Ranked #1
Catering to your customers where they are, Anne Bibb, VP of CX at Support Ninja
Catering to your customers where they are, Anne Bibb, VP of CX at Support Ninja
Anne Bibb is a veteran of customer care. She's a VP global head of customer experience for Support Ninja. But before all... Read more
28 Jun 2021
•
41mins
Ranked #2
The CIO to the CMO, to the Chief Customer / Community Officer
The CIO to the CMO, to the Chief Customer / Community Officer
Today's guest is Carol Fineagan, CIO for Nicholas and Company and formerly the CIO for Franklin Covey.https://www.linked... Read more
17 Jun 2021
•
5mins
Ranked #3
Digital Transformation Can Never Be Complete
Digital Transformation Can Never Be Complete
Today's guest is Carol Fineagan, CIO for Nicholas and Company and formerly the CIO for Franklin Covey.https://www.linked... Read more
16 Jun 2021
•
7mins
Ranked #4
Establishing Your Village, Network, Personal Brand, & Vulnerability in the Workplace
Establishing Your Village, Network, Personal Brand, & Vulnerability in the Workplace
Today's guest is Carol Fineagan, CIO for Nicholas and Company and formerly the CIO for Franklin Covey.https://www.linked... Read more
15 Jun 2021
•
7mins
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Ranked #5
Changing the Perspective on Female Leaders, w/ Carol Fineagan
Changing the Perspective on Female Leaders, w/ Carol Fineagan
Today's guest is Carol Fineagan, CIO for Nicholas and Company and formerly the CIO for Franklin Covey.https://www.linked... Read more
14 Jun 2021
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9mins
Ranked #6
Fulfillment and Happiness At Work - Employee Experience with Dr. Tracy Brower
Fulfillment and Happiness At Work - Employee Experience with Dr. Tracy Brower
Today's guest is Dr. Tracy Brower. She's the author of the secrets to happiness at work. She's a contributing writer for... Read more
8 Jun 2021
•
5mins
Ranked #7
We Agree on CX, Good. How about Frameworks?
We Agree on CX, Good. How about Frameworks?
DBX 3 - We Agree on CX, Good. How about Frameworks?Technology alone won't save you or make you better. Adopting framewor... Read more
30 Apr 2021
•
3mins
Ranked #8
Digital Adaptability
Digital Adaptability
DBX 2 - Digital AdaptabilityFirst there's intention, then there's action, and then there's discernment.Connect & Sha... Read more
26 Mar 2021
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4mins
Ranked #9
You Are A Digital Business
You Are A Digital Business
Hey 👋Welcome to DBX, a new podcast designed to take us beyond customer experience, digital experience, and into the bus... Read more
26 Mar 2021
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4mins
