Cover image of Intercom on Product Management

Intercom on Product Management

How do you build something people actually want and will use time and time again? Sharing lessons we've learned in the six-plus years building Intercom, in this series you'll learn how to evaluate you... Read more

Warning: This podcast is a series podcast

This means episodes are recommended to be heard in order from the very start. Here's the 10 best episodes of the series anyway though!

Ranked #1

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Chapter 2: How to improve your features

Chapter 2: How to improve your features

A good product manager makes improvements that will benefit the business and its customers, but that doesn't have to mea... Read more

26 Oct 2017

7mins

Ranked #2

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Chapter 3: When to say no to new features

Chapter 3: When to say no to new features

Product managers have to be great at saying "no" to new feature requests. It's the most important word in their vocabula... Read more

26 Oct 2017

17mins

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Ranked #3

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Chapter 4: Making things people want

Chapter 4: Making things people want

The problems people encounter in their lives rarely change from generation to generation, but the products they hire to ... Read more

26 Oct 2017

5mins

Ranked #4

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Chapter 1: How are people actually using your product?

Chapter 1: How are people actually using your product?

Before you start creating a product roadmap that will lead to greatness, it’s time to take stock and see what’s currentl... Read more

24 Oct 2017

6mins

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Ranked #5

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Chapter 9: Get comfortable killing a feature

Chapter 9: Get comfortable killing a feature

Feature creep comes at a high cost, which is why you must get comfortable killing a feature. See Privacy Policy at https... Read more

26 Oct 2017

4mins

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