Disgustomer Service

Sometimes customers just need to get things off their chest, so they have a good ol' rant at you. This week we're chatti... Read more

Some customers just love to share, and sometimes it's a little too much. This week we're talking about oversharing, and ... Read more

Customers can throw all sorts of curveballs, and sometimes their questions just make you go "huh?". This week we're talk... Read more

This week we're talking about our experiences of having to deal with shoplifting, bilking and eating pick n mix. We've a... Read more

It's the question that everybody dreads, you don't want to ask it - and you don't want to be asked it... "Can I talk to ... Read more

Sometimes, customers can be brutally honest. It's reassuring that they feel comfortable around us, but sometimes it HURT... Read more

We got so many returns stories last time, that we're returns have returned! From a bunch of flowers found in a car park,... Read more

For some reason, getting in trouble is part of the fun of working in the services industry. This week we're talking abou... Read more

Customers just love to threaten sometimes and the more dramatic they are, the funnier. This week we're talking about som... Read more

If you've worked in retail you'll know the perils of dealing with returns. This week we're exploring some of the odd but... Read more