Catherine Blackmore
8 Podcast Episodes
Oracle’s Catherine Blackmore on the evolution of customer success
Oracle’s Catherine Blackmore on the evolution of customer success
This week we're joined by Oracle's GVP of Customer Success & Renewals Catherine Blackmore for a discussion on the pu... Read more
7 Apr 2022
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25mins
How to Implement Customer Success Standards Across a Global Organization with Catherine Blackmore of Oracle
How to Implement Customer Success Standards Across a Global Organization with Catherine Blackmore of Oracle
When it comes to customer success, you have to focus on your internal culture. As I've said before, what's on the insid... Read more
23 Jan 2020
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53mins
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How Oracle Leads their Customer Success team with Catherine Blackmore (GVP of CS, Oracle)
How Oracle Leads their Customer Success team with Catherine Blackmore (GVP of CS, Oracle)
In this episode, Ruben Rabago (Chief Strategist, Pulse Programs) sits down with Catherine Blackmore (Global Vice Preside... Read more
22 Oct 2019
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40mins
074 (Re-Broadcast): Catherine Blackmore Had an Idea So Good We Had to Steal It
074 (Re-Broadcast): Catherine Blackmore Had an Idea So Good We Had to Steal It
This episode is so good we had to re-air it. Plus, we are going to experiment a little by going back into the archives o... Read more
13 Jun 2018
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27mins
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How to Accelerate your Customer Success Team's Time-to-value with Catherine Blackmore
How to Accelerate your Customer Success Team's Time-to-value with Catherine Blackmore
In this episode, Allison Pickens (Chief Customer Officer, Gainsight)sits down with Catherine Blackmore to discuss the ke... Read more
23 Aug 2017
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27mins
096 - The Importance of Customer Experience with Catherine Blackmore
096 - The Importance of Customer Experience with Catherine Blackmore
Notable Sections: Catherine's background and role at Oracle Marketing Cloud [1:47] Why it's important to work directly ... Read more
7 Nov 2016
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33mins
Catherine Blackmore from Oracle Marketing Cloud - Strengths in Action #07
Catherine Blackmore from Oracle Marketing Cloud - Strengths in Action #07
17 Jul 2016
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43mins
Episode 13: Catherine Blackmore On Whether Customer Success Should Help Accounts Or People
Episode 13: Catherine Blackmore On Whether Customer Success Should Help Accounts Or People
Catherine Blackmore, GVP of Customer Success at Oracle Marketing Cloud, joins the show to discuss the importance of trai... Read more
9 May 2016
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27mins
