STOP THE FALSIFIED CUSTOMER EXPERIENCE - VIDI CAMERAS
STOP THE FALSIFIED CUSTOMER EXPERIENCE - VIDI CAMERAS
ViDi founder Tanner Yarro witnessed a scene while leading a youth trip that forever changed the direction of the ViDi br... Read more
16 Dec 2015
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23mins
Afends - Customer service via Live Chat in e-commerce - Hello Customer Podcast / Season One / Fashion
Afends - Customer service via Live Chat in e-commerce - Hello Customer Podcast / Season One / Fashion
In the first episode of the Hello Customer Podcast, Espree interviews Cassy Miller-Crispe on how Afends provides custome... Read more
9 Dec 2015
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14mins
Customer First @ Volcom: from sports brand to popular culture
Customer First @ Volcom: from sports brand to popular culture
The quest for spiritual intoxication… No, it’s not a cult. It’s the driving force behind lifestyle apparel brand Volcom.... Read more
2 Dec 2015
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18mins
Osiris - 'Thinking outside the shoe box', Listening to connect with customers - Hello Customer Podcast / Season One / Fashion
Osiris - 'Thinking outside the shoe box', Listening to connect with customers - Hello Customer Podcast / Season One / Fashion
For Brian Reid, founder of Osiris, incredible sneakers are not a commodity. Each pair is a piece of art. And to continua... Read more
25 Nov 2015
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37mins
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MeUndies - Creating intrigue to skyrocket becoming a top brand - Hello Customer Podcast / Season One / Fashion
MeUndies - Creating intrigue to skyrocket becoming a top brand - Hello Customer Podcast / Season One / Fashion
As a company that has to talk to people about their underwear (awkward), customer experience is at the tip-top of the pr... Read more
18 Nov 2015
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27mins
Element - Do well by giving back (and being an environmentally conscientious brand) - Hello Customer Podcast / Season One / Fashion
Element - Do well by giving back (and being an environmentally conscientious brand) - Hello Customer Podcast / Season One / Fashion
Growing up in an urban environment in a difficult household, Element founder Johnny Schillereff discovered comfort in th... Read more
11 Nov 2015
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24mins
Levi's - Creating popular collections based on Customer Feedback & Co-creation
Levi's - Creating popular collections based on Customer Feedback & Co-creation
When a company is as established as Levi’s (founded in the late 1800s), they have to continue to please generations-loya... Read more
4 Nov 2015
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24mins
Zappos - Delivering WOW to customers
Zappos - Delivering WOW to customers
In this episode of the Hello Customer Podcast, Espree interviews Rob Siefker, the Senior Director of the Customer Loyalt... Read more
28 Oct 2015
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21mins
