Laurie Guest

24 Podcast Episodes

Beware of Service Fatigue Before You Actually Cripple Your Team with Laurie Guest

Beware of Service Fatigue Before You Actually Cripple Your Team with Laurie Guest

Remedies to combat Service Fatigue with Laurie Guest It's been two hard years. We've had to adjust to our way of living ... Read more

18 Jul 2022

53mins

Bust Out of Service Fatigue with Laurie Guest

Bust Out of Service Fatigue with Laurie Guest

Exhausted employees, not enough staff, and customers who are more difficult than ever before. The last 2 years have crea... Read more

22 May 2022

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Racking Up Your Revenue with Laurie Guest

Racking Up Your Revenue with Laurie Guest

While speaking can be a lucrative revenue stream, we all learned during the early time of the pandemic that it can’t be ... Read more

29 Mar 2022

32mins

Ep. 39: Laurie Guest on How To Truly Connect With Customers And Employees

Ep. 39: Laurie Guest on How To Truly Connect With Customers And Employees

In this episode, David sits down with Laurie Guest, Entrepreneur, Keynote Speaker, and Author, to discuss how leaders at... Read more

20 Jul 2021

32mins

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94: Customer Service, One Key Element For a Successful Speaking Career with Expert Laurie Guest

94: Customer Service, One Key Element For a Successful Speaking Career with Expert Laurie Guest

In this episode Ashley speaks to Laurie Guest, Laurie is a member of the National Speakers Association and a Certified S... Read more

22 Mar 2021

51mins

Selling Bigger Virtual Packages with Laurie Guest

Selling Bigger Virtual Packages with Laurie Guest

Quote:  “When we sell, we’ve got to be focused on providing the solution to the pain and what value is that bringing to ... Read more

17 Sep 2020

41mins

Laurie Guest on Customer Service and Virtual Speaking during Covid-19

Laurie Guest on Customer Service and Virtual Speaking during Covid-19

Laurie Guest, CSP joins the podcast to talk Customer Service, the Keynote Speaking Industry, and creative ways to engage... Read more

5 Aug 2020

26mins

228 Customer Service From Both Sides Now with Laurie Guest

228 Customer Service From Both Sides Now with Laurie Guest

Laurie Guest is an award-winning customer service expert, Certified Speaking Professional and a good friend.  This overa... Read more

11 Mar 2020

31mins

Sweet Spot Pricing with Laurie Guest

Sweet Spot Pricing with Laurie Guest

Do you have your pricing down to a science?  Do you offer different pricing packages or is it one price for everyone?  O... Read more

30 Jan 2020

41mins

Sweet Spot Pricing with Laurie Guest

Sweet Spot Pricing with Laurie Guest

Do you have your pricing down to a science?  Do you offer different pricing packages or is it one price for everyone?  O... Read more

30 Jan 2020

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