Christine McHugh

16 Podcast Episodes

Mastering the Art of Tactful and Strategic Focus in Customer Service with Christine McHugh a renowned Org Effectiveness Consultant, Coach, Board Member, and Published Author [Customer Service]

Mastering the Art of Tactful and Strategic Focus in Customer Service with Christine McHugh a renowned Org Effectiveness Consultant, Coach, Board Member, and Published Author [Customer Service]

Christine McHugh is an executive coach, consultant, and former Fortune 200 leader with hands-on experience, including 27... Read more

5 Jun 2023

32mins

How to Focus both Tactfully and Strategically in Customer Service - Christine McHugh - Org Effectiveness Consultant | Coach | Board Member | Published Author [Customer Service]

How to Focus both Tactfully and Strategically in Customer Service - Christine McHugh - Org Effectiveness Consultant | Coach | Board Member | Published Author [Customer Service]

Christine McHugh is an executive coach, consultant, and former Fortune 200 leader with hands-on experience, including 27... Read more

25 May 2022

32mins

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Best of: Christine McHugh, From Barista to Boardroom

Best of: Christine McHugh, From Barista to Boardroom

Josh and Kelvin are on sabbatical in 2022. Enjoy some of our favorite interviews this year. Original show notes

14 Mar 2022

46mins

355. Christine McHugh - From Barista to Boardroom

355. Christine McHugh - From Barista to Boardroom

Christine McHugh is the author of the newly released From Barista to Boardroom, a memoir of her 27 years at Starbucks wh... Read more

24 Oct 2021

53mins

Most Popular

Do you need a coach? | Christine McHugh, Author From Barista to Boardroom at Starbucks

Do you need a coach? | Christine McHugh, Author From Barista to Boardroom at Starbucks

The Brand Called You is pleased to welcome a very special guest from the United States today. She is a multi-faceted per... Read more

16 Oct 2021

25mins

11. Set your service standard with Christine McHugh Author and Ex. VP, Customer Service and Operations Services for Starbucks

11. Set your service standard with Christine McHugh Author and Ex. VP, Customer Service and Operations Services for Starbucks

Leaders set the tone… Christine starts our chat with a powerful example of an unsuccessful Starbucks store that made a 1... Read more

5 Oct 2021

35mins

Stepping Back to Move Forward with Christine McHugh

Stepping Back to Move Forward with Christine McHugh

After 27 years at Starbucks, Christine McHugh hit a wall. Her solution? Take a career pause to find her way to what was ... Read more

14 Sep 2021

26mins

Guest Interview with Christine McHugh

Guest Interview with Christine McHugh

This week’s guest is Christine McHugh, who brings her executive leadership experience to consult and coach on strategic ... Read more

19 Jul 2021

44mins

Episode 267: Christine McHugh, From Barista to Boardroom

Episode 267: Christine McHugh, From Barista to Boardroom

We talk to Christine McHugh about her new book, From Barista to Boardroom, not getting caught up in the shoulds, dwellin... Read more

19 Jul 2021

46mins

S7: EP7 - From Barista to Boardroom w/ Author, Christine McHugh

S7: EP7 - From Barista to Boardroom w/ Author, Christine McHugh

Today, Chase sits down with author and executive, Christine McHugh, to discuss: - Her book From Barista to Boardroom (pu... Read more

7 Jul 2021

47mins

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