John DiJulius

45 Podcast Episodes

Episode 147 - John DiJulius [Part 2], The Passion for Service

Episode 147 - John DiJulius [Part 2], The Passion for Service

John DiJulius was so good in episode 146, our hosts had to have him back for a 2nd episode.    Show Notes: - Chat GPT - ... Read more

17 Apr 2023

31mins

Episode 146 - John DiJulius [Part 1], Creating a Customer Service Revolution thru Relationships

Episode 146 - John DiJulius [Part 1], Creating a Customer Service Revolution thru Relationships

John DiJulius is well known as the customer service experience champion.   His fresh approach and no nonsense analogies ... Read more

3 Apr 2023

21mins

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Ep. 38 - John DiJulius: Revolutionize Your Customer Service

Ep. 38 - John DiJulius: Revolutionize Your Customer Service

Nordstrom. Chick-fil-A. The Ritz-Carlton. When it comes to creating a world-class customer experience, these brands get ... Read more

29 Sep 2022

59mins

FCXC Keynote John DiJulius

FCXC Keynote John DiJulius

“The best marketing is the experience you deliver to the customer.”John DiJulius is delivering the keynote at The Franch... Read more

13 Jun 2022

23mins

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John DiJulius - Delivering Top-Tier Customer Service in a Digital World

John DiJulius - Delivering Top-Tier Customer Service in a Digital World

Digital transactions don’t need to come at the cost of the human touch. And with the Relationship Economy, the human tou... Read more

20 May 2022

21mins

[Replay] The Importance of CX to the Business - John DiJulius - President - The Dijulius Group [Customer Service]

[Replay] The Importance of CX to the Business - John DiJulius - President - The Dijulius Group [Customer Service]

[Replay] The Importance of CX to the Business - John DiJulius - President - The Dijulius Group [Customer Service]Welcome... Read more

9 May 2022

25mins

Ep #83 How to compete in The Relationship Economy with John DiJulius

Ep #83 How to compete in The Relationship Economy with John DiJulius

Today’s guest is redefining customer service in corporate America today. He didn’t read the books on customer service, h... Read more

1 Mar 2022

37mins

Customer Service Revolution w/ John DiJulius

Customer Service Revolution w/ John DiJulius

John DiJulius is President at The DiJulius Group and expert on world-class customer experiences. --- Follow Marc on Link... Read more

1 Oct 2021

45mins

015 John DiJulius: How to Create a World-Class Customer Experience

015 John DiJulius: How to Create a World-Class Customer Experience

In this weeks episode we talk to the world's leading authority on Customer service, John DiJulius.We'll discuss exactly ... Read more

6 Aug 2021

35mins

The Customer Service Revolution - John DiJulius - Episode #009

The Customer Service Revolution - John DiJulius - Episode #009

John DiJulius, a successful entrepreneur of John Robert’s Spa and The Di-Julius Group, joins host Alex G to discuss crea... Read more

29 Jul 2021

29mins

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