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Rank #187 in Technology category

Education
Technology
How To

What is Wrong with UX

Updated 4 days ago

Rank #187 in Technology category

Education
Technology
How To
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Kate and Laura drink and fight about what is wrong with user experience design.

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Kate and Laura drink and fight about what is wrong with user experience design.

iTunes Ratings

60 Ratings
Average Ratings
51
4
2
3
0

Fun way to learn UX

By rosyhearts - Oct 15 2019
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Omg Laura and Kate are so funny... I just learned about this podcast. I’m only up to episode 3 so far but was already laughing since episode 1. This is such an awesome podcast to listen to while I’m doing work. Looking forward to more!

Great!

By Heyo2000 - Aug 05 2015
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It’s great. It’s the best. Buy it!

iTunes Ratings

60 Ratings
Average Ratings
51
4
2
3
0

Fun way to learn UX

By rosyhearts - Oct 15 2019
Read more
Omg Laura and Kate are so funny... I just learned about this podcast. I’m only up to episode 3 so far but was already laughing since episode 1. This is such an awesome podcast to listen to while I’m doing work. Looking forward to more!

Great!

By Heyo2000 - Aug 05 2015
Read more
It’s great. It’s the best. Buy it!

Listen to:

Cover image of What is Wrong with UX

What is Wrong with UX

Updated 4 days ago

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Kate and Laura drink and fight about what is wrong with user experience design.

Rank #1: 4 Things that Will Make You a Better UX Designer

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In this episode, Kate and Laura discuss four things that will make you a better UX Designer. Learn why getting better at taking feedback and understanding business can help improve your career. Also, Laura gets shouty. Again. 

Music: The Future Soon by Jonathan Coulton

Drink Pairing: Single Malt Scotch

Oct 06 2015

28mins

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Rank #2: UX Trends

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Kate and Laura answer questions submitted by the fine UXers at Tradecraft. This week, we completely fail to tell the future of the UX. 

Music: The Future Soon by Jonathan Coulton

Drink Pairing: Vintage Champagne

Aug 02 2016

25mins

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Rank #3: The Best Advice We Were Never Given

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In this episode, Kate and Laura talk about the advice we wish people had given us instead of making us learn things the hard way. We really don't like doing things the hard way. 

Drink Pairing: You never drink what we tell you to, anyway

Music: The Future Soon by Jonathan Coulton

Jul 19 2016

23mins

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Rank #4: Data is Why We Can't Have Nice Things

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In this episode, Kate and Laura UXplain GDPR (probably incorrectly) and talk about some good approaches to treating your users' data a little more respectfully. 

Drink Pairing: Vodka Martini (I'd say "shaken, not stirred" but that bruises the booze, so knock it off with that nonsense)

Apr 17 2018

26mins

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Rank #5: Don't Be a UX Designer

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In this episode, Kate and Laura bitch about some of the most annoying things about being a UX Designer and do everything in our power to keep you from becoming one. You'll thank us later. 

Music: The Future Soon by Jonathan Coulton

Drink Pairing: anything with bitters

Aug 13 2015

30mins

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Rank #6: Requirements

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In this episode, Kate and Laura yell about PRDs, MRDs, and FRDs which are things that nobody under 40 has ever heard of or cared about. They also talk about how PMs and UXers can never agree on who is responsible for what kinds of requirements, probably because they're all too busy redefining their job descriptions. 

Drink pairing: Pumpkin Spice Vodka (Look, it's autumn, so I assume this abomination exists somewhere)

Sep 24 2019

28mins

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Rank #7: The Best Advice We've Ever Been Given

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In this episode, Kate and Laura discuss the best advice that we've ever been given about life, products, and work in general. 

Drink Pairing: Ask someone else for advice on this

Music: The Future Soon by Jonathan Coulton

Jul 05 2016

30mins

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Rank #8: Where Should You Work

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In this episode, Kate and Laura discuss the pros and cons of doing UX work in agencies, big companies, and startups. This is a good one if you're trying to figure out where to go next. 

Drink Pairing: Sidecar

Music: The Future Soon by Jonathan Coulton

Nov 08 2016

31mins

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Rank #9: Usability Testing Context

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In this episode, Kate and Laura discuss how usability testing strategies may change depending on...wait for it...that's right, the context of the company and type of product. Drink every time they say, "It depends." No, seriously, don't do that. You'll die. 

Drink pairing: Lemon Drops

Mar 20 2018

29mins

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Rank #10: Just Do What You're Told

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Sometimes stakeholders or clients want things that you know will be terrible for their users. In this episode, Kate and Laura discuss how to handle bad feature or design requests and argue about our responsibilities as designers. 

Drink Pairing: Dry Martinis

Music: The Future Soon by Jonathan Coulton

Feb 24 2016

23mins

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Rank #11: Unicorn Hunting

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In this episode, Kate and Laura complain about UX job descriptions and give people some suggestions about how to deal with them. TL;DR; There's nothing you can do about it so just ignore them. 

Drink Pairing: Anything sparkling

Jan 15 2019

27mins

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Rank #12: B2B vs B2C

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In this episode, Laura and Kate do not sing at you. YOU'RE WELCOME. 

Instead, they continue the discussion about different types of work environments, this time looking at how it's different when you're working on a B2B product vs a B2C product. 

Drink Pairing: Mulled Cider with Brandy

Dec 19 2017

26mins

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Rank #13: One Weird Trick to Piss Off Your Users

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In this episode, Kate and Laura discuss the only thing they're really experts on: pissing people off. 

Drink Pairing: Light Beer

May 07 2019

29mins

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Rank #14: 6 Things We Wish We Had Known

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Kate and Laura talk about the things we wish we'd learned earlier in our careers as UX Designers. 

Music: The Future Soon by Jonathan Coulton

Drink Pairing: Brandy Alexanders 

Sep 29 2015

20mins

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Rank #15: Making the User Map

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In this episode, Kate and Laura plug their new book, Build Better Products, by discussing how the User Map was created. Surprise! It involves design thinking and sketching. 

Drink Pairing: Irish Coffee (this is a long one. you'll need the caffeine.)

Music: The Future Soon by Jonathan Coulton

User Map Template:

Get the Book! Build Better Products: A Modern Approach to Building Successful User-Centered Products $35.73 By Laura Klein

Nov 29 2016

31mins

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Rank #16: Working with Non-Designers

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On this week's episode, Kate escapes from her cage, so Christina Wodtke valiantly takes her place to talk about how designers can talk to people who aren't designers. That's right. Two designers talking to each other about how they might hypothetically talk to other people. 

Drink Pairing: Gin! 

Aug 22 2017

31mins

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Rank #17: Sketching

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In this episode, Kate and Laura talk about why sketching is useful and how to get better at it without being an artist. 

Drink Pairing: G&T & keep 'em coming

Music: The Future Soon by Jonathan Coulton

Want more advice from people who know what they're talking about? Check out the User Research for Everyone conference from Rosenfeld Media on October 11, 2016!

Use KLEIN for $50 off the ticket price. 

Oct 10 2016

26mins

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Rank #18: The Five Things UX Designers Must Never Say

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In this week's episode, Kate and Laura bitch about the stupid things people say during the design and research process and the terrible questions people ask their customers. No UXers were harmed in the making of this episode, probably because Kate was just drunk enough to not have to be restrained. 

Intro Music: The Future Soon by Jonathan Coulton, who is awesome

Drink Pairing: Woodford Reserve Bourbon

May 01 2015

30mins

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Rank #19: A Few of Our Favorite Tools

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After a few podcasts talking about things they don't like, Kate and Laura decide to be slightly more positive and discuss a few tools that make their work lives easier. Besides booze.

Drink Pairing: Tequila Sunrise

Jun 13 2017

31mins

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Rank #20: Figuring Out the Possible

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In this episode, Kate and Laura argue about how understanding what you can do may affect what you want to do, which is exactly backwards from what they usually drone on about. 

Drink pairing: Cheap Chablis

Feb 13 2018

28mins

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