Jeff Heckler

5 Podcast Episodes

Ep#272 Jeff Heckler: Is Your Customer Success Team Generating Significant Revenue? They Should Be!!!

Ep#272 Jeff Heckler: Is Your Customer Success Team Generating Significant Revenue? They Should Be!!!

Jeff Heckler is currently the Director of Customer Success Solutions at MarketSource Inc., a sales and marketing outsour... Read more

30 Mar 2023

27mins

Find connection points & navigate - Jeff Heckler

Find connection points & navigate - Jeff Heckler

Jeff had so many insights to share with us that we actually extended the podcast by 5 minutes to hear it all. The 5 key ... Read more

29 Sep 2021

33mins

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Jeff Heckler, Director of CS Solutions at MarketSource - Scaling CS teams and CS Models

Jeff Heckler, Director of CS Solutions at MarketSource - Scaling CS teams and CS Models

In this episode, our host Anika Zubair chats with Jeff Heckler, Director of CS Solutions at MarketSource (former Global ... Read more

7 Sep 2021

35mins

EP 127 | Jeff Heckler - How Pipedrive built a Customer Success team at scale that helped drastically decrease churn

EP 127 | Jeff Heckler - How Pipedrive built a Customer Success team at scale that helped drastically decrease churn

Today on the show we have Jeff Heckler, global head of customer success at Pipedrive.In this episode, we talked about ho... Read more

18 Aug 2021

39mins

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Episode 83: Best Practices in Customer Success and Sales: with Jeff Heckler, Global Head of Customer Success, Pipedrive

Episode 83: Best Practices in Customer Success and Sales: with Jeff Heckler, Global Head of Customer Success, Pipedrive

Jeff Heckler, Global Head of Customer Success from Pipedrive the first CRM platform developed from the salesperson's poi... Read more

2 Jul 2021

21mins

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