As part of our research into using generative AI in technical communications, we ran a survey to discover the questions that technical communicators are asking. In this episode, we review those questions and identify some common themes.  About Cherryleaf: Cherryleaf

As part of our research into using generative AI in technical communications, we ran a survey to discover the questions that technical communicators are asking. In this episode, we review those questions and identify some common themes.  About Cherryleaf: <a href="https://www.cherryleaf.com/" rel="nofollow" target="_blank">Cherryleaf</a>

137. Using AI in techcomm: the questions you’re asking

When people talk about AI, chatbots, and tools like ChatGPT, all the new terminology can make it hard to understand how it all works. In this episode, we're going to look at the definitions of some of the words that you might hear.Register for our webinar Using AI in techcomm: What you asked, and the answersThursday 29th June 2023 As a way of bridging the gap between the potential of Artificial Intelligence (AI) and the specific needs of Technical Communicators, we conducted a survey within the technical communications community. We wanted to uncover the most pressing questions, concerns, and areas of interest related to using AI and ChatGPT in technical communications. In this webinar, we’ll present some of the questions you raised, and outline the answers to those questions. Additionally, we will present a framework for identifying opportunities and best practices for integrating ChatGPT and AI into their technical authoring processes. About Cherryleaf: Cherryleaf

When people talk about AI, chatbots, and tools like ChatGPT, all the new terminology can make it hard to understand how it all works. In this episode, we're going to look at the definitions of some of the words that you might hear.<a href="https://events.teams.microsoft.com/event/39efffd4-fad0-4205-8c27-ec834fd5375e@8345461e-355e-43df-8713-0ae0008cc18d" rel="nofollow" target="_blank">Register for our webinar Using AI in techcomm: What you asked, and the answers</a>Thursday 29th June 2023 As a way of bridging the gap between the potential of Artificial Intelligence (AI) and the specific needs of Technical Communicators, we conducted a survey within the technical communications community. We wanted to uncover the most pressing questions, concerns, and areas of interest related to using AI and ChatGPT in technical communications. In this webinar, we’ll present some of the questions you raised, and outline the answers to those questions. Additionally, we will present a framework for identifying opportunities and best practices for integrating ChatGPT and AI into their technical authoring processes. About Cherryleaf: <a href="https://www.cherryleaf.com/" rel="nofollow" target="_blank">Cherryleaf</a>

136. Generative AI, what do the buzzwords mean?

In this episode, we talk about writing procedures that are needed for regulatory compliance. By this we mean organisations that might be investigated by a regulatory body. We describe the different approaches to creating the content. We'll post a transcript to the Cherryleaf Blog. About Cherryleaf: Cherryleaf

In this episode, we talk about writing procedures that are needed for regulatory compliance. By this we mean organisations that might be investigated by a regulatory body. We describe the different approaches to creating the content. We'll post a transcript to the Cherryleaf Blog.   About Cherryleaf: <a href="https://www.cherryleaf.com/" rel="nofollow" target="_blank">Cherryleaf</a>

135. Writing procedures needed for regulatory compliance

We wanted to talk about some ideas that we've taken from Google on how to present elearning video content. And to share them in case you are also involved in e-learning, and you wanted to copy these ideas as well.     We examine one of Google's videos from its UX Design course. These courses are on YouTube, so it’s possible to view them without having to sign up to a course.     Link to the video:  Intro to UX (User Experience)        We'll post a transcript to the Cherryleaf Blog.   About Cherryleaf: Cherryleaf

We wanted to talk about some ideas that we've taken from Google on how to present elearning video content. And to share them in case you are also involved in e-learning, and you wanted to copy these ideas as well.     We examine one of Google's videos from its UX Design course. These courses are on YouTube, so it’s possible to view them without having to sign up to a course.     Link to the video: <a href="https://youtu.be/2QQQtiFwXjU" rel="nofollow" target="_blank">Intro to UX (User Experience)</a>   We'll post a transcript to the Cherryleaf Blog.   About Cherryleaf: <a href="https://www.cherryleaf.com/" rel="nofollow" target="_blank">Cherryleaf</a>

134. We’re copying Google’s elearning courses, and how you can do it as well

It's been about three months since ChatGPT was launched. And we thought it would be good to look at really the status of what ChatGPT might mean for the future of technical communication. And we did a blog and we did some experiments back in December, as have others, and people have reflected on the pros and cons of it. And we thought it would be good to take a look at it today. --We'll post a transcript to the Cherryleaf Blog. About Cherryleaf: Cherryleaf -- More information:Wie gut ist Künstliche Intelligenz in der Technischen Dokumentation?https://www.parson-europe.com/de/blog/kuenstliche-intelligenz-chatgpt-technische-dokumentation Cherryleaf: What will ChatGPT mean for the future of technical communication?https://www.cherryleaf.com/2022/12/what-will-chatgpt-mean-for-the-future-of-technical-communication/ ICMS GmbH: https://www.icms.de/kuenstliche-intellig enz-in-der-technischen-redaktion-fluch-oder-segen/ Pinecone: Generative Question-Answering with Long-Term Memory https://www.pinecone.io/learn/openai-gen-qa/

It's been about three months since ChatGPT was launched. And we thought it would be good to look at really the status of what ChatGPT might mean for the future of technical communication. And we did a blog and we did some experiments back in December, as have others, and people have reflected on the pros and cons of it. And we thought it would be good to take a look at it today. --We'll post a transcript to the Cherryleaf Blog.   About Cherryleaf: <a href="https://www.cherryleaf.com/" rel="nofollow" target="_blank">Cherryleaf</a> -- More information:Wie gut ist Künstliche Intelligenz in der Technischen Dokumentation? <a href="https://www.parson-europe.com/de/blog/kuenstliche-intelligenz-chatgpt-technische-dokumentation" rel="nofollow" target="_blank">https://www.parson-europe.com/de/blog/kuenstliche-intelligenz-chatgpt-technische-dokumentation</a>   Cherryleaf: What will ChatGPT mean for the future of technical communication? <a href="https://www.cherryleaf.com/2022/12/what-will-chatgpt-mean-for-the-future-of-technical-communication/" rel="nofollow" target="_blank">https://www.cherryleaf.com/2022/12/what-will-chatgpt-mean-for-the-future-of-technical-communication/</a>   ICMS GmbH: <a href="https://www.icms.de/kuenstliche-intelligenz-in-der-technischen-redaktion-fluch-oder-segen/" rel="nofollow" target="_blank">https://www.icms.de/kuenstliche-intellig enz-in-der-technischen-redaktion-fluch-oder-segen/</a>   Pinecone: Generative Question-Answering with Long-Term Memory <a href="https://www.pinecone.io/learn/openai-gen-qa/" rel="nofollow" target="_blank">https://www.pinecone.io/learn/openai-gen-qa/</a>

133. What will ChatGPT mean for technical communication?

In January 2023, there's been quite a few layoffs in the tech sector. It's reported that Google has laid off 12,000 people, Microsoft 11,000, Amazon 18,000, Salesforce 8000. And there's also been layoffs at Meta, Cisco, Spotify, and other organisations. In this episode, we're going to look at dealing with being laid off or being made redundant.We'll post a transcript to the Cherryleaf Blog. About Cherryleaf: Cherryleaf

In January 2023, there's been quite a few layoffs in the tech sector. It's reported that Google has laid off 12,000 people, Microsoft 11,000, Amazon 18,000, Salesforce 8000. And there's also been layoffs at Meta, Cisco, Spotify, and other organisations. In this episode, we're going to look at dealing with being laid off or being made redundant.We'll post a transcript to the Cherryleaf Blog.   About Cherryleaf: <a href="https://www.cherryleaf.com/" rel="nofollow" target="_blank">Cherryleaf</a>

132. Dealing with a layoff

Diana Logan

We talk to Diana Logan, Manager, Technical Writing at GitLab, about Gitlab’s approach to documentation and code. We discuss: Working in an “Docs as Code” environment The upcoming GitLab Docs hackathon Working for a fully remote, asynchronous organisation We've posted a transcript to the Cherryleaf Blog. More information: GitLab Docs Hackathon 23 - 27 January, 2023 Five fast facts about docs as code at GitLab How to update GitLab documentation  About Cherryleaf: Cherryleaf

We talk to Diana Logan, Manager, Technical Writing at GitLab, about Gitlab’s approach to documentation and code. We discuss: <ul><li>Working in an “Docs as Code” environment</li> <li>The upcoming GitLab Docs hackathon</li> <li>Working for a fully remote, asynchronous organisation </li></ul>We've posted a transcript to the Cherryleaf Blog.   More information: <ul><li><a href="https://about.gitlab.com/community/hackathon/" rel="nofollow" target="_blank">GitLab Docs Hackathon</a> 23 - 27 January, 2023</li> <li><a href="https://about.gitlab.com/blog/2022/10/12/five-fast-facts-about-docs-as-code-at-gitlab/" rel="nofollow" target="_blank">Five fast facts about docs as code at GitLab</a></li> <li><a href="https://docs.gitlab.com/ee/development/documentation/workflow.html" rel="nofollow" target="_blank">How to update GitLab documentation</a></li> </ul> About Cherryleaf: <a href="https://www.cherryleaf.com/" rel="nofollow" target="_blank">Cherryleaf</a>

131. Diana Logan on GitLab and Hackathons

It’s that time of year for us to gaze into our crystal ball and share your and our predictions for the future of technical communication for 2023 and beyond. Thread on LinkedIn Thread on Twitter We've posted a transcript to the Cherryleaf Blog.  About Cherryleaf: Cherryleaf

It’s that time of year for us to gaze into our crystal ball and share your and our predictions for the future of technical communication for 2023 and beyond. <a href="https://www.linkedin.com/posts/ellispratt_techcomm-activity-6996389630094770176-xSc5" rel="nofollow" target="_blank">Thread on LinkedIn</a> <a href="https://twitter.com/ellispratt/status/1590623786805534726" rel="nofollow" target="_blank">Thread on Twitter</a> We've posted a transcript to the Cherryleaf Blog.  About Cherryleaf: <a href="https://www.cherryleaf.com/" rel="nofollow" target="_blank">Cherryleaf</a>

130. Trends in technical communication for 2023 and beyond

We asked on Social MediaSomeone joins as/becomes a manager of technical writing team.What would you advise they do in their first 90-100 days?In this episode, we go through the responses we received. We'll post a transcript to the Cherryleaf Blog.  About Cherryleaf: Cherryleaf   The five pillars of content strategy: https://www.scroll.co.uk/wp-content/uploads/2019/08/Five-Pillars-Approach-toolkit.pdf

We asked on Social MediaSomeone joins as/becomes a manager of technical writing team. What would you advise they do in their first 90-100 days? In this episode, we go through the responses we received. We'll post a transcript to the Cherryleaf Blog.  About Cherryleaf: <a href="https://www.cherryleaf.com/" rel="nofollow" target="_blank">Cherryleaf</a> The five pillars of content strategy: <a href="https://www.scroll.co.uk/wp-content/uploads/2019/08/Five-Pillars-Approach-toolkit.pdf" rel="nofollow" target="_blank">https://www.scroll.co.uk/wp-content/uploads/2019/08/Five-Pillars-Approach-toolkit.pdf</a>

129. Your first 90 days as a Documentation Manager

We look at optimising technical documentation for Search Engines. We'll post a transcript to the Cherryleaf Blog.  About Cherryleaf: Cherryleaf Links: Podcast 62 Looking back on the presentations at The Evolution of TC 2019 conference 99 Percent Invisible: Search and ye might find

We look at optimising technical documentation for Search Engines. We'll post a transcript to the Cherryleaf Blog.  About Cherryleaf: <a href="https://www.cherryleaf.com/" rel="nofollow" target="_blank">Cherryleaf</a> Links: <ul><li><a href="https://www.podbean.com/ew/pb-q3hwj-b4d06a" rel="nofollow" target="_blank">Podcast 62 Looking back on the presentations at The Evolution of TC 2019 conference</a></li> <li><a href="https://99percentinvisible.org/episode/search-and-ye-might-find/" rel="nofollow" target="_blank">99 Percent Invisible: Search and ye might find</a></li></ul>

128. Optimising Technical Documentation for Search

Cherryleaf Ltd.’s podcast on becoming a better technical and business communicator. www.cherryleaf.com

Cherryleaf Ltd.’s podcast on becoming a better technical and business communicator. <a href="http://www.cherryleaf.com" rel="nofollow" target="_blank">www.cherryleaf.com</a>

The Cherryleaf Podcast

Lynne Murphy

Lynne Murphy, Professor of Linguistics at the University of Sussex, talks to us about some of the differences between American and British English. We discuss her book "The Prodigal Tongue" and her blog "Separated by a Common Language".  The Prodigal Tongue (US version) The Prodigal Tongue (UK version) Separated by a Common Language Observations on British and American English by an American linguist in the UK The Brigham Young University Corpus of Contemporary English To contact Cherryleaf: info@cherryleaf.com www.cherryleaf.com  Cherryleaf's advanced technical communication course

Lynne Murphy, Professor of Linguistics at the University of Sussex, talks to us about some of the differences between American and British English. We discuss her book "The Prodigal Tongue" and her blog "Separated by a Common Language".  <a href="https://www.penguinrandomhouse.com/books/552013/the-prodigal-tongue-by-lynne-murphy/9780143131106/" rel="nofollow" target="_blank">The Prodigal Tongue (US version)</a> <a href="https://oneworld-publications.com/the-prodigal-tongue.html" rel="nofollow" target="_blank">The Prodigal Tongue (UK version)</a> <a href="https://separatedbyacommonlanguage.blogspot.com/" rel="nofollow" target="_blank">Separated by a Common Language</a> Observations on British and American English by an American linguist in the UK The Brigham Young University <a href="https://corpus.byu.edu/coca/" rel="nofollow" target="_blank">Corpus of Contemporary English</a> To contact Cherryleaf: <a href="mailto:info@cherryleaf.com">info@cherryleaf.com</a> <a href="http://www.cherryleaf.com/" rel="nofollow" target="_blank">www.cherryleaf.com</a> <a href="https://www.cherryleaf.com/training/advanced/" rel="nofollow" target="_blank">Cherryleaf's advanced technical communication course</a>

54. British English and American English with Prof. Lynne Murphy

We take a deeper look at Schema.org/HowTo, which Google is promoting as the way to get instructional content to appear in the snippets box. There's a video to accompany this episode: How you could make your Help topics appear at the top of the Search Engines More information: Advanced Technical Communication training course Cherryleaf To contact Cherryleaf: info@cherryleaf.com

We take a deeper look at <a href="http://Schema.org/HowTo" rel="nofollow" target="_blank">Schema.org/HowTo</a>, which Google is promoting as the way to get instructional content to appear in the snippets box. There's a video to accompany this episode: <a href="https://youtu.be/4rRFuonBTw0" rel="nofollow" target="_blank">How you could make your Help topics appear at the top of the Search Engines</a> More information: <a href="https://cherryleaf.teachable.com/p/advanced-technical-communication/" rel="nofollow" target="_blank">Advanced Technical Communication training course</a> <a href="https://www.cherryleaf.com/" rel="nofollow" target="_blank">Cherryleaf</a> To contact Cherryleaf: <a href="mailto:info@cherryleaf.com">info@cherryleaf.com</a>

64. How you could make your Help topics appear at the top of the Search Engines

Madi Solomon

In this podcast, Ellis talks to Madi Weland Solomon about taxonomies, metadata and ontologies. We discuss:What is metadata? What is a taxonomy? What is an ontology? Why are taxonomies important to organisations? How important are standards and policies? How should an organisation develop a strategy for taxonomy? Roles and responsibilities How can a taxonomy expert help them? What are the pitfalls? What shouldn’t you do? Who is doing it right? Is it only for big organisations? Are there any tools that can help?  -- We have a hashtag for the podcast - #cherryleafpodcast  You can use it to comment on the episodes on social media.  -- More information:Cherryleaf helps you find better ways to create and manage your content To contact Cherryleaf: info@cherryleaf.com

In this podcast, Ellis talks to <a href="https://www.linkedin.com/in/madisolomon" rel="nofollow" target="_blank">Madi Weland Solomon</a> about taxonomies, metadata and ontologies.   We discuss: <ul><li>What is metadata?</li> <li>What is a taxonomy?</li> <li>What is an ontology?</li> <li>Why are taxonomies important to organisations?</li> <li>How important are standards and policies?</li> <li>How should an organisation develop a strategy for taxonomy?</li> <li>Roles and responsibilities</li> <li>How can a taxonomy expert help them?</li> <li>What are the pitfalls? What shouldn’t you do?</li> <li>Who is doing it right?</li> <li>Is it only for big organisations?</li> <li>Are there any tools that can help?</li> </ul> -- We have a hashtag for the podcast - #cherryleafpodcast  You can use it to comment on the episodes on social media.  --  More information: <a href="https://www.cherryleaf.com/training-courses/consultancy-services-in-user-assistance-and-documentation/" rel="nofollow" target="_blank">Cherryleaf helps you find better ways to create and manage your content</a> To contact Cherryleaf: <a href="mailto:info@cherryleaf.com">info@cherryleaf.com</a>

74. What is a taxonomy? Interview with Madi Solomon

This a practice recording of Ellis' keynote presentation at the Evolution of TC 2019 conference on What Skills Will Technical Communicators Need for the Upcoming Years?   Links: Evolution of TC The Future of Techcomm STC video Di MacDonald “Should I Really Bother Learning to Code?”  “Design in Tech” reports Tom Johnson - Tech Comm Trends: Providing Value as a Generalist in a Sea of Specialists Cherryleaf To contact Cherryleaf: info@cherryleaf.com

This a practice recording of Ellis' keynote presentation at the Evolution of TC 2019 conference on What Skills Will Technical Communicators Need for the Upcoming Years? Links: <a href="https://evolution-of-tc.com/" rel="nofollow" target="_blank">Evolution of TC</a> <a href="https://youtu.be/IqWnPBzPuE8" rel="nofollow" target="_blank">The Future of Techcomm STC video</a> <a href="https://didoesdigital.com/blog/talk-should-i-really-bother-learning-to-code-at-web-directions-design-2018/" rel="nofollow" target="_blank">Di MacDonald “Should I Really Bother Learning to Code?” </a> <a href="https://designintech.report/2017/03/11/design-in-tech-report-2017/" rel="nofollow" target="_blank">“Design in Tech” reports</a> <a href="https://idratherbewriting.com/slides/trends_stc19/#/" rel="nofollow" target="_blank">Tom Johnson - Tech Comm Trends: Providing Value as a Generalist in a Sea of Specialists</a> <a href="https://www.cherryleaf.com/" rel="nofollow" target="_blank">Cherryleaf</a> To contact Cherryleaf: <a href="mailto:info@cherryleaf.com">info@cherryleaf.com</a>

61. What Skills Will Technical Communicators Need for the Upcoming Years?

Tom Johnson

Is there a trend toward specialisation, and is this driving up the value of technical knowledge instead of writing skills? We talk to Tom Johnson, who is well known for his website idratherbewriting.com. Tech comm trends: Providing value as a generalist in a sea of specialists (Part I) Tech comm trends: Providing value as a generalist in a sea of specialists (Part II) Tech comm trends: Providing value as a generalist in a sea of specialists (Part III)   To contact Cherryleaf: info@cherryleaf.com www.cherryleaf.com  Sponsored : MadCap Software product overview

Is there a trend toward specialisation, and is this driving up the value of technical knowledge instead of writing skills? We talk to Tom Johnson, who is well known for his website <a href="https://idratherbewriting.com/" rel="nofollow" target="_blank">idratherbewriting.com</a>. <a href="https://idratherbewriting.com/2018/10/02/providing-value-as-generalists-in-specialist-contexts-part-1/" rel="nofollow" target="_blank">Tech comm trends: Providing value as a generalist in a sea of specialists (Part I)</a> <a href="https://idratherbewriting.com/2018/10/02/providing-value-as-generalists-in-specialist-contexts-part-2/" rel="nofollow" target="_blank">Tech comm trends: Providing value as a generalist in a sea of specialists (Part II)</a> <a href="https://idratherbewriting.com/2018/10/02/providing-value-as-generalists-in-specialist-contexts-part-3/" rel="nofollow" target="_blank">Tech comm trends: Providing value as a generalist in a sea of specialists (Part III)</a> To contact Cherryleaf: <a href="mailto:info@cherryleaf.com">info@cherryleaf.com</a> <a href="http://www.cherryleaf.com/" rel="nofollow" target="_blank">www.cherryleaf.com</a> Sponsored : <a href="https://www.madcapsoftware.com/products/" rel="nofollow" target="_blank">MadCap Software product overview</a>

49. Should you specialise? Interview with Tom Johnson

We look at ways you can discover the average salary offered in different locations for Technical Authors. More information: Cherryleaf's recruitment service To contact Cherryleaf: info@cherryleaf.com Flickr CC image: Fotos 4RR

We look at ways you can discover the average salary offered in different locations for Technical Authors. More information: <a href="https://www.cherryleaf.com/recruitment_services/" rel="nofollow" target="_blank">Cherryleaf's recruitment service</a> To contact Cherryleaf: <a href="mailto:info@cherryleaf.com">info@cherryleaf.com</a> Flickr CC image: Fotos 4RR

67. Salaries for Technical Authors

Client stories are where we talk about some recent projects. This episode relates to clients who have created a content strategy for their user assistance.    More information: Cherryleaf helps you find better ways to create and manage your content To contact Cherryleaf: info@cherryleaf.com

Client stories are where we talk about some recent projects. This episode relates to clients who have created a content strategy for their user assistance.  More information: <a href="https://www.cherryleaf.com/training-courses/consultancy-services-in-user-assistance-and-documentation/" rel="nofollow" target="_blank">Cherryleaf helps you find better ways to create and manage your content</a> To contact Cherryleaf: <a href="mailto:info@cherryleaf.com">info@cherryleaf.com</a>

71. Client stories - A content strategy for their user assistance

Zoe Rose

Zoe Rose talks to Ellis about User Experience (UX).  To contact Cherryleaf: info@cherryleaf.com www.cherryleaf.com  Sponsored : MadCap Software product overview

Zoe Rose talks to Ellis about User Experience (UX).  To contact Cherryleaf: <a href="mailto:info@cherryleaf.com">info@cherryleaf.com</a> <a href="http://www.cherryleaf.com/" rel="nofollow" target="_blank">www.cherryleaf.com</a> Sponsored : <a href="https://www.madcapsoftware.com/products/" rel="nofollow" target="_blank">MadCap Software product overview</a>

53. User Experience (UX) with Zoe Rose

We look back on the presentations at The Evolution of TC 2019 conference. This was held in Sofia, Bulgaria.  Evolution of TC conference website Evolution of TC 2019 podcast workshop rundoc Cherryleaf To contact Cherryleaf: info@cherryleaf.com

We look back on the presentations at The Evolution of TC 2019 conference. This was held in Sofia, Bulgaria.  <a href="/cherryleaf/episode/Evolution%20of%20TC%20-%20Evolution%20of%20Technical%20Communication" rel="nofollow" target="_blank">Evolution of TC conference website</a> <a href="https://anchor.fm/cherryleaf" rel="nofollow" target="_blank">Evolution of TC 2019 podcast workshop</a> <a href="https://gitlab.com/nul.one/rundoc" rel="nofollow" target="_blank">rundoc</a> <a href="https://www.cherryleaf.com/" rel="nofollow" target="_blank">Cherryleaf</a> To contact Cherryleaf: <a href="mailto:info@cherryleaf.com">info@cherryleaf.com</a>

62. Looking back on the presentations at The Evolution of TC 2019 conference

How do you keep on top of the news and trends in technical communication? We share share the different channels that we use learn about the latest developments.  If you've got a source that you think we should know about, let us know. ----- More information Cherryleaf helps you find better ways to create and manage your content Cherryleaf newsletter To contact Cherryleaf: info@cherryleaf.com

How do you keep on top of the news and trends in technical communication? We share share the different channels that we use learn about the latest developments.  If you've got a source that you think we should know about, let us know. ----- More information <a href="https://www.cherryleaf.com/training-courses/consultancy-services-in-user-assistance-and-documentation/" rel="nofollow" target="_blank">Cherryleaf helps you find better ways to create and manage your content</a> <a href="https://www.cherryleaf.com/useful-resources/subscribe-to-our-newsletter/" rel="nofollow" target="_blank">Cherryleaf newsletter</a> To contact Cherryleaf: <a href="mailto:info@cherryleaf.com">info@cherryleaf.com</a>

77. How do you keep on top of the news and trends in technical communication?

Yvonne Cleary

Yvonne Cleary is a lecturer in Technical Communication and Instructional Design at the University of Limerick, in Limerick, Ireland.  In this podcast, Ellis talks to her about the courses at Limerick and her current research project. Yvonne is currently writing a book about technical communication practice, and, as part of that, she is interviewing technical communicators to gain insights about the field in the UK. -- We have a hashtag for the podcast - #cherryleafpodcast  You can use it to comment on the episodes on social media.  -- More information: Technical Communication &amp; E-Learning MATo contact Yvonne: yvonne.cleary@ul.ieCherryleaf helps you find better ways to create and manage your content To contact Cherryleaf: info@cherryleaf.com

Yvonne Cleary is a lecturer in Technical Communication and Instructional Design at the University of Limerick, in Limerick, Ireland.    In this podcast, Ellis talks to her about the courses at Limerick and her current research project. Yvonne is currently writing a book about technical communication practice, and, as part of that, she is interviewing technical communicators to gain insights about the field in the UK.  -- We have a hashtag for the podcast - #cherryleafpodcast  You can use it to comment on the episodes on social media.  --  More information:   <a href="https://www.ul.ie/graduateschool/course/technical-communication-e-learning-ma" rel="nofollow" target="_blank">Technical Communication &amp; E-Learning MA</a> To contact Yvonne: <a href="mailto:yvonne.cleary@ul.ie">yvonne.cleary@ul.ie</a><a href="https://www.cherryleaf.com/training-courses/consultancy-services-in-user-assistance-and-documentation/" rel="nofollow" target="_blank">Cherryleaf helps you find better ways to create and manage your content</a> To contact Cherryleaf: <a href="mailto:info@cherryleaf.com">info@cherryleaf.com</a>

73. Yvonne Cleary on researching technical communication practice

Client stories are where we talk about some recent projects. This episode relates to clients who have created API documentation and developer portals. More information: Cherryleaf's API documentation writing services To contact Cherryleaf: info@cherryleaf.com

Client stories are where we talk about some recent projects. This episode relates to clients who have created API documentation and developer portals. More information: <a href="https://www.cherryleaf.com/documentation_services/api-documentation/" rel="nofollow" target="_blank">Cherryleaf's API documentation writing services</a> To contact Cherryleaf: <a href="mailto:info@cherryleaf.com">info@cherryleaf.com</a>

70. Client stories - Documentation in developer portals 

We spoke to some of the delegates at the MadWorld Europe 2019 conference, which was held in October in Dublin. There's also some recordings from the conference itself. -- We have a hashtag for the podcast - #cherryleafpodcast  You can use it to comment on the episodes on social media.  -- More information: Cherryleaf helps you find better ways to create and manage your content To contact Cherryleaf: info@cherryleaf.com

We spoke to some of the delegates at the MadWorld Europe 2019 conference, which was held in October in Dublin. There's also some recordings from the conference itself. -- We have a hashtag for the podcast - #cherryleafpodcast  You can use it to comment on the episodes on social media.  -- More information: <a href="https://www.cherryleaf.com/training-courses/consultancy-services-in-user-assistance-and-documentation/" rel="nofollow" target="_blank">Cherryleaf helps you find better ways to create and manage your content</a> To contact Cherryleaf: <a href="mailto:info@cherryleaf.com">info@cherryleaf.com</a>

72. The MadWorld Europe 2019 tapes

We look at how to write a slide deck for a presentation.  Evolution of TC conference http://technicalcommunicationuk.com/ The Future of Techcomm video by Scott AbelDifferent possible presentation structures:The recipe The map The "Lessons I learnt"  Nancy Duarte format - how it is, how it will be (politicians)  The redemption story - failed but recovered “You Are Not Alone”  Nine tips The list - skill 1, skill 2 The rhetorical structureOverview, scope and definitions, why this is important, your argument, evidence, deal with objections, next point, summary, conclusion Create interest, main point, supporting evidence, summary   The analogy - X does this, what if we see what we do as x The hero’s journey - damsel in distress, knight in shining armour, scary dragon Round up of experts - comments from others Microsoft Sway templates for presentation  Image from Write2Users 2017 conference The Secret Structure of Great Talks Nancy Duarte Tedx Talk To contact Cherryleaf: info@cherryleaf.com www.cherryleaf.com 

We look at how to write a slide deck for a presentation.  <a href="https://evolution-of-tc.com/" rel="nofollow" target="_blank">Evolution of TC conference</a> <a href="http://technicalcommunicationuk.com/" rel="nofollow" target="_blank">http://technicalcommunicationuk.com/</a> <a href="https://www.youtube.com/watch?v=IqWnPBzPuE8" rel="nofollow" target="_blank">The Future of Techcomm video</a> by Scott AbelDifferent possible presentation structures: <ul><li> The recipe </li> <li> The map </li> <li> The "Lessons I learnt"  </li> <li> Nancy Duarte format - how it is, how it will be (politicians)  </li> <li> The redemption story - failed but recovered </li> <li> “You Are Not Alone”  </li> <li> Nine tips </li> <li> The list - skill 1, skill 2 </li> <li> The rhetorical structure <ul><li> Overview, scope and definitions, why this is important, your argument, evidence, deal with objections, next point, summary, conclusion </li> <li> Create interest, main point, supporting evidence, summary </li> </ul> </li> <li> The analogy - X does this, what if we see what we do as x </li> <li> The hero’s journey - damsel in distress, knight in shining armour, scary dragon </li> <li> Round up of experts - comments from others </li> <li> Microsoft Sway templates for presentation </li> </ul> Image from Write2Users 2017 conference <a href="https://www.ted.com/talks/nancy_duarte_the_secret_structure_of_great_talks?language=en" rel="nofollow" target="_blank">The Secret Structure of Great Talks Nancy Duarte Tedx Talk</a> To contact Cherryleaf: <a href="mailto:info@cherryleaf.com">info@cherryleaf.com</a> <a href="http://www.cherryleaf.com/" rel="nofollow" target="_blank">www.cherryleaf.com</a>

58. Writing a presentation for a conference

Shwetha Madhan

Shwetha Madhan works as an Information Developer for VMware, in Atlanta Georgia. She recently worked on a new approach to the release notes for the Workspace ONE product, where VMWare effectively turned them into a powerful marketing tool.  They achieved a 7-fold increase in their click through rates (CTRs) by implementing a new tone of voice and engagement strategy. We discuss this change, and how it has resulted in more searches with higher CTRs.  More information: Advanced Technical Communication training course Cherryleaf To contact Cherryleaf: info@cherryleaf.com

<a href="https://www.linkedin.com/in/shwethamadhan/" rel="nofollow" target="_blank">Shwetha Madhan</a> works as an Information Developer for VMware, in Atlanta Georgia. She recently worked on a new approach to the release notes for the Workspace ONE product, where VMWare effectively turned them into a powerful marketing tool.  They achieved a 7-fold increase in their click through rates (CTRs) by implementing a new tone of voice and engagement strategy. We discuss this change, and how it has resulted in more searches with higher CTRs.  More information: <a href="https://cherryleaf.teachable.com/p/advanced-technical-communication/" rel="nofollow" target="_blank">Advanced Technical Communication training course</a> <a href="https://www.cherryleaf.com/" rel="nofollow" target="_blank">Cherryleaf</a> To contact Cherryleaf: <a href="mailto:info@cherryleaf.com">info@cherryleaf.com</a>

65. Making ReadMe files more engaging, with Shwetha Madhan of VMWare

We talk to Michael Andrews about metadata, and his new book "No More Silos: Metadata Strategy for Online Publishers". No More Silos: Metadata Strategy for Online Publishers   To contact Cherryleaf: info@cherryleaf.com www.cherryleaf.com 

We talk to Michael Andrews about metadata, and his new book "No More Silos: Metadata Strategy for Online Publishers". <a href="https://www.amazon.co.uk/gp/product/179309781X" rel="nofollow" target="_blank">No More Silos: Metadata Strategy for Online Publishers</a> To contact Cherryleaf: <a href="mailto:info@cherryleaf.com">info@cherryleaf.com</a> <a href="http://www.cherryleaf.com/" rel="nofollow" target="_blank">www.cherryleaf.com</a>

59. The benefits of metadata, with Michael Andrews

We look at the different types of platforms you could you use for an intranet. More information: Cherryleaf To contact Cherryleaf: info@cherryleaf.com

We look at the different types of platforms you could you use for an intranet. More information: <a href="https://www.cherryleaf.com/" rel="nofollow" target="_blank">Cherryleaf</a> To contact Cherryleaf: <a href="mailto:info@cherryleaf.com">info@cherryleaf.com</a>

66. What platform should you use for an intranet?

What plans can UK software companies, technical writing companies, and freelance technical communicators make for 2019, in light of Brexit, which is currently scheduled to begin on the 29th March?   To contact Cherryleaf: info@cherryleaf.com www.cherryleaf.com  Sponsored : MadCap Software product overview

What plans can UK software companies, technical writing companies, and freelance technical communicators make for 2019, in light of Brexit, which is currently scheduled to begin on the 29th March? To contact Cherryleaf: <a href="mailto:info@cherryleaf.com">info@cherryleaf.com</a> <a href="http://www.cherryleaf.com/" rel="nofollow" target="_blank">www.cherryleaf.com</a> Sponsored : <a href="https://www.madcapsoftware.com/products/" rel="nofollow" target="_blank">MadCap Software product overview</a>

51. The B word

Alexandra White

We talk to Alexandra White, a Technical Writer on the Ad Manager team at Google. We discuss conference speaking, and creating compelling multimedia content for technical communication.  More information: Cherryleaf To contact Cherryleaf: info@cherryleaf.com

We talk to Alexandra White, a Technical Writer on the Ad Manager team at Google. We discuss conference speaking, and creating compelling multimedia content for technical communication.  More information: <a href="https://www.cherryleaf.com/" rel="nofollow" target="_blank">Cherryleaf</a> To contact Cherryleaf: <a href="mailto:info@cherryleaf.com">info@cherryleaf.com</a>

63. Creating compelling multimedia technical communication and working at Google, with Alexandra White

The best podcast episodes of the most interesting stories and things. From skyping someone while they're in space, to tracking down and meeting a telephone scammer in person, to the story of a Galapagos. These episodes will keep you and all your friends entertained and captivated for hours. Learn something new in every episode! Add episodes you're interested into your queue below!

Best Episodes: Interesting Stories & Things

The best self improvement podcast episodes. From improving productivity, to finding purpose in your life to what constitutes freedom, this topic is on anything and everything that can help people to improve their lives. Add episodes you're interested into your queue below!