Jill Raff
27 Podcast Episodes
Customer Experience with Jill Raff
Customer Experience with Jill Raff
Jill Raff is the globally recognized EX2CX™ Expert, amongst the Top 150 Global Customer Experience Thought Leaders and I... Read more
26 Aug 2022
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40mins
26. Deliver an employee experience that achieves great customer experience with Jill Raff, EX2CX™ expert
26. Deliver an employee experience that achieves great customer experience with Jill Raff, EX2CX™ expert
Some of Jill's awesome advice for CX leaders: The core of a great employee and customer experience is to transform what ... Read more
13 Jul 2022
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21mins
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How to turn Your Employees into Lead Magnets and Customer Advocates with Jill Raff
Leadership and the Employee Experience to Guest Experience Connection with Jill Raff & Adele Gutman
Leadership and the Employee Experience to Guest Experience Connection with Jill Raff & Adele Gutman
Do Happy Employees = Happy Guests or is it Vice Versa? EX2CX Excpert Jill Raff and Adele Gutman talk it out! Outside of ... Read more
9 Mar 2022
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26mins
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How to become the employer of choice: Jill Raff, EX2CX™ Expert
How to become the employer of choice: Jill Raff, EX2CX™ Expert
Jill is a globally recognized EX2CX™ expert who helps organizations create new systems and procedures to develop the str... Read more
9 Feb 2022
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41mins
229: Turning Employees Into Customer Magnets, With Jill Raff
229: Turning Employees Into Customer Magnets, With Jill Raff
According to Customer/Employee Experience expert, Jill Raff:"There’s a simple mistake most companies make that leads to ... Read more
6 Feb 2022
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26mins
Employee Experience with Jill Raff
Employee Experience with Jill Raff
In episode 680 of the "Making Waves at C-Level" podcast, we meet Jill Raff. She is an expert on employee experience and ... Read more
5 Oct 2021
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27mins
Jill Raff - Great Employee Experience Drives Great Customer Experience - S8E4
Jill Raff - Great Employee Experience Drives Great Customer Experience - S8E4
Jill Raff joined us on Season 8 of the Voices of CX Podcast to talk about the full value of the employee experience, how... Read more
27 Sep 2021
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43mins
Restaurant Customer Service Following Jill Raff's Inside Out Framework
Restaurant Customer Service Following Jill Raff's Inside Out Framework
In the hospitality industry, customer service is everything. When done right, your guests have an experience that create... Read more
22 Sep 2021
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42mins
Mindful Service—with Jill Raff
Mindful Service—with Jill Raff
Hotel chain CEOs & mom-&-pop restaurant waitstaff alike learn from the EX2CX™️ expertise of Jill Raff. Now you c... Read more
6 Aug 2021
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1hr 6mins
