Martin Rowlson's guest appearances

Martin Rowlson

CX Network

PEX Network | Process Excellence Network

CCW Digital: A Customer Service Online Platform

Anil Bhavnani

Laura Evans

Beju Shah

Adrian Ruth

Jason Liberman

Sebastian Antony

Iassen Deenitchin

Chris Gilmore

Andrew Parris

Einar Michaelson

Rob Philips

Graham Russell

Mohamed Saleh

Jamie Campbell

Andrew Moore

OwlTail

Uber's Martin Rowlson joins us and shares that the region comprises 20% of the volume for the organization but 70% of the complexity. Based on the pace of change within the industry and the rate of growth at his organization, Martin's goal is to identify best practice, align best practice and build on best practices. Defining processes can’t take two weeks because "that process may have gone…literally gone."

<p>Uber's Martin Rowlson joins us and shares that the region comprises 20% of the volume for the organization but 70% of the complexity. Based on the pace of change within the industry and the rate of growth at his organization, Martin's goal is to identify best practice, align best practice and build on best practices. Defining processes can’t take two weeks because "that process may have gone…literally gone."</p>

Ep. 75: Martin Rowlson, Uber

Global Head of Process Excellence at Uber, Martin Rowlson joins us from PEX Europe where he shares that the region comprises 20% of the volume for the organization but 70% of the complexity. Based on the pace of change within the industry and the rate of growth at his organization, Martin's goal is to identify best practice, align best practice and build on best practices. Defining processes can’t take two weeks because "that process may have gone…literally gone."

<p>Global Head of Process Excellence at Uber, Martin Rowlson joins us from PEX Europe where he shares that the region comprises 20% of the volume for the organization but 70% of the complexity. Based on the pace of change within the industry and the rate of growth at his organization, Martin's goal is to identify best practice, align best practice and build on best practices. Defining processes can’t take two weeks because "that process may have gone…literally gone."</p>

Ep.61: Martin Rowlson, Uber