10 If they ain'theard it you ain't said it Customer response
10 If they ain'theard it you ain't said it Customer response
an explanation of customer response and why it is so central to the idea of account planning when Stephen King developed... Read more
22 Sep 2017
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9mins
31 using a single scene in qual research
31 using a single scene in qual research
Just making the point that with a single scene we can use the screenplay technique in qualitative research - the example... Read more
26 Feb 2018
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7mins
20 The rivals who claimed to have started account planning
20 The rivals who claimed to have started account planning
Explanation of a postscript in 98% Pure Potato in which we explore the rival claims of David Brent and John Wood of CDP ... Read more
8 Dec 2017
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13mins
19 Being current and being liked are not the same
19 Being current and being liked are not the same
Out of the distinction made on the Nov 29th WARC podcast between deliberate and emergent planning we continue to debate ... Read more
30 Nov 2017
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5mins
Episode 2 Ch 1 Context Section 1: Account planning nears 50 - pause for thought
Episode 2 Ch 1 Context Section 1: Account planning nears 50 - pause for thought
An overview of how far account planning has come since it was effectively invented in 1968. What questions was it set up... Read more
8 Aug 2017
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17mins
15th podcast Honda advertising and the Swindon campaign
15th podcast Honda advertising and the Swindon campaign
With the prospect of Honda closing its factory in Swindon I talk about the way advertising misses the bigger picture (eg... Read more
14 Jun 2019
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12mins
Special - Remembering Tony Stead
Special - Remembering Tony Stead
Today Tony Stead's death was announced. As he was the one who came up with the name Account Planning it seemed appropria... Read more
7 Jun 2019
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10mins
Episode 1 Introduction to 98% Pure Potato
Episode 1 Introduction to 98% Pure Potato
The first in a series of podcasts which comes from the introduction and first chapter of 98% Pure Potato - a book about ... Read more
8 Aug 2017
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6mins
7. Interviewees for 98% Pure Potato Part 2
7. Interviewees for 98% Pure Potato Part 2
the remaining interviewees on whom the book was based which includes not only planners but some of the most influential ... Read more
23 Aug 2017
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14mins
15 When being clever isn't very bright
15 When being clever isn't very bright
Talking about the dangers of planners being too clever for their own good. With a story from Adam Lury which somehow did... Read more
3 Nov 2017
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5mins