Jeannie Walters

27 Podcast Episodes

Jeannie Walters - You Need a Customer Experience Mission

Jeannie Walters - You Need a Customer Experience Mission

In this week’s episode of the SIMPLE brand podcast, I talk with Jeannie Walters.Jeannie’s an award-winning customer expe... Read more

31 May 2023

37mins

Starting Employee Journey Mapping at Work with Jeannie Walters

Starting Employee Journey Mapping at Work with Jeannie Walters

In this episode of Relationships at Work, Russel chats with CEO and founder of global consulting firm Experience Investi... Read more

25 Apr 2022

43mins

Similar People

Future of Work: Staying Ahead of Customer Expectations with Jeannie Walters

Future of Work: Staying Ahead of Customer Expectations with Jeannie Walters

What do some of the most successful businesses in the world—like Ikea, Amazon, and Chewy—all have in common? They never ... Read more

21 Apr 2022

27mins

CX foundation and Leadership with Jeannie Walters

CX foundation and Leadership with Jeannie Walters

The CX Goalkeeper had a smart discussion with Jeannie WaltersFounder and CEO of Experience Investigators, Customer Exper... Read more

7 Mar 2022

30mins

Most Popular

#123: Jeannie Walters - How To Create An Excellent Buyer Experience

#123: Jeannie Walters - How To Create An Excellent Buyer Experience

My next guest is CEO of Experience Investigators, a certified customer experience professional, a LinkedIn learning inst... Read more

7 Feb 2022

29mins

Jeannie Walters - Global Keynote Speaker, Trainer, and workshop leader, CEO & Chief Customer Experience Investigator at Experience Investigators [Customer Service Blue Printing]

Jeannie Walters - Global Keynote Speaker, Trainer, and workshop leader, CEO & Chief Customer Experience Investigator at Experience Investigators [Customer Service Blue Printing]

Welcome to Press 1 For Nick Throwback Episode! In these episodes, we reintroduce you to some of our most popular episode... Read more

17 Jan 2022

34mins

How Social Media Impacts Your Customer Experience with Jeannie Walters CCXP | Growing Social Now with Barbara Rozgonyi

How Social Media Impacts Your Customer Experience with Jeannie Walters CCXP | Growing Social Now with Barbara Rozgonyi

About our Guest, Jeannie WaltersJeannie Walters is the CEO/Founder of Experience Investigators™ by 360Connext, a global ... Read more

12 Jul 2021

28mins

Episode 005: How To Reframe Our Perspective Around Patient Experience with Jeannie Walters and Brian Carlson

Episode 005: How To Reframe Our Perspective Around Patient Experience with Jeannie Walters and Brian Carlson

Welcome to another episode of the Experience Matters Podcast powered by Officium Labs, each episode we will focus on one... Read more

24 Jun 2021

42mins

#4 Experience Investigators, Jeannie Walters

#4 Experience Investigators, Jeannie Walters

On this episode of Conversation: CX, Jeannie Walters, CEO & Chief Customer Experience Investigator at Experience Inv... Read more

24 May 2021

35mins

Customer Experience Matters for Agencies and Consultancies with Jeannie Walters

Customer Experience Matters for Agencies and Consultancies with Jeannie Walters

Customer experience starts even before anyone talks to you, it's each and every interaction someone has with any member ... Read more

26 Apr 2021

41mins

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