How to Develop Emotional Agility At Work: A Conversation with Susan David
Regardless of how well you track tangible metrics in your workplace, neglecting underlying emotions has enduring costs, says Susan David, author of the best-selling book Emotional Agility. Many performance gaps are partly caused by human factors—underlying conditions that don’t necessarily show up on Pareto charts, yet have as much relevance and bearing on business outcomes as other common gaps that are identified as problems to address. Join this WLEI podcast for a wide-ranging conversation about the need to acknowledge and “manage” emotions as a means of developing broader agility for your work team.
22 Jun 2020
How Will Lean Shape the Post-Covid World?
"What will the world look like when Covid-19 recedes, and what role will Lean play? According to Lean Pioneer Dan Jones, Lean can play a key role in shaping the emerging economy in numerous ways—not simply boosting performance of legacy assets of mass production, but also helping to scale up new technologies much faster through several generations with user feedback. “Most significantly, it can mobilize the creative contribution of everyone, including users, to develop very different and sustainable systems for the future.” Tune in to this conversation between Dan and WLEI Podcast Host Tom Ehrenfeld for an engaging conversation into the potential role of Lean as we move into and beyond this current age. Download a transcript of the interview here. And check out this Lean Post adapted from Dan’s talk."
25 May 2020
Designing the Future: A WLEI Podcast with Rivian CEO RJ Scaringe and COO Jim Morgan
If you do not yet know the company Rivian you will undoubtedly know it very soon.In 2019 Rivian made waves in the auto industry by announcing two “electricadventure vehicles”, the R1T – an electric pickup truck - and the R1S - an electric SUV. Both vehicles are expected to launch in the United States later thisyear and globally in 2021. Rivian is also developing a fleet of electric deliveryvans to fulfill a 100,000-unit order placed by Amazon. In the last twelvemonths the electric vehicle company has raised 3 billion dollars.Listen in to hear how R.J. and Jim are bringing this vision to life.Reference links: Podcast teaser video Rivian.com Episode One: The Climb | Adventurous Forever | Rivian Elon Musk’s New Nemesis: Rivian Founder R.J. Scaringe Has a $3 Billion War Chest And Tesla In His Headlights
17 Feb 2020
Coachable: Insights and approaches to situational leadership
Join my conversation with Art Smalley as he walks us through two models for situational leadership and coaching. Hersey, Blanchard & Johnson’s examination of leadership (and coaching) styles relative to learner (and performer’s) behavior, from the book Management of Organizational Behavior, and The Dreyfus Model of Skill Acquisition. Art adds context and color by weaving in stories from parenthood, his years of experience at Toyota, and relates the content to his work with Four Types of Problems. Together, we explore the thresholds of performers at all levels as a way to help assess and engage the right coaching approach for the situation. Please join our conversation by emailing your thoughts and questions to firstname.lastname@example.org Related Articles/ content: Four Types of Problems (book) Four Types of Problems (webinar) Management of Organizational Behavior (book) Dreyfus Model of Skill Acquisition (Wikipedia) Art’s website
25 Nov 2019
Most Popular Podcasts
Alan Mulally, former Ford and Boeing CEO sits down with Jim Morgan to discuss Leadership, Designing the Future Special
“It seemed nothing short of a miracle could save Ford Motor Company in the mid 2000s. Ford didn’t receive a miracle, but it did get something just as valuable: Alan Mulally.” (Daniel Miller, The Motley Fool, May 2015) In this podcast, Alan shares: His view on the CEO’s role in a successful transformation. What “people first” leadership means to him and how his basic values and love for people guide his decision making. What he learned about innovation and customer focus from his lawn mowing business. How his early experiences with lean and Toyota shaped his views on leadership and the importance of an effective management system. How he has continuously improved and evolved his Working Together Management System for over 40 years, starting with aircraft development, then transformations of global organizations, and finally how it influences his work today with Google, Mayo Clinic, and Carbon 3D. To learn more go to lean.org
21 Jan 2019
What’s the problem: A conversation with Pat Greco on transforming education through rapid problem solving
Pat Greco In 2011, Dr. Pat Greco began as the superintendent of the Menomonee Falls School District in Wisconsin. She faced no shortage of problems: a suspension rate seven times higher than the state average, performance gaps across income and race, cost overruns, and a failure to meet performance goals defined under the No Child Left Behind Act among others. Not to mention a new administration was upending collective bargaining for public sector employees instilling fear within the teachers she was setting out to lead. By the end of her tenure she had led the school district to rank as one of the country’s best. She did so primarily through PDCA cycles in the classroom between teachers and students, as well as between management and the board of education.
6 Jan 2020
On the Job: Discovering Strategy by Doing the WORK, a conversation with Dave Brunt, CEO of the Lean Enterprise Academy in the UK
In a conversation across the Atlantic LEI’s president, Josh Howell, talks to the Lean Enterprise Academy’s CEO, Dave Brunt, about the strategic value of executives doing the value-creating work of their organization. Dave shares what happened when a team member left LEA and he became responsible for picking, packing, and shipping to customers books about lean thinking. Additional Resources: Lean Solutions book Creating Lean Dealers workbook Learning to See workbook
4 Nov 2019
Amazon and Buffet Tackle the Healthcare Tapeworm with Eric Buehrens and Chet Marchwinski
A few weeks ago Amazon CEO Jeff Bezos, Berkshire Hathaway CEO Warren Buffet, and JPMorgan Chase CEO Jamie Dimon announced that they are forming their own company to combat the costs and issues with healthcare in the US. Eric Buehrens sat down with LEI's Communications Director, Chet Marchwinski to discuss this new organization, and talk about some of the challenges they may face and offering some advice.
22 Mar 2018
Coachable: Two Conversations Built on Trust, Inspiration, Experimentation and Transformation.
Meet two influential voices in my own coaching practice: Paul Serafino who first engaged me in a coaching way in the business environment, opening my eyes and heart to growth and development. And Jason Berkman, a leader who I was fortunate enough to coach and learn with in LEI’s co-learning program. In two candid conversations, we explore the differences between coaching, managing, leading and training, the importance of trust and motivations, and how a coaching relationship emerges. We further explore the value of failure, the role of emotions, pushing through our thresholds and making the decision to transform, because “the challenge you’ve been asking for your whole life is finally here.” Please join our conversation by emailing your thoughts and questions to email@example.com Related Articles: 5 Ways My Thinking Changed With the Help of a Lean Coach A bold lean experiment in one of our kitchens
28 Oct 2019
Coachable: A Model Story, Coaching Work Improvement
January 27, 2020 Featuring: Deborah McGee and Bryant Sanders As this series continues to explore the implications and dynamic of “coaching” in a business environment, Bryant Sanders models the mindset and techniques for coaching work improvement to develop people. Bryant draws on 26 years Toyota experience to facilitate his coaching techniques with a team in the field leading to a dramatic improvement in the work. He walks us through the story from deciding where to focus, to earning the team’s trust, facilitating reflection solidifying the what and the why and then leveraging one another’s strengths to upskill the team and eliminate difficulty and waste in the work. An excellent study in masterful coaching on the floor where the work happens. We invite your thoughts and experiences about coaching and being coached: email your stories! firstname.lastname@example.org Related Articles/ content: · The Hard Work of Making Hard Work Easier (article) · Job Breakdown Sheet (pdf) · Making Hard Work Easier (article)
27 Jan 2020
Building A Fearless Organization: An interview with Harvard Business School Professor Amy Edmondson
How can one create a safe workplace where all employees are encouraged and expected to take ownership of their work? How can one build simple mechanisms to enable individuals to ask healthy questions and challenge each other? Harvard Business School Professor Amy C. Edmondson discusses these questions and more with LEI's Tom Ehrenfeld in a conversation triggered by her recent book The Fearless Organization. Additional Resources: The Fearless Organization by Amy Edmondson How Teaming Produces Execution-as-Learning By Amy C. Edmondson
21 Oct 2019
Port to Plate, Lean Changes the Restaurant Industry with Legal Sea Foods' Executive Chef Rich Vellante
Can the restaurant industry change they way they've worked for decades? Legal Sea Foods has been on their lean journey for a few years and lean has influenced everything from the second that fish is caught right up until their guest has left the restaurant. Legal Sea Foods' Executive Chef, Richard Vellante sat down with LEI's Senior Coach, Josh Howell to talk about some of the changes and experiments that have taken place at several of Legal Sea Food's locations.
18 Jul 2018
What’s the Problem: An interview with medical oncologist and CEO of Instituto de Oncologia do Vale (IOV), Dr. Fred, on reducing the cancer burden
Dr. Carlos Frederico Pinto (aka ‘Dr. Fred’) is a medical oncologist and CEO of Instituto de Oncologia do Vale (IOV), one of Brazil’s top oncology clinics. There are few problems more important than the one Dr. Fred and IOV are trying to solve: reducing the cancer burden. In the podcast, Dr. Fred explains how he’s led IOV through lean transformation in service to solving this problem. He details three distinct stages of transformation: 1) improving patient care flow and quality; 2) building a management system to enable growth; 3) developing leaders in preparation for succession. Dr. Fred also shares how oncology built in him a resilience to failure, and in turn, how that resilience has served him in leading transformation. Read more about Dr. Fred and IOV, head over to Planet Lean for case studies and interviews. Dr. Fred will speak at the Lean Summit in Carlsbad, California next April 6-7. To learn more and register, click here.
11 Nov 2019
Lean in the Time of Coronavirus
In times of crisis, lean offers a stable approach to healthy work. Furthermore, as Jim Womack notes in this podcast with Tom Ehrenfeld, foundational lean practices such as just-in-time supply chains are not—and have never been—liabilities in a time such as today’s coronavirus outbreak. Misguided stories about the woes of JIT are as misguided today as they were when they appeared during avian flu, SARS, and other legitimate medical events that required large supplies of emergency goods. Womack also talks about the lessons to be found in Karen Gaudet’s book Steady Work as they relate to having a stable work environment that enables people to not think about the work—but to already have that mindfulness built in, so they can simply serve other humans in the moment, at a time of great need. Listen to this conversation on the LEI podcast here. Related articles/content: Jim Womack’s 2006 essay Just In Time, Just In Case and Just Plain Wrong. Jim Womack’s 2006 essay Fewer Heroes, More Farmers. Karen Gaudet’s book Steady Work.
9 Mar 2020
My Personal Turning Point: Reflecting on a Decade as a Lean Coach
Josh Howell shares his decade-end reflections, focusing on why he left Starbucks in 2013. His reasons may surprise you. He also interrogates the question, “If a company discontinues a formal lean initiative, or lean program, or lean team, does that mean its lean implementation has failed?”
14 Jan 2020
Leadership at the Gemba with Scott Heydon and John Shook
Former Starbucks Executive and Senior Coach at LEI Scott Heydon, joined author and LEI Chairman John Shook for a last minute learning session at the Lean Coaching Summit. The response was so positive we've adapted it to be a podcast.
5 Nov 2018
Closing the Learning Gap with Steven Spear
Today's podcast features a conversation about closing learning gaps between LEI's CEO Eric Beuhrens and Steve Spear. Steve is author of a few works key to understanding lean. There’s “Decoding the DNA of the Toyota Producing System” and “Learning to Lead at Toyota,” both in Harvard Business Review and his book The High Velocity Edge. As you’ll hear, Steve’s work really focuses on how Toyota as one of a few real exceptional organizations competes on the basis of a management system that optimizes on the speed, quality, and breadth of problem solving talent. He coaches these capabilities into organizations ranging from hospitals, industrial companies to the US Navy through his company HVE LLC, and teaches about them at MIT where he’s a senior lecturer. In this conversation chapters from his book The High Velocity Edge were mentioned. To read a pdf of those chapters go to: https://www.lean.org/downloads/The-High-Velocity-Edge-Chpt-1-4and5.pdf
14 Aug 2018
Tracey and Ernie Richardson with John Shook Live at the Lean Transformation Summit
Tracey and Ernie Richardson, authors of the Toyota Engagement Equation join John Shook on the main stage at the Lean Transformation Summit in Nashville.
28 Mar 2018
Four Types of Problems, author Art Smalley digs in on problem solving
Author Art Smalley joins Chet Marchwinski to discuss problem solving and his new book Four Types of Problems from reactive trouble shooting to creative innovation.
21 Dec 2018
Preventing Problems by Thinking Upstream: A Talk with Author Dan Heath
“We should shift more of our energies upstream personally, organizationally, nationally, and globally. We can and we should stop dealing with the symptoms of problems again and again, and start fixing them." So writes author Dan Heath in his terrific new book Upstream: The Quest to Solve Problems Before They Happen, which has just been published. This conversation between LEI editor Tom Ehrenfeld and Dan explores the practical applications of the upstream mindset, and; given the timing, explores how upstream thinking is all the more relevant in our current pandemic. Please listen in, and stay tuned until the final minutes of this podcast: Dan makes a special offer to all you listeners!
23 Mar 2020