larahogan.me/blog/manager-voltron/" rel="nofollow" target="_blank">https://larahogan.me/blog/manager-voltron/</a></li></ul></li></ul>

How We've Changed the Way We Manage in the Pandemic, with Estella Gonzalez Madison

Nick, pondering the Texas electric grid and the 2021 power crisis posits the question to Travis and Brandon: What role does pain play in leading teams? What is the role of a manager in managing and reacting to pain on our teams? What are the dangers of hiding or deflecting this pain? This leads to a discussion of processing feedback, helping teams learn from pain, and yes, launching trains at meteors. What roles do curiosity and fear play in managing organizational pain? What role do retrospectives play in this? How do you pronounce "gigawatt"?Show notes:2021 Texas Power Crisishttps://en.wikipedia.org/wiki/2021_Texas_power_crisisThe lottery factor (AKA bus factor)https://towardsdatascience.com/maintaining-a-good-lottery-factor-1eeb2b2f52a6Ted Lasso: "The shower pressure is rubbish: make a note of that"https://www.getyarn.io/yarn-clip/cff607e3-f79e-4a84-a38c-ab6124c596c6

Nick, pondering the Texas electric grid and the 2021 power crisis posits the question to Travis and Brandon: What role does pain play in leading teams? What is the role of a manager in managing and reacting to pain on our teams? What are the dangers of hiding or deflecting this pain? This leads to a discussion of processing feedback, helping teams learn from pain, and yes, launching trains at meteors. What roles do curiosity and fear play in managing organizational pain? What role do retrospectives play in this? How do you pronounce "gigawatt"?Show notes:<ul><li>2021 Texas Power Crisis<ul><li><a href="https://en.wikipedia.org/wiki/2021_Texas_power_crisis" rel="nofollow" target="_blank">https://en.wikipedia.org/wiki/2021_Texas_power_crisis</a></li></ul></li><li>The lottery factor (AKA bus factor)<ul><li><a href="https://towardsdatascience.com/maintaining-a-good-lottery-factor-1eeb2b2f52a6" rel="nofollow" target="_blank">https://towardsdatascience.com/maintaining-a-good-lottery-factor-1eeb2b2f52a6</a></li></ul></li><li>Ted Lasso: "The shower pressure is rubbish: make a note of that"<ul><li><a href="https://www.getyarn.io/yarn-clip/cff607e3-f79e-4a84-a38c-ab6124c596c6" rel="nofollow" target="_blank">https://www.getyarn.io/yarn-clip/cff607e3-f79e-4a84-a38c-ab6124c596c6</a></li></ul></li></ul>

Pain, Learning Organizations, and Trainwrecks

Travis, Nick, and Brandon discuss the word "accountability". What does it mean? Why has it developed a negative connotation? What's the connection between "trust" and "accountability"? They discuss the sometimes uncomfortable conversations that must take in place before a conversation about accountability can bring real results. They also talk about how remote culture changes the shape of this conversation by removing shortcuts some leaders have leaned on in offices. Show Notes:The Five Dysfunctions of a Team by Patrick Lencionihttps://en.wikipedia.org/wiki/The_Five_Dysfunctions_of_a_TeamStart with Why by Simon Sinekhttps://simonsinek.com/product/start-with-why/Radical Focus by Christina Wodtkehttps://www.amazon.com/Radical-Focus-SECOND-Achieving-Objectives-ebook/dp/B091ZL2SRLRemote by Jason Fried and DHHhttps://basecamp.com/books/remote

Travis, Nick, and Brandon discuss the word "accountability". What does it mean? Why has it developed a negative connotation? What's the connection between "trust" and "accountability"? They discuss the sometimes uncomfortable conversations that must take in place before a conversation about accountability can bring real results. They also talk about how remote culture changes the shape of this conversation by removing shortcuts some leaders have leaned on in offices. Show Notes:<ul><li>The Five Dysfunctions of a Team by Patrick Lencioni<ul><li><a href="https://en.wikipedia.org/wiki/The_Five_Dysfunctions_of_a_Team" rel="nofollow" target="_blank">https://en.wikipedia.org/wiki/The_Five_Dysfunctions_of_a_Team</a></li></ul></li><li>Start with Why by Simon Sinek<ul><li><a href="https://simonsinek.com/product/start-with-why/" rel="nofollow" target="_blank">https://simonsinek.com/product/start-with-why/</a></li></ul></li><li>Radical Focus by Christina Wodtke<ul><li><a href="https://www.amazon.com/Radical-Focus-SECOND-Achieving-Objectives-ebook/dp/B091ZL2SRL" rel="nofollow" target="_blank">https://www.amazon.com/Radical-Focus-SECOND-Achieving-Objectives-ebook/dp/B091ZL2SRL</a></li></ul></li><li>Remote by Jason Fried and DHH<ul><li><a href="https://basecamp.com/books/remote" rel="nofollow" target="_blank">https://basecamp.com/books/remote</a></li></ul></li></ul>

Accountability & Trust in a Distributed World

Nick, Travis, and Brandon revisit the one-on-ones topic from several years ago and go beyond "1:1s 101". The hosts dive past the scripts and formulas to discuss challenges with regular one-on-one meetings with your team. How do you discern "gripe sessions" from a genuine request to intervene? When do you share context vs. listen? How do you get people to shift past surface-level concerns to the most important topics? What are some 1:1 antipatterns? Also: The group restrains themselves to only one Ted Lasso reference.Show Notes:Episode 5: "One on Ones: The Basics" (Oct. 2018)https://www.managingup.show/episodes/54705bedTed Lassohttps://www.imdb.com/title/tt10986410/https://twitter.com/TedLasso

Nick, Travis, and Brandon revisit the one-on-ones topic from several years ago and go beyond "1:1s 101". The hosts dive past the scripts and formulas to discuss challenges with regular one-on-one meetings with your team. How do you discern "gripe sessions" from a genuine request to intervene? When do you share context vs. listen? How do you get people to shift past surface-level concerns to the most important topics? What are some 1:1 antipatterns? Also: The group restrains themselves to only one Ted Lasso reference.Show Notes:<ul><li>Episode 5: "One on Ones: The Basics" (Oct. 2018)<ul><li><a href="https://www.managingup.show/episodes/54705bed" rel="nofollow" target="_blank">https://www.managingup.show/episodes/54705bed</a></li></ul></li><li>Ted Lasso<ul><li><a href="https://www.imdb.com/title/tt10986410/" rel="nofollow" target="_blank">https://www.imdb.com/title/tt10986410/</a></li><li><a href="https://twitter.com/TedLasso" rel="nofollow" target="_blank">https://twitter.com/TedLasso</a></li></ul></li></ul>

One on Ones: Beyond the Basics

Nick, Brandon, and Travis discuss the term "Marketing" and the myth that doing good work will speak for itself. How can you advocate for your team's work authentically without feeling like you're bragging? They talk about using tracking documents to track and showcase team accomplishments, and why it's important to demonstrate your team's impact, and not just their efforts. Episode links:Get your work recognized: write a brag documenthttps://jvns.ca/blog/brag-documents/

Nick, Brandon, and Travis discuss the term "Marketing" and the myth that doing good work will speak for itself. How can you advocate for your team's work authentically without feeling like you're bragging? They talk about using tracking documents to track and showcase team accomplishments, and why it's important to demonstrate your team's impact, and not just their efforts. Episode links:<ul><li>Get your work recognized: write a brag document<ul><li><a href="https://jvns.ca/blog/brag-documents/" rel="nofollow" target="_blank">https://jvns.ca/blog/brag-documents/</a></li></ul></li></ul>

"Marketing" Your Team as a Manager

Nick, Travis, and Brandon talk about how they increase psychological safety on teams to create space for a variety of voices, starting by debating the value of "strong opinions, weakly held". They explore the questions: How do you bootstrap trust and safety when joining a team? How can you make space for less vocal team members? What are things managers do that reduce trust within their teams? How can you encourage and receive important and valuable feedback?Episode links:Strong Opinions Loosely Held Might be the Worst Idea in Techhttps://blog.glowforge.com/strong-opinions-loosely-held-might-be-the-worst-idea-in-tech/How to Get Your Team to Challenge Your Ideashttps://medium.dave-bailey.com/how-to-get-your-team-to-speak-up-4d403bfc10c9

Nick, Travis, and Brandon talk about how they increase psychological safety on teams to create space for a variety of voices, starting by debating the value of "strong opinions, weakly held". They explore the questions: How do you bootstrap trust and safety when joining a team? How can you make space for less vocal team members? What are things managers do that reduce trust within their teams? How can you encourage and receive important and valuable feedback?Episode links:<ul><li>Strong Opinions Loosely Held Might be the Worst Idea in Tech<ul><li><a href="https://blog.glowforge.com/strong-opinions-loosely-held-might-be-the-worst-idea-in-tech/" rel="nofollow" target="_blank">https://blog.glowforge.com/strong-opinions-loosely-held-might-be-the-worst-idea-in-tech/</a></li></ul></li><li>How to Get Your Team to Challenge Your Ideas<ul><li><a href="https://medium.dave-bailey.com/how-to-get-your-team-to-speak-up-4d403bfc10c9" rel="nofollow" target="_blank">https://medium.dave-bailey.com/how-to-get-your-team-to-speak-up-4d403bfc10c9</a></li></ul></li></ul>

Inviting Feedback and Creating Psychological Safety

In this episode, Nick, Travis, and Brandon talk about the word "resources", thinking of humans versus abstract notions of people, and balancing company needs with individual needs. What changes as your role moves further from managing individual contributors?Show NotesGE's "Up or out" environmenthttps://en.wikipedia.org/wiki/Vitality_curveEpisode 1: OKRshttps://managingup.simplecast.com/episodes/podcast-episode-1-measure-what-mattersThe Passionate Programmer by Chad Fowlerhttps://pragprog.com/titles/cfcar2/the-passionate-programmer-2nd-edition/ 

In this episode, Nick, Travis, and Brandon talk about the word "resources", thinking of humans versus abstract notions of people, and balancing company needs with individual needs. What changes as your role moves further from managing individual contributors?Show Notes<ul><li>GE's "Up or out" environment<ul><li><a href="https://en.wikipedia.org/wiki/Vitality_curve" rel="nofollow" target="_blank">https://en.wikipedia.org/wiki/Vitality_curve</a></li></ul></li><li>Episode 1: OKRs<ul><li><a href="https://managingup.simplecast.com/episodes/podcast-episode-1-measure-what-matters" rel="nofollow" target="_blank">https://managingup.simplecast.com/episodes/podcast-episode-1-measure-what-matters</a></li></ul></li><li>The Passionate Programmer by Chad Fowler<ul><li><a href="https://pragprog.com/titles/cfcar2/the-passionate-programmer-2nd-edition/" rel="nofollow" target="_blank">https://pragprog.com/titles/cfcar2/the-passionate-programmer-2nd-edition/</a> </li></ul></li></ul>

Is "Resources" a Dirty Word?

In the last episode we recorded in the "before times", Nick and Brandon discuss the connection between blameless culture, systems thinking, and just culture. Nick explains how blame robs learning, and how to foster an environment that allows the system to learn and improve. They talk about how accountability fits into a blameless culture, and Nick introduces Sidney Decker's idea of Forward Accountability and shifting behavior rather than assigning blame.Show notes:Just culturehttps://en.wikipedia.org/wiki/Just_cultureNick's talk on Three Mile Islandhttps://www.youtube.com/watch?v=hMk6rF4TzsgField guide to understanding human errorhttps://www.amazon.com/Field-Guide-Understanding-Human-Error/dp/0754648257Sidney Decker: Forward accountabilityhttps://sidneydekker.com/just-culture/

In the last episode we recorded in the "before times", Nick and Brandon discuss the connection between blameless culture, systems thinking, and just culture. Nick explains how blame robs learning, and how to foster an environment that allows the system to learn and improve. They talk about how accountability fits into a blameless culture, and Nick introduces Sidney Decker's idea of Forward Accountability and shifting behavior rather than assigning blame.Show notes:<ul><li>Just culture<ul><li><a href="https://en.wikipedia.org/wiki/Just_culture" rel="nofollow" target="_blank">https://en.wikipedia.org/wiki/Just_culture</a></li></ul></li><li>Nick's talk on Three Mile Island<ul><li><a href="https://www.youtube.com/watch?v=hMk6rF4Tzsg" rel="nofollow" target="_blank">https://www.youtube.com/watch?v=hMk6rF4Tzsg</a></li></ul></li><li>Field guide to understanding human error<ul><li><a href="https://www.amazon.com/Field-Guide-Understanding-Human-Error/dp/0754648257" rel="nofollow" target="_blank">https://www.amazon.com/Field-Guide-Understanding-Human-Error/dp/0754648257</a></li></ul></li><li>Sidney Decker: Forward accountability<ul><li><a href="https://sidneydekker.com/just-culture/" rel="nofollow" target="_blank">https://sidneydekker.com/just-culture/</a></li></ul></li></ul>

Just Culture, Blame, and Accountability

Management tips, stories, and interviews to help navigate the challenges of managing creative and technical teams.

I did try listening to their podcast, but unfortunately the sound quality is pretty bad. I ended up getting a headache.

Sound quality

Managing Up

With Travis out this week, Nick and Brandon discuss a strongly-worded Twitter thread calling out bad leaders, what they've done that has and hasn't worked, and how listening and vulnerability play into more effective leadership (and parenting).  Simon Wardley's Twitter thread calling out bad leadership https://twitter.com/swardley/status/1083124264142815233   Accelerate by Nicole Forsgren, PhD, Jez Humble, and Gene Kim https://www.amazon.com/Accelerate-Software-Performing-Technology-Organizations/dp/1942788339   Leadership and Self Deception by the Arbinger Institute https://www.amazon.com/Leadership-Self-Deception-Getting-Out-Box/dp/1523097809   The Power of Vulnerability by Dr. Brené Brown https://www.goodreads.com/book/show/23500254-the-power-of-vulnerability  

With Travis out this week, Nick and Brandon discuss a strongly-worded Twitter thread calling out bad leaders, what they've done that has and hasn't worked, and how listening and vulnerability play into more effective leadership (and parenting). <ul> <li>Simon Wardley's Twitter thread calling out bad leadership <ul> <li><a href="https://twitter.com/swardley/status/1083124264142815233" rel="nofollow" target="_blank">https://twitter.com/swardley/status/1083124264142815233</a></li> </ul> </li> <li>Accelerate by Nicole Forsgren, PhD, Jez Humble, and Gene Kim <ul> <li><a href="https://www.amazon.com/Accelerate-Software-Performing-Technology-Organizations/dp/1942788339" rel="nofollow" target="_blank">https://www.amazon.com/Accelerate-Software-Performing-Technology-Organizations/dp/1942788339</a></li> </ul> </li> <li>Leadership and Self Deception by the Arbinger Institute <ul> <li><a href="https://www.amazon.com/Leadership-Self-Deception-Getting-Out-Box/dp/1523097809" rel="nofollow" target="_blank">https://www.amazon.com/Leadership-Self-Deception-Getting-Out-Box/dp/1523097809</a></li> </ul> </li> <li>The Power of Vulnerability by Dr. Brené Brown <ul> <li><a href="https://www.goodreads.com/book/show/23500254-the-power-of-vulnerability" rel="nofollow" target="_blank">https://www.goodreads.com/book/show/23500254-the-power-of-vulnerability</a></li> </ul> </li></ul>

Overcoming Crappy Leadership and the Illusion of Control

A thread on the "orange website" got Nick thinking: What are signs a manager is succeeding? What are red flags that they're on the wrong track? They ask the big question: How do you know when you are doing a good job? Are there any actual, useful measures you can use to know a manager is effective? And once you have an idea of what success looks like, how can we help scale that across an organization? Notes:  The original HN thread about "What are the signs that you have a great manager?": https://news.ycombinator.com/item?id=20230133   Brandon's reply https://twitter.com/tehviking/status/1142480785733234689  

A thread on the "orange website" got Nick thinking: What are signs a manager is succeeding? What are red flags that they're on the wrong track? They ask the big question: How do you know when you are doing a good job? Are there any actual, useful measures you can use to know a manager is effective? And once you have an idea of what success looks like, how can we help scale that across an organization? Notes: <ul> <li>The original HN thread about "What are the signs that you have a great manager?": <ul> <li><a href="https://news.ycombinator.com/item?id=20230133" rel="nofollow" target="_blank">https://news.ycombinator.com/item?id=20230133</a></li> </ul> </li> <li>Brandon's reply <ul> <li><a href="https://twitter.com/tehviking/status/1142480785733234689" rel="nofollow" target="_blank">https://twitter.com/tehviking/status/1142480785733234689</a></li> </ul> </li></ul>

The Invisible Work of Management

Brandon asks Nick about a piece of advice he doesn't even remember giving about teaching teams to manage themselves. Nick, Travis, and Brandon explore tough questions around self-managing teams: How do you know when to let go and when to step in? What is the job of a manager on a self-managing team? How do you deal with micromanagement from above? How do you dig out if your team can't live without you?

Brandon asks Nick about a piece of advice he doesn't even remember giving about teaching teams to manage themselves. Nick, Travis, and Brandon explore tough questions around self-managing teams: How do you know when to let go and when to step in? What is the job of a manager on a self-managing team? How do you deal with micromanagement from above? How do you dig out if your team can't live without you?

Creating Self-Managing Teams

Travis, Nick, and Brandon discuss a tough-but-frequent listener question: "How do I coach senior developers and tech leads to work better with each other when they have opposing personality types or passions?" They explore the personality types of "ship it" vs. "perfect it". Brandon talks about what happens in the 1 out of 5 times when the conflict is ego- and control-driven rather than just slightly different values (hint: it's not great news). They discuss techniques to draw out the benefits of these personality differences to lower drama, build trust, and balance a team's ability to focus on outcomes with technical and product excellence.Notes:Your high bar is wrecking your teamhttp://brandonhays.com/blog/2018/06/19/your-high-bar-is-wrecking-your-team/

Travis, Nick, and Brandon discuss a tough-but-frequent listener question: "How do I coach senior developers and tech leads to work better with each other when they have opposing personality types or passions?" They explore the personality types of "ship it" vs. "perfect it". Brandon talks about what happens in the 1 out of 5 times when the conflict is ego- and control-driven rather than just slightly different values (hint: it's not great news). They discuss techniques to draw out the benefits of these personality differences to lower drama, build trust, and balance a team's ability to focus on outcomes with technical and product excellence.Notes:<ul><li>Your high bar is wrecking your team<ul><li><a href="http://brandonhays.com/blog/2018/06/19/your-high-bar-is-wrecking-your-team/" rel="nofollow" target="_blank">http://brandonhays.com/blog/2018/06/19/your-high-bar-is-wrecking-your-team/</a></li></ul></li></ul>

Personality Conflicts and the "Us vs. Them" Mindset

Sean Massa

Trek Glowacki

Engineering leaders Sean Massa and Trek Glowacki join Travis, Nick, and Brandon to discuss what they've learned from their research on engineering ladders and growth tracks across dozens of companies. Hosts:  Nick Means https://twitter.com/nmeans   Travis Swicegood https://twitter.com/tswicegood Brandon Hays https://twitter.com/tehviking    Guests:  Sean Massa https://twitter.com/endangeredmassa   Trek Glowacki https://twitter.com/trek    Show notes:  Rent the Runway engineering ladder http://dresscode.renttherunway.com/blog/ladder   Medium's skill point based engineering growth framework https://medium.com/s/engineering-growth-framework  

Engineering leaders Sean Massa and Trek Glowacki join Travis, Nick, and Brandon to discuss what they've learned from their research on engineering ladders and growth tracks across dozens of companies. Hosts: <ul> <li>Nick Means <ul> <li><a href="https://twitter.com/nmeans" rel="nofollow" target="_blank">https://twitter.com/nmeans</a></li> </ul> </li> <li>Travis Swicegood</li> <li><a href="https://twitter.com/tswicegood" rel="nofollow" target="_blank">https://twitter.com/tswicegood</a></li> <li>Brandon Hays <ul> <li><a href="https://twitter.com/tehviking" rel="nofollow" target="_blank">https://twitter.com/tehviking</a></li> </ul> </li> </ul> Guests: <ul> <li>Sean Massa <ul> <li><a href="https://twitter.com/endangeredmassa" rel="nofollow" target="_blank">https://twitter.com/endangeredmassa</a></li> </ul> </li> <li>Trek Glowacki <ul> <li><a href="https://twitter.com/trek" rel="nofollow" target="_blank">https://twitter.com/trek</a></li> </ul> </li> </ul> Show notes: <ul> <li>Rent the Runway engineering ladder <ul> <li><a href="http://dresscode.renttherunway.com/blog/ladder" rel="nofollow" target="_blank">http://dresscode.renttherunway.com/blog/ladder</a></li> </ul> </li> <li>Medium's skill point based engineering growth framework <ul> <li><a href="https://medium.com/s/engineering-growth-framework" rel="nofollow" target="_blank">https://medium.com/s/engineering-growth-framework</a></li> </ul> </li></ul>

Engineering Ladders and Growing Developers with Sean Massa and Trek Glowacki

Nick, Travis, and Brandon explore trust as a pillar of successful teams. What does a high trust environment look like? How do you build trust? How do managers accidentally lower trust on their teams? How do you build (or rebuild) trust between a team and the rest of the organization? They relay the "marble jar" metaphor and explore what that means for teams. Show notes:  John Cutler's trust flowchart https://twitter.com/johncutlefish/status/1144292646120120320   Turn the ship around https://www.amazon.com/Turn-Ship-Around-Turning-Followers-ebook/dp/B00AFPVP0Y No Hard Feelings https://www.amazon.com/No-Hard-Feelings-Embracing-Emotions/dp/0525533834   The Power of Vulnerability (Seminar) https://www.amazon.com/Power-Vulnerability-Teachings-Authenticity-Connection/dp/B00D1Z9RFU

Nick, Travis, and Brandon explore trust as a pillar of successful teams. What does a high trust environment look like? How do you build trust? How do managers accidentally lower trust on their teams? How do you build (or rebuild) trust between a team and the rest of the organization? They relay the "marble jar" metaphor and explore what that means for teams. Show notes: <ul> <li>John Cutler's trust flowchart <ul> <li><a href="https://twitter.com/johncutlefish/status/1144292646120120320" rel="nofollow" target="_blank">https://twitter.com/johncutlefish/status/1144292646120120320</a></li> </ul> </li> <li>Turn the ship around</li> <li><a href="https://www.amazon.com/Turn-Ship-Around-Turning-Followers-ebook/dp/B00AFPVP0Y" rel="nofollow" target="_blank">https://www.amazon.com/Turn-Ship-Around-Turning-Followers-ebook/dp/B00AFPVP0Y</a></li> <li>No Hard Feelings <ul> <li><a href="https://www.amazon.com/No-Hard-Feelings-Embracing-Emotions/dp/0525533834" rel="nofollow" target="_blank">https://www.amazon.com/No-Hard-Feelings-Embracing-Emotions/dp/0525533834</a></li> </ul> </li> <li>The Power of Vulnerability (Seminar)</li> <li><a href="https://www.amazon.com/Power-Vulnerability-Teachings-Authenticity-Connection/dp/B00D1Z9RFU" rel="nofollow" target="_blank">https://www.amazon.com/Power-Vulnerability-Teachings-Authenticity-Connection/dp/B00D1Z9RFU</a></li></ul>

Building Trust with Teams

Nick, Travis, and Brandon talk about the vast array of "priorities" that can overwhelm a manager. The group talk through strategies they use to wrangle the "manager's calendar" and reclaim control over your time. Nick talks about how useful procrastination can be as a signal, and the group talks about using focus to make an impact in the face of "busy-ness". Notes:  Effective DevOps https://www.amazon.com/Effective-DevOps-Building-Collaboration-Affinity/dp/1491926309   Managing Oneself by Peter Drucker https://www.amazon.com/Managing-Oneself-Peter-Ferdinand-Drucker-dp-1633694836/dp/1633694836   Possible Minds by John Brockman https://www.amazon.com/Possible-Minds-Twenty-Five-Ways-Looking/dp/0525557997   Deep Work by Cal Newport https://www.amazon.com/Deep-Work-Focused-Success-Distracted/dp/1455586692   Inside the Mind of a Master Procrastinator https://www.ted.com/talks/tim_urban_inside_the_mind_of_a_master_procrastinator  

Nick, Travis, and Brandon talk about the vast array of "priorities" that can overwhelm a manager. The group talk through strategies they use to wrangle the "manager's calendar" and reclaim control over your time. Nick talks about how useful procrastination can be as a signal, and the group talks about using focus to make an impact in the face of "busy-ness". Notes: <ul> <li>Effective DevOps <ul> <li><a href="https://www.amazon.com/Effective-DevOps-Building-Collaboration-Affinity/dp/1491926309" rel="nofollow" target="_blank">https://www.amazon.com/Effective-DevOps-Building-Collaboration-Affinity/dp/1491926309</a></li> </ul> </li> <li>Managing Oneself by Peter Drucker <ul> <li><a href="https://www.amazon.com/Managing-Oneself-Peter-Ferdinand-Drucker-dp-1633694836/dp/1633694836" rel="nofollow" target="_blank">https://www.amazon.com/Managing-Oneself-Peter-Ferdinand-Drucker-dp-1633694836/dp/1633694836</a></li> </ul> </li> <li>Possible Minds by John Brockman <ul> <li><a href="https://www.amazon.com/Possible-Minds-Twenty-Five-Ways-Looking/dp/0525557997" rel="nofollow" target="_blank">https://www.amazon.com/Possible-Minds-Twenty-Five-Ways-Looking/dp/0525557997</a></li> </ul> </li> <li>Deep Work by Cal Newport <ul> <li><a href="https://www.amazon.com/Deep-Work-Focused-Success-Distracted/dp/1455586692" rel="nofollow" target="_blank">https://www.amazon.com/Deep-Work-Focused-Success-Distracted/dp/1455586692</a></li> </ul> </li> <li>Inside the Mind of a Master Procrastinator <ul> <li><a href="https://www.ted.com/talks/tim_urban_inside_the_mind_of_a_master_procrastinator" rel="nofollow" target="_blank">https://www.ted.com/talks/tim_urban_inside_the_mind_of_a_master_procrastinator</a></li> </ul> </li></ul>

Priorities, Impact, and Wrangling the "Manager's Calendar"

Now that you're a leader, you may be surprised to find that your words sometimes carry weight that you didn't intend, feeling like the proverbial "Bull in a china shop". Nick, Brandon, and Travis share stories about this, and discuss power dynamics and how to shift power to the people who can actually do the work. Show Notes:  Transforming the Difficult Child https://www.amazon.com/Transforming-Difficult-Child-Nurtured-Approach-ebook/dp/B079DT5TXT/   The Power of Moments https://www.amazon.com/Power-Moments-Certain-Experiences-Extraordinary/dp/1501147765  

Now that you're a leader, you may be surprised to find that your words sometimes carry weight that you didn't intend, feeling like the proverbial "Bull in a china shop". Nick, Brandon, and Travis share stories about this, and discuss power dynamics and how to shift power to the people who can actually do the work. Show Notes: <ul> <li>Transforming the Difficult Child <ul> <li><a href="https://www.amazon.com/Transforming-Difficult-Child-Nurtured-Approach-ebook/dp/B079DT5TXT/" rel="nofollow" target="_blank">https://www.amazon.com/Transforming-Difficult-Child-Nurtured-Approach-ebook/dp/B079DT5TXT/</a></li> </ul> </li> <li>The Power of Moments <ul> <li><a href="https://www.amazon.com/Power-Moments-Certain-Experiences-Extraordinary/dp/1501147765" rel="nofollow" target="_blank">https://www.amazon.com/Power-Moments-Certain-Experiences-Extraordinary/dp/1501147765</a></li> </ul> </li></ul>

"Being the Bull": What to Do When Words Have Weight

Travis and Brandon talk with Nick about his recent Lead Developer talk about Gustav Eiffel, the story of his iconic tower, and how that led to learning to fearlessly and authentically engage in "politics" to accomplish great things in your career.  Eiffel's Tower by Nick Means https://www.youtube.com/watch?v=RslVT-L2A40   You Can Negotiate Anything by Herb Cohen https://www.amazon.com/You-Can-Negotiate-Anything-Negotiator/dp/0553281097   Controversial tweet by Jason Fried https://twitter.com/jasonfried/status/1058816651284623361   Daring Greatly by Brené Brown https://www.amazon.com/Daring-Greatly-Courage-Vulnerable-Transforms-ebook/dp/B007P7HRS4/  

Travis and Brandon talk with Nick about his recent Lead Developer talk about Gustav Eiffel, the story of his iconic tower, and how that led to learning to fearlessly and authentically engage in "politics" to accomplish great things in your career. <ul> <li>Eiffel's Tower by Nick Means <ul> <li><a href="https://www.youtube.com/watch?v=RslVT-L2A40" rel="nofollow" target="_blank">https://www.youtube.com/watch?v=RslVT-L2A40</a></li> </ul> </li> <li>You Can Negotiate Anything by Herb Cohen <ul> <li><a href="https://www.amazon.com/You-Can-Negotiate-Anything-Negotiator/dp/0553281097" rel="nofollow" target="_blank">https://www.amazon.com/You-Can-Negotiate-Anything-Negotiator/dp/0553281097</a></li> </ul> </li> <li>Controversial tweet by Jason Fried <ul> <li><a href="https://twitter.com/jasonfried/status/1058816651284623361" rel="nofollow" target="_blank">https://twitter.com/jasonfried/status/1058816651284623361</a></li> </ul> </li> <li>Daring Greatly by Brené Brown <ul> <li><a href="https://www.amazon.com/Daring-Greatly-Courage-Vulnerable-Transforms-ebook/dp/B007P7HRS4/" rel="nofollow" target="_blank">https://www.amazon.com/Daring-Greatly-Courage-Vulnerable-Transforms-ebook/dp/B007P7HRS4/</a></li> </ul> </li></ul>

Fearless Politics and Eiffel's Tower

Remote

Nick, Travis, and Brandon talk about the chaotic and downright scary state of the world and our own prior adjustments to remote work. They discuss ways to lead authentically in these times, and how remote work has helped them learn how integrate life and work (and also, paradoxically, how to keep them separate).Show notes:Bringing your whole self to work https://mike-robbins.com/work/CNN/BBC guy gets interrupted by childhttps://www.cnn.com/videos/world/2017/03/10/interview-interrupted-children-newday.cnn Career timeline exercisehttp://lanipeterson.com/wp-content/uploads/2015/03/Career-Timeline-Exercise-01.2015.pdfBasecamp: Shape Uphttps://basecamp.com/shapeup Miro (formerly RealtimeBoard)https://miro.com/

Nick, Travis, and Brandon talk about the chaotic and downright scary state of the world and our own prior adjustments to remote work. They discuss ways to lead authentically in these times, and how remote work has helped them learn how integrate life and work (and also, paradoxically, how to keep them separate).Show notes:<ul><li>Bringing your whole self to work <ul><li><a href="https://mike-robbins.com/work/" rel="nofollow" target="_blank">https://mike-robbins.com/work/</a></li></ul></li><li>CNN/BBC guy gets interrupted by child<ul><li><a href="https://www.cnn.com/videos/world/2017/03/10/interview-interrupted-children-newday.cnn" rel="nofollow" target="_blank">https://www.cnn.com/videos/world/2017/03/10/interview-interrupted-children-newday.cnn</a> </li></ul></li><li>Career timeline exercise<ul><li><a href="http://lanipeterson.com/wp-content/uploads/2015/03/Career-Timeline-Exercise-01.2015.pdf" rel="nofollow" target="_blank">http://lanipeterson.com/wp-content/uploads/2015/03/Career-Timeline-Exercise-01.2015.pdf</a></li></ul></li><li>Basecamp: Shape Up<ul><li><a href="https://basecamp.com/shapeup" rel="nofollow" target="_blank">https://basecamp.com/shapeup</a> </li></ul></li><li>Miro (formerly RealtimeBoard)<ul><li><a href="https://miro.com/" rel="nofollow" target="_blank">https://miro.com/</a></li></ul></li></ul>

Remote Teams, Coping, and Bringing Your Whole Self to Work

Nick pays homage to one of his heroes, Captain Al Haynes, who saved hundreds of lives by managing a crisis during a famous airplane crash. Captain Haynes demonstrated one of the canonical examples of Crew Resource Management and "just culture". They ask why we still adhere to the "unquestionable captain" myth and point out some of the (very public) disasters that created. Nick talks to the group about how he pivots into "questions/curiosity" mode from "assumptions/making a point" mode. They discuss the impact and legacy of Captain Haynes and how that's impacted the way we choose to lead and live.Notes:Capt Al Hayneshttps://en.wikipedia.org/wiki/Al_HaynesCrew Resource Mgmthttps://en.wikipedia.org/wiki/Crew_resource_managementUnited 232https://en.wikipedia.org/wiki/United_Airlines_Flight_232United 173https://en.wikipedia.org/wiki/United_Airlines_Flight_173Tenerife airport disaster (worst air disaster)https://en.wikipedia.org/wiki/Tenerife_airport_disasterTurn the Ship Around!https://www.amazon.com/Turn-Ship-Around-Turning-Followers/dp/1591846404

Nick pays homage to one of his heroes, Captain Al Haynes, who saved hundreds of lives by managing a crisis during a famous airplane crash. Captain Haynes demonstrated one of the canonical examples of Crew Resource Management and "just culture". They ask why we still adhere to the "unquestionable captain" myth and point out some of the (very public) disasters that created. Nick talks to the group about how he pivots into "questions/curiosity" mode from "assumptions/making a point" mode. They discuss the impact and legacy of Captain Haynes and how that's impacted the way we choose to lead and live.Notes:<ul><li>Capt Al Haynes<ul><li><a href="https://en.wikipedia.org/wiki/Al_Haynes" rel="nofollow" target="_blank">https://en.wikipedia.org/wiki/Al_Haynes</a></li></ul></li><li>Crew Resource Mgmt<ul><li><a href="https://en.wikipedia.org/wiki/Crew_resource_management" rel="nofollow" target="_blank">https://en.wikipedia.org/wiki/Crew_resource_management</a></li></ul></li><li>United 232<ul><li><a href="https://en.wikipedia.org/wiki/United_Airlines_Flight_232" rel="nofollow" target="_blank">https://en.wikipedia.org/wiki/United_Airlines_Flight_232</a></li></ul></li><li>United 173<ul><li><a href="https://en.wikipedia.org/wiki/United_Airlines_Flight_173" rel="nofollow" target="_blank">https://en.wikipedia.org/wiki/United_Airlines_Flight_173</a></li></ul></li><li>Tenerife airport disaster (worst air disaster)<ul><li><a href="https://en.wikipedia.org/wiki/Tenerife_airport_disaster" rel="nofollow" target="_blank">https://en.wikipedia.org/wiki/Tenerife_airport_disaster</a></li></ul></li><li>Turn the Ship Around!<ul><li><a href="https://www.amazon.com/Turn-Ship-Around-Turning-Followers/dp/1591846404" rel="nofollow" target="_blank">https://www.amazon.com/Turn-Ship-Around-Turning-Followers/dp/1591846404</a></li></ul></li></ul>

Lessons from Captain Haynes

Estimation is the bane of many software developers' existence. Nick, Travis, and Brandon discuss (and argue) about why estimation can be valuable, whether it's too expensive, and what you can do to help your team deliver consistent value whether or not you're expected to estimate software. We estimated this episode should last about 30 minutes, so naturally it's just over 50.  John Cutler on twitter: Hybrid Kanban board https://twitter.com/johncutlefish/status/1080740227092639744   Scrum Guide (It's actually good and a quick read) https://www.scrumguides.org/docs/scrumguide/v2017/2017-Scrum-Guide-US.pdf   Dave Thomas: Agile is Dead (Long Live Agility) https://pragdave.me/blog/2014/03/04/time-to-kill-agile.html   Martin Fowler: The State of Agile in 2018 https://martinfowler.com/articles/agile-aus-2018.html   Welcome to Scrum, where everything is made up and the points don't matter https://memegenerator.net/instance/46928911/welcome-to-whose-line-welcome-to-scrum-where-everything-is-made-up-and-the-points-dont-matter   Nickolas Means: The Original Skunk Works https://www.youtube.com/watch?v=pL3Yzjk5R4M   Soft Skills Engineering podcast https://softskills.audio/  

Estimation is the bane of many software developers' existence. Nick, Travis, and Brandon discuss (and argue) about why estimation can be valuable, whether it's too expensive, and what you can do to help your team deliver consistent value whether or not you're expected to estimate software. We estimated this episode should last about 30 minutes, so naturally it's just over 50. <ul> <li>John Cutler on twitter: Hybrid Kanban board <ul> <li><a href="https://twitter.com/johncutlefish/status/1080740227092639744" rel="nofollow" target="_blank">https://twitter.com/johncutlefish/status/1080740227092639744</a></li> </ul> </li> <li>Scrum Guide (It's actually good and a quick read) <ul> <li><a href="https://www.scrumguides.org/docs/scrumguide/v2017/2017-Scrum-Guide-US.pdf" rel="nofollow" target="_blank">https://www.scrumguides.org/docs/scrumguide/v2017/2017-Scrum-Guide-US.pdf</a></li> </ul> </li> <li>Dave Thomas: Agile is Dead (Long Live Agility) <ul> <li><a href="https://pragdave.me/blog/2014/03/04/time-to-kill-agile.html" rel="nofollow" target="_blank">https://pragdave.me/blog/2014/03/04/time-to-kill-agile.html</a></li> </ul> </li> <li>Martin Fowler: The State of Agile in 2018 <ul> <li><a href="https://martinfowler.com/articles/agile-aus-2018.html" rel="nofollow" target="_blank">https://martinfowler.com/articles/agile-aus-2018.html</a></li> </ul> </li> <li>Welcome to Scrum, where everything is made up and the points don't matter <ul> <li><a href="https://memegenerator.net/instance/46928911/welcome-to-whose-line-welcome-to-scrum-where-everything-is-made-up-and-the-points-dont-matter" rel="nofollow" target="_blank">https://memegenerator.net/instance/46928911/welcome-to-whose-line-welcome-to-scrum-where-everything-is-made-up-and-the-points-dont-matter</a></li> </ul> </li> <li>Nickolas Means: The Original Skunk Works <ul> <li><a href="https://www.youtube.com/watch?v=pL3Yzjk5R4M" rel="nofollow" target="_blank">https://www.youtube.com/watch?v=pL3Yzjk5R4M</a></li> </ul> </li> <li>Soft Skills Engineering podcast <ul> <li>https://softskills.audio/</li> </ul> </li></ul>

Estimation: Where Everything is Made Up and the Points Don't Matter

Travis and Brandon welcome new co-host Nickolas Means, Engineering Manager at GitHub, to talk about the tracks in engineering management, and the differing roles and responsibilities of the CTO and VP of Engineering. Show Notes:  Eric Brooke: Software Engineering Leadership  https://ericbrooke.wordpress.com/2018/09/16/software-engineering-leadership/   Camille Fournier: The Manager's Path  https://www.amazon.com/Managers-Path-Leaders-Navigating-Growth/dp/1491973897   Lara Hogan: Engineering Ladders at Meetup  https://medium.com/making-meetup/engineering-ladders-at-meetup-caacbea4916e   Camille Fournier: Rent the Runway's Engineering Ladder  http://dresscode.renttherunway.com/blog/ladder  

Travis and Brandon welcome new co-host Nickolas Means, Engineering Manager at GitHub, to talk about the tracks in engineering management, and the differing roles and responsibilities of the CTO and VP of Engineering. Show Notes: <ul> <li>Eric Brooke: Software Engineering Leadership <ul> <li><a href="https://ericbrooke.wordpress.com/2018/09/16/software-engineering-leadership/" rel="nofollow" target="_blank">https://ericbrooke.wordpress.com/2018/09/16/software-engineering-leadership/</a></li> </ul> </li> <li>Camille Fournier: The Manager's Path <ul> <li><a href="https://www.amazon.com/Managers-Path-Leaders-Navigating-Growth/dp/1491973897" rel="nofollow" target="_blank">https://www.amazon.com/Managers-Path-Leaders-Navigating-Growth/dp/1491973897</a></li> </ul> </li> <li>Lara Hogan: Engineering Ladders at Meetup <ul> <li><a href="https://medium.com/making-meetup/engineering-ladders-at-meetup-caacbea4916e" rel="nofollow" target="_blank">https://medium.com/making-meetup/engineering-ladders-at-meetup-caacbea4916e</a></li> </ul> </li> <li>Camille Fournier: Rent the Runway's Engineering Ladder <ul> <li><a href="http://dresscode.renttherunway.com/blog/ladder" rel="nofollow" target="_blank">http://dresscode.renttherunway.com/blog/ladder</a></li> </ul> </li></ul>

CTO vs. VP Engineering: What's the Difference?

This week, Nick, Travis, and Brandon respond to a listener's question about when and how to successfully use performance reviews. Nick shares the idea of using "pattern matching" as a basis for evaluating performance. They discuss whether to tie performance to raises, and how to gather and provide feedback outside the performance review process. Notes:  Listener question: I just had a fairly junior engineer ask in our 1:1 for something like a performance review. This is not something I - or my company - have done before. How do I provide good feedback for eager juniors and jaded seniors? How do I set clear expectations and give small feedback regularly in 1:1s so there are no surprises? How do I keep my experience/perspective from having too much influence? Is it a bad idea to tie raises to just one evaluation? Is there a way to give periodic bigger-picture evaluation and advice to those who want it without doing formal reviews? Thanks!

This week, Nick, Travis, and Brandon respond to a listener's question about when and how to successfully use performance reviews. Nick shares the idea of using "pattern matching" as a basis for evaluating performance. They discuss whether to tie performance to raises, and how to gather and provide feedback outside the performance review process. Notes: <ul> <li>Listener question:</li> <li>I just had a fairly junior engineer ask in our 1:1 for something like a performance review. This is not something I - or my company - have done before. How do I provide good feedback for eager juniors and jaded seniors? How do I set clear expectations and give small feedback regularly in 1:1s so there are no surprises? How do I keep my experience/perspective from having too much influence? Is it a bad idea to tie raises to just one evaluation? Is there a way to give periodic bigger-picture evaluation and advice to those who want it without doing formal reviews? Thanks!</li></ul>

Performance Reviews: When and How to Use Them

Nick, Travis, and Brandon talk about their successes and failures working alongside product teams. They discuss what keeps engineering teams from feeling empowered and how to avoid becoming an "onshore offshore" team. They talk about how to achieve collaborative, healthy tension between product, marketing, and design, and how this work is at the heart of good engineering management. Show notes:  Lara Hogan's venn diagrams https://twitter.com/lara_hogan/status/966837809603600386?lang=en https://www.youtube.com/watch?v=iE27GQKB3p0 https://larahogan.me/blog/team-leader-venn-diagram/   What would you say it is ya do here? https://jonathancshan.files.wordpress.com/2014/02/what-would-you-say-you-do-here.jpg   Antoine de Saint-Exupéry's quote: https://www.goodreads.com/quotes/384067-if-you-want-to-build-a-ship-don-t-drum-up  

Nick, Travis, and Brandon talk about their successes and failures working alongside product teams. They discuss what keeps engineering teams from feeling empowered and how to avoid becoming an "onshore offshore" team. They talk about how to achieve collaborative, healthy tension between product, marketing, and design, and how this work is at the heart of good engineering management. Show notes: <ul> <li>Lara Hogan's venn diagrams <ul> <li><a href="https://twitter.com/lara_hogan/status/966837809603600386?lang=en" rel="nofollow" target="_blank">https://twitter.com/lara_hogan/status/966837809603600386?lang=en</a></li> <li><a href="https://www.youtube.com/watch?v=iE27GQKB3p0" rel="nofollow" target="_blank">https://www.youtube.com/watch?v=iE27GQKB3p0</a></li> <li><a href="https://larahogan.me/blog/team-leader-venn-diagram/" rel="nofollow" target="_blank">https://larahogan.me/blog/team-leader-venn-diagram/</a></li> </ul> </li> <li>What would you say it is ya do here? <ul> <li><a href="https://jonathancshan.files.wordpress.com/2014/02/what-would-you-say-you-do-here.jpg" rel="nofollow" target="_blank">https://jonathancshan.files.wordpress.com/2014/02/what-would-you-say-you-do-here.jpg</a></li> </ul> </li> <li>Antoine de Saint-Exupéry's quote: <ul> <li><a href="https://www.goodreads.com/quotes/384067-if-you-want-to-build-a-ship-don-t-drum-up" rel="nofollow" target="_blank">https://www.goodreads.com/quotes/384067-if-you-want-to-build-a-ship-don-t-drum-up</a></li> </ul> </li></ul>

Working Alongside Product Teams: What We've Learned

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