Jeremy Ball

On this episode of Culture, Comms &amp; Cocktails, Chuck Gose is joined by Jeremy Ball, who has earned the title of VP of Internal Comms, Philanthropy and Events at Big Lots. They talk about how the communications team rose to the challenge of keeping Big Lots employees in the loop through the pandemic; how they are encouraging good mental health and how they connect their people to their strategy. “Our entire work comes down to sharing the strategy of the company and helping people see themselves in that strategy.”Jeremy BallJeremy shares his experience of moving to two-way, digital communications. He credits his leaders for embracing their role as content creators and he highlights how employee ‘super users’ can shape the conversation about topics like diversity, equality and inclusion.“The old way of communicating was just to put up a poster, share a flyer, send a message, post something on the internet and just share it. And we know that that's not how people consume information these days, right? It's now done in shorter clips of time. It's done in smaller bites of information. People want to like, and comment and love and forward and tag someone to say, Hey, did you see this? And so the value of that human nature is really what we've harnessed”Jeremy BallFeatured in this episode:Find out what makes the communications team at Big Lots so effective.Get some insight into how employees across multiple Big Lots locations and roles are kept informed, inspired and involved.Learn from Jeremy’s description of how content, comments and interaction from leaders and employees is encouraged on their new digital employee experience platform.Pick up some tips on how your employees can help your organization with their recruitment needs.Be inspired by the impressive philanthropic achievements the Big Lots team have made for children’s charities.

On this episode of Culture, Comms &amp; Cocktails, Chuck Gose is joined by Jeremy Ball, who has earned the title of VP of Internal Comms, Philanthropy and Events at Big Lots. They talk about how the communications team rose to the challenge of keeping Big Lots employees in the loop through the pandemic; how they are encouraging good mental health and how they connect their people to their strategy. “Our entire work comes down to sharing the strategy of the company and helping people see themselves in that strategy.” Jeremy Ball Jeremy shares his experience of moving to two-way, digital communications. He credits his leaders for embracing their role as content creators and he highlights how employee ‘super users’ can shape the conversation about topics like diversity, equality and inclusion. “The old way of communicating was just to put up a poster, share a flyer, send a message, post something on the internet and just share it. And we know that that's not how people consume information these days, right? It's now done in shorter clips of time. It's done in smaller bites of information. People want to like, and comment and love and forward and tag someone to say, Hey, did you see this? And so the value of that human nature is really what we've harnessed” Jeremy Ball Featured in this episode: Find out what makes the communications team at Big Lots so effective. Get some insight into how employees across multiple Big Lots locations and roles are kept informed, inspired and involved. Learn from Jeremy’s description of how content, comments and interaction from leaders and employees is encouraged on their new digital employee experience platform. Pick up some tips on how your employees can help your organization with their recruitment needs. Be inspired by the impressive philanthropic achievements the Big Lots team have made for children’s charities.

Ep #52 - Jeremy Ball, Big Lots

Kelly Lawrence

Kelly Lawrence McCarran

On this episode of Culture, Comms &amp; Cocktails, Chuck Gose is joined by the inspirational Kelly McCarran, Corporate Communications Manager at Weatherford. They talk about how to keep employees connected to their company’s culture, the role of data in communications and how to build humor into your messaging.Kelly shares some examples of the engaging campaigns she’s led, using employee’s stories. She describes the active role her leadership team have played in internal comms activities and talks about the importance of recognition in building an engaging culture.Featured in this episode:•	Find out how Kelly chose internal communication as a career.•	Learn about the cultural journey Weatherford has been on and how communication and sharing employee stories has been central to that.•	Discover what Kelly uses the One Weatherford app to share, including how the ability to translate content has helped employees feel more connected.•	Get some insight into the role leaders play in internal communication at Weatherford.•	Listen in to Kelly’s secrets for building humour into her communication in an effective and engaging way.

On this episode of Culture, Comms &amp; Cocktails, Chuck Gose is joined by the inspirational Kelly McCarran, Corporate Communications Manager at Weatherford. They talk about how to keep employees connected to their company’s culture, the role of data in communications and how to build humor into your messaging. Kelly shares some examples of the engaging campaigns she’s led, using employee’s stories. She describes the active role her leadership team have played in internal comms activities and talks about the importance of recognition in building an engaging culture. Featured in this episode: •	Find out how Kelly chose internal communication as a career. •	Learn about the cultural journey Weatherford has been on and how communication and sharing employee stories has been central to that. •	Discover what Kelly uses the One Weatherford app to share, including how the ability to translate content has helped employees feel more connected. •	Get some insight into the role leaders play in internal communication at Weatherford. •	Listen in to Kelly’s secrets for building humour into her communication in an effective and engaging way.

Ep #51 - Kelly Lawrence McCarran, Weatherford

On this episode of Culture, Comms &amp; Cocktails, Chuck Gose is joined by the amazing Shereen Daniels, managing director of HR Rewired and the HR Conversationalist. Shereen and Chuck discuss how HR professionals can rewire the culture of organizations to ensure they step up to the requirement to embed anti-racism and ensure racial equity. Shereen describes the maturity model she uses when working with CEOs to assess their current position and clarify their need to change.  A prolific content creator and commentator, Shereen talks about how to recognize the potential you have to raise your voice, share your experience and be part of this essential cultural shift.

On this episode of Culture, Comms &amp; Cocktails, Chuck Gose is joined by the amazing Shereen Daniels, managing director of HR Rewired and the HR Conversationalist. Shereen and Chuck discuss how HR professionals can rewire the culture of organizations to ensure they step up to the requirement to embed anti-racism and ensure racial equity. Shereen describes the maturity model she uses when working with CEOs to assess their current position and clarify their need to change. A prolific content creator and commentator, Shereen talks about how to recognize the potential you have to raise your voice, share your experience and be part of this essential cultural shift.

Episode #50 - Shereen Daniels, HR Rewired

Jasmine Davis

Lisa Yeaton

On this episode of Culture, Comms &amp; Cocktails, Chuck Gose is joined by two amazing guests from Extreme Networks, Jasmine Davis, Internal Communications Manager, and Lisa Yeaton, Senior Social Media Specialist, as they talk about the intersection of internal communications and social media, the importance of video content, and how to keep CEOs real.Double the guests mean double the content! Listen in as Jasmine and Lisa give a unique perspective on how their roles form a ‘dream team’ for reaching employees and how data helps them target and customize what and how they present their content for maximum effectiveness.

On this episode of Culture, Comms &amp; Cocktails, Chuck Gose is joined by two amazing guests from Extreme Networks, Jasmine Davis, Internal Communications Manager, and Lisa Yeaton, Senior Social Media Specialist, as they talk about the intersection of internal communications and social media, the importance of video content, and how to keep CEOs real. Double the guests mean double the content! Listen in as Jasmine and Lisa give a unique perspective on how their roles form a ‘dream team’ for reaching employees and how data helps them target and customize what and how they present their content for maximum effectiveness.

Episode #49 - Jasmine Davis & Lisa Yeaton, Extreme Networks

Nicole Alvino

Episode #48 - Nicole Alvino, SocialChorus by Chuck Gose, SocialChorus

Episode #48 - Nicole Alvino, SocialChorus

Mike Walsh

With many workers going remote and frontline employees needing easier access to information, the digital employee experience (DEX) is at the top of mind for communicators, HR leaders and IT departments. Mike Walsh, product marketer at SocialChorus, joins the podcast to talk about recent research about DEX and trends we're seeing.

Episode #47 - Mike Walsh, SocialChorus

Kristen Cronyn

Comms transformation and digital transformation are both hot topics with internal communicators. And with the launch of CommunityONE, Kristen Cronyn is leading the charge at M&amp;T Bank. As the Administrative Vice President, Employee Communication Product Owner, listen to Kristen share their early successes. And when a company focuses on the customer experience AND the employee experience, you know the results are going to be fantastic.

Episode #46 - Kristen Cronyn, M&T Bank

Karen DiScala

Burlington Stores faced the same challenge that a lot of retailers faced at the start of the pandemic. But their response, at least when it comes to internal communications, was a bit different. Karen DiScala, VP of communication at Burlington Stores, talked about their aggressive approach to keeping employees informed during the crisis. And the results were astounding and rewarding.

Episode #45 - Karen DiScala, Burlington Stores

Rey Bouknight

Go all the way back to the beginning of this podcast and you'll find that Rey Bouknight was the very first guest. And now he has joined SocialChorus as a strategic advisor. After leaving MGM Resorts, Rey then went to work for the Michigan Department of Health and led communication efforts during the pandemic.

Episode #44 - Rey Bouknight, SocialChorus

Kyla Turner

Kyla Turner was the fourth guest on this podcast, all the way back in 2018 when she was the communications manager at Love's Travel Stops. Flash forward to 2020 and Kyla has now joined SocialChorus as a strategic advisor. Listen to Kyla talk about her career path, her experience as a SocialChorus customer and what attracted her to join the SocialChorus advisory team.

Episode #43, Kyla Turner, SocialChorus

Internal comms served straight up. Culture, Comms &amp; Cocktails is an internal comms themed podcast from SocialChorus and hosted by Chuck Gose. Every few weeks, you'll hear an interview from an internal communicator by an internal communicator. 🎧🍸

Chuck is a fantastic host and he has sourced a wide variety of guests and backgrounds.  This is a must-listen!

Chuck Makes Internal Comms Fun

With his experience in comms roles at big companies like Rolls Royce and now working with a range of customers at SocialChorus, this will be a great series!

Chuck will make a great host!

Culture, Comms & Cocktails

Bridget Therriault

Communicators dream of having CEOs and other leadership members be enthusiastic about internal communications. And Bridget Therriault, System Director for Corporate Affairs at Main Line Health, and her team are living the dream. Listen to how their new internal comms platform, MLH To Go, has connected leaders with the teams and given all employees one platform that they can all use. And the creation, investment and launch of MLH To Go was centered all around an aging intranet.

Episode #22 - Bridget Therriault, Main Line Health

Kathy Craig

I thought I had about heard it all when it came to creativity and internal comms. . . but I'm glad I hadn't. Listen to Kathy Craig from Whirlpool talk about their Whirlpool 360 internal communications platform and hear an event they conducted that wouldn't let employees "escape" without learning more.

Episode #14 - Kathy Craig, Whirlpool

Melissa Murray

It was a lot of fun working with Melissa Murray and the team at CP on implementing CP XChange, the company's primary internal communication platform. Being a 100+ year-old railway company, you can imagine some of the communication challenges they face. Union workforce. Workers away from computers and traditional access. Spread out over thousands of miles. But CP XChange has brought the company together.

Episode 15 - Melissa Murray, Canadian Pacific Railway

Allison Nelik

Internal communicators who are looking to be more efficient with their time but continue to build creative content would be wise to listen to Allison Nelik, VP of Internal Communications at MSCI. On this episode of Culture, Comms &amp; Cocktails, Allison shares how they've streamlined their internal communication efforts, all the while publishing important news and information in more locations where employees want it. They've also expanded on internal podcasts, which will be of interest to those looking to launch their own company podcasts.

Episode #20 - Allison Nelik, MSCI

Amy Hadsock

When many think of internal communications, we think of large corporations. And that's true. But also non-profits make investments in keeping employees in the know, too. Amy Hadsock is the Senior Director of News Channels for the American Cancer Society and she shares how ACS2Go has changed internal comms for the good there.

Episode #19 - Amy Hadsock, American Cancer Society

Chris Berger

I've been connected on LInkedIn with Chris Berger for a few years now, and that included his time at Walmart to now being the Assistant Vice President of Corporate Communications at Atrium Health. Listen to hear about his strategy when it comes to leading the employee advocacy charge at Atrium, but he also shares additional insights into Teal Insider, their new internal communications platform. Culture, Comms &amp; Cocktails is internal comms served straight up.

I've been connected on LInkedIn with Chris Berger for a few years now, and that included his time at Walmart to now being the Assistant Vice President of Corporate Communications at Atrium Health. Listen to hear about his strategy when it comes to leading the employee advocacy charge at Atrium, but he also shares additional insights into Teal Insider, their new internal communications platform. Culture, Comms &amp; Cocktails is internal comms served straight up.

Episode #18 - Chris Berger, Atrium Health

Michael Lund

On this episode of Culture, I interview Michael Lund, product designer at SocialChorus. I ran into Michael at FutureComms in April and knew he'd share some great thoughts on the importance of design and important advice for communicators.

Episode #10 - Michael Lund, SocialChorus

Kyla Shea

CSG heard from employees that employee communications needed more buzz. . . and so Kyla Shea, global communication strategist, and the CSG communications team delivered The Buzz this year. It's their one true global internal communications platform that sends relevant personalized news where employees are - whether that's on the web or on their phone. Listen to Kyla share how feedback is an important part of the culture at CSG and how it continues to improve The Buzz.

Episode #17 - Kyla Shea, CSG

Joey Nord

I thought it would be a good idea to interview communicators who were at this year's FutureComms event in New York City. And while it might have a been a good idea, I only had time to interview one. Listen to Joey Nord, director of corporate communications, at Ciox Health share her experiences in year 1 of using a new internal communications platform and what she wants to have happen in year 2.

Episode #09 - Joey Nord, Ciox Health

This summer, SocialChorus shared the 2019 Internal Communicator Index, a new study that sheds some light on a few new IC trends and data points. Sonia Fiorenza, the VP of Communications &amp; Engagement at SocialChorus, talks about why communicators should be paying attention, in addition to some of her own thoughts on the profession.

Episode #13 - Sonia Fiorenza, SocialChorus

Mitch Reyes

A common theme in communications is about internal going external and external coming internal. But this is a unique case from Extreme Networks where their internal comms platform is being used to communicate and connect an external partner network - and the same platform is used to connect employees. Mitch Reyes is part of the marketing team who has led E360 to what it is today.

Episode #21 - Mitch Reyes, Extreme Networks

Mike Klein

I took advantage of being at IABC World Conference and interviewed Mike Klein, Principal at Changing the Terms and long-time volunteer/agitator at IABC. In this conversation, we talked about how companies are missing out on discovering who their influencers are inside the business.

Episode #12 - Mike Klein, Changing the Terms #iabc19

Charlotte Riss

Delphi Technologies has been through a lot of changes in the past few years. And thankfully, Charlotte Riss, global internal communications manager, has been there leading the charge. Listen to her stories about wading through a company split and welcoming new CEOs, along with some of the communication challenges and opportunities with each.

Episode 16 - Charlotte Riss, Delphi Technologies

Michael Nord

While at IABC World Conference this week, I spoke with Michael Nord, Client Relations Director at The Fifth Business and member of IABC's International Executive Board (IEB). No matter where we meet, I always enjoy conversations with Michael and hope you enjoy this one about his volunteer commitment to IABC and his journey along the way.

Episode #11 - Michael Nord, The Fifth Business #iabc19

Lindsay Williams

How does your company communicate during acquisitions? Listen to Lindsay Williams, the director of digital communications at AccentCare, talk about how their internal communications platform is critical to bringing in these new employees. She also has great advice for internal communicators who get hung up on things being "perfect."

Episode #08 - Lindsay Williams, AccentCare

Paul Baltes

In the pandemic, the world is recognizing and celebrating the dedication and sacrifices of those medical professionals on the frontline. And while they might not be treating patients, healthcare communications pros like Paul Baltes are also going above and beyond. As the director of communications for Nebraska Medicine, listen to Paul share how they are informing and protecting employees, patients and the general community’s . Culture, Comms &amp; Cocktails is internal comms served straight up.

In the pandemic, the world is recognizing and celebrating the dedication and sacrifices of those medical professionals on the frontline. And while they might not be treating patients, healthcare communications pros like Paul Baltes are also going above and beyond. As the director of communications for Nebraska Medicine, listen to Paul share how they are informing and protecting employees, patients and the general community’s . Culture, Comms &amp; Cocktails is internal comms served straight up.

Episode #31 - Paul Baltes, Nebraska Medicine

Susan Cleveland

Imagine around the same time a brand new company has formed (out of an old company) and then a pandemic hits. That's what Susan Cleveland and the team at Trane Technologies spent their March doing. Listen to their experiences of communicating during the health crisis and how a brand new internal comms platform - ClimateZone - became an invaluable resource. Culture, Comms &amp; Cocktails is internal comms served straight up.

Imagine around the same time a brand new company has formed (out of an old company) and then a pandemic hits. That's what Susan Cleveland and the team at Trane Technologies spent their March doing. Listen to their experiences of communicating during the health crisis and how a brand new internal comms platform - ClimateZone - became an invaluable resource. Culture, Comms &amp; Cocktails is internal comms served straight up.

Episode #30 - Susan Cleveland, Trane Technologies

Randy Sharma

During the COVID-19 crisis, we know that employees want to hear from the experts over anyone else, including doctors. That's why I invited my friend Dr. Randy Sharma, aka The Rock Doc, to share what he's experiencing on the front lines of the pandemic, as well as advice for those feeling isolated during this strange time.

Episode #29 - Randy Sharma, The Rock Doc Chronicles

Just this week, Edelman released its Trust Barometer Special related to COVID-19 and it's both important and inspiring for communicators to listen to. Joining the podcast is Tamara Rodman, Executive Vice President of their Employee Experience practice. We discuss the 8 key findings from the report that impact communicators. You can get the full report for free: https://www.edelman.com/research/edelman-trust-covid-19-demonstrates-essential-role-of-private-sector

Just this week, Edelman released its Trust Barometer Special related to COVID-19 and it's both important and inspiring for communicators to listen to. Joining the podcast is Tamara Rodman, Executive Vice President of their Employee Experience practice. We discuss the 8 key findings from the report that impact communicators. You can get the full report for free: <a href="https://www.edelman.com/research/edelman-trust-covid-19-demonstrates-essential-role-of-private-sector" rel="nofollow" target="_blank">https://www.edelman.com/research/edelman-trust-covid-19-demonstrates-essential-role-of-private-sector</a>

Episode #28 - Edelman report on COVID-19 and trust

Southern Company Gas wanted to stand out in their industry and upgrade and update the employee experience. To deepen the connection between the employees and the business, the company launched FUEL - their workforce communication platform. Listen to J.P. Salman, director of internal communications and creative services, talk about the early success they've had and the ambitious goals for 2020. Culture, Comms &amp; Cocktails is internal comms served straight up.

Southern Company Gas wanted to stand out in their industry and upgrade and update the employee experience. To deepen the connection between the employees and the business, the company launched FUEL - their workforce communication platform. Listen to J.P. Salman, director of internal communications and creative services, talk about the early success they've had and the ambitious goals for 2020. Culture, Comms &amp; Cocktails is internal comms served straight up.

Episode #27 - J.P. Salman, Southern Company Gas

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