Ranked #1
Hyper-personalizing the buying & sales experience for success with Alex Schmelkin, CMO of Unqork
Hyper-personalizing the buying & sales experience for success with Alex Schmelkin, CMO of Unqork
In this episode of CX Confessions: The Customer Experience Show, hosts Staci Satterwhite, Chief Customer Officer at Khor... Read more
13 Jul 2022
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28mins
Ranked #2
The Secret to Building Trust with Consumers with Kirsten Newbold-Knipp, Chief Marketing Officer at FullStory
The Secret to Building Trust with Consumers with Kirsten Newbold-Knipp, Chief Marketing Officer at FullStory
In this episode of CX Confessions: The Customer Experience Show, hosts Staci Satterwhite, Chief Customer Officer at Khor... Read more
29 Jun 2022
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39mins
Ranked #3
The future of partnership marketing with Cristy Ebert Garcia, CMO of Impact.com
The future of partnership marketing with Cristy Ebert Garcia, CMO of Impact.com
In this episode of CX Confessions: The Customer Experience Show, hosts Katherine Calvert, CMO at Khoros, and Spike Jones... Read more
8 Jun 2022
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27mins
Ranked #4
When candidates become customers with Susan Vitale, CMO at iCIMS
When candidates become customers with Susan Vitale, CMO at iCIMS
In this episode of CX Confessions: The Customer Experience Show, hosts Katherine Calvert, CMO at Khoros, and Spike Jone... Read more
25 May 2022
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31mins
Ranked #5
The Truth of Human Connection: Losing Labels
The Truth of Human Connection: Losing Labels
Human connection means recognizing that on the other side of the phone, the screen, the label—there's a human attached w... Read more
29 Mar 2022
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37mins
Ranked #6
Don’t Treat Your Customers Like Tickets
Don’t Treat Your Customers Like Tickets
We’ve all used Zoom at least once in the last two years—it’s even reached meme status. To get an inside scoop and his e... Read more
22 Mar 2022
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33mins
Ranked #7
The Power of Language
The Power of Language
Language is the backbone for creating trust. What does that mean for global brands? In a world full of diverse dialects,... Read more
17 Mar 2022
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34mins
Ranked #8
How Culture Influences Great CX
How Culture Influences Great CX
You’re growing — more employees, more locations, but the same community. How do you stay true to your culture during a t... Read more
22 Feb 2022
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31mins
Ranked #9
Keeping Customers in the Discussion
Keeping Customers in the Discussion
When tragedy strikes, people tend to spiral into anxiety and be overwhelmed—that's human nature. But, what if there was ... Read more
9 Feb 2022
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33mins
Ranked #10
All Marketing Is B2P (Business to People
All Marketing Is B2P (Business to People
Should we make the distinction between B2B and B2C marketing?Today’s guest says no, because all marketing is B2P (busine... Read more
25 Jan 2022
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30mins