Sarah Toms

9 Podcast Episodes

Alternate Reality Gaming in Education with Sarah Toms of Wharton Interactive

Alternate Reality Gaming in Education with Sarah Toms of Wharton Interactive

Sarah Toms is the Co-Founder and Executive Director of Wharton Interactive. She is a serious games expert and demonstrat... Read more

6 Jun 2022

38mins

Transforming and Democratizing Education with Sarah Toms

Transforming and Democratizing Education with Sarah Toms

Production team:Host : Maria XenidouProducer: Julie-Roxane KrikorianIntroduction Voice: David Bourne  Contact us:impactl... Read more

2 Jul 2020

54mins

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Ep. 106 | Secret Customer Scores with Wharton’s Sarah Toms

Ep. 106 | Secret Customer Scores with Wharton’s Sarah Toms

Sarah Toms, executive director at Wharton Interactive joins Allison Hartsoe in the Accelerator to discuss a New York Tim... Read more

13 Feb 2020

20mins

#CX 30: The Financial Side of CX w/ Sarah Toms

#CX 30: The Financial Side of CX w/ Sarah Toms

In this episode of the #CX series, Ethan Beute, Chief Evangelist at BombBomb, talks with Sarah Toms, cofounder and Execu... Read more

21 Nov 2019

40mins

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069 - Conversation with Sarah Toms

069 - Conversation with Sarah Toms

Listen in on my conversation with Sarah Toms - cofounder of Wharton Interactive- as we discuss the most common mistakes ... Read more

15 Oct 2019

33mins

36. The Financial Side of CX: Which Customers Should You Invest In? w/ Sarah Toms

36. The Financial Side of CX: Which Customers Should You Invest In? w/ Sarah Toms

In any given company, not all customers are created equal.  So, we need to know where, when, and in whom we should be in... Read more

24 Sep 2019

38mins

Customer Centricity in Business Featuring Guests Peter Fader & Sarah Toms

Customer Centricity in Business Featuring Guests Peter Fader & Sarah Toms

Shep Hyken interviews Peter Fader and Sarah Toms. They discuss their new book, The Customer Centricity Playbook, and the... Read more

3 Sep 2019

32mins

Ep 277: “We will love whoever they will be” with Sarah Toms

Ep 277: “We will love whoever they will be” with Sarah Toms

How do you handle the situation when your child is questioning their gender?Harriett speaks to Sarah Toms who’s 12 year ... Read more

13 Aug 2019

14mins

Become a Customer-Centric Business (Peter Fader & Sarah Toms)

Become a Customer-Centric Business (Peter Fader & Sarah Toms)

Peter Fader and Sarah Toms, the co-authors of Customer Centricity Playbook, share how to think differently about your ta... Read more

13 Aug 2019

37mins

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