Ranked #1

Ep: 018 - How To Avoid the Silent Costs of Water Damage Restoration
Ep: 018 - How To Avoid the Silent Costs of Water Damage Restoration
Today Brad Robinson, our water damage restoration and mitigation analytics specialist, joins us for a sizzling conversat... Read more
18 Dec 2018
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31mins
Ranked #2

Ep: 017 - Why Does it Take So Long to Process a Claim?
Ep: 017 - Why Does it Take So Long to Process a Claim?
In this Episode we talk about: What happiness looks like for big insurance. Why does it take so long to process claims.... Read more
11 Dec 2018
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28mins
Ranked #3

Ep: 016 - Scaling Humans in the Claims Process
Ep: 016 - Scaling Humans in the Claims Process
In this episode: We breakdown our process to leverage human capital for the benefit of the Carrier, the policyholder, a... Read more
6 Dec 2018
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31mins
Ranked #4

Ep: 015 - Barriers to Digital Transformation
Ep: 015 - Barriers to Digital Transformation
In this episode we get into: The barriers to digital transformation insurance carriers are currently facing. The import... Read more
4 Dec 2018
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30mins
Ranked #5

Ep: 014 - Adjusters vs CSRs at FNOL
Ep: 014 - Adjusters vs CSRs at FNOL
In this Episode we talk about getting rid off the CSR middle man at FNOL! What barriers (If Any!) are there for the Carr... Read more
21 Nov 2018
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22mins
Ranked #6

Ep: 012 - The Better Your Dynamic Resourcing - The Lower Your Claims Cycle Time
Ep: 012 - The Better Your Dynamic Resourcing - The Lower Your Claims Cycle Time
At the heart of of every claims department is human capital. Without it your tech is not only irrelevant, but useless. I... Read more
9 Oct 2018
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32mins
Ranked #7

Ep:011 - Claim Cycle Time As it Relates To a Bunch of Things!
Ep:011 - Claim Cycle Time As it Relates To a Bunch of Things!
Today Frank Figueredo, head of our claims department, stops by and sheds some light on how claim cycle time relates to A... Read more
2 Oct 2018
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34mins
Ranked #8

Ep:010 - How To Turn ULAE into ALAE ASAP!
Ep:010 - How To Turn ULAE into ALAE ASAP!
A topic of great interest and controversy for carriers. David breaks it down and offers options to decrease ULAE, in add... Read more
25 Sep 2018
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34mins
Ranked #9

Ep:009 - The Future of the Independent Adjuster, Part 2
Ep:009 - The Future of the Independent Adjuster, Part 2
Today we continue our discussion about "...a day in the life of an independent adjuster" , specific scenarios for new jo... Read more
18 Sep 2018
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35mins
Ranked #10

Ep:08 - A New Way of Handling Claims and About Hurricane Florence
Ep:08 - A New Way of Handling Claims and About Hurricane Florence
While all other IA firms and carriers are asking you to drive into the storm's aftermath, and prepare to spend days on t... Read more
15 Sep 2018
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33mins