Monica Caldas's guest appearances

Monica Caldas

Change Wave

The Innovation Engine Podcast

Jennifer Ives

Sheila Jordan

Nir Eyal

David Burkus

Laura Roeder

Amy Herman

Teresa Amabile

Bob Moesta

Golden Krishna

Brandon Krieg

Safi Bahcall

Chris Graham

Michael Gelb

Nicolas Dessaigne

Danielle Brown

OwlTail

Insurance is one of those things that customers don’t really like to think about buying. They know they need it, but they don’t really want to pay for it and that leads to a fractured experience. How can digital transformation be used to create stronger customer relationships and engagement? Monica Caldas has spent much of her career creating digital solutions and influencing innovation at one of the world’s largest companies, GE. In her role as global CIO for GE Transportation, she’s helped drive how the transportation industry uses data and digital services to grow revenue. Now, she’s helping shape the future of insurance as EVP and Chief Information Officer, Global Retail Markets at Liberty Mutual.   She talks about what digital transformation means to her, how Liberty Mutual is trying to change customers’ relationships with insurance, and the role of AI in digital transformation.   Resources:  linkedin.com/in/monicacaldas   Learn more and get the full show notes at: 3PillarGlobal.com

Insurance is one of those things that customers don’t really like to think about buying. They know they need it, but they don’t really want to pay for it and that leads to a fractured experience. How can digital transformation be used to create stronger customer relationships and engagement? Monica Caldas has spent much of her career creating digital solutions and influencing innovation at one of the world’s largest companies, GE. In her role as global CIO for GE Transportation, she’s helped drive how the transportation industry uses data and digital services to grow revenue. Now, she’s helping shape the future of insurance as EVP and Chief Information Officer, Global Retail Markets at Liberty Mutual. She talks about what digital transformation means to her, how Liberty Mutual is trying to change customers’ relationships with insurance, and the role of AI in digital transformation. Resources: <ul> <li><a href="https://www.linkedin.com/in/monicacaldas/" rel="nofollow" target="_blank">linkedin.com/in/monicacaldas</a></li> </ul> Learn more and get the full show notes at: <a href="https://www.3pillarglobal.com/insights/podcast" rel="nofollow" target="_blank">3PillarGlobal.com</a>

174. Digital Transformation for the Insurance Industry with Monica Caldas | Digital Transformation

Monica Caldas is the Chief Information Officer for Liberty’s Global Retail Markets (GRM). In this role, Monica is driving the digital transformation within GRM’s global IT organization by delivering innovative solutions for customers and employees. Monica brings IT industry expertise from both the financial services and industrial sectors to deliver business model innovation through a robust digital strategy.   Monica joined Liberty after a 17-year career at General Electric where she held senior executive CIO roles across several GE businesses covering multiple lines of business including Capital Rail Services, Capital Fleet Services and Transportation. In those roles, she focused on areas such as IT Operations, Software Development, ERP management and global roll outs, systems integrations, and organizational effectiveness.     Monica was recognized by Hispanic Executive magazine as a Top 2016 Leader, was a 2017 Chicago CIO Orbie Awards finalist and was recognized as Digital Leader of the Year 2018 by Information Age Magazine.   Monica holds a Bachelor of Science in business and management information systems from the University of Connecticut, and a Master of Business degree from Pennsylvania State University.   Outside of Liberty Mutual, Monica enjoys working in the community to encourage and inspire more girls to pursue STEM roles, is an active member in Hispanic Affinity networks and is a student of mindfulness and meditation. She recently relocated from Chicago to Boston with her husband, two young children and their very curious rescue dog.

Monica Caldas is the Chief Information Officer for Liberty’s Global Retail Markets (GRM). In this role, Monica is driving the digital transformation within GRM’s global IT organization by delivering innovative solutions for customers and employees. Monica brings IT industry expertise from both the financial services and industrial sectors to deliver business model innovation through a robust digital strategy.   Monica joined Liberty after a 17-year career at General Electric where she held senior executive CIO roles across several GE businesses covering multiple lines of business including Capital Rail Services, Capital Fleet Services and Transportation. In those roles, she focused on areas such as IT Operations, Software Development, ERP management and global roll outs, systems integrations, and organizational effectiveness.     Monica was recognized by Hispanic Executive magazine as a Top 2016 Leader, was a 2017 Chicago CIO Orbie Awards finalist and was recognized as Digital Leader of the Year 2018 by Information Age Magazine.   Monica holds a Bachelor of Science in business and management information systems from the University of Connecticut, and a Master of Business degree from Pennsylvania State University.   Outside of Liberty Mutual, Monica enjoys working in the community to encourage and inspire more girls to pursue STEM roles, is an active member in Hispanic Affinity networks and is a student of mindfulness and meditation. She recently relocated from Chicago to Boston with her husband, two young children and their very curious rescue dog.

Liberty Mutual Insurance: Monica Caldas