Ranked #1
Stressful Conversations. Addressing the Risks.
Stressful Conversations. Addressing the Risks.
In this episode, one of our expert hostage negotiators describes how they calmed an armed criminal trapped in a bank wit... Read more
4 Jul 2021
•
29mins
Ranked #2
Difficult people. Difficult conversations
Difficult people. Difficult conversations
In this episode, Martin, one of the hostage negotiators, recalls an incident where he deals with a protestor dressed as ... Read more
17 Jun 2021
•
40mins
Ranked #3
Emotional Labelling
Emotional Labelling
Chris and Martin talk through how they use emotional labelling during a real life crisis . Recounting a scenario where M... Read more
3 May 2021
•
38mins
Ranked #4
Mirroring
Mirroring
Here Chris recalls an incident where he was called to an armed siege in central London. Another successful conclusion a... Read more
3 May 2021
•
37mins