The Phorest Blog

How do you define happiness? When do you know you’ve found it, and what can you do to maintain it? Significant events su... Read more

Managing a salon or spa business is a handful and staying on top of the numbers is hard work, but essential. Make your s... Read more

You can't be in your salon 24/7... that's why mystery shopping visits exist! How do you go about them? Who do you get in... Read more

Whether it be on Twitter, Instagram, Facebook or any other social media platform, rules can change overnight. You have t... Read more

Salon staff room wars aren't uncommon. Often, they reveal leadership & culture issues. Learn how to handle them with... Read more

Do you ever reach out to your salon retail sales rep to tell them about what you’re putting forward as the product of th... Read more

Look at your desk right now; what does it represent? How many things do you have on it? Are they all necessary? Can you ... Read more

Opening a salon is exciting – especially if it’s your first – but it’s important to get it right from the very start. To... Read more

Opening a salon is an amazing accomplishment, but as many would say, also quite the stressful experience. Fortunately, s... Read more

There is no definitive way to deal with bullying & harassment, but you must protect your employees' safety & wel... Read more

With or without a colleague, the conversation starters in this episode will feel natural and can help take the stress ou... Read more

As a business owner, it is vital to know about the inner details of your business. Salons can be complicated businesses ... Read more

Funding your new business or expanding your existing one is exciting. This episode explores secured and non-secured ways... Read more

You would think that such a simple thing as rebooking on the day or getting clients to join your loyalty program should ... Read more

In an ultra-competitive climate in which 78% of customers don’t come back because they perceive an attitude of indiffere... Read more

It's down to you to be constant in your attitude and vision to improve salon team morale and overall success. But how? I... Read more

In this episode, we focus on 5 simple but effective salon social media hacks to grow your following and engagement on so... Read more

After teaching on all the main stages of North America, travelling internationally, and completing hundreds of private t... Read more

How we find jobs has changed. Plus, there's often a discrepancy between the skills hair and beauty courses teach, and th... Read more

Designing a functional and attractive salon or spa that represents the brand and vision is for some, the most exciting p... Read more