Ranked #1
How to Create Brand Loyalty with Your Customers on Social Media
How to Create Brand Loyalty with Your Customers on Social Media
What’s your model for scaling your retail or hospitality business? Are you focusing on building customer loyalty and les... Read more
13 May 2021
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7mins
Ranked #2
How Instagram Guides Can Drive Customers to Your Place
How Instagram Guides Can Drive Customers to Your Place
Are you looking for ways to drive customers to your destination? Or to position your hotel as the place to stay in your ... Read more
6 May 2021
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8mins
Ranked #3
Why Anya Hindmarch Luxury Handbag Brand Is Creating A Village
Why Anya Hindmarch Luxury Handbag Brand Is Creating A Village
How is the pandemic affecting the retail industry? What are brands doing to bring customers into their stores? In this e... Read more
27 Apr 2021
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6mins
Ranked #4
How to Write Social Media Copy with Emma Griffin
How to Write Social Media Copy with Emma Griffin
Getting your brand’s tone of voice right is important if you want to reach and engage with your customers on social medi... Read more
13 Apr 2021
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22mins
Ranked #5
What Can You Learn From Your Favourite Shopping Experience
What Can You Learn From Your Favourite Shopping Experience
Can you think back to your favourite shopping experience? Do you know why it delighted you and why it’s still somewhere ... Read more
8 Apr 2021
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6mins
Ranked #6
Why It’s Important To Know Your Social Media Audience
Why It’s Important To Know Your Social Media Audience
In this episode, I’m going back to the very beginning when creating a social media strategy and this week I’m talking ab... Read more
30 Mar 2021
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7mins
Ranked #7
The Value of User Generated Content
The Value of User Generated Content
In this episode, I talk about the value of sharing User Generated Content and why you need to be thinking about it serio... Read more
23 Mar 2021
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8mins
Ranked #8
Why Designing Great Customer Experiences Matters For Your Business
Why Designing Great Customer Experiences Matters For Your Business
In this episode, I explore the different stages of a customer’s journey through their brand experience which starts and ... Read more
16 Mar 2021
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5mins
Ranked #9
The Importance Of Social Media Check-Ins For Your Business
The Importance Of Social Media Check-Ins For Your Business
In this episode, I talk about the importance of check-ins on social media. At a time when travel is restricted, local is... Read more
9 Mar 2021
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6mins
Ranked #10
Why You Need To Give Your Customers Something To Talk About On Social Media
Why You Need To Give Your Customers Something To Talk About On Social Media
I’m so excited to launch my podcast The Retail Social Experience with my first episode that looks at why you need to giv... Read more
2 Mar 2021
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10mins