Mark Letain's guest appearances

Mark Letain

The Voice of Retail

Scott Galloway

Ron Johnson

Mack Weldon

Melissa Gonzalez

Rebecca Minkoff

Heather Monahan

Jason Goldberg

Josh Luber

Michael Schneider

Alex Waldman

Kate Hudson

Ashley Merrill

Danielle Brown

Jeremy Miller

John Ferguson

OwlTail

Rana El Kaliouby

Andrew Armstrong

Welcome to the The Voice of Retail, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada and this episode is brought to you by omNovos - Canada’s Retail Customer Engagement Solutions Provider.   Learn more at www.realcustomerengagement.com On this episode we go to Winnipeg to meet Mark Letain, President at EQ3, a distinctive furniture retailer with stores in Canada and the U.S. that is part of the Pallister furniture business.  We talk about the positioning of the business and the dynamic furniture retail industry, and how EQ3 helped out the Winnipeg community when they needed it the most. Next Andrew Armstrong from omNovos joins me to talk about their perspectives on retail data strategy, the “jump ball” opportunity of the COVID-19 crisis, and how retailers can start their journey towards harnessing consumer data to create genuine loyalty. Lastly from Boston Rana el Kaliouby,  CEO &amp; Co-Founder at Affectiva and Author of "Girl Decoded" joins us for an exclusive interview that takes us through her journey from a PhD in Computer Science and Post-Doc work at MIT to founding a company that explores the outer edges of AI and the integration of emotion and empathy. https://www.chapters.indigo.ca/en-ca/books/girl-decoded-a-scientists-quest/9781984824769-item.html?ikwid=girl+decoded&amp;ikwsec=Home&amp;ikwidx=0#algoliaQueryId=203499f1c58900b3331362489495578f https://www.affectiva.com/ But first, lets check in with Mark from EQ3 ****** Thanks to Mark and Rana for being my guests, and thanks to Andrew &amp; omNovos for their support of this episode.   If you liked this podcast you can subscribe on Apple iTunes or your favourite podcast platform, please rate and review, and be sure and recommend to a friend or colleague in the retail industry. I’m Michael LeBlanc, Founder and President of M.E. LeBlanc and Company Inc. and you can learn more about me on www.meleblanc.co or of course on LinkedIn Until next time, have a safe week!

Welcome to the The Voice of Retail, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada and this episode is brought to you by omNovos - Canada’s Retail Customer Engagement Solutions Provider.   Learn more at <a href="https://can01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.realcustomerengagement.com%2F&amp;data=02%7C01%7Cmleblanc%40retailcouncil.org%7Ce9195cde4e954591775908d80d68a60b%7Cf07da3e7fd9f4f7dbe9b2141a08c824e%7C1%7C1%7C637274090400190017&amp;sdata=owxtAkMuB%2FMfOFZWbIZd4NpjcsO3udg%2Fa0jAjWWmQB8%3D&amp;reserved=0" rel="nofollow" target="_blank">www.realcustomerengagement.com</a> On this episode we go to Winnipeg to meet Mark Letain, President at EQ3, a distinctive furniture retailer with stores in Canada and the U.S. that is part of the Pallister furniture business.  We talk about the positioning of the business and the dynamic furniture retail industry, and how EQ3 helped out the Winnipeg community when they needed it the most. Next Andrew Armstrong from omNovos joins me to talk about their perspectives on retail data strategy, the “jump ball” opportunity of the COVID-19 crisis, and how retailers can start their journey towards harnessing consumer data to create genuine loyalty. Lastly from Boston Rana el Kaliouby,  CEO &amp; Co-Founder at Affectiva and Author of "Girl Decoded" joins us for an exclusive interview that takes us through her journey from a PhD in Computer Science and Post-Doc work at MIT to founding a company that explores the outer edges of AI and the integration of emotion and empathy. <a href="https://www.chapters.indigo.ca/en-ca/books/girl-decoded-a-scientists-quest/9781984824769-item.html?ikwid=girl+decoded&amp;ikwsec=Home&amp;ikwidx=0#algoliaQueryId=203499f1c58900b3331362489495578f" rel="nofollow" target="_blank">https://www.chapters.indigo.ca/en-ca/books/girl-decoded-a-scientists-quest/9781984824769-item.html?ikwid=girl+decoded&amp;ikwsec=Home&amp;ikwidx=0#algoliaQueryId=203499f1c58900b3331362489495578f</a> <a href="https://www.affectiva.com/" rel="nofollow" target="_blank">https://www.affectiva.com/</a> But first, lets check in with Mark from EQ3 ****** Thanks to Mark and Rana for being my guests, and thanks to Andrew &amp; omNovos for their support of this episode.   If you liked this podcast you can subscribe on Apple iTunes or your favourite podcast platform, please rate and review, and be sure and recommend to a friend or colleague in the retail industry. I’m Michael LeBlanc, Founder and President of M.E. LeBlanc and Company Inc. and you can learn more about me on <a href="http://www.meleblanc.co" rel="nofollow" target="_blank">www.meleblanc.co</a> or of course on LinkedIn Until next time, have a safe week!

Mark Letain, President of furniture retailer EQ3, Andrew Armstrong of omNovos dives into data and loyalty, and Rana el Kaliouby on the outer edges of AI and emotion