In this edition of the AFSA Extra Credit Podcast, we chat with Robert Steenbergh, Founder &amp; CEO of AutoPayPlus which offers consumers a flexible auto financing schedule that matches payments with paychecks. We have a broad conversation about Robert’s journey, the benefits of changing the perspective on how consumers pay for vehicles and the importance of affordability. ----- Don’t forget to follow AFSA on Twitter @AFSA_DC and @AFSA_SGA and on Linkedin. The blog at afsaonline.org is also a great resource for the most up-to-date news. If you’ve got questions or you’d like to suggest a guest, please shoot us an email at communications@afsamail.org or tweet at us.

In this edition of the AFSA Extra Credit Podcast, we chat with <a href="https://www.linkedin.com/in/robertsteenbergh" rel="nofollow" target="_blank">Robert Steenbergh</a>, Founder &amp; CEO of <a href="https://autopayplus.com/" rel="nofollow" target="_blank">AutoPayPlus</a> which offers consumers a flexible auto financing schedule that matches payments with paychecks. We have a broad conversation about Robert’s journey, the benefits of changing the perspective on how consumers pay for vehicles and the importance of affordability. ----- Don’t forget to follow AFSA on Twitter <a href="https://www.twitter.com/AFSA_DC" rel="nofollow" target="_blank">@AFSA_DC</a> and <a href="https://twitter.com/afsa_sga?lang=en" rel="nofollow" target="_blank">@AFSA_SGA</a> and on <a href="https://www.linkedin.com/company/american-financial-services-association" rel="nofollow" target="_blank">Linkedin</a>. The blog at <a href="https://afsaonline.org/" rel="nofollow" target="_blank">afsaonline.org</a> is also a great resource for the most up-to-date news. If you’ve got questions or you’d like to suggest a guest, please shoot us an email at <a href="mailto:communications@afsamail.org">communications@afsamail.org</a> or tweet at us.

Ep. 54 | Changing Perspective on Auto Finance

The AFSA Extra Credit Podcast Industry Icon series continues, featuring outstanding female leaders in the consumer credit industry. This episode features Suzi Straffon, Director, Finance Company Markets with Allied Solutions Suzi has had a successful career because of her tenacity and importance she places on learning, particularly from her mentors.  She chats with Danielle Fagre Arlowe, SVP of AFSA, on how she ended up in the industry, who her influences are, and touches on the importance of having a mentor. ------- Don’t forget to follow AFSA on Twitter @AFSA_DC and @AFSA_SGA and on Linkedin. The blog at afsaonline.org is also a great resource for the most up-to-date news. If you’ve got questions or you’d like to suggest a guest, please shoot us an email at communications@afsamail.org or tweet at us.

The AFSA Extra Credit Podcast Industry Icon series continues, featuring outstanding female leaders in the consumer credit industry. This episode features <a href="https://www.linkedin.com/in/suzistraffon/" rel="nofollow" target="_blank">Suzi Straffon</a>, Director, Finance Company Markets with Allied Solutions Suzi has had a successful career because of her tenacity and importance she places on learning, particularly from her mentors.  She chats with Danielle Fagre Arlowe, SVP of AFSA, on how she ended up in the industry, who her influences are, and touches on the importance of having a mentor. ------- Don’t forget to follow AFSA on Twitter <a href="https://www.twitter.com/AFSA_DC" rel="nofollow" target="_blank">@AFSA_DC</a> and <a href="https://twitter.com/afsa_sga?lang=en" rel="nofollow" target="_blank">@AFSA_SGA</a> and on <a href="https://www.linkedin.com/company/american-financial-services-association" rel="nofollow" target="_blank">Linkedin</a>. The blog at <a href="https://afsaonline.org/" rel="nofollow" target="_blank">afsaonline.org</a> is also a great resource for the most up-to-date news. If you’ve got questions or you’d like to suggest a guest, please shoot us an email at <a href="mailto:communications@afsamail.org">communications@afsamail.org</a> or tweet at us.

Industry Icon #9 | Suzi Straffon, Allied Solutions

AFSA member companies are generally very good at marketing their own products and services. What about your company? Are you telling prospective hires and current employees why they should work with you? Terri Horn, Managing Director with People Strategies joins us again to share her findings and best practices on creating and developing your company’s value proposition. And, its more important than ever as the economy remains unstable and inflation sticks around. In this episode we talk about how do get started developing your company’s value proposition, why it’s important and an important note about the departments and people you need involved. ----- Don’t forget to follow AFSA on Twitter @AFSA_DC and @AFSA_SGA and on Linkedin. The blog at afsaonline.org is also a great resource for the most up-to-date news. If you’ve got questions or you’d like to suggest a guest, please shoot us an email at communications@afsamail.org or tweet at us.

AFSA member companies are generally very good at marketing their own products and services. What about your company? Are you telling prospective hires and current employees why they should work with you? <a href="https://www.linkedin.com/in/terrihorn" rel="nofollow" target="_blank">Terri Horn</a>, Managing Director with People <a href="http://www.mypeoplestrategies.com/about-us.html" rel="nofollow" target="_blank">Strategies</a> joins us again to share her findings and best practices on creating and developing your company’s value proposition. And, its more important than ever as the economy remains unstable and inflation sticks around. In this episode we talk about how do get started developing your company’s value proposition, why it’s important and an important note about the departments and people you need involved. ----- Don’t forget to follow AFSA on Twitter <a href="https://www.twitter.com/AFSA_DC" rel="nofollow" target="_blank">@AFSA_DC</a> and <a href="https://twitter.com/afsa_sga?lang=en" rel="nofollow" target="_blank">@AFSA_SGA</a> and on <a href="https://www.linkedin.com/company/american-financial-services-association" rel="nofollow" target="_blank">Linkedin</a>. The blog at <a href="https://afsaonline.org/" rel="nofollow" target="_blank">afsaonline.org</a> is also a great resource for the most up-to-date news. If you’ve got questions or you’d like to suggest a guest, please shoot us an email at <a href="mailto:communications@afsamail.org">communications@afsamail.org</a> or tweet at us.

Ep. 53 | Creating your company's value proposition

Adam Gailey

  This episode of the Extra Credit Podcast is Part Two of our conversation with, Philip Bohi, VP of Compliance Education and  Dr. Adam Gailey, Principal in the Financial Economics Practice at Charles Rivers Associates, on getting your Fair Lending house in order. In the last episode, Dr. Gailey and Philip discussed the things that you can control, like underwriting, servicing and other processes.   In this episode, the two compliance experts discuss what you cannot and what’s coming down the pike. 

This episode of the Extra Credit Podcast is Part Two of our conversation with, <a href="https://www.linkedin.com/in/philipbohi" rel="nofollow" target="_blank">Philip Bohi</a>, VP of Compliance Education and <a href="https://www.crai.com/our-people/adam-gailey/" rel="nofollow" target="_blank"> Dr. Adam Gailey</a>, Principal in the Financial Economics Practice at Charles Rivers Associates, on getting your Fair Lending house in order. In the last episode, Dr. Gailey and Philip discussed the things that you can control, like underwriting, servicing and other processes. In this episode, the two compliance experts discuss what you cannot and what’s coming down the pike.

Ep. 52 | Fair Lending Pt. 2 w/ CRA's Dr. Adam Gailey

In this episode of the podcast, Philip Bohi, VP of Compliance Education talks with Dr. Adam Gailey, Principal in the Financial Economics Practice at Charles Rivers Associates, on getting your Fair Lending house in order and looking carefully at questions surrounding things you can control like underwriting, buy rate setting and servicing. State and federal regulators are examining underwriting practices, rate-setting and servicing more than ever before. Dr. Gailey has worked on numerous DOJ and CFPB investigations, class-action lawsuits, and regulatory compliance cases, that typically involve providing statistical and economic analyses of large amounts of data focusing on issues related to the use of overdraft protection, indirect auto finance, redlining, and fair lending. A second episode, coming next week, will delve into what you can’t control and what to expect next.

In this episode of the podcast, <a href="https://www.linkedin.com/in/philipbohi" rel="nofollow" target="_blank">Philip Bohi</a>, VP of Compliance Education talks with <a href="https://www.crai.com/our-people/adam-gailey/" rel="nofollow" target="_blank">Dr. Adam Gailey</a>, Principal in the Financial Economics Practice at Charles Rivers Associates, on getting your Fair Lending house in order and looking carefully at questions surrounding things you can control like underwriting, buy rate setting and servicing. State and federal regulators are examining underwriting practices, rate-setting and servicing more than ever before. Dr. Gailey has worked on numerous DOJ and CFPB investigations, class-action lawsuits, and regulatory compliance cases, that typically involve providing statistical and economic analyses of large amounts of data focusing on issues related to the use of overdraft protection, indirect auto finance, redlining, and fair lending. A second episode, coming next week, will delve into what you can’t control and what to expect next.

Ep. 51 | Fair Lending w/ CRA's Dr. Adam Gailey

The AFSA Extra Credit Podcast Industry Icon series continues, featuring outstanding female leaders in the consumer credit industry. This episode features Rochelle McClanahan, Chief Financial Officer/Compliance Officer with Brundage Management/Sun Loan. She chats with Danielle Fagre Arlowe, SVP of AFSA, on how she ended up in the industry, who her influences are, and touches on the importance of having a mentor.

The AFSA Extra Credit Podcast Industry Icon series continues, featuring outstanding female leaders in the consumer credit industry. This episode features <a href="https://www.linkedin.com/in/rochelle-mcclanahan-10007b6" rel="nofollow" target="_blank">Rochelle McClanahan</a>, Chief Financial Officer/Compliance Officer with Brundage Management/Sun Loan. She chats with <a href="https://afsaonline.org/person/danielle-arlowe/" rel="nofollow" target="_blank">Danielle Fagre Arlowe</a>, SVP of AFSA, on how she ended up in the industry, who her influences are, and touches on the importance of having a mentor.

Industry Icon #8 | Rochelle McClanahan, Brundage Management/Sun Loan

Rick Hackett

Stephen McDaniel

In this episode of the AFSA Extra Credit Podcast, Dan chats with Stephen McDaniel, Co-founder &amp; CEO with F&amp;I Sentinel and Rick Hackett, Board Member with F&amp;I Sentinel and former Assistant Director at the Consumer Financial Protection Bureau. We pick Stephen’s brain on some of the strategies companies can use to ensure F&amp;I compliance is front of mind. We also take advantage of Rick’s unique expertise and view into the Bureau to look at what they might be thinking on the F&amp;I front. Be sure to check out the  webinar slide deck that Stephen &amp; Rick did with AFSA a few weeks ago. This isn’t one to miss.

In this episode of the AFSA Extra Credit Podcast, Dan chats with <a href="https://www.linkedin.com/in/stephen-mcdaniel-18b2109" rel="nofollow" target="_blank">Stephen McDaniel,</a> Co-founder &amp; CEO with F&amp;I Sentinel and <a href="https://www.linkedin.com/in/richard-hackett-8839433a" rel="nofollow" target="_blank">Rick Hackett</a>, Board Member with F&amp;I Sentinel and former Assistant Director at the Consumer Financial Protection Bureau. We pick Stephen’s brain on some of the strategies companies can use to ensure F&amp;I compliance is front of mind. We also take advantage of Rick’s unique expertise and view into the Bureau to look at what they might be thinking on the F&amp;I front. Be sure to check out the <a href="https://afsaonline.org/wp-content/uploads/2023/05/AFSA-Webinar-with-FI-Sentinel-4.23.pdf" rel="nofollow" target="_blank"> webinar slide deck</a> that Stephen &amp; Rick did with AFSA a few weeks ago. This isn’t one to miss.

Ep. 50 | Rick Hackett & Stephen McDaniel on F&I Compliance

The AFSA Extra Credit Podcast Industry Icon series continues, featuring outstanding female leaders in the consumer credit industry. This episode features Lisa Verdun, Senior Fraud Consultant with Point Predictive. She chats with Danielle Fagre Arlowe, SVP of AFSA, on how she ended up in the industry, who her influences are, and where she sees the industry in the next decade.

The AFSA Extra Credit Podcast Industry Icon series continues, featuring outstanding female leaders in the consumer credit industry. This episode features <a href="https://www.linkedin.com/in/lisa-verdon-2b12858/" rel="nofollow" target="_blank">Lisa Verdun</a>, Senior Fraud Consultant with Point Predictive. She chats with <a href="https://afsaonline.org/person/danielle-arlowe/" rel="nofollow" target="_blank">Danielle Fagre Arlowe</a>, SVP of AFSA, on how she ended up in the industry, who her influences are, and where she sees the industry in the next decade.

Industry Icon #7 | Lisa Verdun, Point Perdictive

Melinda Zabritski

In this edition of the AFSA Extra Credit Podcast, Dan chats with Melinda Zabritski, Senior Director for Experian's automotive financial services team. She swings by to give listeners a look into what we can glean from  Experian's Q4 State of Automotive Finance report. She also looks at affordability and uses her crystal ball to see what what be coming down the pike in the Q1 report. ----- Don’t forget to follow AFSA on Twitter @AFSA_DC and @AFSA_SGA and on Linkedin. The blog at afsaonline.org is also a great resource for the most up-to-date news. If you’ve got questions or you’d like to suggest a guest, please shoot us an email at communications@afsamail.org or tweet at us.

In this edition of the AFSA Extra Credit Podcast, Dan chats with <a href="https://www.linkedin.com/in/melinda-zabritski-3951834" rel="nofollow" target="_blank">Melinda Zabritski</a>, Senior Director for Experian's automotive financial services team. She swings by to give listeners a look into what we can glean from  Experian's Q4 <a href="https://www.experian.com/automotive/auto-credit-webinar-form" rel="nofollow" target="_blank">State of Automotive Finance report</a>. She also looks at affordability and uses her crystal ball to see what what be coming down the pike in the Q1 report. ----- Don’t forget to follow AFSA on Twitter <a href="https://www.twitter.com/AFSA_DC" rel="nofollow" target="_blank">@AFSA_DC</a> and <a href="https://twitter.com/afsa_sga?lang=en" rel="nofollow" target="_blank">@AFSA_SGA</a> and on <a href="https://www.linkedin.com/company/american-financial-services-association" rel="nofollow" target="_blank">Linkedin</a>. The blog at <a href="https://afsaonline.org/" rel="nofollow" target="_blank">afsaonline.org</a> is also a great resource for the most up-to-date news. If you’ve got questions or you’d like to suggest a guest, please shoot us an email at <a href="mailto:communications@afsamail.org">communications@afsamail.org</a> or tweet at us.

Ep. 48 | The State of Vehicle Finance w/ Melinda Zabritski

The AFSA Extra Credit Podcast Industry Icon series continues, featuring outstanding female leaders in the consumer credit industry. This episode features Ginger Herring, President &amp; CEO of 1st Franklin Financial. She chats with Danielle Fagre Arlowe, SVP of AFSA, on how she ended up in the industry, who her influences are, and where she sees the industry in the next decade.

The AFSA Extra Credit Podcast Industry Icon series continues, featuring outstanding female leaders in the consumer credit industry. This episode features Ginger Herring, President &amp; CEO of 1st Franklin Financial. She chats with <a href="https://afsaonline.org/person/danielle-arlowe/" rel="nofollow" target="_blank">Danielle Fagre Arlowe</a>, SVP of AFSA, on how she ended up in the industry, who her influences are, and where she sees the industry in the next decade.

Industry Icon #6 | Ginger Herring, 1st Franklin Financial

The AFSA Extra Credit Podcast is a quick take on the consumer credit industry from the professionals who work in it every day.

In this edition of the AFSA Extra Credit Podcast, we tackle the soon-to-be-effective FTC Safeguards Rule. Dailey Wilson, Attorney with Hudson Cook joins us to give us the 35,000 foot view of the rule, some of the nitty gritty that companies will have to get into and who exactly is covered (hint, its most folks). Dailey also discusses some of the unintended consequences of the rule and talks about what to expect next. ----- Don’t forget to follow AFSA on Twitter @AFSA_DC and @AFSA_SGA and on Linkedin. The blog at afsaonline.org is also a great resource for the most up-to-date news. If you’ve got questions or you’d like to suggest a guest, please shoot us an email at communications@afsamail.org or tweet at us.

In this edition of the AFSA Extra Credit Podcast, we tackle the soon-to-be-effective FTC Safeguards Rule. <a href="https://www.hudsoncook.com/attorney/dailey-wilson/" rel="nofollow" target="_blank">Dailey Wilson</a>, Attorney with Hudson Cook joins us to give us the 35,000 foot view of the rule, some of the nitty gritty that companies will have to get into and who exactly is covered (hint, its most folks). Dailey also discusses some of the unintended consequences of the rule and talks about what to expect next. ----- Don’t forget to follow AFSA on Twitter <a href="https://www.twitter.com/AFSA_DC" rel="nofollow" target="_blank">@AFSA_DC</a> and <a href="https://twitter.com/afsa_sga?lang=en" rel="nofollow" target="_blank">@AFSA_SGA</a> and on <a href="https://www.linkedin.com/company/american-financial-services-association" rel="nofollow" target="_blank">Linkedin</a>. The blog at <a href="https://afsaonline.org/" rel="nofollow" target="_blank">afsaonline.org</a> is also a great resource for the most up-to-date news. If you’ve got questions or you’d like to suggest a guest, please shoot us an email at <a href="mailto:communications@afsamail.org">communications@afsamail.org</a> or tweet at us.

Ep. 47 | Hudson Cook on FTC Safeguards Rule

Darcy Locke

AFSA is celebrating Women's History Month with a special Extra Credit Podcast series, Industry Icons, featuring outstanding female leaders in the consumer credit industry. This episode features Darcy Locke, Vice President, Head of Consumer Finance Sales with ACI Worldwide. She chats with Danielle Fagre Arlowe, SVP of AFSA, on how she ended up in the industry, who her influences are, and where she sees the industry in the next decade. ----- Don’t forget to follow AFSA on Twitter @AFSA_DC and @AFSA_SGA and on Linkedin. The blog at afsaonline.org is also a great resource for the most up-to-date news. If you’ve got questions or you’d like to suggest a guest, please shoot us an email at communications@afsamail.org or tweet at us.

AFSA is celebrating Women's History Month with a special Extra Credit Podcast series, Industry Icons, featuring outstanding female leaders in the consumer credit industry. This episode features <a href="https://www.linkedin.com/in/darcylockebusinessdevelopment" rel="nofollow" target="_blank">Darcy Locke</a>, Vice President, Head of Consumer Finance Sales with ACI Worldwide. She chats with <a href="https://afsaonline.org/person/danielle-arlowe/" rel="nofollow" target="_blank">Danielle Fagre Arlowe</a>, SVP of AFSA, on how she ended up in the industry, who her influences are, and where she sees the industry in the next decade. ----- Don’t forget to follow AFSA on Twitter <a href="https://www.twitter.com/AFSA_DC" rel="nofollow" target="_blank">@AFSA_DC</a> and <a href="https://twitter.com/afsa_sga?lang=en" rel="nofollow" target="_blank">@AFSA_SGA</a> and on <a href="https://www.linkedin.com/company/american-financial-services-association" rel="nofollow" target="_blank">Linkedin</a>. The blog at <a href="https://afsaonline.org/" rel="nofollow" target="_blank">afsaonline.org</a> is also a great resource for the most up-to-date news. If you’ve got questions or you’d like to suggest a guest, please shoot us an email at <a href="mailto:communications@afsamail.org">communications@afsamail.org</a> or tweet at us.

Industry Icon #5 | Darcy Locke, ACI Worldwide

The experts from Manatt, Phelps &amp; Phillips are back to discuss the Consumer Financial Protection Bureau's (CFPB) registries on terms and conditions and "bad actors." We dive deep on what each registry is, the motivation for their promulgation, the impact they could have on consumers who need credit and the constitutionality of the Bureau in the first place. Bryan Schneider Joe Reilly Mahul Madia ----- Don’t forget to follow AFSA on Twitter @AFSA_DC and @AFSA_SGA and on Linkedin. The blog at afsaonline.org is also a great resource for the most up-to-date news. If you’ve got questions or you’d like to suggest a guest, please shoot us an email at communications@afsamail.org or tweet at us.

The experts from <a href="https://www.manatt.com/" rel="nofollow" target="_blank">Manatt, Phelps &amp; Phillips</a> are back to discuss the Consumer Financial Protection Bureau's (CFPB) registries on terms and conditions and "bad actors." We dive deep on what each registry is, the motivation for their promulgation, the impact they could have on consumers who need credit and the constitutionality of the Bureau in the first place. <a href="https://www.manatt.com/bryan-schneider" rel="nofollow" target="_blank">Bryan Schneider</a> <a href="https://www.manatt.com/joseph-reilly" rel="nofollow" target="_blank">Joe Reilly</a> <a href="https://www.manatt.com/mehul-madia" rel="nofollow" target="_blank">Mahul Madia</a> ----- Don’t forget to follow AFSA on Twitter <a href="https://www.twitter.com/AFSA_DC" rel="nofollow" target="_blank">@AFSA_DC</a> and <a href="https://twitter.com/afsa_sga?lang=en" rel="nofollow" target="_blank">@AFSA_SGA</a> and on <a href="https://www.linkedin.com/company/american-financial-services-association" rel="nofollow" target="_blank">Linkedin</a>. The blog at <a href="https://afsaonline.org/" rel="nofollow" target="_blank">afsaonline.org</a> is also a great resource for the most up-to-date news. If you’ve got questions or you’d like to suggest a guest, please shoot us an email at <a href="mailto:communications@afsamail.org">communications@afsamail.org</a> or tweet at us.

Ep. 46 | Manatt Returns to Talk CFPB Registries

Mara McNeill

AFSA is celebrating Women's History Month with a special Extra Credit Podcast series, Industry Icons, featuring outstanding female leaders in the consumer credit industry. This episode features Mara McNeill, President &amp; CEO of Toyota Financial Savings Bank. She chats with Danielle Fagre Arlowe, SVP of AFSA, on how she ended up in the industry, who her influences are, and about her three careers - military, legal and then financial services - have shaped her views. ----- Don’t forget to follow AFSA on Twitter @AFSA_DC and @AFSA_SGA and on Linkedin. The blog at afsaonline.org is also a great resource for the most up-to-date news. If you’ve got questions or you’d like to suggest a guest, please shoot us an email at communications@afsamail.org or tweet at us.

AFSA is celebrating Women's History Month with a special Extra Credit Podcast series, Industry Icons, featuring outstanding female leaders in the consumer credit industry. This episode features <a href="https://www.linkedin.com/in/maramcneill" rel="nofollow" target="_blank">Mara McNeill,</a> President &amp; CEO of Toyota Financial Savings Bank. She chats with <a href="https://afsaonline.org/person/danielle-arlowe/" rel="nofollow" target="_blank">Danielle Fagre Arlowe</a>, SVP of AFSA, on how she ended up in the industry, who her influences are, and about her three careers - military, legal and then financial services - have shaped her views. ----- Don’t forget to follow AFSA on Twitter <a href="https://www.twitter.com/AFSA_DC" rel="nofollow" target="_blank">@AFSA_DC</a> and <a href="https://twitter.com/afsa_sga?lang=en" rel="nofollow" target="_blank">@AFSA_SGA</a> and on <a href="https://www.linkedin.com/company/american-financial-services-association" rel="nofollow" target="_blank">Linkedin</a>. The blog at <a href="https://afsaonline.org/" rel="nofollow" target="_blank">afsaonline.org</a> is also a great resource for the most up-to-date news. If you’ve got questions or you’d like to suggest a guest, please shoot us an email at <a href="mailto:communications@afsamail.org">communications@afsamail.org</a> or tweet at us.

Industry Icon #4 | Mara McNeill, Toyota Financial Savings Bank

Affordability and creditworthiness are two key factors - really the two key factors - that determine whether Americans can get access to the credit they need. Unfortunately, rate caps have made affordable credit, especially those who have a challenging credit report, far more difficult to get in many locations. In this episode of the Extra Credit Podcast, Dan Bucherer chats with Spencer Slade of PTS Financial Services about both of these factors and how lenders need to adapt to continue to reach their customers. PTS offers a vairety of different products that help lenders and consumers alike, like GAP protection, auto club memberships and tax services. ----- Don’t forget to follow AFSA on Twitter @AFSA_DC and @AFSA_SGA and on Linkedin. The blog at afsaonline.org is also a great resource for the most up-to-date news. If you’ve got questions or you’d like to suggest a guest, please shoot us an email at communications@afsamail.org or tweet at us.

Affordability and creditworthiness are two key factors - really the two key factors - that determine whether Americans can get access to the credit they need. Unfortunately, rate caps have made affordable credit, especially those who have a challenging credit report, far more difficult to get in many locations. In this episode of the Extra Credit Podcast, <a href="https://www.linkedin.com/in/bucherer/" rel="nofollow" target="_blank">Dan Bucherer</a> chats with <a href="https://www.linkedin.com/in/spencer-slade-410826128/" rel="nofollow" target="_blank">Spencer Slade</a> of <a href="https://ptsfinancialservices.com/" rel="nofollow" target="_blank">PTS Financial Services</a> about both of these factors and how lenders need to adapt to continue to reach their customers. PTS offers a vairety of different products that help lenders and consumers alike, like GAP protection, auto club memberships and tax services. ----- Don’t forget to follow AFSA on Twitter <a href="https://www.twitter.com/AFSA_DC" rel="nofollow" target="_blank">@AFSA_DC</a> and <a href="https://twitter.com/afsa_sga?lang=en" rel="nofollow" target="_blank">@AFSA_SGA</a> and on <a href="https://www.linkedin.com/company/american-financial-services-association" rel="nofollow" target="_blank">Linkedin</a>. The blog at <a href="https://afsaonline.org/" rel="nofollow" target="_blank">afsaonline.org</a> is also a great resource for the most up-to-date news. If you’ve got questions or you’d like to suggest a guest, please shoot us an email at <a href="mailto:communications@afsamail.org">communications@afsamail.org</a> or tweet at us.

Ep. 45 | Affordability & Creditworthiness w/ Spencer Slade, PTS

AFSA is celebrating Women's History Month with a special Extra Credit Podcast series, Industry Icons, featuring outstanding female leaders in the consumer credit industry. This episode features Marguerite Watanabe, President, Connections Insights. She chats with Danielle Fagre Arlowe, SVP of AFSA, on how she ended up in the industry, who her influences are, and the importance of knowing your value. ----- Don’t forget to follow AFSA on Twitter @AFSA_DC and @AFSA_SGA and on Linkedin. The blog at afsaonline.org is also a great resource for the most up-to-date news. If you’ve got questions or you’d like to suggest a guest, please shoot us an email at communications@afsamail.org or tweet at us.

AFSA is celebrating Women's History Month with a special Extra Credit Podcast series, Industry Icons, featuring outstanding female leaders in the consumer credit industry. This episode features <a href="https://www.linkedin.com/in/marguerite/" rel="nofollow" target="_blank">Marguerite Watanabe,</a> President, Connections Insights. She chats with <a href="https://afsaonline.org/person/danielle-arlowe/" rel="nofollow" target="_blank">Danielle Fagre Arlowe</a>, SVP of AFSA, on how she ended up in the industry, who her influences are, and the importance of knowing your value. ----- Don’t forget to follow AFSA on Twitter <a href="https://www.twitter.com/AFSA_DC" rel="nofollow" target="_blank">@AFSA_DC</a> and <a href="https://twitter.com/afsa_sga?lang=en" rel="nofollow" target="_blank">@AFSA_SGA</a> and on <a href="https://www.linkedin.com/company/american-financial-services-association" rel="nofollow" target="_blank">Linkedin</a>. The blog at <a href="https://afsaonline.org/" rel="nofollow" target="_blank">afsaonline.org</a> is also a great resource for the most up-to-date news. If you’ve got questions or you’d like to suggest a guest, please shoot us an email at <a href="mailto:communications@afsamail.org">communications@afsamail.org</a> or tweet at us.

Industry Icon #3 | Marguerite Watanabe, Connections Insights

Kristen Miller

AFSA is celebrating Women's History Month with a special Extra Credit Podcast series, Industry Icons, featuring outstanding female leaders in the consumer credit industry. This episode features  Kristin Miller, SVP, General Counsel &amp; Compliance Officer with Global Lending Services. She chats with Danielle Fagre Arlowe, SVP of AFSA, on how she ended up in the industry, who are influences are, and the responsibility she feels she has to help the next generation of female leaders. ----- Don’t forget to follow AFSA on Twitter @AFSA_DC and @AFSA_SGA and on Linkedin. The blog at afsaonline.org is also a great resource for the most up-to-date news. If you’ve got questions or you’d like to suggest a guest, please shoot us an email at communications@afsamail.org or tweet at us.

AFSA is celebrating Women's History Month with a special Extra Credit Podcast series, Industry Icons, featuring outstanding female leaders in the consumer credit industry. This episode features <a href="https://www.linkedin.com/in/tanya-sanders-1282435#:~:text=Tanya%20Sanders%20is%20the%20Head,of%20approximately%2011%2C000%20dealers%20nationwide." rel="nofollow" target="_blank"> Kristin Miller</a>, SVP, General Counsel &amp; Compliance Officer with Global Lending Services. She chats with <a href="https://afsaonline.org/person/danielle-arlowe/" rel="nofollow" target="_blank">Danielle Fagre Arlowe</a>, SVP of AFSA, on how she ended up in the industry, who are influences are, and the responsibility she feels she has to help the next generation of female leaders. ----- Don’t forget to follow AFSA on Twitter <a href="https://www.twitter.com/AFSA_DC" rel="nofollow" target="_blank">@AFSA_DC</a> and <a href="https://twitter.com/afsa_sga?lang=en" rel="nofollow" target="_blank">@AFSA_SGA</a> and on <a href="https://www.linkedin.com/company/american-financial-services-association" rel="nofollow" target="_blank">Linkedin</a>. The blog at <a href="https://afsaonline.org/" rel="nofollow" target="_blank">afsaonline.org</a> is also a great resource for the most up-to-date news. If you’ve got questions or you’d like to suggest a guest, please shoot us an email at <a href="mailto:communications@afsamail.org">communications@afsamail.org</a> or tweet at us.

Industry Icon #2 | Kristen Miller, Global Lending Services

Tanya Sanders

AFSA is celebrating Women's History Month with a special Extra Credit Podcast series, Industry Icons, featuring outstanding female leaders in the consumer credit industry. Our first episode features  Tanya Sanders, Head of Wells Fargo Auto. She chats with Danielle Fagre Arlowe, SVP of AFSA, on how she ended up in the industry, who are influences are, and the responsibility she feels she has to help the next generation of female leaders. ----- Don’t forget to follow AFSA on Twitter @AFSA_DC and @AFSA_SGA and on Linkedin. The blog at afsaonline.org is also a great resource for the most up-to-date news. If you’ve got questions or you’d like to suggest a guest, please shoot us an email at communications@afsamail.org or tweet at us.

AFSA is celebrating Women's History Month with a special Extra Credit Podcast series, Industry Icons, featuring outstanding female leaders in the consumer credit industry. Our first episode features <a href="https://www.linkedin.com/in/tanya-sanders-1282435#:~:text=Tanya%20Sanders%20is%20the%20Head,of%20approximately%2011%2C000%20dealers%20nationwide." rel="nofollow" target="_blank"> Tanya Sanders</a>, Head of Wells Fargo Auto. She chats with <a href="https://afsaonline.org/person/danielle-arlowe/" rel="nofollow" target="_blank">Danielle Fagre Arlowe</a>, SVP of AFSA, on how she ended up in the industry, who are influences are, and the responsibility she feels she has to help the next generation of female leaders. ----- Don’t forget to follow AFSA on Twitter <a href="https://www.twitter.com/AFSA_DC" rel="nofollow" target="_blank">@AFSA_DC</a> and <a href="https://twitter.com/afsa_sga?lang=en" rel="nofollow" target="_blank">@AFSA_SGA</a> and on <a href="https://www.linkedin.com/company/american-financial-services-association" rel="nofollow" target="_blank">Linkedin</a>. The blog at <a href="https://afsaonline.org" rel="nofollow" target="_blank">afsaonline.org</a> is also a great resource for the most up-to-date news. If you’ve got questions or you’d like to suggest a guest, please shoot us an email at <a href="mailto:communications@afsamail.org">communications@afsamail.org</a> or tweet at us.

Industry Icon #1 | Tanya Sanders, Wells Fargo

Olivia Moseley

In this episode of the AFSA Extra Credit Podcast Dan chats with  Olivia Moseley, Distrct Manager with Heights Finance and the Year 1 President of AFSAEF's The EDGE program. Olivia shares how valuable the program was to her and highlights some of the key reasons she thinks all AFSA members should consider it a must-attend program for rising industry leaders.  Registration for The EDGE and AFSAEF's Leadership Development Program is now open. Head to afsaef.org to learn more and register.

In this episode of the AFSA Extra Credit Podcast Dan chats with <a href="https://www.linkedin.com/in/olivia-moseley-286a28172?trk=public_profile_browsemap" rel="nofollow" target="_blank"> Olivia Moseley</a>, Distrct Manager with Heights Finance and the Year 1 President of AFSAEF's The EDGE program. Olivia shares how valuable the program was to her and highlights some of the key reasons she thinks all AFSA members should consider it a must-attend program for rising industry leaders.  Registration for The EDGE and AFSAEF's Leadership Development Program is now open. Head to <a href="https://afsaef.org" rel="nofollow" target="_blank">afsaef.org</a> to learn more and register.

Ep. 44 | Olivia Moseley on the Power of The EDGE

Celia Winslow

AFSA SVPs Celia Winslow and Danielle Arlowe recently appeared on he Auto Remarketing Podcast with Nick Zulovich of Auto Finance News. Celia &amp; Danielle discussed the latest developments on the federal and state level, respectively, in connection with actions by lawmakers and regulators. Special thanks to Nick and the team at SubPrime Auto Finance News for letting us republish the conversation here.  Learn more about the Auto Remarketing Podcast and subscribe today.

AFSA SVPs Celia Winslow and Danielle Arlowe recently appeared on he Auto Remarketing Podcast with Nick Zulovich of Auto Finance News. Celia &amp; Danielle discussed the latest developments on the federal and state level, respectively, in connection with actions by lawmakers and regulators. Special thanks to Nick and the team at SubPrime Auto Finance News for letting us republish the conversation here. <a href="https://www.autoremarketing.com/subprime/podcast-federal-and-state-level-government-update-afsa" rel="nofollow" target="_blank"> Learn more</a> about the Auto Remarketing Podcast and subscribe today.

Ep. 43 | Celia Winslow & Danielle Arlowe on the Auto Remarketing Podcast

AFSA Extra Credit Podcast

Paul Hale

In this episode of the Extra Credit Podcast we speak with  Paul Hale, Senior Vice President of Security Finance Corp. and President of the 2019 AFSAEF Leadership Development Program at UNC. We pull off to the side of AFSA’s Annual Meeting in Nashville to talk about his concern about debt settlement companies and how they are negatively effecting customers. He also speaks about what he’s learned in his career and shares some best practices.

In this episode of the Extra Credit Podcast we speak with  Paul Hale, Senior Vice President of Security Finance Corp. and President of the 2019 AFSAEF Leadership Development Program at UNC. We pull off to the side of AFSA’s Annual Meeting in Nashville to talk about his concern about debt settlement companies and how they are negatively effecting customers. He also speaks about what he’s learned in his career and shares some best practices.

Episode 3 - Paul Hale, SVP, Security FInance Corp.

In this episode of the AFSA Extra Credit Podcast, we’re speaking Ginger Herring, President &amp; CEO of 1st Franklin Financial Corp. Ginger is a third generation leader of 1st Franklin, which has been offering consumer credit products on Main Streets across the South since 1941. We talk about the important role of face-to-face contact and how fortunate Ginger feels to have a role in the lives of her neighbors for more than six decades. We also touch on how some public policies are threatening that role.  If you’ve got questions or you’d like to suggest a guest, please shoot us an email at communications@afsamail.org or tweet at us. 

In this episode of the AFSA Extra Credit Podcast, we’re speaking Ginger Herring, President &amp; CEO of 1st Franklin Financial Corp. Ginger is a third generation leader of 1st Franklin, which has been offering consumer credit products on Main Streets across the South since 1941. We talk about the important role of face-to-face contact and how fortunate Ginger feels to have a role in the lives of her neighbors for more than six decades. We also touch on how some public policies are threatening that role.  If you’ve got questions or you’d like to suggest a guest, please shoot us an email at <a href="mailto:communications@afsamail.org" rel="noopener">communications@afsamail.org</a> or tweet at us.

Episode 10 - Ginger Herring, President & CEO, 1st Franklin Financial Corp.

Stan Butler

In this episode of the AFSA Extra Credit Podcast, Stan Butler, President &amp; CEO of Heights Finance. We talk a bit about the difference Stan sees in banks versus consumer credit companies like Heights. We also touch on fintech, rate caps and talk about both the challenges and opportunities they provide.

In this episode of the AFSA Extra Credit Podcast, Stan Butler, President &amp; CEO of Heights Finance. We talk a bit about the difference Stan sees in banks versus consumer credit companies like Heights. We also touch on fintech, rate caps and talk about both the challenges and opportunities they provide.

Episode 9 - Stan Butler, President & CEO, Heights Finance

Rhonda Ashburn

In this episode of the AFSA Extra Credit Podcast, we’re speaking with Rhonda Ashburn, Executive Director of the AFSA Education Foundation. We touch on the power of financial education and look at the many successes the Foundation has had in 2019. We also take a look at the path forward in 2020, when AFSAEF will be celebrating its 30th anniversary.

In this episode of the AFSA Extra Credit Podcast, we’re speaking with Rhonda Ashburn, Executive Director of the AFSA Education Foundation. We touch on the power of financial education and look at the many successes the Foundation has had in 2019. We also take a look at the path forward in 2020, when AFSAEF will be celebrating its 30th anniversary.

Episode 8 - Rhonda Ashburn, Executive Director, AFSAEF

Frank Salinger

In this episode of the AFSA Extra Credit Podcast, we’re speaking with Frank Salinger, a longtime consultant for and former staff member of AFSA. Frank really needs no introduction – he’s been an integral part of protecting access to consumer credit since he joined the industry in the late 1970’s. We talk about what he’s working on with AFSA now and he gives his opinion on what AFSA members need to be focusing on right now.

In this episode of the AFSA Extra Credit Podcast, we’re speaking with Frank Salinger, a longtime consultant for and former staff member of AFSA. Frank really needs no introduction – he’s been an integral part of protecting access to consumer credit since he joined the industry in the late 1970’s. We talk about what he’s working on with AFSA now and he gives his opinion on what AFSA members need to be focusing on right now.

Episode 7 | Frank Salinger

Rohit Dewan

In this episode of the AFSA Extra Credit Podcast, we speak with Rohit Dewan, Head of Public Policy with OneMain Financial. OneMain offers personal and auto loans in all 50-states. We talk about some of the issues Rohit and OneMain see in the consumer credit space, including debt settlement companies. We also touch on some of the things Rohit has learned throughout his career.

In this episode of the AFSA Extra Credit Podcast, we speak with Rohit Dewan, Head of Public Policy with OneMain Financial. OneMain offers personal and auto loans in all 50-states. We talk about some of the issues Rohit and OneMain see in the consumer credit space, including debt settlement companies. We also touch on some of the things Rohit has learned throughout his career.

Episode 6 - Rohit Dewan, Head of Public Policy, OneMain Financial

John Findley

On this episode of the AFSA Extra Credit Podcast, we're speaking with John Findley, CEO of LemonadeTraining, a company that helps businesses develop game-based education programs. We talk a bit about game-based training, but really take the opportunity to talk about LemonadeTraining’s new whitepaper that delves into ways companies can overcome obstacles to digital adoption across generations. We touch on the important role that front line staff plays in digital adoption and some of the hurdles we face dealing with different consumers. Lemonade Training  How to Overcome Obstacles to Digital Adoption Across Generations

On this episode of the AFSA Extra Credit Podcast, we're speaking with John Findley, CEO of LemonadeTraining, a company that helps businesses develop game-based education programs. We talk a bit about game-based training, but really take the opportunity to talk about LemonadeTraining’s new whitepaper that delves into ways companies can overcome obstacles to digital adoption across generations. We touch on the important role that front line staff plays in digital adoption and some of the hurdles we face dealing with different consumers. <a href="https://www.lemonadetraining.com/" rel="nofollow" target="_blank">Lemonade Training</a> <a href="https://resources.lemonadetraining.com/obstacles-to-digital-adoption-across-generations-whitepaper-fb" rel="nofollow" target="_blank"> How to Overcome Obstacles to Digital Adoption Across Generations</a>

Episode 5 - John Findley, CEO, Lemonade Training

Simon Keymer

In this episode of the AFSA Extra Credit Podcast, we talk with Simon Keymer, who has worked with AFSA’s state government affairs team for the last several years. This is the last of our recordings from AFSA’s Annual meeting. We talk about what he’s working on with SGA and the trouble he sees with Referendums. He also speaks about what he’s learned in his career and shares some best practices. Members can access SGA's whitepapers, 50-state surveys and talking points via the SGA Resources area of the website. Follow AFSA SGA on Twitter @AFSA_SGA. 

In this episode of the AFSA Extra Credit Podcast, we talk with Simon Keymer, who has worked with AFSA’s state government affairs team for the last several years. This is the last of our recordings from AFSA’s Annual meeting. We talk about what he’s working on with SGA and the trouble he sees with Referendums. He also speaks about what he’s learned in his career and shares some best practices. Members can access SGA's whitepapers, 50-state surveys and talking points via the <a href="https://www.afsaonline.org/State/Resources" rel="nofollow" target="_blank">SGA Resources area</a> of the website. Follow AFSA SGA on Twitter <a href="https://twitter.com/afsa_sga?lang=en" rel="nofollow" target="_blank">@AFSA_SGA</a>.

Epsode 4 - Simon Keymer, Keymer Inc. & AFSA SGA Consultant

Danielle Fagre Arlowe

In this EXTRA, AFSA Senior Vice President Danielle Fagre Arlowe talks about the recent report from the National Consumer Law Center (NCLC). We point out some of the areas where the report falls short and talk about AFSA's response. View AFSA's blog post on this topic  here.

In this EXTRA, AFSA Senior Vice President Danielle Fagre Arlowe talks about the recent report from the National Consumer Law Center (NCLC). We point out some of the areas where the report falls short and talk about AFSA's response. View AFSA's blog post on this topic <a href="https://www.afsaonline.org/Blog/Post/15121/NCLC-s-Flawed-Debt-Collection-Report" rel="nofollow" target="_blank"> here</a>.

EXTRA | Danielle Fagre Arlowe Talks NCLC Report

Rex Ellison

In this episode of the AFSA Extra Credit Podcast, we speak to Rex Ellison, President &amp; CEO of Republic Finance and Chairman of the AFSA Education Foundation. Rex shares with us some best practices for building a successful traditional installment lending business and tells us about a what he's learned in his career so far. Rex also shares a powerful story about the impact installment loans can have on the lives of ordinary Americans.

In this episode of the AFSA Extra Credit Podcast, we speak to Rex Ellison, President &amp; CEO of Republic Finance and Chairman of the AFSA Education Foundation. Rex shares with us some best practices for building a successful traditional installment lending business and tells us about a what he's learned in his career so far. Rex also shares a powerful story about the impact installment loans can have on the lives of ordinary Americans.

Episode 2 - Rex Ellison, President & CEO - Republic Finance | AFSAEF Chairman

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