Ranked #1
CX News 6th August 2022
CX News 6th August 2022
In this episode, I am sharing some of the news that caught my attention: Layoffs at big tech firms Starbucks launching ... Read more
5 Aug 2022
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3mins
Ranked #2
Gaining Freedom by Constraints - Tom Libelt - Founder at We Market Online Courses wemarketonlinecourses.com
Gaining Freedom by Constraints - Tom Libelt - Founder at We Market Online Courses wemarketonlinecourses.com
Join me for a conversation with Tom Libelt, Founder of We Market Online Courses. As the company name suggests, his team ... Read more
26 Jul 2022
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40mins
Ranked #3
Meeting The Experience Maker author, Dan Gingiss - Let's Talk About CX
Meeting The Experience Maker author, Dan Gingiss - Let's Talk About CX
I am meeting Dan Gingiss, international keynote speaker and customer experience coach who believes that a remarkable cus... Read more
19 Apr 2022
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26mins
Ranked #4
Rick Delisi author of 'Digital Customer Service' and 'Effortless Experience'
Rick Delisi author of 'Digital Customer Service' and 'Effortless Experience'
For our latest episode, we are featuring Rick Delisi. Rick has been researching customer service and customer experience... Read more
2 Mar 2022
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28mins
Ranked #5
Let's Talk About CX - Rosaria Cirillo - HAPPINESS in CX part 2
Let's Talk About CX - Rosaria Cirillo - HAPPINESS in CX part 2
Welcome to part 2 of the interview of Rosaria Cirillo. Rosaria is a TEDx Speaker, CX Advisor, Certified Happiness Traine... Read more
9 Aug 2021
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23mins
Ranked #6
Let's Talk About CX - Rosaria Cirillo - HAPPINESS in CX part 1
Let's Talk About CX - Rosaria Cirillo - HAPPINESS in CX part 1
Welcome to part 1 of the interview of Rosaria Cirillo. Rosaria is a TEDx Speaker, CX Advisor, Certified Happiness Traine... Read more
11 Jun 2021
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21mins
Ranked #7
Let's Talk About CX - Gertjan Jonkers
Let's Talk About CX - Gertjan Jonkers
Welcome to Let's Talk about CX. This episode is in Dutch and features Gertjan Jonkers, a CX expert specialized in HR ser... Read more
4 Jun 2021
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28mins
Ranked #8
Let's Talk About CX - Els Dhaeze
Let's Talk About CX - Els Dhaeze
For the first episode of Let's Talk About CX, I am welcoming Els Dhaeze, an author, experienced speaker & certified ... Read more
14 May 2021
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30mins