Kathy Tobiasen's guest appearances

Kathy Tobiasen

The Chief Customer Officer Human Duct Tape Show

Guy Kawasaki

Tom Peters

Seth Godin

Horst Schulze

Dave Nelson

Jay Baer

Allison Pickens

Drew Neisser

Dan Heath

Simon T. Bailey

Sandy Miranda

Jon Herstein

Rachael McBrearty

Diane Magers

Shep Hyken

OwlTail

"I have a passion for customer service and customer care, and I know that I have high expectations." says Kathy Tobiasen, VP of Customer Experience at The Nature's Bounty Company. "When I give a company my money. I expect to be treated a certain way when I’m buying their products and services, and that’s my goal as I approach this work." In this episode, Kathy talks to me about her path to the role of leader of customer experience. We chat about the interesting application of “CX” inside both the packaged goods business operation, and the customer experience delivered. Find show notes and more information at customerbliss.com/cb86.

<p>"I have a passion for customer service and customer care, and I know that I have high expectations." says <a href="https://www.linkedin.com/in/kathy-tobiasen-5981161/" rel="nofollow" target="_blank">Kathy Tobiasen</a>, VP of Customer Experience at <a href="https://www.naturesbountyco.com/ourcompany/" rel="nofollow" target="_blank">The Nature's Bounty Company.</a> "When I give a company my money. I expect to be treated a certain way when I’m buying their products and services, and that’s my goal as I approach this work."</p> <p>In this episode, Kathy talks to me about her path to the role of leader of customer experience. We chat about the interesting application of “CX” inside both the packaged goods business operation, and the customer experience delivered. Find show notes and more information at <a href="http://customerbliss.com/cb86" rel="nofollow" target="_blank">customerbliss.com/cb86</a>.</p>

Leadership and Crafting the Customer Experience in Consumer Goods with Kathy Tobiasen