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Customers For Life

80% of businesses believe they deliver 'superior' customer service, yet only 8% of their customers agree. That's mad! You could drive a freight train through that statistic. And this is exactly why ... Read more

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CFL 029 Sorting Your Customers Into 2 Categories: Happy Or Not

CFL 029 Sorting Your Customers Into 2 Categories: Happy Or Not

As a business owner, don't you often wonder how your customer is feeling at every step of their journey with your organi... Read more

12 Nov 2015

33mins

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CFL 028 - How To Inspire Ownership Thinking With Matt Levesque

CFL 028 - How To Inspire Ownership Thinking With Matt Levesque

If you want your customers to be happy, you have to have employees who are well matched for the task. Matt Levesque runs... Read more

12 Oct 2015

26mins

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CFL 027 10 Keys To Retail Success With Forbes Contributor Nicole Reyhle

CFL 027 10 Keys To Retail Success With Forbes Contributor Nicole Reyhle

Nicole Reyhle is Founder & Editorial Director for Retail Minded publication. She is a Forbes contributor on the subj... Read more

5 Oct 2015

36mins

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CFL 026 - Tesla Motors Secret To Getting & Keeping The Right Employees With Louis Efron

CFL 026 - Tesla Motors Secret To Getting & Keeping The Right Employees With Louis Efron

In this edition of Customers For Life, Louis Efron, Head of Global Employee Engagement at Tesla Motors, shares his secre... Read more

29 Sep 2015

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