Shep Hyken

107 Podcast Episodes

EP 7:30 More Secrets From New York Times Best Selling Author & The #1 Customer Service Expert in The World, Shep Hyken!

EP 7:30 More Secrets From New York Times Best Selling Author & The #1 Customer Service Expert in The World, Shep Hyken!

Join host Sean V. Bradley, CSP, on this captivating episode of the Millionaire Car Salesman Podcast, where he delves int... Read more

1 Aug 2023

53mins

371: Marketing’s Role In The Customer Experience featuring Shep Hyken, Customer Service and Experience Expert

371: Marketing’s Role In The Customer Experience featuring Shep Hyken, Customer Service and Experience Expert

Wording affecting the images customers have of a company. Delivering a good customer experience to leave clients talkin... Read more

24 Jul 2023

57mins

Similar People

Closing the loyalty gap in your business with Shep Hyken

Closing the loyalty gap in your business with Shep Hyken

In this episode we spoke with Shep Hyken, New York Times and Wall Street Journal bestselling author, on how brands can s... Read more

15 Jun 2023

25mins

Shep Hyken: Getting Customers To Return

Shep Hyken: Getting Customers To Return

Shep Hyken is a customer service and experience expert and the Chief Amazement Officer of Shepard Presentations. He is a... Read more

1 Jun 2023

41mins

Most Popular

EP 7:21 Learning From New York Times Best Selling Author & The #1 Customer Service Expert in The World, Shep Hyken!

EP 7:21 Learning From New York Times Best Selling Author & The #1 Customer Service Expert in The World, Shep Hyken!

This week on the Millionaire Car Salesman Podcast, renowned automotive industry expert Sean V. Bradley, CSP sits down wi... Read more

30 May 2023

39mins

332. Creating Remarkable Customer Experiences in Corporate Filmmaking: Lessons from Shep Hyken

332. Creating Remarkable Customer Experiences in Corporate Filmmaking: Lessons from Shep Hyken

The quality of the customer service experience that you provide is equally as important as the quality of the work that ... Read more

8 May 2023

39mins

S1Ep107 Create Amazing Customer Experiences by Turning Misery into Magic With Shep Hyken

S1Ep107 Create Amazing Customer Experiences by Turning Misery into Magic With Shep Hyken

Join Ford as he explores the latest strategies, market trends and insights to help your business grow and succeed in tod... Read more

26 Jan 2023

44mins

10 Customer Service Predictions for the New Year by Shep Hyken | Reaction Podcast

10 Customer Service Predictions for the New Year by Shep Hyken | Reaction Podcast

In this episode, we discuss an article that makes predictions about the future of customer service. The article suggests... Read more

6 Jan 2023

56mins

Episode 1: Shep Hyken

Episode 1: Shep Hyken

Welcome to the very first episode of the Creating Superfans podcast! What better way to kick-off than with the world’s t... Read more

14 Nov 2022

33mins

Creating Loyal Customers with Shep Hyken

Creating Loyal Customers with Shep Hyken

For the first ever episode, host Lauren DeSouza is joined by Shep Hyken, the Chief Amazement Officer for Shepard Present... Read more

1 Nov 2022

30mins

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