Rav Dhaliwal

12 Podcast Episodes

The evolution of Customer Success & Revenue in SaaS with Rav Dhaliwal

The evolution of Customer Success & Revenue in SaaS with Rav Dhaliwal

Rav Dhaliwal is an investor and former software executive, with particular experience building, leading & scaling st... Read more

15 Feb 2022

54mins

GTM12 - The Secrets of Customer Success, with Rav Dhaliwal, Investor & previous CS leader Slack, Zendesk Yammer

GTM12 - The Secrets of Customer Success, with Rav Dhaliwal, Investor & previous CS leader Slack, Zendesk Yammer

It’s fair to say that Rav has grown up with Customer Success (CS), starting his career in the Unix admin world at Accent... Read more

21 Jul 2021

41mins

Similar People

268 Rav Dhaliwal The missing piece in software sales

268 Rav Dhaliwal The missing piece in software sales

This is Rav Dhaliwal's second appearance on Helping Sells Radio. See Episode 208. Rav is an investor and venture partner... Read more

14 May 2021

56mins

Customer obsession at Slack – Rav Dhaliwal, Partner at Crane Ventures

Customer obsession at Slack – Rav Dhaliwal, Partner at Crane Ventures

This week we speak to Rav Dhaliwal, Investor and Venture Partner at Crane Venture Partners.

4 May 2021

42mins

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Rav Dhaliwal, ex-head of Slack’s EMEA Customer Success on: How to Measure, Align and Drive Value through Customer Success

Rav Dhaliwal, ex-head of Slack’s EMEA Customer Success on: How to Measure, Align and Drive Value through Customer Success

[01:13] - What is customer success and what is it not? [06:32] - How do you align an organization to make customer succ... Read more

21 Apr 2021

47mins

EP 106 | Rav Dhaliwal (Crane Venture Partners) - The evolution of Customer Success and what CS teams are still getting wrong in 2021

EP 106 | Rav Dhaliwal (Crane Venture Partners) - The evolution of Customer Success and what CS teams are still getting wrong in 2021

Today on the show we have Rav Dhaliwa, Investor and Venture Partner at Crane Venture Partners.In this episode, we talked... Read more

24 Mar 2021

47mins

208 Rav Dhaliwal Go to market is half the battle. Customer success is the other half

208 Rav Dhaliwal Go to market is half the battle. Customer success is the other half

Rav Dhaliwal is an investor and venture partner at Crane Venture Partners, and he wrote an article recently called, Ther... Read more

30 Oct 2020

53mins

Customer success is critical to building a valuable SaaS business w/ Rav Dhaliwal

Customer success is critical to building a valuable SaaS business w/ Rav Dhaliwal

Rav Dhaliwal, an Investor and venture capitalist at Crane Venture Partners, hops on the podcast to talk about how critic... Read more

24 Aug 2020

36mins

Rav Dhaliwal - there's no such thing as post-sales!

Rav Dhaliwal - there's no such thing as post-sales!

Rav Dhaliwal, now a Venture Partner @ Crane Venture Partners, has 20 years of leadership positions in hypergrowth enterp... Read more

1 Jul 2020

31mins

Rav Dhaliwal on B2B Customer Engagement

Rav Dhaliwal on B2B Customer Engagement

The InSide Scoop Podcast — Episode 3 — Rav Dhaliwal on B2B Customer Engagement by inSided

13 May 2020

43mins

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