Sometimes you have to do things manually if automation fails Other things we talk about:  Martin Lewis sues Facebook over scam ads Posh pasta instructions Android's useless button  Links mentioned:  Facebook still claims it's not a publisher – but Martin Lewis's court action could be set to change that UK journalist is suing Facebook for defamation over fake ads Martin Lewis Is Fired Up About Suing Facebook for Fake Ads Using His Image                  The Unusable podcast is presented by Andrew Waite &amp; David Ball, who discuss the importance of user experience (UX) in technology &amp; the world around us, &amp; talk about great design that just works - or moan about it when it doesn't.                Here's the link to the episode: https://podcast.theunusable.com/podcasts/033-not-always-a-technical-solution.mp3                Music is by [Gold5472](https://gold5472.newgrounds.com/)

Sometimes you have to do things manually if automation fails Other things we talk about: <ul> <li>Martin Lewis sues Facebook over scam ads</li> <li>Posh pasta instructions</li> <li>Android's useless button</li> </ul> Links mentioned: <ul> <li><a href="https://www.independent.co.uk/voices/martin-lewis-facebook-high-court-publisher-adverts-bogus-scam-zuckerberg-a8318176.html" rel="nofollow" target="_blank">Facebook still claims it's not a publisher – but Martin Lewis's court action could be set to change that</a></li> <li><a href="https://mashable.com/article/martin-lewis-fake-ads" rel="nofollow" target="_blank">UK journalist is suing Facebook for defamation over fake ads</a></li> <li><a href="https://www.youtube.com/watch?v=mz_mVqamToM" rel="nofollow" target="_blank">Martin Lewis Is Fired Up About Suing Facebook for Fake Ads Using His Image</a></li> </ul> <code> The Unusable podcast is presented by Andrew Waite &amp; David Ball, who discuss the importance of user experience (UX) in technology &amp; the world around us, &amp; talk about great design that just works - or moan about it when it doesn't. Here's the link to the episode: <a href="https://podcast.theunusable.com/podcasts/033-not-always-a-technical-solution.mp3" rel="nofollow" target="_blank">https://podcast.theunusable.com/podcasts/033-not-always-a-technical-solution.mp3</a> Music is by [Gold5472](<a href="https://gold5472.newgrounds.com/" rel="nofollow" target="_blank">https://gold5472.newgrounds.com/</a>) </code>

It's not always a technical solution

Cars are transitioning rapidly from fossil fuels to being battery powered. In this rapidly growing market, UXhas the power to differentiate products and accelerate adoption. Equally, bad design has the power to put peopleoff switching to a greener alternative. In this episode Andrew interviews Wolfgang Bremer, Head of Design at Elli - an EV charging brand that's part of theVolkswagen Group. Other things we talk about:  David picking a new toilet A doctor's surgery sending an unfortunate "Merry Christmas" text message  Links mentioned:  Wolfgang Bremer on Twitter The Hot Bertaa Kettle by Philippe Starck BBC News - Doncaster surgery sends cancer text instead of festive message                  The Unusable podcast is presented by Andrew Waite &amp; David Ball, who discuss the importance of user experience (UX) in technology &amp; the world around us, &amp; talk about great design that just works - or moan about it when it doesn't.                Here's the link to the episode: https://podcast.theunusable.com/podcasts/032-ev-charging.mp3                Music is by [Gold5472](https://gold5472.newgrounds.com/)

Cars are transitioning rapidly from fossil fuels to being battery powered. In this rapidly growing market, UX has the power to differentiate products and accelerate adoption. Equally, bad design has the power to put people off switching to a greener alternative. In this episode Andrew interviews Wolfgang Bremer, Head of Design at Elli - an EV charging brand that's part of the Volkswagen Group. Other things we talk about: <ul> <li>David picking a new toilet</li> <li>A doctor's surgery sending an unfortunate "Merry Christmas" text message</li> </ul> Links mentioned: <ul> <li><a href="https://twitter.com/WolfgangBremer" rel="nofollow" target="_blank">Wolfgang Bremer on Twitter</a></li> <li><a href="https://www.youtube.com/watch?v=DL4BmtoKReg" rel="nofollow" target="_blank">The Hot Bertaa Kettle by Philippe Starck</a></li> <li><a href="https://www.bbc.co.uk/news/uk-england-south-yorkshire-64116668" rel="nofollow" target="_blank">BBC News - Doncaster surgery sends cancer text instead of festive message</a></li> </ul> <code> The Unusable podcast is presented by Andrew Waite &amp; David Ball, who discuss the importance of user experience (UX) in technology &amp; the world around us, &amp; talk about great design that just works - or moan about it when it doesn't. Here's the link to the episode: <a href="https://podcast.theunusable.com/podcasts/032-ev-charging.mp3" rel="nofollow" target="_blank">https://podcast.theunusable.com/podcasts/032-ev-charging.mp3</a> Music is by [Gold5472](<a href="https://gold5472.newgrounds.com/" rel="nofollow" target="_blank">https://gold5472.newgrounds.com/</a>) </code>

Solving EV charging problems

We discuss the consequences of companies that stop supporting their products, Andrew has a fridge delivered and David introduces his "most infuriating website of the podcast". Other things we talk about:  David takes signs way too literally Things Killed By Google Ads on file download sites  Links mentioned:  Their Bionic Eyes Are Now Obsolete and Unsupported Killed by Google                  The Unusable podcast is presented by Andrew Waite &amp; David Ball, who discuss the importance of user experience (UX) in technology &amp; the world around us, &amp; talk about great design that just works - or moan about it when it doesn't.                Here's the link to the episode: https://podcast.theunusable.com/podcasts/031-unsupported-eyeballs.mp3                Music is by [Gold5472](https://gold5472.newgrounds.com/)

We discuss the consequences of companies that stop supporting their products, Andrew has a fridge delivered and David introduces his "most infuriating website of the podcast". Other things we talk about: <ul> <li>David takes signs way too literally</li> <li>Things Killed By Google</li> <li>Ads on file download sites</li> </ul> Links mentioned: <ul> <li><a href="https://spectrum.ieee.org/bionic-eye-obsolete" rel="nofollow" target="_blank">Their Bionic Eyes Are Now Obsolete and Unsupported</a></li> <li><a href="https://killedbygoogle.com/" rel="nofollow" target="_blank">Killed by Google</a></li> </ul> <code> The Unusable podcast is presented by Andrew Waite &amp; David Ball, who discuss the importance of user experience (UX) in technology &amp; the world around us, &amp; talk about great design that just works - or moan about it when it doesn't. Here's the link to the episode: <a href="https://podcast.theunusable.com/podcasts/031-unsupported-eyeballs.mp3" rel="nofollow" target="_blank">https://podcast.theunusable.com/podcasts/031-unsupported-eyeballs.mp3</a> Music is by [Gold5472](<a href="https://gold5472.newgrounds.com/" rel="nofollow" target="_blank">https://gold5472.newgrounds.com/</a>) </code>

Unsupported eyeballs

We talk about Jakob's Law, by usability advocate Jakob Neilson. Andrew tells a story about how he scammed an expensive car park. Other things we talk about:  Separate audio channels on Android Weird headphone problems with Microsoft Teams Learned expectations &amp; progressive enhancement The selectmenu HTML tag  Links mentioned:  Jakob’s Law of user experience: Don’t make users think Get running with Couch to 5K Say Hello to selectmenu, a Fully Style-able select Element                  The Unusable podcast is presented by Andrew Waite &amp; David Ball, who discuss the importance of user experience (UX) in technology &amp; the world around us, &amp; talk about great design that just works - or moan about it when it doesn't.                Here's the link to the episode: https://podcast.theunusable.com/podcasts/030-jakobs-law.mp3                Music is by [Gold5472](https://gold5472.newgrounds.com/)

We talk about Jakob's Law, by usability advocate Jakob Neilson. Andrew tells a story about how he scammed an expensive car park. Other things we talk about: <ul> <li>Separate audio channels on Android</li> <li>Weird headphone problems with Microsoft Teams</li> <li>Learned expectations &amp; progressive enhancement</li> <li>The selectmenu HTML tag</li> </ul> Links mentioned: <ul> <li><a href="https://www.honestfox.com.au/blog/user-experience/jakobs-law-of-user-experience" rel="nofollow" target="_blank">Jakob’s Law of user experience: Don’t make users think</a></li> <li><a href="https://www.nhs.uk/live-well/exercise/running-and-aerobic-exercises/get-running-with-couch-to-5k/" rel="nofollow" target="_blank">Get running with Couch to 5K</a></li> <li><a href="https://css-tricks.com/the-selectmenu-element/" rel="nofollow" target="_blank">Say Hello to selectmenu, a Fully Style-able select Element</a></li> </ul> <code> The Unusable podcast is presented by Andrew Waite &amp; David Ball, who discuss the importance of user experience (UX) in technology &amp; the world around us, &amp; talk about great design that just works - or moan about it when it doesn't. Here's the link to the episode: <a href="https://podcast.theunusable.com/podcasts/030-jakobs-law.mp3" rel="nofollow" target="_blank">https://podcast.theunusable.com/podcasts/030-jakobs-law.mp3</a> Music is by [Gold5472](<a href="https://gold5472.newgrounds.com/" rel="nofollow" target="_blank">https://gold5472.newgrounds.com/</a>) </code>

A large glass of Jakobs Law

Doug Collins

Andy interviews prominent UXer and all-round nice-guy Doug Collins. Other things we talk about:  David's scare in the middle of the night Printing out a fake ID  Links mentioned:  Doug Collins' Book - The UX Design Field Book The Oatmeal - Printers Were Sent from Hell                  The Unusable podcast is presented by Andrew Waite &amp; David Ball, who discuss the importance of user experience (UX) in technology &amp; the world around us, &amp; talk about great design that just works - or moan about it when it doesn't.                Here's the link to the episode: https://podcast.theunusable.com/podcasts/029-doug-collins-interview.mp3                Music is by [Gold5472](https://gold5472.newgrounds.com/)

Andy interviews prominent UXer and all-round nice-guy Doug Collins. Other things we talk about: <ul> <li>David's scare in the middle of the night</li> <li>Printing out a fake ID</li> </ul> Links mentioned: <ul> <li><a href="http://www.denveruxer.com/unusable/" rel="nofollow" target="_blank">Doug Collins' Book - The UX Design Field Book</a></li> <li><a href="https://theoatmeal.com/comics/printers" rel="nofollow" target="_blank">The Oatmeal - Printers Were Sent from Hell</a></li> </ul> <code> The Unusable podcast is presented by Andrew Waite &amp; David Ball, who discuss the importance of user experience (UX) in technology &amp; the world around us, &amp; talk about great design that just works - or moan about it when it doesn't. Here's the link to the episode: <a href="https://podcast.theunusable.com/podcasts/029-doug-collins-interview.mp3" rel="nofollow" target="_blank">https://podcast.theunusable.com/podcasts/029-doug-collins-interview.mp3</a> Music is by [Gold5472](<a href="https://gold5472.newgrounds.com/" rel="nofollow" target="_blank">https://gold5472.newgrounds.com/</a>) </code>

Is gamification evil? Apple laptop gripes. What is bullshitification? Other things we talk about:  Facebook's endless newsfeed of infinite suprise Audi's virtual training programme game thing David spills beer Apple's natural scrolling Pressing delete on an iMac  Links mentioned:  Gamification — exploring the Octalysis Framework Gamification is Manipulative. Is It Ethical? The Octalysis Framework for Gamification &amp; Behavioral Design Smack Agency Gamification Examples                  The Unusable podcast is presented by Andrew Waite &amp; David Ball, who discuss the importance of user experience (UX) in technology &amp; the world around us, &amp; talk about great design that just works - or moan about it when it doesn't.                Here's the link to the episode: https://podcast.theunusable.com/podcasts/028-gamification.mp3                Music is by [Gold5472](https://gold5472.newgrounds.com/)

Is gamification evil? Apple laptop gripes. What is bullshitification? Other things we talk about: <ul> <li>Facebook's endless newsfeed of infinite suprise</li> <li>Audi's virtual training programme game thing</li> <li>David spills beer</li> <li>Apple's natural scrolling</li> <li>Pressing delete on an iMac</li> </ul> Links mentioned: <ul> <li><a href="https://medium.com/namaste-tech-blog/gamification-exploring-the-octalysis-framework-e03c524aa500" rel="nofollow" target="_blank">Gamification — exploring the Octalysis Framework</a></li> <li><a href="https://www.universityxp.com/news/2020/2/10/gamification-is-manipulative-is-it-ethical" rel="nofollow" target="_blank">Gamification is Manipulative. Is It Ethical?</a></li> <li><a href="https://yukaichou.com/gamification-examples/octalysis-complete-gamification-framework/" rel="nofollow" target="_blank">The Octalysis Framework for Gamification &amp; Behavioral Design</a></li> <li><a href="https://smack.agency/blog/gamification/gamification-examples/" rel="nofollow" target="_blank">Smack Agency Gamification Examples</a></li> </ul> <code> The Unusable podcast is presented by Andrew Waite &amp; David Ball, who discuss the importance of user experience (UX) in technology &amp; the world around us, &amp; talk about great design that just works - or moan about it when it doesn't. Here's the link to the episode: <a href="https://podcast.theunusable.com/podcasts/028-gamification.mp3" rel="nofollow" target="_blank">https://podcast.theunusable.com/podcasts/028-gamification.mp3</a> Music is by [Gold5472](<a href="https://gold5472.newgrounds.com/" rel="nofollow" target="_blank">https://gold5472.newgrounds.com/</a>) </code>

Is Gamification evil?

We talk about record players with modern(ish) controls, &amp; confusing cloud storage Other things we talk about:  1980s 'Stranger danger' adverts SanDisk's slotMusic &amp; slotRadio Children listening to Hitler speeches backwards Facebook's confusing file browser Eating megabytes  Links mentioned:  Forgotten memory? slotMusic &amp; slotRadio|Techmoan                  The Unusable podcast is presented by Andrew Waite &amp; David Ball, who discuss the importance of user experience (UX) in technology &amp; the world around us, &amp; talk about great design that just works - or moan about it when it doesn't.                Here's the link to the episode: https://podcast.theunusable.com/podcasts/027-music.mp3                Music is by [Gold5472](https://gold5472.newgrounds.com/)

We talk about record players with modern(ish) controls, &amp; confusing cloud storage Other things we talk about: <ul> <li>1980s 'Stranger danger' adverts</li> <li>SanDisk's slotMusic &amp; slotRadio</li> <li>Children listening to Hitler speeches backwards</li> <li>Facebook's confusing file browser</li> <li>Eating megabytes</li> </ul> Links mentioned: <ul> <li><a href="https://www.youtube.com/watch?v=ftcvybQ_Be4" rel="nofollow" target="_blank">Forgotten memory? slotMusic &amp; slotRadio|Techmoan</a></li> </ul> <code> The Unusable podcast is presented by Andrew Waite &amp; David Ball, who discuss the importance of user experience (UX) in technology &amp; the world around us, &amp; talk about great design that just works - or moan about it when it doesn't. Here's the link to the episode: <a href="https://podcast.theunusable.com/podcasts/027-music.mp3" rel="nofollow" target="_blank">https://podcast.theunusable.com/podcasts/027-music.mp3</a> Music is by [Gold5472](<a href="https://gold5472.newgrounds.com/" rel="nofollow" target="_blank">https://gold5472.newgrounds.com/</a>) </code>

The UX of music players

Andy angers IKEA, &amp; we talk about wireframing &amp; prototyping Other things we talk about:  Website with an embedded app creates a phone-in-a-phone Risky &amp; annoying two-factor authentication A restaurant ordering app with inappropriate options Andy's headphones do something weird  Links mentioned:  Wireframe vs Mockup vs Prototype: What is the Difference and Why Your App Needs it? How To Succeed In Wireframe Design                  The Unusable podcast is presented by Andrew Waite &amp; David Ball, who discuss the importance of user experience (UX) in technology &amp; the world around us, &amp; talk about great design that just works - or moan about it when it doesn't.                Here's the link to the episode: https://podcast.theunusable.com/podcasts/026-wireframing.mp3                Music is by [Gold5472](https://gold5472.newgrounds.com/)

Andy angers IKEA, &amp; we talk about wireframing &amp; prototyping Other things we talk about: <ul> <li>Website with an embedded app creates a phone-in-a-phone</li> <li>Risky &amp; annoying two-factor authentication</li> <li>A restaurant ordering app with inappropriate options</li> <li>Andy's headphones do something weird</li> </ul> Links mentioned: <ul> <li><a href="https://blog.railwaymen.org/wireframe-vs-mockup-vs-prototype-what-is-the-difference-and-why-your-app-needs-it" rel="nofollow" target="_blank">Wireframe vs Mockup vs Prototype: What is the Difference and Why Your App Needs it?</a></li> <li><a href="https://www.smashingmagazine.com/2020/04/wireframe-design-success/" rel="nofollow" target="_blank">How To Succeed In Wireframe Design</a></li> </ul> <code> The Unusable podcast is presented by Andrew Waite &amp; David Ball, who discuss the importance of user experience (UX) in technology &amp; the world around us, &amp; talk about great design that just works - or moan about it when it doesn't. Here's the link to the episode: <a href="https://podcast.theunusable.com/podcasts/026-wireframing.mp3" rel="nofollow" target="_blank">https://podcast.theunusable.com/podcasts/026-wireframing.mp3</a> Music is by [Gold5472](<a href="https://gold5472.newgrounds.com/" rel="nofollow" target="_blank">https://gold5472.newgrounds.com/</a>) </code>

Wireframing & Ikea prison

Github Copilot is an exciting new tool to accellerate developer productivity. But has it been thought through? Could it be racist, and could it kill someone? Other things we talk about:  Ordering a mattress How long is 0.6 inches?                  The Unusable podcast is presented by Andrew Waite &amp; David Ball, who discuss the importance of user experience (UX) in technology &amp; the world around us, &amp; talk about great design that just works - or moan about it when it doesn't.                Here's the link to the episode: https://podcast.theunusable.com/podcasts/025-github-copilot.mp3                Music is by [Gold5472](https://gold5472.newgrounds.com/)

Github Copilot is an exciting new tool to accellerate developer productivity. But has it been thought through? Could it be racist, and could it kill someone? Other things we talk about: <ul> <li>Ordering a mattress</li> <li>How long is 0.6 inches?</li> </ul> <code> The Unusable podcast is presented by Andrew Waite &amp; David Ball, who discuss the importance of user experience (UX) in technology &amp; the world around us, &amp; talk about great design that just works - or moan about it when it doesn't. Here's the link to the episode: <a href="https://podcast.theunusable.com/podcasts/025-github-copilot.mp3" rel="nofollow" target="_blank">https://podcast.theunusable.com/podcasts/025-github-copilot.mp3</a> Music is by [Gold5472](<a href="https://gold5472.newgrounds.com/" rel="nofollow" target="_blank">https://gold5472.newgrounds.com/</a>) </code>

Github Copilot

We talk about some common UX mistakes that people make on websites that we hope will go away. Other things we talk about:  Treadmill touchscreens confuse an old man Dentist form fiddling                  The Unusable podcast is presented by Andrew Waite &amp; David Ball, who discuss the importance of user experience (UX) in technology &amp; the world around us, &amp; talk about great design that just works - or moan about it when it doesn't.                Here's the link to the episode: https://podcast.theunusable.com/podcasts/024-common-ux-mistakes.mp3                Music is by [Gold5472](https://gold5472.newgrounds.com/)

We talk about some common UX mistakes that people make on websites that we hope will go away. Other things we talk about: <ul> <li>Treadmill touchscreens confuse an old man</li> <li>Dentist form fiddling</li> </ul> <code> The Unusable podcast is presented by Andrew Waite &amp; David Ball, who discuss the importance of user experience (UX) in technology &amp; the world around us, &amp; talk about great design that just works - or moan about it when it doesn't. Here's the link to the episode: <a href="https://podcast.theunusable.com/podcasts/024-common-ux-mistakes.mp3" rel="nofollow" target="_blank">https://podcast.theunusable.com/podcasts/024-common-ux-mistakes.mp3</a> Music is by [Gold5472](<a href="https://gold5472.newgrounds.com/" rel="nofollow" target="_blank">https://gold5472.newgrounds.com/</a>) </code>

Common UX mistakes

Discussions about the importance of usability &amp; UX in technology &amp; the world around us.

Unusable podcast (UX & usability)

David and Andrew talk about UX writing and try to answer why it's different to copywriting, and what microcopy is. They also discuss annoying browser notifications, a more sensible way for asking to set cookies, and why opening a japanese soda is difficult.Other things we talk about:  Geocities What Is Copywriting? What Is Microcopy? Notification Permission Prompt Spam in web browsers User Inyerface - a painful game of bad UX design Translation on websites  Links mentioned:  What Is Copywriting and What Is Its Purpose? What is UX Writing? What Is Microcopy? And How To Do It Like A Boss - By Maria De La Riva Reducing Notification Permission Prompt Spam in Firefox 16 Rules of Effective UX Writing - by Nick Babich Cut Homeless People In Half by 2025 Don't kill your wife with work poster User Inyerface Our video playing User Inyerface                  The Unusable podcast is presented by Andrew Waite &amp; David Ball, who discuss the importance of user experience (UX) in technology &amp; the world around us, &amp; talk about great design that just works - or moan about it when it doesn't.                Here's the link to the episode: https://podcast.theunusable.com/podcasts/013-ux-writing-microcopy.mp3                Music is by [Gold5472](https://gold5472.newgrounds.com/)

David and Andrew talk about UX writing and try to answer why it's different to copywriting, and what microcopy is. They also discuss annoying browser notifications, a more sensible way for asking to set cookies, and why opening a japanese soda is difficult. Other things we talk about: <ul> <li>Geocities</li> <li>What Is Copywriting?</li> <li>What Is Microcopy?</li> <li>Notification Permission Prompt Spam in web browsers</li> <li>User Inyerface - a painful game of bad UX design</li> <li>Translation on websites</li> </ul> Links mentioned: <ul> <li><a href="https://kopywritingkourse.com/what-is-copywriting/" rel="nofollow" target="_blank">What Is Copywriting and What Is Its Purpose?</a></li> <li><a href="https://medium.com/@lmsanchez/what-is-ux-writing-1eb71b0f0606" rel="nofollow" target="_blank">What is UX Writing?</a></li> <li><a href="https://careerfoundry.com/en/blog/ux-design/what-is-microcopy-ux/" rel="nofollow" target="_blank">What Is Microcopy? And How To Do It Like A Boss - By Maria De La Riva</a></li> <li><a href="https://blog.nightly.mozilla.org/2019/04/01/reducing-notification-permission-prompt-spam-in-firefox/" rel="nofollow" target="_blank">Reducing Notification Permission Prompt Spam in Firefox</a></li> <li><a href="https://uxplanet.org/16-rules-of-effective-ux-writing-2a20cf85fdbf/" rel="nofollow" target="_blank">16 Rules of Effective UX Writing - by Nick Babich</a></li> <li><a href="https://knowyourmeme.com/memes/cut-homeless-people-in-half-by-2025" rel="nofollow" target="_blank">Cut Homeless People In Half by 2025</a></li> <li><a href="http://www.weirduniverse.net/blog/comments/dont_kill_your_wife_with_work" rel="nofollow" target="_blank">Don't kill your wife with work poster</a></li> <li><a href="https://userinyerface.com/" rel="nofollow" target="_blank">User Inyerface</a></li> <li><a href="https://www.youtube.com/watch?v=oXz6mPlMNC8" rel="nofollow" target="_blank">Our video playing User Inyerface</a></li> </ul> <code> The Unusable podcast is presented by Andrew Waite &amp; David Ball, who discuss the importance of user experience (UX) in technology &amp; the world around us, &amp; talk about great design that just works - or moan about it when it doesn't. Here's the link to the episode: <a href="https://podcast.theunusable.com/podcasts/013-ux-writing-microcopy.mp3" rel="nofollow" target="_blank">https://podcast.theunusable.com/podcasts/013-ux-writing-microcopy.mp3</a> Music is by [Gold5472](<a href="https://gold5472.newgrounds.com/" rel="nofollow" target="_blank">https://gold5472.newgrounds.com/</a>) </code>

UX writing & microcopy

Andrew &amp; David discuss what makes the internet terrible now, like slow websites, browser inconsistencies, monopolisation &amp; people. Other things we talk about:  Are URLs are too confusing for some people? Average size of a webpage (compared to Sonic the hedgehog)s Andy's old crap Acorn computers are more efficient than todays Flash was fun but websites are more usable without it Parking machine app Crap digital school attendance register Hospital alarm fatigue &amp; Andy's favourite song is ruined Constant flood updates  Links mentioned:  The Spirit Of The Internet Browser engine diversity The Revenge of the IE Box Model? False Alarms &amp; Alert Fatigue: The Tragic Design of Hospital Alerts                  The Unusable podcast is presented by Andrew Waite &amp; David Ball, who discuss the importance of user experience (UX) in technology &amp; the world around us, &amp; talk about great design that just works - or moan about it when it doesn't.                Here's the link to the episode: https://podcast.theunusable.com/podcasts/014-internet-is-terrible-now.mp3                Music is by [Gold5472](https://gold5472.newgrounds.com/)

Andrew &amp; David discuss what makes the internet terrible now, like slow websites, browser inconsistencies, monopolisation &amp; people. Other things we talk about: <ul> <li>Are URLs are too confusing for some people?</li> <li>Average size of a webpage (compared to Sonic the hedgehog)s</li> <li>Andy's old crap Acorn computers are more efficient than todays</li> <li>Flash was fun but websites are more usable without it</li> <li>Parking machine app</li> <li>Crap digital school attendance register</li> <li>Hospital alarm fatigue &amp; Andy's favourite song is ruined</li> <li>Constant flood updates</li> </ul> Links mentioned: <ul> <li><a href="https://www.theawl.com/2016/11/the-spirit-of-the-internet/" rel="nofollow" target="_blank">The Spirit Of The Internet</a></li> <li><a href="https://css-tricks.com/browser-engine-diversity/" rel="nofollow" target="_blank">Browser engine diversity</a></li> <li><a href="https://www.jefftk.com/p/the-revenge-of-the-ie-box-model" rel="nofollow" target="_blank">The Revenge of the IE Box Model?</a></li> <li><a href="https://medium.com/@kellynstandley/false-alarms-emotional-overwhelm-the-tragic-design-of-hospital-alerts-fa7d7a78c201" rel="nofollow" target="_blank">False Alarms &amp; Alert Fatigue: The Tragic Design of Hospital Alerts</a></li> </ul> <code> The Unusable podcast is presented by Andrew Waite &amp; David Ball, who discuss the importance of user experience (UX) in technology &amp; the world around us, &amp; talk about great design that just works - or moan about it when it doesn't. Here's the link to the episode: <a href="https://podcast.theunusable.com/podcasts/014-internet-is-terrible-now.mp3" rel="nofollow" target="_blank">https://podcast.theunusable.com/podcasts/014-internet-is-terrible-now.mp3</a> Music is by [Gold5472](<a href="https://gold5472.newgrounds.com/" rel="nofollow" target="_blank">https://gold5472.newgrounds.com/</a>) </code>

The internet is terrible now!

We discuss using technology with different types of disabilities, what the term "accessibility" really means, and how designing for accessibility benefits everyone. Other things we talk about:  Accessibility as an afterthought vs Inclusive design Screenreaders &amp; how blind people use the internet Funkify disability simulator Silktide's screen reader simulator Voice UI for to provide accessibility options, including for the elderly &amp; in the shower Andrew's bank nightmare  Links mentioned:  Funkify disability simulator Silktide's screen reader simulator Blind girl hacks - Alisha's Guide How many people in the UK have sight loss? Jane Hu's tweet                  The Unusable podcast is presented by Andrew Waite &amp; David Ball, who discuss the importance of user experience (UX) in technology &amp; the world around us, &amp; talk about great design that just works - or moan about it when it doesn't.                Here's the link to the episode: https://podcast.theunusable.com/podcasts/010-a11y-benefits-everyone.mp3                Music is by [Gold5472](https://gold5472.newgrounds.com/)

We discuss using technology with different types of disabilities, what the term "accessibility" really means, and how designing for accessibility benefits everyone. Other things we talk about: <ul> <li>Accessibility as an afterthought vs Inclusive design</li> <li>Screenreaders &amp; how blind people use the internet</li> <li>Funkify disability simulator</li> <li>Silktide's screen reader simulator</li> <li>Voice UI for to provide accessibility options, including for the elderly &amp; in the shower</li> <li>Andrew's bank nightmare</li> </ul> Links mentioned: <ul> <li><a href="https://www.funkify.org" rel="nofollow" target="_blank">Funkify disability simulator</a></li> <li><a href="https://chrome.google.com/webstore/detail/silktide-screen-reader-si/okcpiimdfkpkjcbihbmhppldhiebhhaf" rel="nofollow" target="_blank">Silktide's screen reader simulator</a></li> <li><a href="https://www.youtube.com/watch?v=dD9z7Covu0U" rel="nofollow" target="_blank">Blind girl hacks - Alisha's Guide</a></li> <li><a href="https://www.sightadvicefaq.org.uk/newly-diagnosed-registration/registering-sight-loss/statistics" rel="nofollow" target="_blank">How many people in the UK have sight loss?</a></li> <li><a href="https://twitter.com/hujane/status/1089380484579127296" rel="nofollow" target="_blank">Jane Hu's tweet</a></li> </ul> <code> The Unusable podcast is presented by Andrew Waite &amp; David Ball, who discuss the importance of user experience (UX) in technology &amp; the world around us, &amp; talk about great design that just works - or moan about it when it doesn't. Here's the link to the episode: <a href="https://podcast.theunusable.com/podcasts/010-a11y-benefits-everyone.mp3" rel="nofollow" target="_blank">https://podcast.theunusable.com/podcasts/010-a11y-benefits-everyone.mp3</a> Music is by [Gold5472](<a href="https://gold5472.newgrounds.com/" rel="nofollow" target="_blank">https://gold5472.newgrounds.com/</a>) </code>

Accessibility benefits everyone

David and Andrew look at the role of sound in usability. From deliberately loud vacuum cleaners to the crunch of a Pringle, sound is an important but often forgotten aspect of user experience. Also, David almost gets punched, and Andrew bum-shuffles on a water slide like a dog with worms. Other things we talk about:  Alarms in hospitals Sound branding of Japanese train stations Unique sounds in technology Faked sounds in cars Jingles that are ear-worms Auto-playing music on websites David comments on the usability of a self-checkout and almost gets punched Andy bum-shuffles on a water slide  Links mentioned:  The Fake Sounds Companies Add To Products - Cheddar Explains 99 percent invisible episode - Sound in hospitals 99 percent invisible episode - Sound in cities The meat website that used to have an amazing auto-playing jingle                  The Unusable podcast is presented by Andrew Waite &amp; David Ball, who discuss the importance of user experience (UX) in technology &amp; the world around us, &amp; talk about great design that just works - or moan about it when it doesn't.                Here's the link to the episode: https://podcast.theunusable.com/podcasts/012-sound-design-ux.mp3                Music is by [Gold5472](https://gold5472.newgrounds.com/)

David and Andrew look at the role of sound in usability. From deliberately loud vacuum cleaners to the crunch of a Pringle, sound is an important but often forgotten aspect of user experience. Also, David almost gets punched, and Andrew bum-shuffles on a water slide like a dog with worms. Other things we talk about: <ul> <li>Alarms in hospitals</li> <li>Sound branding of Japanese train stations</li> <li>Unique sounds in technology</li> <li>Faked sounds in cars</li> <li>Jingles that are ear-worms</li> <li>Auto-playing music on websites</li> <li>David comments on the usability of a self-checkout and almost gets punched</li> <li>Andy bum-shuffles on a water slide</li> </ul> Links mentioned: <ul> <li><a href="https://www.youtube.com/watch?v=rZOpDve8ARA" rel="nofollow" target="_blank">The Fake Sounds Companies Add To Products - Cheddar Explains</a></li> <li><a href="https://99percentinvisible.org/episode/sound-and-health-hospitals/" rel="nofollow" target="_blank">99 percent invisible episode - Sound in hospitals</a></li> <li><a href="https://99percentinvisible.org/episode/sound-and-health-cities/" rel="nofollow" target="_blank">99 percent invisible episode - Sound in cities</a></li> <li><a href="https://wholesalemeatscoventry.co.uk/" rel="nofollow" target="_blank">The meat website that used to have an amazing auto-playing jingle</a></li> </ul> <code> The Unusable podcast is presented by Andrew Waite &amp; David Ball, who discuss the importance of user experience (UX) in technology &amp; the world around us, &amp; talk about great design that just works - or moan about it when it doesn't. Here's the link to the episode: <a href="https://podcast.theunusable.com/podcasts/012-sound-design-ux.mp3" rel="nofollow" target="_blank">https://podcast.theunusable.com/podcasts/012-sound-design-ux.mp3</a> Music is by [Gold5472](<a href="https://gold5472.newgrounds.com/" rel="nofollow" target="_blank">https://gold5472.newgrounds.com/</a>) </code>

Sound design in UX

We discuss the Queen going shopping &amp; being shown how self-checkouts work, &amp; we discuss their advantages &amp; annoyances. Also Andy has a story about a lame practical joke on a teacher using his Tesco club card. Apologies for the terrible German at the beginning! Other things we talk about:  Online grocery shopping Amazon's AI-powered grocery store Andy's lame practical joke on a teacher using a Tesco club card Andy's "Freezer beige" Self-checkout celebrity voices Reasons why people don't like self-checkouts UX trends for shopping websites in 2019 Andy meets a man named Martin in some old-fashioned bank  Links mentioned:  'You can't cheat?' asks Queen at check-out What is Amazon Go, where is it, and how does it work? Six ecommerce UX trends for 2019 2019 Trends in UX for Ecommerce Websites 2019 UX Trends for eCommerce                  The Unusable podcast is presented by Andrew Waite &amp; David Ball, who discuss the importance of user experience (UX) in technology &amp; the world around us, &amp; talk about great design that just works - or moan about it when it doesn't.                  Here's the link to the episode: https://podcast.theunusable.com/podcasts/011-self-checkouts-online-shopping.mp3                  Music is by [Gold5472](https://gold5472.newgrounds.com/) 

We discuss the Queen going shopping &amp; being shown how self-checkouts work, &amp; we discuss their advantages &amp; annoyances. Also Andy has a story about a lame practical joke on a teacher using his Tesco club card. Apologies for the terrible German at the beginning! Other things we talk about: <ul> <li>Online grocery shopping</li> <li>Amazon's AI-powered grocery store</li> <li>Andy's lame practical joke on a teacher using a Tesco club card</li> <li>Andy's "Freezer beige"</li> <li>Self-checkout celebrity voices</li> <li>Reasons why people don't like self-checkouts</li> <li>UX trends for shopping websites in 2019</li> <li>Andy meets a man named Martin in some old-fashioned bank</li> </ul> Links mentioned: <ul> <li><a href="https://www.bbc.co.uk/news/av/uk-48375000/you-can-t-cheat-asks-queen-at-check-out" rel="nofollow" target="_blank">'You can't cheat?' asks Queen at check-out</a></li> <li><a href="https://www.pocket-lint.com/phones/news/amazon/139650-what-is-amazon-go-where-is-it-and-how-does-it-work" rel="nofollow" target="_blank">What is Amazon Go, where is it, and how does it work?</a></li> <li><a href="https://www.userzoom.com/blog/ecommerce-ux-trends-2019/" rel="nofollow" target="_blank">Six ecommerce UX trends for 2019</a></li> <li><a href="https://qubstudio.com/blog/2019-trends-in-ux-for-ecommerce-websites/" rel="nofollow" target="_blank">2019 Trends in UX for Ecommerce Websites</a></li> <li><a href="http://blog.avangate.com/2019-ux-trends-ecommerce/" rel="nofollow" target="_blank">2019 UX Trends for eCommerce</a></li> </ul> <code> The Unusable podcast is presented by Andrew Waite &amp; David Ball, who discuss the importance of user experience (UX) in technology &amp; the world around us, &amp; talk about great design that just works - or moan about it when it doesn't. Here's the link to the episode: <a href="https://podcast.theunusable.com/podcasts/011-self-checkouts-online-shopping.mp3" rel="nofollow" target="_blank">https://podcast.theunusable.com/podcasts/011-self-checkouts-online-shopping.mp3</a> Music is by [Gold5472](<a href="https://gold5472.newgrounds.com/" rel="nofollow" target="_blank">https://gold5472.newgrounds.com/</a>) </code>

Self-checkouts & online shopping

David &amp; Andrew discuss the importance of designing for failure &amp; making sure the problem is communicated to the user. Other things we talk about:  The chaos monkey Chrome's dinosaur game, service workers, BSOD &amp; Twitter's "fail whale" Creating the best error message Facebook's annoying "chat heads" Andy's hotel TV "nightmare" Sky TV &amp; YouView's interfaces  Links mentioned:  https://twitter.com/DougCollinsUX/status/1083127107373449217 https://netflix.github.io/chaosmonkey/ https://uxplanet.org/how-to-write-a-perfect-error-message-da1ca65a8f36 https://blog.usejournal.com/design-states-weve-been-totally-forgetting-79fcf22c88a3 Understanding website performance                  The Unusable podcast is presented by Andrew Waite &amp; David Ball, who discuss the importance of user experience (UX) in technology &amp; the world around us, &amp; talk about great design that just works - or moan about it when it doesn't.                Here's the link to the episode: https://podcast.theunusable.com/podcasts/009-designing-for-failure.mp3                Music is by [Gold5472](https://gold5472.newgrounds.com/)

David &amp; Andrew discuss the importance of designing for failure &amp; making sure the problem is communicated to the user. Other things we talk about: <ul> <li>The chaos monkey</li> <li>Chrome's dinosaur game, service workers, BSOD &amp; Twitter's "fail whale"</li> <li>Creating the best error message</li> <li>Facebook's annoying "chat heads"</li> <li>Andy's hotel TV "nightmare"</li> <li>Sky TV &amp; YouView's interfaces</li> </ul> Links mentioned: <ul> <li><a href="https://twitter.com/DougCollinsUX/status/1083127107373449217" rel="nofollow" target="_blank">https://twitter.com/DougCollinsUX/status/1083127107373449217</a></li> <li><a href="https://netflix.github.io/chaosmonkey/" rel="nofollow" target="_blank">https://netflix.github.io/chaosmonkey/</a></li> <li><a href="https://uxplanet.org/how-to-write-a-perfect-error-message-da1ca65a8f36" rel="nofollow" target="_blank">https://uxplanet.org/how-to-write-a-perfect-error-message-da1ca65a8f36</a></li> <li><a href="https://blog.usejournal.com/design-states-weve-been-totally-forgetting-79fcf22c88a3" rel="nofollow" target="_blank">https://blog.usejournal.com/design-states-weve-been-totally-forgetting-79fcf22c88a3</a></li> <li><a href="https://www.tribeuk.co.uk/blog/understanding-website-performance" rel="nofollow" target="_blank">Understanding website performance</a></li> </ul> <code> The Unusable podcast is presented by Andrew Waite &amp; David Ball, who discuss the importance of user experience (UX) in technology &amp; the world around us, &amp; talk about great design that just works - or moan about it when it doesn't. Here's the link to the episode: <a href="https://podcast.theunusable.com/podcasts/009-designing-for-failure.mp3" rel="nofollow" target="_blank">https://podcast.theunusable.com/podcasts/009-designing-for-failure.mp3</a> Music is by [Gold5472](<a href="https://gold5472.newgrounds.com/" rel="nofollow" target="_blank">https://gold5472.newgrounds.com/</a>) </code>

Designing for failure

In this episode of the Unusable Podcast, Andrew &amp; David discuss "dark patterns" which are tricks that get customers to buy more in websites &amp; apps. We talk about actual examples &amp; get distracted on Wish.com by all the cheap tat from China. Other things we discussed:  Ryanair insurance deception GDPR banner buttons Advert banners that try to trick you The cheap tat on Wish.com Dodgy sales tactics Xbox One updates TV with progress bar  Links mentioned:  Dark Patterns some examples to watch out for (YouTube video) 5 Naughty Conversion ‘Dark Patterns’ to Avoid in 2018 (+ What To Do Instead!) Wish.com                  The Unusable podcast is presented by Andrew Waite &amp; David Ball, who discuss the importance of user experience (UX) in technology &amp; the world around us, &amp; talk about great design that just works - or moan about it when it doesn't.                Here's the link to the episode: https://podcast.theunusable.com/podcasts/006-dark-patterns.mp3                Music is by [Gold5472](https://gold5472.newgrounds.com/)

In this episode of the Unusable Podcast, Andrew &amp; David discuss "dark patterns" which are tricks that get customers to buy more in websites &amp; apps. We talk about actual examples &amp; get distracted on <a href="http://Wish.com" rel="nofollow" target="_blank">Wish.com</a> by all the cheap tat from China. Other things we discussed: <ul> <li>Ryanair insurance deception</li> <li>GDPR banner buttons</li> <li>Advert banners that try to trick you</li> <li>The cheap tat on <a href="http://Wish.com" rel="nofollow" target="_blank">Wish.com</a></li> <li>Dodgy sales tactics</li> <li>Xbox One updates</li> <li>TV with progress bar</li> </ul> Links mentioned: <ul> <li><a href="https://www.youtube.com/watch?v=e8r47hZX2G8" rel="nofollow" target="_blank">Dark Patterns some examples to watch out for (YouTube video)</a></li> <li><a href="https://postfunnel.com/5-naughty-conversion-dark-patterns-to-avoid-in-2018-what-to-do-instead/" rel="nofollow" target="_blank">5 Naughty Conversion ‘Dark Patterns’ to Avoid in 2018 (+ What To Do Instead!)</a></li> <li><a href="https://www.wish.com/" rel="nofollow" target="_blank">Wish.com</a></li> </ul> <code> The Unusable podcast is presented by Andrew Waite &amp; David Ball, who discuss the importance of user experience (UX) in technology &amp; the world around us, &amp; talk about great design that just works - or moan about it when it doesn't. Here's the link to the episode: <a href="https://podcast.theunusable.com/podcasts/006-dark-patterns.mp3" rel="nofollow" target="_blank">https://podcast.theunusable.com/podcasts/006-dark-patterns.mp3</a> Music is by [Gold5472](<a href="https://gold5472.newgrounds.com/" rel="nofollow" target="_blank">https://gold5472.newgrounds.com/</a>) </code>

Getting tricked online by UI dark patterns

Being forced to work from home due to coronavirus, Andrew &amp; David discuss video chatting using Zoom &amp; Skype, &amp; then the rigmarole of getting things delivered.It gets a bit silly towards the end, because Andrew has been drinking whisky. Other things we talk about:  Asynchronous communication Journaling on Slack Privacy flaws with Zoom Google Nest's camera outage Unnatural delay on Hermes' chat-bot Comixology only has US vouchers  Links mentioned:  Nest camera outage Resources for working from home Our shop Our Patreon                  The Unusable podcast is presented by Andrew Waite &amp; David Ball, who discuss the importance of user experience (UX) in technology &amp; the world around us, &amp; talk about great design that just works - or moan about it when it doesn't.                Here's the link to the episode: https://podcast.theunusable.com/podcasts/016-working-from-home.mp3                Music is by [Gold5472](https://gold5472.newgrounds.com/)

Being forced to work from home due to coronavirus, Andrew &amp; David discuss video chatting using Zoom &amp; Skype, &amp; then the rigmarole of getting things delivered. It gets a bit silly towards the end, because Andrew has been drinking whisky. Other things we talk about: <ul> <li>Asynchronous communication</li> <li>Journaling on Slack</li> <li>Privacy flaws with Zoom</li> <li>Google Nest's camera outage</li> <li>Unnatural delay on Hermes' chat-bot</li> <li>Comixology only has US vouchers</li> </ul> Links mentioned: <ul> <li><a href="https://9to5google.com/2020/02/25/nest-cam-down/" rel="nofollow" target="_blank">Nest camera outage</a></li> <li><a href="https://learning.linkedin.com/blog/productivity-tips/new-to-working-remotely--these-resources-can-help?fbclid=IwAR1dmfe3cyQ5qyR1FQVSQa4fBT5-MglOoTfcaAE7qBD1XYgO1gPCqQIJwJE" rel="nofollow" target="_blank">Resources for working from home</a></li> <li><a href="https://podcast.theunusable.com/shop/#!/" rel="nofollow" target="_blank">Our shop</a></li> <li><a href="https://www.patreon.com/unusablepodcast" rel="nofollow" target="_blank">Our Patreon</a></li> </ul> <code> The Unusable podcast is presented by Andrew Waite &amp; David Ball, who discuss the importance of user experience (UX) in technology &amp; the world around us, &amp; talk about great design that just works - or moan about it when it doesn't. Here's the link to the episode: <a href="https://podcast.theunusable.com/podcasts/016-working-from-home.mp3" rel="nofollow" target="_blank">https://podcast.theunusable.com/podcasts/016-working-from-home.mp3</a> Music is by [Gold5472](<a href="https://gold5472.newgrounds.com/" rel="nofollow" target="_blank">https://gold5472.newgrounds.com/</a>) </code>

Drinking Whisky & Working From Home

Bad design from 2018, plus other usability problems, dark patterns, how a computer forced David into an encounter with a naked man &amp; the origins of the PlayStation buttons. Other things we talk about:  Dongles Bad usability prevents Americans from voting How the hamburger menu is horrible A urinal game A building that injures people A terrible robot shop assistant A computer forces David into an encounter with a naked man The origins of the PlayStation buttons Inclusive design  Links mentioned:  The worst design crimes of 2018) T-Mobile Slapped With A $40 Million Fine For Its Deceptive Design) Banish the Hamburger Menu, Adopt Pizza Menus                  The Unusable podcast is presented by Andrew Waite &amp; David Ball, who discuss the importance of user experience (UX) in technology &amp; the world around us, &amp; talk about great design that just works - or moan about it when it doesn't.                Here's the link to the episode: https://podcast.theunusable.com/podcasts/008-design-crimes-from-2018.mp3                Music is by [Gold5472](https://gold5472.newgrounds.com/)

Bad design from 2018, plus other usability problems, dark patterns, how a computer forced David into an encounter with a naked man &amp; the origins of the PlayStation buttons. Other things we talk about: <ul> <li>Dongles</li> <li>Bad usability prevents Americans from voting</li> <li>How the hamburger menu is horrible</li> <li>A urinal game</li> <li>A building that injures people</li> <li>A terrible robot shop assistant</li> <li>A computer forces David into an encounter with a naked man</li> <li>The origins of the PlayStation buttons</li> <li>Inclusive design</li> </ul> Links mentioned: <ul> <li><a href="https://www.fastcompany.com/90281011/the-worst-design-crimes-of-2018" rel="nofollow" target="_blank">The worst design crimes of 2018)</a></li> <li><a href="https://www.fastcompany.com/90168443/t-mobile-slapped-with-a-40-million-fine-for-its-deceptive-design" rel="nofollow" target="_blank">T-Mobile Slapped With A $40 Million Fine For Its Deceptive Design)</a></li> <li><a href="https://www.nngroup.com/articles/hamburger-menu-vs-pizza/" rel="nofollow" target="_blank">Banish the Hamburger Menu, Adopt Pizza Menus</a></li> </ul> <code> The Unusable podcast is presented by Andrew Waite &amp; David Ball, who discuss the importance of user experience (UX) in technology &amp; the world around us, &amp; talk about great design that just works - or moan about it when it doesn't. Here's the link to the episode: <a href="https://podcast.theunusable.com/podcasts/008-design-crimes-from-2018.mp3" rel="nofollow" target="_blank">https://podcast.theunusable.com/podcasts/008-design-crimes-from-2018.mp3</a> Music is by [Gold5472](<a href="https://gold5472.newgrounds.com/" rel="nofollow" target="_blank">https://gold5472.newgrounds.com/</a>) </code>

Design Crimes From 2018

Cultures differ around the world - does that mean user interfaces should differ too? We talk about how companies have failed to reach international audiences &amp; some funny cultural blunders! Other things we talk about:  Right-to-left language translation Ebay’s inconsistent user interface Bad product name translation fails Using chip &amp; pin and contactless payments in America Andy reviews the Bang &amp; Olufsen Beoplay H9i, &amp; the Sony WH-1000XM3 Physical shops are failing at the single advantage they have over online shops  Articles we mentioned:International Usability Testing - https://www.nngroup.com/articles/international-usability-testing/ Products we talked about:  Bang &amp; Olufsen Beoplay H9i Noise cancelling headphones  https://amzn.to/2QX6EJN Sony WH-1000XM3 Wireless Noise Cancelling Headphones https://amzn.to/2Qx21H0 Bose QuietComfort 35 (Series II) Wireless Headphones https://amzn.to/2PE1IVL                  The Unusable podcast is presented by Andrew Waite &amp; David Ball, who discuss the importance of user experience (UX) in technology &amp; the world around us, &amp; talk about great design that just works - or moan about it when it doesn't.                Here's the link to the episode: https://podcast.theunusable.com/podcasts/007-cultural-differences.mp3                Music is by [Gold5472](https://gold5472.newgrounds.com/)

Cultures differ around the world - does that mean user interfaces should differ too? We talk about how companies have failed to reach international audiences &amp; some funny cultural blunders! Other things we talk about: <ul> <li>Right-to-left language translation</li> <li>Ebay’s inconsistent user interface</li> <li>Bad product name translation fails</li> <li>Using chip &amp; pin and contactless payments in America</li> <li>Andy reviews the Bang &amp; Olufsen Beoplay H9i, &amp; the Sony WH-1000XM3</li> <li>Physical shops are failing at the single advantage they have over online shops</li> </ul> Articles we mentioned: International Usability Testing - <a href="https://www.nngroup.com/articles/international-usability-testing/" rel="nofollow" target="_blank">https://www.nngroup.com/articles/international-usability-testing/</a> Products we talked about: <ul> <li>Bang &amp; Olufsen Beoplay H9i Noise cancelling headphones <a href="https://amzn.to/2QX6EJN" rel="nofollow" target="_blank">https://amzn.to/2QX6EJN</a></li> <li>Sony WH-1000XM3 Wireless Noise Cancelling Headphones <a href="https://amzn.to/2Qx21H0" rel="nofollow" target="_blank">https://amzn.to/2Qx21H0</a></li> <li>Bose QuietComfort 35 (Series II) Wireless Headphones <a href="https://amzn.to/2PE1IVL" rel="nofollow" target="_blank">https://amzn.to/2PE1IVL</a></li> </ul> <code> The Unusable podcast is presented by Andrew Waite &amp; David Ball, who discuss the importance of user experience (UX) in technology &amp; the world around us, &amp; talk about great design that just works - or moan about it when it doesn't. Here's the link to the episode: <a href="https://podcast.theunusable.com/podcasts/007-cultural-differences.mp3" rel="nofollow" target="_blank">https://podcast.theunusable.com/podcasts/007-cultural-differences.mp3</a> Music is by [Gold5472](<a href="https://gold5472.newgrounds.com/" rel="nofollow" target="_blank">https://gold5472.newgrounds.com/</a>) </code>

Do cultural differences affect usability?

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