Rank #1: The Right Way to Train the Wrong Way to Research - UI Conference Podcast
When we’re training teams on our design methods, what we perceive as ‘proper’ may in fact become a hindrance. Our dogmatic approach to our processes may prevent people from ever employing the techniques. Is it better to do it the right way, or to teach a wrong way that will get the job done?
Aug 12 2016
Rank #2: Amy Jo Kim - Turbocharge Your Product Design with Game Thinking Live!
You’ve got a groundbreakingly innovative product idea, and you’ve assembled a crack team of designers. You know exactly what you want to do, but you’re unsure of how to do it. Without a framework to drive your product development, it’s Game Over.
Jul 06 2016
Rank #3: Jeff Gothelf - Lean UX: Integrating Design into Agile
Lean UX can eliminate the contractual obligations inherent with specification documents and other deliverables. Designers and developers find it frustrating to put so much effort into a project then not see it ship at the end. Using the Lean UX process, you’re constantly validating your designs, especially early in the process. This motivates the team to work towards the same end goal.
Feb 24 2012
Rank #4: Jason Ulaszek & Brian Winters - From Research to Experience Roadmaps
Nowadays, design is an increasingly important business tool. As Jared Spool reminds us, Apple is one of the largest companies in the world, largely based upon continually engaging in good design. A great user experience can be a differentiator in the business landscape. For Jason Ulaszek, a good design starts with good research to guide and direct the organization’s decisions.
Nov 15 2013
Rank #5: Chris Risdon - Shaping Behavior, by Design Live!
Mobile, ambient technology, and connected devices are about mediating people’s behavior in their environments. Uncovering the whys and hows that drive behavior takes empathy, hours of observation, and masterful prototyping skills. You’ll succeed when you make, test, iterate, and learn.
Jun 30 2016
Rank #6: Noah Iliinsky - The Power of Data Visualizations
A common trap in designing data visualizations is focusing on all the different ways to represent the data, rather than the questions that the data should answer. The presentation of a data set is pointless if it’s not useful, usable, or if people can’t understand it. With so much data to choose from how do you keep the goal of the visualization in mind? How are you sure you’re telling the right story?
Jan 27 2012
Rank #7: Hagan Rivers - Designing Dashboards
A dashboard is often the first screen that a user sees in your UI. The importance of visual design and data visualizations is high. But good looks aside, the dashboard has to meet the users’ needs. Beautiful dashboards are futile if the presented information isn't useful to the user to accomplish their tasks.
Mar 30 2012
Rank #8: Brad Frost - Building Design Systems from Atomic Elements Live!
Have you seen style tiles, element collages, or pattern libraries? These are just a few examples of how designers are reacting to the explosion of devices and interface sizes. After all, thinking about the parts of a “page”—not just the sum of those parts—helps us create smart, scalable, maintainable designs for all those newfangled technologies.
Dec 18 2014
Rank #9: Chris Risdon - Orchestrating Experiences for Complex Ecosystems
User experience, as it has come to be known and understood, is generally associated with the digital space. Designers and developers working in concert to make a site, app, or digital product more usable and well designed. However, a user’s interaction with you as an organization isn’t necessarily confined to just your digital identity. This user experience design can be applied across all channels, such as a call center or physical location.
Jan 21 2015
Rank #10: Dan Klyn - Determining What Good Means with Performance Continuums Live!
In considering your user's experience with your design, keep in mind that there's a difference between something looking good and being good. But how do you determine good? How can you measure it? If, for example, you’re a print company building a digital presence, do you focus on retention or acquisition based on the shifting experience? It’s easy to ask for something that already exists, but much harder to describe something that one might want or need.
Oct 04 2013
Rank #11: James Robertson - Innovative Mobile Intranet Design
With mobile, you simply can't have as much content on your pages as you do on the desktop. Intranet access within enterprises is crucial and accessing it with mobile devices is beneficial. However, the vast amount of pages and content is cumbersome and impractical for a mobile setting. James Robertson asks, what are the few essential things users need while they are away from their desks?
Mar 02 2012
Rank #12: Getting a Clue: Journey Mapping and the Rashomon Effect
We often talk in terms of silos in organizations, where information isn’t readily shared and communication leaves something to be desired. Another way to think of a team who is heads-down working on the overall journey is to imagine swim lanes. Each department is so focused on their own part of the experience that they might not be fully aware of each step a user has to go through to complete the journey.
In this episode, Conor Ward, Head of UX and Design at Centrica & British Gas, tells a story of how mapping out the journey to acquiring a quote for boiler insurance revealed some unexpected insights. Jim Kalbach, author of Mapping Experiences, also joins the podcast to share his expertise on the subject of journey mapping.
Jun 23 2017
Rank #13: Aaron Gustafson & Jenn Lukas - Cross-device Adaptive Design
Responsive web design is widely regarded as a must when designing for multiple devices. With just one code base, instead of multiple sites, you can more efficiently make use of your resources. But, how your design looks is only a piece of the overall experience for a user. Having it be able to adapt to different browsers and technology can fully round out the interaction.
Jan 26 2015
Rank #14: Caroline Jarrett - Designing Effective Surveys
Getting data from your users is a fundamental part of creating great user experiences. Surveys are a great way to get feedback and learn about your users. The problem is everyone has sat through a painful, monotonous survey that asked a series of frustrating and seemingly pointless questions. As with anything in UX, if your users sense they’re in for a painful experience they simply won’t engage with your survey.
Apr 06 2012
Rank #15: Josh Clark - Buttons Are a Hack A Virtual Seminar Follow-up
Touchscreen devices give you the ability to directly manipulate content. This allows designers to create interfaces where the content itself is the control. This lessens the need for buttons and can reduce the level of complexity within your design. The problem is making the user aware of the availability of gestures in your design. Gestures, especially multi-touch gestures, are powerful control mechanisms but useless if the users aren't aware of them.
Feb 09 2012
Rank #16: Steph Hay - Writing Content for Usability
Content is everywhere. With the amount of content users are confronted with everyday it can be challenging to garner their attention. Compounding this problem is the fact that designers and developers are often tasked with writing content that end users see. This can be an intimidating prospect if you’re unaccustomed to crafting copy.
Apr 20 2012
Rank #17: Rachel Hinman - Creating Great Mobile User Experiences
Mobile is greatly influencing the user experience community. It’s challenging traditional approaches to design, but also bringing with it a host of new opportunities. Being a user experience practitioner in this changing environment is a bit scary. Yet coupling existing skill sets with the constraints of designing in the mobile space makes for an exciting world full of possibility.
Feb 10 2012
Rank #18: Dave McFarland - jQuery for Agile Prototyping
Feb 17 2012
Rank #19: Luke Wroblewski - Examining Mobile User Input
Touch screen devices are commonplace. It's now expected that your mobile experience work as well as, if not better than, your desktop experience. With faster connection speeds, cameras, GPS, gyroscopes, and accelerometers, we can deliver information to users in new ways. But we can also receive information from them as well.
Mar 09 2012
Rank #20: Anders Ramsay - Designing with Agile A Virtual Seminar Follow-up
There's a belief that user experience insight is lacking in Agile development. Trying to shoehorn UX practices into an Agile process results in a lot of frustration. Often, developers build stuff faster than the designers can design it. The whole process often focuses on the delivery more than the quality of the experience. Anders Ramsay believes that UX and Agile can coexist.
Feb 17 2012