Steve Scarbrough's guest appearances

Steve Scarbrough

ACHR News Podcast

Microsoft Business Applications Podcast

Hector Garcia

Jim Daly

Richard Wilson

Jim Johnson

Mike Lee

David Richardson

Heidi Tucker

Ken Farmer

Mike Agugliaro

Dave Swift

Kevin Francis

Mary Thompson

Jack Tester

Dave Lucas

Brian Baker

OwlTail

ACHR News speaks with LG Air Conditioning Technologies’ Senior Vice President, Steve Scarbrough about his new role and his outlook on what the future holds for LG and the HVAC industry.Sponsored by www.lghvac.com.

ACHR News speaks with LG Air Conditioning Technologies’ Senior Vice President, Steve Scarbrough about his new role and his outlook on what the future holds for LG and the HVAC industry. Sponsored by <a href="http://www.lghvac.com" rel="nofollow" target="_blank">www.lghvac.com</a>.

LG USA Introduces Steve Scarbrough, Senior VP, Air Conditioning Technologies

FULL SHOW NOTEShttps://podcast.nz365guy.com/5Lessons learned from successful Dynamics 365 projectsLessons learned from unsuccessful Dynamics 365 projectsCustomer Engagement best practiceTurning around failed projectsPicking up someone else’s failed projectDealing with difficult customersWhen the customer just wants to implement software to solve their business problemsHandling scope creepSix months after go-live, what does customer engagement look likeCustomer differences between, Public Sector, Not for Profit and CommercialResourcesIntergen http://www.intergen.co.nzThe Air NZ mobile app https://www.airnewzealand.co.nz/air-nz-appTED App https://www.ted.com/about/programs-initiatives/ted-talks/ways-to-get-ted-talksOscar https://www.airnewzealand.co.nz/press-release-2017-oscar-airnz-chatbot5 Whys https://en.wikipedia.org/wiki/5_WhysBlog https://www.intergen.co.nz/blog/Steve-Scarbrough/CreditsMusic CreditsI dunno by grapes (c) copyright 2008 Licensed under a Creative Commons Attribution (3.0) license. Ft: J Lang, MorusqueAgileXRM AgileXRm - The integrated BPM for Microsoft Power PlatformSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

FULL SHOW NOTES <a href="https://podcast.nz365guy.com/5" rel="nofollow" target="_blank">https://podcast.nz365guy.com/5</a><ul><li>Lessons learned from successful Dynamics 365 projects</li><li>Lessons learned from unsuccessful Dynamics 365 projects</li><li>Customer Engagement best practice</li><li>Turning around failed projects</li><li>Picking up someone else’s failed project</li><li>Dealing with difficult customers</li><li>When the customer just wants to implement software to solve their business problems</li><li>Handling scope creep</li><li>Six months after go-live, what does customer engagement look like</li><li>Customer differences between, Public Sector, Not for Profit and Commercial</li></ul> Resources<ul><li>Intergen <a href="http://www.intergen.co.nz/" rel="nofollow" target="_blank">http://www.intergen.co.nz</a></li><li>The Air NZ mobile app <a href="https://www.airnewzealand.co.nz/air-nz-app" rel="nofollow" target="_blank">https://www.airnewzealand.co.nz/air-nz-app</a></li><li>TED App <a href="https://www.ted.com/about/programs-initiatives/ted-talks/ways-to-get-ted-talks" rel="nofollow" target="_blank">https://www.ted.com/about/programs-initiatives/ted-talks/ways-to-get-ted-talks</a></li><li>Oscar <a href="https://www.airnewzealand.co.nz/press-release-2017-oscar-airnz-chatbot" rel="nofollow" target="_blank">https://www.airnewzealand.co.nz/press-release-2017-oscar-airnz-chatbot</a></li><li>5 Whys <a href="https://en.wikipedia.org/wiki/5_Whys" rel="nofollow" target="_blank">https://en.wikipedia.org/wiki/5_Whys</a></li><li>Blog <a href="https://www.intergen.co.nz/blog/Steve-Scarbrough/" rel="nofollow" target="_blank">https://www.intergen.co.nz/blog/Steve-Scarbrough/</a></li></ul> CreditsMusic Credits <a href="http://dig.ccmixter.org/files/grapes/16626" rel="nofollow" target="_blank">I dunno</a> by grapes (c) copyright 2008 Licensed under a Creative Commons Attribution (3.0) license. Ft: J Lang, Morusque<a href="https://www.agilexrm.com" rel="nofollow" target="_blank">AgileXRM</a> AgileXRm - The integrated BPM for Microsoft Power Platform<a href="https://www.buymeacoffee.com/nz365guy" rel="payment nofollow" target="_blank">Support the show</a>If you want to get in touch with me, you can message me here on <a href="https://www.linkedin.com/in/nz365guy" rel="nofollow" target="_blank">Linkedin</a>. Thanks for listening 🚀 - Mark Smith

The Dynamics 365 Customer with Steve Scarbrough