Robert Bordone's guest appearances

Robert Bordone

The Conversation Factory

JUC Podcast

Healing the Divide - United and Together

Dorie Clark

Eve Rodsky

Cameron Yarbrough

Steve Portigal

Sarah Stewart Holland

Claire Wasserman

Stacey Hanke

Grant Random

Ian Altman

Nikki Silvestri

Abby Covert

Adrian Miller

Ayse Birsel

Adam Kahane

Jim Kalbach

OwlTail

Resilience

Bob helps us understand the great value in Conflict Resilience — the capacity to be quite uncomfortable and still generously listen to others and authentically share our own viewpoint. How to Contact Bob Website: www.bobbordone.com Email: bob@bobbordone.com Twitter: @bobbordone More about Bob ROBERT C. BORDONE is the Thaddeus R. Beal Clinical Professor of Law at Harvard Law School and the founder of the Harvard Negotiation &amp; Mediation Clinical Program. He teaches several courses at Harvard Law School including the school’s flagship Negotiation Workshop. Bob also teaches in the Harvard Negotiation Institute and the Harvard Program on Negotiation’s Negotiation and Leadership Executive Education seminars. From 2001 through 2005 he was an Adjunct Professor of Law at Georgetown University Law Center. In 2006–2007 he was a Visiting Assistant Professor of Law at Georgetown University Law Center. In 2007, Bob received The Albert Sacks-Paul Freund Teaching Award at Harvard Law School, presented annually to a member of the Harvard Law School faculty for teaching excellence, mentorship of students, and general contributions to the life of the Law School. In 2010 the International Institute for Conflict Prevention and Resolution (CPR) awarded Bob its Problem Solving in the Law School Curriculum Award for his innovative work in creating and building the Harvard Negotiation and Mediation Clinical Program. In 2012, 2013, 2016, and 2017, Bob was selected by the graduating class as one of four Harvard Law School faculty members to deliver a “Last Lecture” to the class prior to graduation. Bob’s research interests include the assessment, reform, design, and implementation of dispute handling systems and developing and testing methods of effective public dialogue on issues that cut to the core of identity, meaning, belonging, and belief. Bob is the co-author of two books: Designing Systems and Processes for Managing Disputes, 2d. Edition (Wolters-Kluwer, 2019) and The Handbook of Dispute Resolution (Jossey-Bass, 2005). The Handbook of Dispute Resolution. He has also published articles in leading dispute resolution journals including the HARVARD NEGOTIATION LAW REVIEW, the OHIO STATE JOURNAL ON DISPUTE RESOLUTION, the JOURNAL OF DISPUTE RESOLUTION, NEGOTIATION BRIEFINGS, DISPUTE RESOLUTION MAGAZINE, and NEGOTIATION JOURNAL. Bob’s writing and commentary have appeared in various print and broadcast media outlets including THE BOSTON GLOBE, THE WASHINGTON POST, THE LOS ANGELES TIMES, THE CHICAGO TRIBUNE, AMERICA, CNN’S Situation Room, and BBC Radio. As a professional facilitator and conflict resolution consultant, Bob works with individual, non-profit, governmental, and corporate clients across many sectors. He specializes in assisting individuals and groups seeking to manage conflicts in highly sensitive, emotional, or difficult situations. His corporate clients have included Premera Blue Cross, Health Net, Gap, Inc., Fidelity Investments, Nestlé, Coca-Cola, Delta Air Lines, Exelon, and Microsoft. In addition, he has worked on projects with nonprofit, educational, governmental and cultural institutions such as the Boston Symphony Orchestra, Massachusetts General Hospital, Dartmouth College, the Swiss Foreign Ministry, the U.S. Department of Justice, the United Way, the International Criminal Court at The Hague, Seeds of Peace, and the Vienna School of Economics and Business Administration. He has also taught negotiation to attorneys at the United States Environmental Protection Agency, the American Academy of Matrimonial Lawyers, the National Association of Realtors, and the international law firms of Weil, Gotshal, &amp; Manges, LLP, Freshfields, Braukhaus, &amp; Deringer, Crowell &amp; Moring, LLP, Shearman &amp; Sterling, LLP, and Clifford Chance, LLP. Bob has served on a variety of advisory boards that include the Dartmouth College Center for Social Impact and the Harvard Law School Mediation Program. He has served as Associate Editor of the Negotiation Journal and as a member of its Editorial Advisory Board, as well as a member of the Program on Negotiation Executive Committee, and as faculty adviser to the Harvard Mediation Program, the Harvard Negotiation Law Review, and Harvard Negotiators. In addition, he currently serves on the Board of Directors for Seeds of Peace, on the Advisory Board for the Catholic Common Ground Initiative, on the Board of the Systemic Justice Project at Harvard Law School, and on the Board of Advisors for the Center for Empathy in International Affairs. Prior to coming to Harvard, Bob clerked for the Honorable George A. O’Toole, Jr. of the United States District Court for Massachusetts. He has also worked at the Washington D.C.-based law firm of Crowell &amp; Moring, the New York-based law firm of Cravath, Swaine, &amp; Moore, the CBS Evening News with Dan Rather, the U.S. Senate Committee on the Judiciary, the U.S. Department of Justice, and the Boston Consulting Group. Bob is a graduate of Dartmouth College where he majored in Government and of Harvard Law School. You can follow him on Twitter with the handle @bobbordone or on his website: www.bobbordone.com. Bob’s Keynote Address at The Winkler Institute for Dispute Resolution’s Symposium

Bob helps us understand the great value in Conflict Resilience — the capacity to be quite uncomfortable and still generously listen to others and authentically share our own viewpoint. How to Contact Bob Website: <a href="http://www.bobbordone.com" rel="nofollow" target="_blank">www.bobbordone.com</a> Email: <a href="mailto:bob@bobbordone.com">bob@bobbordone.com</a> Twitter: <a href="https://twitter.com/bobbordone" rel="nofollow" target="_blank">@bobbordone</a> More about Bob ROBERT C. BORDONE is the Thaddeus R. Beal Clinical Professor of Law at Harvard Law School and the founder of the Harvard Negotiation &amp; Mediation Clinical Program. He teaches several courses at Harvard Law School including the school’s flagship Negotiation Workshop. Bob also teaches in the Harvard Negotiation Institute and the Harvard Program on Negotiation’s Negotiation and Leadership Executive Education seminars. From 2001 through 2005 he was an Adjunct Professor of Law at Georgetown University Law Center. In 2006–2007 he was a Visiting Assistant Professor of Law at Georgetown University Law Center. In 2007, Bob received The Albert Sacks-Paul Freund Teaching Award at Harvard Law School, presented annually to a member of the Harvard Law School faculty for teaching excellence, mentorship of students, and general contributions to the life of the Law School. In 2010 the International Institute for Conflict Prevention and Resolution (CPR) awarded Bob its Problem Solving in the Law School Curriculum Award for his innovative work in creating and building the Harvard Negotiation and Mediation Clinical Program. In 2012, 2013, 2016, and 2017, Bob was selected by the graduating class as one of four Harvard Law School faculty members to deliver a “Last Lecture” to the class prior to graduation. Bob’s research interests include the assessment, reform, design, and implementation of dispute handling systems and developing and testing methods of effective public dialogue on issues that cut to the core of identity, meaning, belonging, and belief. Bob is the co-author of two books: Designing Systems and Processes for Managing Disputes, 2d. Edition (Wolters-Kluwer, 2019) and The Handbook of Dispute Resolution (Jossey-Bass, 2005). The Handbook of Dispute Resolution. He has also published articles in leading dispute resolution journals including the HARVARD NEGOTIATION LAW REVIEW, the OHIO STATE JOURNAL ON DISPUTE RESOLUTION, the JOURNAL OF DISPUTE RESOLUTION, NEGOTIATION BRIEFINGS, DISPUTE RESOLUTION MAGAZINE, and NEGOTIATION JOURNAL. Bob’s writing and commentary have appeared in various print and broadcast media outlets including THE BOSTON GLOBE, THE WASHINGTON POST, THE LOS ANGELES TIMES, THE CHICAGO TRIBUNE, AMERICA, CNN’S Situation Room, and BBC Radio. As a professional facilitator and conflict resolution consultant, Bob works with individual, non-profit, governmental, and corporate clients across many sectors. He specializes in assisting individuals and groups seeking to manage conflicts in highly sensitive, emotional, or difficult situations. His corporate clients have included Premera Blue Cross, Health Net, Gap, Inc., Fidelity Investments, Nestlé, Coca-Cola, Delta Air Lines, Exelon, and Microsoft. In addition, he has worked on projects with nonprofit, educational, governmental and cultural institutions such as the Boston Symphony Orchestra, Massachusetts General Hospital, Dartmouth College, the Swiss Foreign Ministry, the U.S. Department of Justice, the United Way, the International Criminal Court at The Hague, Seeds of Peace, and the Vienna School of Economics and Business Administration. He has also taught negotiation to attorneys at the United States Environmental Protection Agency, the American Academy of Matrimonial Lawyers, the National Association of Realtors, and the international law firms of Weil, Gotshal, &amp; Manges, LLP, Freshfields, Braukhaus, &amp; Deringer, Crowell &amp; Moring, LLP, Shearman &amp; Sterling, LLP, and Clifford Chance, LLP. Bob has served on a variety of advisory boards that include the Dartmouth College Center for Social Impact and the Harvard Law School Mediation Program. He has served as Associate Editor of the Negotiation Journal and as a member of its Editorial Advisory Board, as well as a member of the Program on Negotiation Executive Committee, and as faculty adviser to the Harvard Mediation Program, the Harvard Negotiation Law Review, and Harvard Negotiators. In addition, he currently serves on the Board of Directors for Seeds of Peace, on the Advisory Board for the Catholic Common Ground Initiative, on the Board of the Systemic Justice Project at Harvard Law School, and on the Board of Advisors for the Center for Empathy in International Affairs. Prior to coming to Harvard, Bob clerked for the Honorable George A. O’Toole, Jr. of the United States District Court for Massachusetts. He has also worked at the Washington D.C.-based law firm of Crowell &amp; Moring, the New York-based law firm of Cravath, Swaine, &amp; Moore, the CBS Evening News with Dan Rather, the U.S. Senate Committee on the Judiciary, the U.S. Department of Justice, and the Boston Consulting Group. Bob is a graduate of Dartmouth College where he majored in Government and of Harvard Law School. You can follow him on Twitter with the handle <a href="https://twitter.com/bobbordone" rel="nofollow" target="_blank">@bobbordone</a> or on his website: <a href="http://www.bobbordone.com" rel="nofollow" target="_blank">www.bobbordone.com</a>. Bob’s Keynote Address at The Winkler Institute for Dispute Resolution’s Symposium

007: Conflict Resilience – Robert Bordone

I podcasten taler vi om forhandling og om hvordan danske advokater og jurister kan forbedre dig i disciplinen  I denne podcast har vi en meget specielt gæst, Robert  Bordone fra Harvard Law School, som er leder af forhandlingslinjen på  Harvard Law School. Robert har været i Danmark via JUC igennem flere år  til helt udsolgte workshops og masterclasses i forhandling. I denne podcsast taler vi om, hvad danske advokater og jurister kan  blive bedre til inden for forhandling og om forhandlingens  grundprincipper. Robert Bordone har et langt CV, hvor han bl.a. har  rådgivet Nestlé, Coca-Cola, Delta Air Lines og Microsoft. Vi hører meget gerne fra dig, hvis du en god ide til hvem vi skal  lave en podcast med. Skriv til JUC's podcaster, Morten Richardt, på mri@juc.dk eller ring på telefon 27 12 75 65. Du kan abonnere på JUC's podcast på bl.a. iTunes og andre podcasttjenester. Husk også at like JUC på Facebook og LinkedIn, så kan du løbende få at vide, når der kommer en ny episode.

I podcasten taler vi om forhandling og om hvordan danske advokater og jurister kan forbedre dig i disciplinen I denne podcast har vi en meget specielt gæst, Robert Bordone fra Harvard Law School, som er leder af forhandlingslinjen på Harvard Law School. Robert har været i Danmark via JUC igennem flere år til helt udsolgte workshops og masterclasses i forhandling. I denne podcsast taler vi om, hvad danske advokater og jurister kan blive bedre til inden for forhandling og om forhandlingens grundprincipper. Robert Bordone har et langt CV, hvor han bl.a. har rådgivet Nestlé, Coca-Cola, Delta Air Lines og Microsoft. Vi hører meget gerne fra dig, hvis du en god ide til hvem vi skal lave en podcast med. Skriv til JUC's podcaster, Morten Richardt, på <a href="mailto:mri@juc.dk?subject=JUC%20Podcast&amp;body=K%C3%A6re%20Morten">mri@juc.dk</a> eller ring på telefon 27 12 75 65. Du kan abonnere på JUC's podcast på bl.a. <a href="https://itunes.apple.com/dk/podcast/juc-podcast/id1397708982?l=da&amp;mt=2" rel="nofollow" target="_blank">iTunes </a>og andre podcasttjenester. Husk også at like JUC på <a href="https://www.facebook.com/jucdk/" rel="nofollow" target="_blank">Facebook</a> og <a href="https://www.linkedin.com/company/juc/" rel="nofollow" target="_blank">LinkedIn</a>, så kan du løbende få at vide, når der kommer en ny episode.

003 Robert Bordone - JUC Podcast

When I look back at the way, way too many Instagram photos I posted during my week at Harvard's Program on Negotiation, I'm left with a sense of awe and gratitude. If you take a listen to episode two, you can hear me getting a solid tip to take the workshop from Leland Maschmeyer, a very smart dude and chief creative officer at Chobani. When someone like that tells you that this class is the best, most worthwhile he's ever taken, you listen. It was *still* hard to take time and money to go. I'm seeing this now with my upcoming Facilitation Masterclass that I'm co-hosting with Think Clearly's Mathias Jakobsen. Someone just canceled their attendance due to a client workshop coming up! I get it. I told my biggest client that I was taking the workshop at Harvard and to not even *tell* me about anything that might pop up that week. I didn't want to get FOMO. I couldn't know, wouldn't have guessed that my experience as a design thinker and facilitation coach could have prepared me well for my experience at Harvard, or that there would be so much overlap in the Program on Negotiation's approach and the design thinking approach to empathy, active listening, co-creation and ideation. I didn't even think that negotiators cared about that stuff. Robert Bordone, my professor, turned out to be a kindred spirit. And while some of my negotiation counterparts during the training felt that my drawing, colorful post-its and whiteboard use was weird, Bob got it and loved it. We've been talking for months now about how to combine our offerings into something fun and exciting! Robert Bordone is the Thaddeus R. Beal Clinical Professor of Law at Harvard Law School and the Founding Director of the Harvard Negotiation &amp; Mediation Clinical Program. He teaches several courses at Harvard Law School including the school’s flagship Negotiation Workshop. Bob also teaches in the Harvard Negotiation Institute and the Harvard Program on Negotiation’s Senior Executive Education seminars. As a professional facilitator and conflict resolution consultant, Bob works with individual and corporate clients across a spectrum of industries. He specializes in dispute systems design and in assisting individuals and groups seeking to manage conflicts in highly sensitive, emotional, or difficult situations. Negotiation in our culture is a bad or fraught word: it makes people anxious. We see negotiations as win/lose, contentious. That's a misunderstanding. It doesn't have to be win lose. Bob sees negotiation as a creative act that generates possibilities and that can create new value. I took away three big Insights from our conversation. 1. Perspective Taking: FROM THE "OTHER SIDE" and The BALCONY You *must* take the perspective of the "other side". The "untrained" negotiator only asks their counterpart questions about their interests and preferences 7% of the time. Finding more about *why* people want what they want is the key to great negotiations. Before you even get into the room, you need to spend half of your prep time thinking, not about what you want and think you can or should get, but what the other person thinks *they* can and should get and why. That's why I made my 1-pager negotiation prep sheet, which synthesizes and summarizes the key elements I learned. It's divided down the middle to remind me to take that time and think one-to-one on all aspects of a solid negotiation preparation. You can download that in the show notes. Bob also talks about going "to the balcony" to look at the whole situation from an outside perspective, which can be very powerful. 2. Move from Negotiation to Conversation When you find the points of difference in criteria, interests and positions, the negotiation doesn't have to devolve into conflict. You differ. Congratulations! You've identified a dilemma, a core issue. You can call that difference out, and ask "How might we close the gap in our positions?". Then, you can negotiate about the negotiation. You can discuss the differing positions, and lay them all out. The fresh air and sunlight will only help make the process more enjoyable and productive. Don't be afraid of the conflict. Name the game, and find a new way to play it 3. Generate options with Generous Questions If you can frame the core conflict with an opening, welcoming question, you and your counterpart can generate multiple potential solutions using many of the tools available in the Design Thinking canon. Negotiating about the process can be a lot easier than deciding the issue. A fair process is easy to choose. A fair outcome is then a lot easier to see, even if we don't get everything we want. So... Enjoy the episode. Bob is a wonderful thinker! You should check out the show notes and watch some of his other lectures online, especially his talk about increasing conflict capacity!   Bob on twitter More about Bob at Harvard's Site The Harvard Program on Negotiation Getting to Yes: Book and Creative Mornings talk by author William Ury the circle diagram The negotiation within PDF The ZOPA and scoring games (splitting 2 dollars) The prisoner's dilemma and scorable games evolving over time Building Conflict capacity Bonus Content: Reflections from my Negotiation Teammates on the impact of the workshop on their conversations

When I look back at the way, way too many Instagram photos I posted during my week at Harvard's Program on Negotiation, I'm left with a sense of awe and gratitude. <a href="http://theconversationfactory.com/podcast/2017/3/19/tcf-003-leland-maschmeyer-on-negotiations-and-hallucinations" rel="noopener nofollow" target="_blank">If you take a listen to episode two,</a> you can hear me getting a solid tip to take the workshop from Leland Maschmeyer, a very smart dude and chief creative officer at Chobani. When someone like that tells you that this class is the best, most worthwhile he's ever taken, you listen. It was *still* hard to take time and money to go. I'm seeing this now with my upcoming Facilitation Masterclass that I'm co-hosting with Think Clearly's Mathias Jakobsen. Someone just canceled their attendance due to a client workshop coming up! I get it. I told my biggest client that I was taking the workshop at Harvard and to not even *tell* me about anything that might pop up that week. I didn't want to get FOMO. I couldn't know, wouldn't have guessed that my experience as a design thinker and facilitation coach could have prepared me well for my experience at Harvard, or that there would be so much overlap in the Program on Negotiation's approach and the design thinking approach to empathy, active listening, co-creation and ideation. I didn't even think that negotiators cared about that stuff. Robert Bordone, my professor, turned out to be a kindred spirit. And while some of my negotiation counterparts during the training felt that my drawing, colorful post-its and whiteboard use was weird, Bob got it and loved it. We've been talking for months now about how to combine our offerings into something fun and exciting! Robert Bordone is the Thaddeus R. Beal Clinical Professor of Law at Harvard Law School and the Founding Director of the Harvard Negotiation &amp; Mediation Clinical Program. He teaches several courses at Harvard Law School including the school’s flagship Negotiation Workshop. Bob also teaches in the Harvard Negotiation Institute and the Harvard Program on Negotiation’s Senior Executive Education seminars. As a professional facilitator and conflict resolution consultant, Bob works with individual and corporate clients across a spectrum of industries. He specializes in dispute systems design and in assisting individuals and groups seeking to manage conflicts in highly sensitive, emotional, or difficult situations. Negotiation in our culture is a bad or fraught word: it makes people anxious. We see negotiations as win/lose, contentious. That's a misunderstanding. It doesn't have to be win lose. Bob sees negotiation as a creative act that generates possibilities and that can create new value. I took away three big Insights from our conversation. 1. Perspective Taking: FROM THE "OTHER SIDE" and The BALCONY You *must* take the perspective of the "other side". The "untrained" negotiator only asks their counterpart questions about their interests and preferences 7% of the time. Finding more about *why* people want what they want is the key to great negotiations. Before you even get into the room, you need to spend half of your prep time thinking, not about what you want and think you can or should get, but what the other person thinks *they* can and should get and why. That's why I made my <a href="http://theconversationfactory.com/downloads/" rel="noopener nofollow" target="_blank">1-pager negotiation prep sheet</a>, which synthesizes and summarizes the key elements I learned. It's divided down the middle to remind me to take that time and think one-to-one on all aspects of a solid negotiation preparation. You can download that in the show notes. Bob also talks about going "to the balcony" to look at the whole situation from an outside perspective, which can be very powerful. 2. Move from Negotiation to Conversation When you find the points of difference in criteria, interests and positions, the negotiation doesn't have to devolve into conflict. You differ. Congratulations! You've identified a dilemma, a core issue. You can call that difference out, and ask "How might we close the gap in our positions?". Then, you can negotiate about the negotiation. You can discuss the differing positions, and lay them all out. The fresh air and sunlight will only help make the process more enjoyable and productive. Don't be afraid of the conflict. Name the game, and find a new way to play it 3. Generate options with Generous Questions If you can frame the core conflict with an opening, welcoming question, you and your counterpart can generate multiple potential solutions using many of the tools available in the Design Thinking canon. Negotiating about the process can be a lot easier than deciding the issue. A fair process is easy to choose. A fair outcome is then a lot easier to see, even if we don't get everything we want. So... Enjoy the episode. Bob is a wonderful thinker! You should check out the show notes and watch some of his other lectures online, especially his talk about increasing conflict capacity! <a href="https://twitter.com/bobbordone" rel="noopener nofollow" target="_blank">Bob on twitter</a> <a href="http://hls.harvard.edu/faculty/directory/10095/Bordone" rel="noopener nofollow" target="_blank">More about Bob at Harvard's Site</a> <a href="https://www.pon.harvard.edu/" rel="noopener nofollow" target="_blank">The Harvard Program on Negotiation</a> <a href="https://www.amazon.com/Getting-Yes-Negotiate-Agreement-Without/dp/0743526937" rel="noopener nofollow" target="_blank">Getting to Yes: Book</a> and <a href="https://creativemornings.com/talks/william-ury/1" rel="nofollow" target="_blank">Creative Mornings talk by author William Ury</a> <a href="../../../s/call_12-18_fig_4-2.jpg" rel="noopener nofollow" target="_blank">the circle diagram</a> <a href="../../../s/The-Negotiation-Within-The-Impact-of-Internal-Conflict-Over-Identity.pdf" rel="noopener nofollow" target="_blank">The negotiation within PDF</a> <a href="https://ocw.mit.edu/courses/sloan-school-of-management/15-667-negotiation-and-conflict-management-spring-2001/lecture-notes/about_game.pdf" rel="noopener nofollow" target="_blank">The ZOPA and scoring games (splitting 2 dollars)</a> <a href="http://ncase.me/trust/" rel="noopener nofollow" target="_blank">The prisoner's dilemma and scorable games evolving over time</a> <a href="https://www.youtube.com/watch?v=sYg6YGXLdUo" rel="noopener nofollow" target="_blank">Building Conflict capacity</a> <a href="http://traffic.libsyn.com/theconversationfactory/TCF_019_Extra.m4a" rel="noopener nofollow" target="_blank">Bonus Content: Reflections from my Negotiation Teammates on the impact of the workshop on their conversations</a>

Robert Bordone can Transform Negotiations into Conversations