Nick Francis

43 Podcast Episodes

Help Scout's CEO Nick Francis Shares the Evolution of Their Positioning

Help Scout's CEO Nick Francis Shares the Evolution of Their Positioning

I sat down with Nick Francis, the Co-Founder and CEO of Help Scout. A few years ago I worked directly with Nick and his ... Read more

27 Jul 2023

31mins

Cultivating Talent to Promote Internally with Nick Francis

Cultivating Talent to Promote Internally with Nick Francis

We’re turning the tables with an Ask Bolster episode! Matt shares his playbook for building effective teams and developi... Read more

30 Mar 2023

4mins

Similar People

CXChronicles Podcast 163 with Nick Francis, Co-Founder & CEO at Help Scout

CXChronicles Podcast 163 with Nick Francis, Co-Founder & CEO at Help Scout

Hey CX Nation,In episode #163 of The CXChronicles Podcast we welcomed Nick Francis, Co-Founder & CEO at Help Scout b... Read more

30 Mar 2022

40mins

Extraordinary Brains 21 with Nick Francis

Extraordinary Brains 21 with Nick Francis

Nick, husband of Liz Francis from episode 11, talks to Max about being the only neurotypical in the village, and what ne... Read more

27 Mar 2022

34mins

Most Popular

Nick Francis: Surviving as an engineering consultancy

Nick Francis: Surviving as an engineering consultancy

Nick Francis, Director at GIRI Training and Consultancy, joins us to discuss surviving as an engineering consultancy. Du... Read more

29 Jul 2021

32mins

Help Scout’s Nick Francis on the importance of shared values

Help Scout’s Nick Francis on the importance of shared values

Topics discussed in this episode: The thin line between being stubborn and principled Software as a craft industry Perme... Read more

23 Mar 2021

45mins

How to write a winning brief, with Nick Francis - Chairman & Co-Founder of Casual Films

How to write a winning brief, with Nick Francis - Chairman & Co-Founder of Casual Films

In this episode, I chat with Nick Francis - Chairman and Co-Founder of Casual Films - about how to write a winning brief... Read more

1 Mar 2021

44mins

04. Building a Purpose-Driven Business with Nick Francis

04. Building a Purpose-Driven Business with Nick Francis

Nick Francis co-founded Help Scout, a customer service tool used by more than 10,000 businesses, in 2011. Since day one,... Read more

15 Sep 2020

50mins

Nick Francis of Casual Films Talks Capturing Brand Stories Through Video, AKA "The New Fire"

Nick Francis of Casual Films Talks Capturing Brand Stories Through Video, AKA "The New Fire"

Ep #115 - This week on the podcast, Justin Womack and Andros Sturgeon are joined by Nick Francis, Chairman and co-founde... Read more

15 Aug 2020

1hr 14mins

Nick Francis of Help Scout

Nick Francis of Help Scout

Today, I’m talking with , the Co-founder and CEO at where they empower customer-centric businesses to serve people in t... Read more

22 Jul 2020

44mins

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