Cover image of Patient No Longer (NRC Health)

Patient No Longer (NRC Health)

Ryan Donohue from NRC Health will take you inside the minds of healthcare leaders and innovators who are inspiring a positive shift in the customer experience. Each episode will be a deep dive into st... Read more

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Ranked #1

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Experience and Marketing and IT, Oh My!

Experience and Marketing and IT, Oh My!

What happens if you combine patient experience, marketing strategy, and information technology? Just ask Chris DuFresne,... Read more

27 Jun 2022

31mins

Ranked #2

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Winning the Peace: Ideas to Thrive Post-COVID

Winning the Peace: Ideas to Thrive Post-COVID

How do we “win the peace” in a healthcare world still reeling from the pandemic? We debate ideas for advancing the indus... Read more

6 Jun 2022

33mins

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Ranked #3

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It’s a Consumer World: Mapping What Matters to Consumers Near and Far - Ken Hughes

It’s a Consumer World: Mapping What Matters to Consumers Near and Far - Ken Hughes

In our first *international* episode we tap the infinite wisdom of Ken Hughes, world-renowned consumerism expert and 100... Read more

28 Apr 2022

35mins

Ranked #4

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Awestruck then Energized: Dissecting the Next Decade of Healthcare - Chris Bevolo

Awestruck then Energized: Dissecting the Next Decade of Healthcare - Chris Bevolo

2030 feels like a long way off but listen as Chris Bevolo, Chief Brand Officer of Revive, shares intriguing trends and s... Read more

28 Mar 2022

34mins

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Ranked #5

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Clarity in Chaos as Healthcare Pushes Ahead – Bert Miklosi

Clarity in Chaos as Healthcare Pushes Ahead – Bert Miklosi

Bert Miklosi returns with more healthcare-specific trends and predictions. Where is the industry headed? What will the p... Read more

16 Feb 2022

30mins

Ranked #6

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Themes, Trends, and even Tik Tok for Healthcare - Bert Miklosi

Themes, Trends, and even Tik Tok for Healthcare - Bert Miklosi

The first Patient No Longer podcast of 2022 is live! Join our host, Ryan Donohue, as he explores the new year and new tr... Read more

1 Feb 2022

31mins

Ranked #7

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Engaging consumers in the midst of COVID chaos - Chris Bevolo

Engaging consumers in the midst of COVID chaos - Chris Bevolo

The latest episode of NRC Health’s new Patient No Longer podcast is now live! Join our host, Ryan Donohue, as he chats w... Read more

9 Nov 2021

28mins

Ranked #8

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The beguiling world of healthcare branding - Chris Bevolo

The beguiling world of healthcare branding - Chris Bevolo

The latest episode of NRC Health’s new Patient No Longer podcast is now live! Join our host, Ryan Donohue, as he chats w... Read more

26 Oct 2021

28mins

Ranked #9

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Marketing with the consumer in mind - Jeff Shoemate

Marketing with the consumer in mind - Jeff Shoemate

A replay of our interview with Jeff Shoemate, Chief Marketing and Communication Officer at Allina Health. Jeff joined u... Read more

12 Oct 2021

42mins

Ranked #10

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Meeting the customer where they are - Debra Legan

Meeting the customer where they are - Debra Legan

Join host Ryan Donohue as he speaks with Debra Legan, Vice President of Marketing and Consumer Engagement at PIH Health.... Read more

27 Sep 2021

34mins

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