Amber Lambert's guest appearances

Amber Lambert

Network Marketing Breakthroughs with Rob Sperry

Fram & Friends

CSUF's Fram & Friends

The Guest Experience Show

Hal Elrod

Rachel Hollis

Warren Buffett

Jesse Cole

Brian Carruthers

Todd Falcone

Hayley Hobson

Jordan Adler

Tara Wilson

Frazer Brookes

Linda Evenden

Cedrick Harris

Marc Accetta

Lorien Cameron

Michelle Poe

OwlTail

How can you get to know your customers in an authentic way and provide memorable customer service??If you’ve ever listened to or watched Rob Sperry, you are familiar with the idea of Spamela Pamela.You know the type. The ones who just blast out cold messages about their products. Over and over. So, in the Network Marketing profession, how do you grow your customer base and team, WITHOUT becoming Spamela Pamela??In today’s podcast, Amber Lambert Spence, who is in the top 1% of Network Marketers, and Rob will share their best tips on this very topic!! Amber has been in NWM for 5 years, and in the 2.5 years of being with her current company, she has grown her team to 3800+. So, she knows what it takes to set yourself apart and achieve success!Want more insight and strategies for growing your business? Check out Rob's latest book CONFESSIONS OF A TOP RECRUITER! Get your FREE copy now!!Be sure to grab the planner designed by Rob specifically for the Network Marketer who is ready to crush goals in 2023!! https://www.nwmstrategy.com/

How can you get to know your customers in an authentic way and provide memorable customer service??If you’ve ever listened to or watched Rob Sperry, you are familiar with the idea of Spamela Pamela.You know the type. The ones who just blast out cold messages about their products.  Over and over. So, in the Network Marketing profession, how do you grow your customer base and team, WITHOUT becoming Spamela Pamela??In today’s podcast, Amber Lambert Spence, who is in the top 1% of Network Marketers, and Rob will share their best tips on this very topic!! Amber has been in NWM for 5 years, and in the 2.5 years of being with her current company, she has grown her team to 3800+. So, she knows what it takes to set yourself apart and achieve success! Want more insight and strategies for growing your business? Check out Rob's latest book CONFESSIONS OF A TOP RECRUITER! <a href="https://robsperry.com/confessions" rel="nofollow" target="_blank">Get your FREE copy now!!</a> Be sure to grab the planner designed by Rob specifically for the Network Marketer who is ready to crush goals in 2023!! <a href="https://www.nwmstrategy.com/" rel="nofollow" target="_blank">https://www.nwmstrategy.com/</a>

Simple Tips for Providing Excellent Customer Service

Amber Lambert oversees North America Sales for Intercard, the leader in cashless technology for family entertainment centers and amusement venues.  In this interview, Amber covers many of the benefits of going cashless - from increased guest spending, to tighter loss prevention controls, enhanced guest satisfaction, and greater marketing power.  When venues switch to cashless, they often see an increase in spending upwards of 30-50% due to the ease of use, as well as guests feeling that they aren’t spending money at all.  Operators can leverage this benefit by incorporating dynamic pricing into their structure, where arcade games can be priced higher during peak periods and then discounted during days and times of reduced business.  Guests enjoy going cashless too, because the cards can accumulate all of their tickets digitally, which takes a lot of burden off the parents, not to mention the sustainability factor of having less paper.  Employee theft tends to go down, because there are fewer opportunities to steal, and because of the data operators can collect from their guests, it allows them to keep the conversation going after a guest’s visit to market to them in the future.  When discussing her guest experience philosophy, Amber shares that the mindset should always be that the answer’s yes… what’s the question?

Amber Lambert oversees North America Sales for Intercard, the leader in cashless technology for family entertainment centers and amusement venues. In this interview, Amber covers many of the benefits of going cashless - from increased guest spending, to tighter loss prevention controls, enhanced guest satisfaction, and greater marketing power. When venues switch to cashless, they often see an increase in spending upwards of 30-50% due to the ease of use, as well as guests feeling that they aren’t spending money at all. Operators can leverage this benefit by incorporating dynamic pricing into their structure, where arcade games can be priced higher during peak periods and then discounted during days and times of reduced business. Guests enjoy going cashless too, because the cards can accumulate all of their tickets digitally, which takes a lot of burden off the parents, not to mention the sustainability factor of having less paper. Employee theft tends to go down, because there are fewer opportunities to steal, and because of the data operators can collect from their guests, it allows them to keep the conversation going after a guest’s visit to market to them in the future. When discussing her guest experience philosophy, Amber shares that the mindset should always be that the answer’s yes… what’s the question?

A Cashless Guest Experience (Amber Lambert - Intercard)

Amber Lambert is a double major in Mathematics and African American Studies whose May 2020 graduation will be the culmination of four years of Titan excellence. After successful stints as a key leader for both the Black Student Union (first as Finance Chair and then as President) and the African American Resource Center (Social Justice Chair), Amber now serves as Chair of the Afrikan Black Coalition Conference. For these reasons and so many others, including Amber’s infectious laugh and fearless pull-no-punches voice, Fram proudly invited Amber to be the inaugural guest on Fram &amp; Friends.

Amber Lambert, Former BSU President - Sep 9, 2019