Phil Keenan's guest appearances

Phil Keenan

Heads In The Cloud

I Love Data Centers

Jonathan Edwards

Brian Fanzo

David Lewis

Shawn Mills

Matt Stevens

Chris O'Brien

Gordon Smith

Dave Sobel

Jacob Smith

Jay McBain

Josh Williams

Kevin Miller

Aaron Hughes

Pattie Grimm

John Jordan

OwlTail

This week on the I Love Data Centers podcast: MicroCorp’s New Cloud Elements Division and the Anatomy of a Telecom Master Agency, I interview the President of MicroCorp, Phil Keenan.When I first met Phil in Atlanta nearly 3 years ago, it was obvious he was different than every other executive I had met working in the telecom industry. He cut through the typical positioning BS right from the start, wanted to execute quickly, and viewed the industry through the same lenses I did. Truth be told, with the launch of the Cloud Elements Division of MicroCorp in April of this year, the vision of what we planned in our very first meeting has now become manifest.Our conversation covers the specific function and role the “Master Agency” plays in our industry and how a service provider can be successful in the indirect channel. We also discuss the who, how, what and why of MicroCorp’s new Cloud Elements Division. Most importantly, however, we discuss how the lessons Phil learned selling vacuum cleaners door to door in the UK helped shape him into the executive he is today.Show Notes:1:12 Episode starts2:15 Phil’s backstory3:33 How Phil got into tech10:19 What made Phil switch industries and move to the Channel?13:02 The difference between the way Phil views the world versus how traditional telecommunication master agents view the world17:23 What made Phil interested in Open Spectrum?31:28 How does an indirect channel operate and what purpose does a master agent serve?34:25 Why can’t carriers and service agents fill that role?39:29 What’s the issue with letting the service provider do pre-qualification with the customer? 44:16 What is Cloud Elements and how will it empower agents to do more?50:07 How does Cloud Elements affect the engagement between an agent and their client?55:02 Phil’s ideas that have been valuable to his interaction with the community he works with57:12 What will the next few years look like for MicroCorp?1:00:22 The importance of trust1:01:34 Phil’s first time walking into a data center1:03:26 At what point did you realize that this was the industry you wanted to work in?1:04:58 Common misconceptions service providers have about the channel1:05:48 What it takes for a service provider to be successful in building relationships with master agencies1:12:56 What do you think the main component to your success was?1:14:18 What is some advice that you wish you had had five years ago?1:18:35 What advice would you give an agent just starting out?

This week on the I Love Data Centers podcast: MicroCorp’s New Cloud Elements Division and the Anatomy of a Telecom Master Agency, I interview the President of MicroCorp, Phil Keenan. When I first met Phil in Atlanta nearly 3 years ago, it was obvious he was different than every other executive I had met working in the telecom industry. He cut through the typical positioning BS right from the start, wanted to execute quickly, and viewed the industry through the same lenses I did. Truth be told, with the launch of the Cloud Elements Division of MicroCorp in April of this year, the vision of what we planned in our very first meeting has now become manifest. Our conversation covers the specific function and role the “Master Agency” plays in our industry and how a service provider can be successful in the indirect channel. We also discuss the who, how, what and why of MicroCorp’s new Cloud Elements Division. Most importantly, however, we discuss how the lessons Phil learned selling vacuum cleaners door to door in the UK helped shape him into the executive he is today. Show Notes: 1:12 Episode starts 2:15 Phil’s backstory 3:33 How Phil got into tech 10:19 What made Phil switch industries and move to the Channel? 13:02 The difference between the way Phil views the world versus how traditional telecommunication master agents view the world 17:23 What made Phil interested in Open Spectrum? 31:28 How does an indirect channel operate and what purpose does a master agent serve? 34:25 Why can’t carriers and service agents fill that role? 39:29 What’s the issue with letting the service provider do pre-qualification with the customer? 44:16 What is Cloud Elements and how will it empower agents to do more? 50:07 How does Cloud Elements affect the engagement between an agent and their client? 55:02 Phil’s ideas that have been valuable to his interaction with the community he works with 57:12 What will the next few years look like for MicroCorp? 1:00:22 The importance of trust 1:01:34 Phil’s first time walking into a data center 1:03:26 At what point did you realize that this was the industry you wanted to work in? 1:04:58 Common misconceptions service providers have about the channel 1:05:48 What it takes for a service provider to be successful in building relationships with master agencies 1:12:56 What do you think the main component to your success was? 1:14:18 What is some advice that you wish you had had five years ago? 1:18:35 What advice would you give an agent just starting out?

Episode 024 - Phil Keenan - MicroCorp's Cloud Elements Division and The Anatomy of a Master Agency

In this episode, David and Graham talk shop with Chris O'Brien, Head of Sales, and Phil Keenan, President at MicroCorp. As a business with 30 years in the communications space, MicroCorp has seen everything from the days of selling long distance to the value-added recurring revenue services of today that are better known as VoIP and UCaaS. Chris and Phil discuss the world of Master Agents, what SD-WAN means to their business, and what they are looking forward to in 2018 as the field continues to evolve. Show Links  MicroCorp Website: http://microcorp.com/ MicroCorp Twitter: https://twitter.com/microcorp Phil Keenan LinkedIn: https://www.linkedin.com/in/pkeenan123/ Chris O'Brien LinkedIn: https://www.linkedin.com/in/chris-o-brien-58676668/ Phil Keenan Twitter: https://twitter.com/pkeenan321

In this episode, David and Graham talk shop with Chris O'Brien, Head of Sales, and Phil Keenan, President at MicroCorp. As a business with 30 years in the communications space, MicroCorp has seen everything from the days of selling long distance to the value-added recurring revenue services of today that are better known as VoIP and UCaaS. Chris and Phil discuss the world of Master Agents, what SD-WAN means to their business, and what they are looking forward to in 2018 as the field continues to evolve. Show Links <ul> <li>MicroCorp Website: <a href="http://microcorp.com/" rel="nofollow" target="_blank">http://microcorp.com/</a></li> <li>MicroCorp Twitter: <a href="https://twitter.com/microcorp" rel="nofollow" target="_blank">https://twitter.com/microcorp</a></li> <li>Phil Keenan LinkedIn: <a href="https://www.linkedin.com/in/pkeenan123/" rel="nofollow" target="_blank">https://www.linkedin.com/in/pkeenan123/</a></li> <li>Chris O'Brien LinkedIn: <a href="https://www.linkedin.com/in/chris-o-brien-58676668/" rel="nofollow" target="_blank">https://www.linkedin.com/in/chris-o-brien-58676668/</a></li> <li>Phil Keenan Twitter: <a href="https://twitter.com/pkeenan321" rel="nofollow" target="_blank">https://twitter.com/pkeenan321</a></li></ul>

016: Welcome To Our (Master Agent) World with Chris O'Brien, & Phil Keenan