Genefa Murphy
11 Podcast Episodes
Genefa Murphy - How TLC affects the Customer Experience
Genefa Murphy - How TLC affects the Customer Experience
Genefa Murphy comes from a background in Information Technology and Development Operations. She now works in Customer Ex... Read more
26 Sep 2022
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47mins
EP 7: Genefa Murphy, Five 9
EP 7: Genefa Murphy, Five 9
In todays episode Ben speaks with Genefa Murphy, CMO at Five 9, the leading provider of cloud contact center software. ... Read more
15 Jul 2022
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46mins
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S2 #5 Genefa Murphy of Five9 on How Better Employee Experiences Leads to Better CX
S2 #5 Genefa Murphy of Five9 on How Better Employee Experiences Leads to Better CX
Genefa Murphy, the CMO of Five 9, shares statistics and insight on how employee experience (EX) and customer experience... Read more
8 Mar 2022
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21mins
Intelligent Virtual Assistant Featuring Genefa Murphy
Intelligent Virtual Assistant Featuring Genefa Murphy
The Opportunities and Fears Surrounding Intelligent Virtual AssistantShep Hyken interviews Genefa Murphy, the Chief Mark... Read more
4 Jan 2022
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28mins
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#66 - Genefa Murphy - FIRE
#66 - Genefa Murphy - FIRE
In this episode Kerry Guad chats with, Genepha Murphy, CMO at Five9. We dig into how she builds and leads a team. She ha... Read more
4 Oct 2021
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45mins
Introducing Five9’s Dare to Reimagine Podcast w/ Genefa Murphy
Introducing Five9’s Dare to Reimagine Podcast w/ Genefa Murphy
We’re proud to launch our rebranded podcast, Dare to Reimagine. As part of our Reimagine CX campaign, our vision is to b... Read more
22 Sep 2021
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9mins
The Inspiration Seeker: Genefa Murphy of Five9
The Inspiration Seeker: Genefa Murphy of Five9
What experiences can you bring to inform your current role? Genefa Murphy is the CMO of Five9, but her background was... Read more
3 Jun 2021
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25mins
Genefa Murphy - Chief Marketing Officer at Five9 [Marketing / Contact Center]
Genefa Murphy - Chief Marketing Officer at Five9 [Marketing / Contact Center]
Genefa Murphy - Chief Marketing Officer at Five9 [Marketing / Contact Center] She talks about: · The similarities ... Read more
2 Apr 2021
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33mins
Welcome our new CMO w/ Genefa Murphy
Welcome our new CMO w/ Genefa Murphy
The latest episode of “That’s Genius!” is a very special one. They’re all special, but for this episode, we got to sit ... Read more
2 Feb 2021
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31mins
Ep. 104 | Evolution of Marketing Metrics and the FIRE Framework. Ft. Genefa Murphy, Micro Focus
Ep. 104 | Evolution of Marketing Metrics and the FIRE Framework. Ft. Genefa Murphy, Micro Focus
In this episode, Genefa Murphy talks about the evolution of marketing metrics and the FIRE framework. She details the si... Read more
5 Nov 2020
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32mins
