Cover image of Journey to Insurance Nirvana

Journey to Insurance Nirvana

An insurance industry insider, David Milton talks about revolutionizing the claims process from 30 days to 30 minutes. He's Founder of Telaclaims, a company who has released software exactly to this e... Read more

Warning: This podcast is a series podcast

This means episodes are recommended to be heard in order from the very start. Here's the 10 best episodes of the series anyway though!

Ranked #1

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Ep: 018 - How To Avoid the Silent Costs of Water Damage Restoration

Ep: 018 - How To Avoid the Silent Costs of Water Damage Restoration

Today Brad Robinson, our water damage restoration and mitigation analytics specialist, joins us for a sizzling conversat... Read more

18 Dec 2018

31mins

Ranked #2

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Ep: 017 - Why Does it Take So Long to Process a Claim?

Ep: 017 - Why Does it Take So Long to Process a Claim?

In this Episode we talk about: What happiness looks like for big insurance. Why does it take so long to process claims.... Read more

11 Dec 2018

28mins

Ranked #3

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Ep: 016 - Scaling Humans in the Claims Process

Ep: 016 - Scaling Humans in the Claims Process

In this episode: We breakdown our process to leverage human capital for the benefit of the Carrier, the policyholder, a... Read more

6 Dec 2018

31mins

Ranked #4

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Ep: 015 - Barriers to Digital Transformation

Ep: 015 - Barriers to Digital Transformation

In this episode we get into: The barriers to digital transformation insurance carriers are currently facing. The import... Read more

4 Dec 2018

30mins

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Ranked #5

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Ep: 014 - Adjusters vs CSRs at FNOL

Ep: 014 - Adjusters vs CSRs at FNOL

In this Episode we talk about getting rid off the CSR middle man at FNOL! What barriers (If Any!) are there for the Carr... Read more

21 Nov 2018

22mins

Ranked #6

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Ep: 012 - The Better Your Dynamic Resourcing - The Lower Your Claims Cycle Time

Ep: 012 - The Better Your Dynamic Resourcing - The Lower Your Claims Cycle Time

At the heart of of every claims department is human capital. Without it your tech is not only irrelevant, but useless. I... Read more

9 Oct 2018

32mins

Ranked #7

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Ep:011 - Claim Cycle Time As it Relates To a Bunch of Things!

Ep:011 - Claim Cycle Time As it Relates To a Bunch of Things!

Today Frank Figueredo, head of our claims department, stops by and sheds some light on how claim cycle time relates to A... Read more

2 Oct 2018

34mins

Ranked #8

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Ep:010 - How To Turn ULAE into ALAE ASAP!

Ep:010 - How To Turn ULAE into ALAE ASAP!

A topic of great interest and controversy for carriers. David breaks it down and offers options to decrease ULAE, in add... Read more

25 Sep 2018

34mins

Ranked #9

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Ep:009 - The Future of the Independent Adjuster, Part 2

Ep:009 - The Future of the Independent Adjuster, Part 2

Today we continue our discussion about "...a day in the life of an independent adjuster" , specific scenarios for new jo... Read more

18 Sep 2018

35mins

Ranked #10

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Ep:08 - A New Way of Handling Claims and About Hurricane Florence

Ep:08 - A New Way of Handling Claims and About Hurricane Florence

While all other IA firms and carriers are asking you to drive into the storm's aftermath, and prepare to spend days on t... Read more

15 Sep 2018

33mins

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